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Most Recent Questions
Recent Question:
Queen size means 5 feet by 6.6 feet right ?
Recent Question:
Is it the exact size of a queen size matress and box spring ?
Recent Question:
do sheets fit on the mattress if i would get largerthan a 8" full matress?
Recent Question:
do you put a mattress cover on top of foam?
Recent Question:
Can this mattress be used alone atop a Spa Sensations Steel Smart Base Bed Frame?
Questions with Most Recent Answers
Question:
Is it the exact size of a queen size matress and box spring ?
Question:
Queen size means 5 feet by 6.6 feet right ?
Question:
Is the outside fabric ALL cotton?
Question:
Can this mattress be used alone atop a Spa Sensations Steel Smart Base Bed Frame?
Question:
What are the dimentions of the queen size? Is there a weight rating on this mattress?

Customer Questions & Answers for
Spa Sensations Spa Sensations 12" Theratouch Memory Foam Mattress, Multiple Sizes

The Spa Sensations 12" Theratouch Memory Foam Mattress makes you feel as if you are floating on air. Using special heat-sensitive, high-density Theratouch memory foam, this Spa Sensations mattress immediately responds to the natural shape of your body and weight, gently conforming and molding to its curves. The visco-elastic memory foam in this mattress is temperature sensitive. It responds to body heat to relieve uncomfortable pressure points and help relieve tension and stress. All natural, this light green sleep-memory foam base mattress literally cradles you to sleep while also eradicating micro-bacterial growth and chemical odor. You can enjoy a comfortable, ache-free sound sleep all night with this memory foam bed mattress. This soft mattress is available in a variety of sizes that include Twin, Full, Queen, King, and Cal King to suit your needs.
Customer Questions & Answers:
234 Questions
 | 
913 Answers
Overall Rating:
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Product Details

Questions & Answers for Spa Sensations Spa Sensations 12" Theratouch Memory Foam Mattress, Multiple Sizes

Question

can anyone tell me definitively if this is soft,firm or medium?

asked 1 year, 1 month ago
By
dtyrtyt
on Spa Sensations 12" Theratouch Memory Foam Mattress, Multiple Sizes
6 answers
Answers
answer 1
On a scale of very soft,soft,medium,firm,very firm: I would put it between medium and firm :)

If you are light like me, you may not be able to stomach or side sleep anymore.
answered 1 year ago
By
someguy8
answer 2
firm
answered 1 year ago
By
slr71
answer 3
This mattress is rated a medium in firmness rating. It is designed for side and back sleepers, is also limited for stomach sleepers.
answered 1 year, 1 month ago
By
BetterZZZ
answer 4
i would say it is firm once you are fully on it. it sinks if you just sit on the end but not when you lay out completely
answered 1 year, 1 month ago
By
trecateyong
answer 5
I would consider this product firm.
answered 1 year, 1 month ago
By
Bk1234567
answer 6
If you have never owned a memory foam mattress, most women think they are a little on the "firm" side and sleep a bit "warmer" than a traditional mattress. Memory foam mattresses don't very much in firmness unless you purchase some of the high end mattresses that are very expensive. I purchased this mattress last year and like it just fine, but then again, I like a "firm" mattress.
answered 1 year, 1 month ago
By
thepeev
Question

do you need a box spring for this matress?

asked 2 years, 9 months ago
By
an anonymous customer
on Spa Sensations 12" Theratouch Memory Foam Mattress, Multiple Sizes
13 answers
Answers
answer 1
I have a platform bed and with no box spring and it's great.
answered 2 years, 1 month ago
By
DKinSRQ
answer 2
We have three of these, one is on a box spring and two are not. All are OK.
answered 2 years, 8 months ago
By
Pahi
 - Rockwall, TX
answer 3
No this is the type of mattress that would be best on a platform or wooden slats base like that from Ikea. Ours sits on the wooden slat base and is great! But you can definitely put it on a mattress box if you wanted to. Just don't put it on the box set frame.
answered 2 years, 8 months ago
By
Axia
answer 4
Yes.
answered 2 years, 8 months ago
By
Tiffany1203
answer 5
No box spring needed, but you will need a flat platform to put this mattress on. It will not hold itself up between two rails.
answered 2 years, 8 months ago
By
mltj
 - Dallas Texas Area
answer 6
I just used the box spring from my old bed.
answered 2 years, 8 months ago
By
nana120755
 - Canandaigua, NY
answer 7
NO, I purchased one of Walmart metal bed frames with the cross slats. Works great.
answered 2 years, 8 months ago
By
Cramer345
 - Diana
answer 8
yes
answered 2 years, 8 months ago
By
KEGMOM
 - Cranford,NJ
answer 9
No. You can use any firm surface.
answered 2 years, 9 months ago
By
Beauxhunk
 - DeRidder, LA.
answer 10
no, platform bed works better
answered 2 years, 9 months ago
By
Druff
 - Green bay, WI
answer 11
No.......we have it on box springs from our old bed set.....but plan on getting or building a pedestal
answered 2 years, 9 months ago
By
arimaspi
 - athens, tx
answer 12
Not neccessarily, but it does need to be on a solid surface. Currently mine is on the floor but I will be putting it on a platform bed soon.
answered 2 years, 9 months ago
By
WallyWorld06
 - Garden City, MI
answer 13
A box spring is not needed if you use a platform bed or purchase the Spa Sensation Smart Base. This item works as a frame and box spring providing 14" of storage under the bed. Check it out as it is a great deal and easy to set-up.
answered 2 years, 9 months ago
By
BetterZZZ
Question

Is the mattress hot to sleep on?

asked 2 years ago
By
Peg
on Spa Sensations 12" Theratouch Memory Foam Mattress, Multiple Sizes
9 answers
Answers
answer 1
Yes, memory foam beds do run hotter.
I would wake up and my back would be wet from sweating.
It's a shame as they are SO comfortable it is unbelievable.
On ebay you can find some that are layered with air channels that they say make them cooler.
Boy, though, they are so comfortable!
answered 1 week, 4 days ago
By
rle1875
answer 2
I am not a hot sleeper, rarely do I wake up sweating. Since I have had this mattress it has become impossible for me to sleep without waking up in a pool of sweat. I gave up and now I am trying to return it. I tried all of the tricks and nothing has worked. Many people have given it rave reviews so maybe it's just something about different people but for me it has been awful. If you are worried about it though than it must be something to worry about and in that case, I wouldn't take the risk.
answered 9 months ago
By
cdw3311
answer 3
I was worried about that too and I can tell you now that I have purchased it that - it is NOT hot! That was my biggest fear about purchasing and we haven't had any problems (and my partner is a furnace!).
answered 2 years ago
By
evilinnocence
answer 4
Yes it is.
answered 2 years ago
By
RNgirl
answer 5
I have not noticed any difference in warmth between this mattress and a traditional mattress.
answered 2 years ago
By
JLP27803
answer 6
I am a very hot nature person myself. I have not found it to be hot for sleeping on it. But everyone is different. Also I keep our house at 66 degrees year round.
answered 2 years ago
By
REDHEAD1972
answer 7
No
answered 2 years ago
By
an anonymous customer
answer 8
The high density is the base layer you will not be sleeping on it as it is used for support. The Memory Foam layer is 3.5 density and that is placed a top the high density. It would not be much warmer than sleeping on a traditional mattress. Just make sure and use and sheet and the advantages of the mattress should outweigh any additional warmth you might incur.
answered 2 years ago
By
BetterZZZ
answer 9
yes
answered 2 years ago
By
sadfasdf33
Question

Is this only a mattress or a set (with boxed springs) ??

asked 2 years, 6 months ago
By
an anonymous customer
on Spa Sensations 12" Theratouch Memory Foam Mattress, Multiple Sizes
8 answers
Answers
answer 1
It is just a mattress not a box springs set. You will have to have a box springs or purchase a frame to hold it.
answered 2 years, 4 months ago
By
Mrunamok
 - Richmond Hill, GA
answer 2
just a mattress
answered 2 years, 5 months ago
By
EandEsmom168
 - essex,md
answer 3
It is only a matress, you don't need a box springs,you can use it on a board.I use my old box springs for height.
answered 2 years, 5 months ago
By
rellum
 - Marietta,Ga
answer 4
Just a mattress. It does not require a box spring. I purchased a platform frame. And now I also have a ton of under bed storage.
answered 2 years, 5 months ago
By
PlainJain
 - Cape Coral, FL
answer 5
It is just the mattress, which comes compressed (vacuum sealed) and rolled up in a box, however, it can be used with or without a foundation.
answered 2 years, 5 months ago
By
gtech01
 - denver, co
answer 6
With memory foam mattresses, they do not come with box springs. It is just the mattress. You will need to either have a platform bed ( which you will not need a box spring ) or use the memory foam mattress on an existing box spring.
answered 2 years, 6 months ago
By
funshopper1981
answer 7
just a mattress
answered 2 years, 6 months ago
By
Shalimon
 - Cresskill NJ
answer 8
This is a mattress only. Depending on your bed style sometimes a box spring is not needed or you may use your old one. Wal-Mart also carries two great items the Spa Sensations Bi-Fold Box Spring and the Spa Sensations Smart Base (box spring not required with this platform). Take a look at the other exciting items and have fun shopping.
answered 2 years, 6 months ago
By
BetterZZZ
Question

How firm is this mattress?

asked 2 years, 4 months ago
By
Crankleopard
on Spa Sensations 12" Theratouch Memory Foam Mattress, Multiple Sizes
7 answers
Answers
answer 1
Total mush. I'm 225 lbs and compress it probably 10". Took it back this weekend.
answered 2 years, 2 months ago
By
BonnieJoe
 - Hatboro PA
answer 2
very firm but still very comfortable
answered 2 years, 2 months ago
By
dudubug
 - tampa florida
answer 3
It is firm...holds it's shape well...but it's a comfortable firm! It supports well. You will not "sink" into it. I LOVE LOVE LOVE mine!
answered 2 years, 4 months ago
By
dces1995
 - Haynes, AR
answer 4
For me, it is comparable to sleeping on the floor on top of a sleeping bag.
answered 2 years, 4 months ago
By
bugzbunnie
 - Colgate, WI
answer 5
not firm you will sink in it by morning
answered 2 years, 4 months ago
By
akids
 - Kingman, Az
answer 6
Medum firmness
answered 2 years, 4 months ago
By
MelBelleB
 - Portland
answer 7
It's medium firm. Soft when you are getting onto the bed but then medium firm once you actually are lying prone or on your side. It's a very good mattress for stomach sleeping also as it supports but doesn't allow you to sink too deeply into it either.
answered 2 years, 4 months ago
By
Mrunamok
 - Richmond Hill, GA
Question

Its not Inflating

I have taken it out of the plastic cover and laid it flat, its been 48 hours and the bed is not fully inflated
asked 1 year, 2 months ago
By
Vasu
on Spa Sensations 12" Theratouch Memory Foam Mattress, Multiple Sizes
7 answers
Answers
answer 1
Contact customerservice@zinusinc.com with photos and a copy of your receipt.
answered 1 year, 1 month ago
By
sleepingbetternow
answer 2
I left mine on the floor for 4 days and it still did not expand beyond 6 inches. Tried to lay on it, very uncomfortable. Returned it to store.
answered 1 year, 1 month ago
By
icemate2
answer 3
The same thing happened to me. I waited 3 days and never expanded. It was all uneven. Horrible! I took it back.
answered 1 year, 1 month ago
By
jessiklynn
answer 4
Same with me, I got this on black friday deal. It is nearly one week since its opened and the bed has not got into a proper shape of 12". Only one corner of the bed has reached its 12" and the remaining corners have not expanded and looks weird shaped which makes it difficult to sleep.

Pls let me know any +ve response you get
answered 1 year, 1 month ago
By
subram
answer 5
Ours only inflated to 10 1/2 inches. It didn't really bother us. I know there are other people who suggested taking off the cover and making sure you are inflating the mattress on the correct side (the bottom is firmer than the top and might make the mattress not inflate all the way). Just my two cents.
answered 1 year, 2 months ago
By
billingssuperfamily2013
answer 6
mine did, give it time, it will
answered 1 year, 2 months ago
By
likingit13
answer 7
These mattresses typically take 48-72 hours to fully decompress, but they can take up to one week to fully decompress in some cases. You can sleep on the mattress during this time, sleeping on the mattress will not slow down the decompression process. If after this time, your mattress is not fully decompressed, please contact us at customerservice@zinusinc.com .
answered 1 year, 2 months ago
By
BetterZZZ
Question

does the mattress sink to one side after sleeping on it for a while?

asked 1 year ago
By
lisa
on Spa Sensations 12" Theratouch Memory Foam Mattress, Multiple Sizes
7 answers
Answers
answer 1
Yes it does however it springs back and forms to your new position.
answered 1 year ago
By
pacificprincess
answer 2
Poor grade foam, is what I was told by the manufacture... Returned my king at Wal-Mart no problem... Other then breaking my back getting it in the car, it was very good customer service...
answered 1 year ago
By
Terrenomar
answer 3
We manufacture our mattress to hold up for 10+ years. If the mattress sinks or produce any type of indentation greater than 1.5", it is covered under our warranty for a replacement mattress.
answered 1 year ago
By
BetterZZZ
answer 4
If you mean by getting a body impression after a few months , then yes. All memory foam mattresses will get permanent body impressions. If you mean does it sink while you sleep on it, yes. It molds to your body & weight.
answered 1 year ago
By
pvroses
answer 5
No, it does not. I've had mine for several years now and it's never sunk on either side. Keep in mind that your overall support depends on what foundation you're using. I'm using a regular box spring foundation. Some folks use nothing but a frame with wood slats or even metal wire mesh. That's going to make a difference in terms of your overall comfort. I would try a new foundation if you're experiencing any sinking.
answered 1 year ago
By
ShadyGlen
answer 6
No.
answered 1 year ago
By
flbntz
answer 7
Nope. I've had it for a year and it looks brand new. Very comfortable and a really inexpensive mattress.
answered 1 year ago
By
JFRT
Question

Does it come with Box Spring??

If not which one do you recommend ?
asked 4 months, 1 week ago
By
Mariat
on Spa Sensations 12" Theratouch Memory Foam Mattress, Multiple Sizes
7 answers
Answers
answer 1
No, this item does not include a box spring.
answered 3 months, 4 weeks ago
By
BetterZZZZ
answer 2
We are using it on a platform which previously held our water bed. No box spring needed.
answered 4 months ago
By
RhodyRich
answer 3
No, it does not. If you have a platform bed you don't need one. We have a standard bed frame and paired this with the Modern Sleep Instant Foundation (also available from Walmart). It works perfect for our bed.
answered 4 months ago
By
OhioGeorge
answer 4
It does not come with box springs. Any box spring or platform will do. I bought the Spa Sensations platform bed frame and I really like it!
answered 4 months ago
By
70USD
answer 5
You don't need a box spring. Just get the smart base to lay it on.
answered 4 months ago
By
Walmartismyfavoritestore9
answer 6
Mattress only. I used the box spring from the previous set I have been using.
answered 4 months, 1 week ago
By
WesternOkie
answer 7
No
answered 4 months, 1 week ago
By
erhk
Question

Its been more than a week and still not inflating?

Any body else have the same problem, the edges are still compressed and the bed has shaped wierd with the center being inflated to about 10 inches and the corners are still around 4-5 inches

Its been more than one week, is this a faulty piece?
asked 1 year, 2 months ago
By
Vasu
on Spa Sensations 12" Theratouch Memory Foam Mattress, Multiple Sizes
7 answers
Answers
answer 1
Hi Vasu and others I too have problem with mattress, Mine is decompressed by midway but corners looks terribly decomp.

Somebody did mentioned about May 2012 date on package, same was with me.
Hopefully SPA team can help...

Just in case let me know ideas how to move this in car for return.
answered 1 year, 1 month ago
By
Sam4u2000
answer 2
Mine was faulty as well. i am returning it. I hope the replacement is better .. if not i will file a complaint

I own 4 of these mattress. All are good except for this one I just received.. Terrible quality control.
answered 1 year, 1 month ago
By
JackAubrey
answer 3
Bought it as a Black Friday sale. Yes, my mattress did not inflate either. Mine didn't even inflate an inch. As a matter of fact I was able to roll it back and put it in the same box as it came and able to take it back to Walmart. Very disappointed with Walmart and the manufacturer. If this had worked out I was going to by another one but needless to say, I won't be ordering another mattress online after this experience. I'm kind of glad that it didn't inflate at all, as opposed to half way through though. otherwise taking it back would have been a major pain. I noticed that the outside of the box had a big RED circle.
answered 1 year, 1 month ago
By
Cheapnchong
answer 4
No, having same issues and been about 3 weeks. Bed is super lumpy, and corners are horrible. The bed isn't close to 12 inches.
answered 1 year, 1 month ago
By
taraj816
answer 5
Yep, same issue here. I have a 10" corner and the rest is 4" I believe this has to do with the fact that the ones we received were leftover/clearance units due to the Black Friday event. I got mine and it had a ship date of May, 2012. This mattress has been vacuum packed for 1.5 YEARS! No wonder its not inflating for me!. Most manufacturers recommend no more than 90 days in vacuum stasis. The long term storage of these mattresses is probably damaging them and they will not fully decompress. Either way, I keep looking at the thing everyday with hope, but ultimately I am going to have to figure out a way to get this thing down the stairs and into the car.
answered 1 year, 1 month ago
By
SpellronHD
answer 6
I own two of these exact mattresses, including a new one just purchased, and did not have this problem. Sounds faulty.
answered 1 year, 1 month ago
By
BP4848
answer 7
We are sorry to hear you are having issues with your purchase. Please contact us at customerservice@zinusinc.com, so one of our representatives can assist you with the problem.
answered 1 year, 2 months ago
By
BetterZZZ
Question

My mattress currently is too tall for a traditional fitted sheet to cover it, and slips off if someone sits on it. Is this mattress the same?

Will a Queen fitted sheet fit a Queen mattress at 12" in height?
asked 2 years, 7 months ago
By
eollearis
on Spa Sensations 12" Theratouch Memory Foam Mattress, Multiple Sizes
7 answers
Answers
answer 1
This is a tall mattress at 12 inches although not the tallest on the market right now. You will need deep pocket sheets for this one (expand usually from 12 to 18 inches). Traditional sheets that only go up to a 9 inch mattress height will not even begin to cover this mattress.
answered 2 years, 4 months ago
By
Mrunamok
 - Richmond Hill, GA
answer 2
My full size fitted sheet fits my full size 12" mattress. No problem at all!
answered 2 years, 5 months ago
By
IceC15
 - Northwestern Part of PA
answer 3
I have the Spa Sensations 12" Theratouch Memory Foam Mattress and I can ONLY use deep pocket fitted sheets!
answered 2 years, 5 months ago
By
stilll
 - MD
answer 4
Yes
answered 2 years, 5 months ago
By
PlainJain
 - Cape Coral, FL
answer 5
I have found in the 100% cotton and cotton flannel sheets they are made a bit larger than others (I refuse to sleep on anything but cotton). I don't dry them in a hot hot dryer nor do I wash them in hot water (hot water is how dyes are added to fabrics so cold water is better and saves on your power bill)
answered 2 years, 6 months ago
By
catbell7
answer 6
I have had no problems with using a fitted sheet on the queen model.
answered 2 years, 6 months ago
By
Saintwwe
 - Ca
answer 7
You should be fine. Most fitted sheets when sold tell you the depth of mattresses they work on. It will come down to what the sheet manufactures suggest for the fitted sheets.
answered 2 years, 7 months ago
By
BetterZZZ
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