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Most Recent Questions
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Recent Question:
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Recent Question:
Can this initial coverage be extended after 3 years?
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Questions with Most Recent Answers
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See all Walmart Questions and Answers > ACCESSORIES Q & A > COMPUTER ACCESSORIES Q & A > SERVICE PLANS COMPUTER PERIPHERALS AND ACCESSORIES Q & A
2 Year Service Plan for Laptops $0 - $399.99

Customer Questions & Answers for
2 Year Service Plan for Laptops $0 - $399.99

2 Year Service Plan for Laptops $0 - $399.99 Get long-term peace of mind for your new purchase with a Walmart Product Care Plan. If you ever have a covered problem with your product, we'll take care of all the repairs. There are no hassles, no deductibles, and no hidden fees. We cover 100% of the repair costs, and all shipping charges, too. You'll be back to enjoying your product in no time at all, and at no expense.
Customer Questions & Answers:
11 Questions
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17 Answers
Overall Rating:
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Product Details

Questions & Answers for 2 Year Service Plan for Laptops $0 - $399.99

Question

Warrenty Information

I received my warrently confirmation, but failed to print out any details. I have a copy of my order - but no contact info if I need to use the warrenty. Where can I go to get this information?
asked 6 years ago
By
JeffyC
 - Richmond, VA
on 2 Year Service Plan for Laptops $0 - $399.99
3 answers
Answers
answer 1
Keep a copy of your receipt or order number and if something fails call 1-877-968-6391 for service.
answered 5 years, 8 months ago
By
DaveatNEW
 - Vancouver
answer 2
I would search my email for Wal Mart also search for warrenty. You will find the details you need.
Good Lucky
Mike
answered 6 years ago
By
EbaySeller2009
 - san Leandro, CA
answer 3
I am the same way. I click on view and print but no warranty shows up. I've e-mail Wal Mart but have not received a response yet.
answered 6 years ago
By
tarhill1s
 - rockingham
Question

How long after purchase do you have to extend the warranty??

warranty is for a laptop. At accer you have 365 days or the length of the manufactures warranty before you have to put out more money for extended service. What is walmarts time frame???
asked 5 years, 10 months ago
By
toddddddddd
on 2 Year Service Plan for Laptops $0 - $399.99
2 answers
Answers
answer 1
I've bought the extended service plan at the same time as the computer purchase. The best part is that you can renew the extended service plan even if you have had service claims. I've got a six year old laptop now on its second service plan renewal. It's been serviced a couple of times.
answered 4 years, 8 months ago
By
SteveComputerUser
 - Albany, NY
answer 2
You have 90 days to purchase the plan.
answered 5 years, 8 months ago
By
DaveatNEW
 - Vancouver
Question

IS THERE A TRACKING/SECURITY DEVICE THAT CAN BE PUT ON THE COMPUTER?

asked 5 years, 5 months ago
By
VDMZDM
on 2 Year Service Plan for Laptops $0 - $399.99
2 answers
Answers
answer 1
Goto www.download.com and search there; it is reliable and virus safe and full of customer reviews on different software including Theft Sofware. Also has try before you buy
answered 5 years, 3 months ago
By
constantine
 - goldsboro, nc
answer 2
Yes, google "lojack for laptops"
answered 5 years, 3 months ago
By
teentechy
 - Papillion, NE
Question

where do i take my computer for warranty service

asked 5 years, 1 month ago
By
an anonymous customer
on 2 Year Service Plan for Laptops $0 - $399.99
2 answers
Answers
answer 1
Should you need service call the Care Plan line at 1-877-968-6391.
answered 4 years, 9 months ago
By
DaveatNEW
 - Vancouver
answer 2
Go to your local walmart electronic dept and they have a card on were and who to call .
answered 5 years ago
By
GS55
 - Venice, Florida
Question

What type of coverage is there for the battery in the warranty coverage

asked 6 years ago
By
mjwsr
on 2 Year Service Plan for Laptops $0 - $399.99
2 answers
Answers
answer 1
I just called the insurance company and they consider the battery a "consumable" so it is NOT covered.
answered 4 years, 4 months ago
By
TEXJONES
answer 2
The service plan explicitly states (in the PDF file that can be downloaded by following the link where it says, "Product Care Plans Terms and Conditions See Details" a little bit below the "Add To Cart" button) that:
These plans do not cover ... (3) accessories and supplies, including but not limited to: batteries ...
That phrase is the only mention of batteries in the document. Even though that phrase may have been intended more for the disposable sort of batteries in consumer electronics, I suspect the coverage provider will apply it to the batteries found in these small laptops as well.
answered 6 years ago
By
pdrmdr
Question

what if i drop my laptop is it covered?

asked 5 years, 5 months ago
By
samuel256
 - alabama
on 2 Year Service Plan for Laptops $0 - $399.99
2 answers
Answers
answer 1
No, misuse by owner.
answered 5 years, 3 months ago
By
keepyourmoney2
 - Texas
answer 2
You will need to look at the terms of the warrenty to be sure or not. You can probably by finding your product online and check the terms of the warrenty or just call tech support.
answered 5 years, 3 months ago
By
teentechy
 - Papillion, NE
Question

Coverage of Warranty

Once this warranty kicks into action is there any out of pocket expenses and are there exceptions to this warranty?
asked 6 years, 2 months ago
By
an anonymous customer
on 2 Year Service Plan for Laptops $0 - $399.99
1 answer
Answers
answer 1
No. they just will not repair or replace
answered 6 years, 1 month ago
By
ABC08
 - North Carolina
Question

peripheral equipment coverage with extended warranty?

Can I purchase this warranty to cover a new external hard drive I'm purchasing?

Also: what is the cost of the 3 year coverage? I've not seen that mentioned.

Thanks!
Rev.Dr. John
asked 5 years, 2 months ago
By
redpiano1
 - Chapel Hill, NC
on 2 Year Service Plan for Laptops $0 - $399.99
1 answer
Answers
answer 1
Yes. Almost all the electronic items have Care Plans available. To find plans for peripheral devices which include external hard drives follow this link:

http://www.walmart.com/search/search-ng.do?search_constraint=3944&ic=48_0&search_query=peripherals%2F+accessories

There are no 3 year plans for laptops at this time.
answered 5 years, 2 months ago
By
DaveatNEW
 - Vancouver
Question

Do you have the option of purchasing the extended warranty at another timeon netbooks?

asked 5 years ago
By
3harlows
on 2 Year Service Plan for Laptops $0 - $399.99
1 answer
Answers
answer 1
I have purchased the extended service plan on a couple of computers bought from Wal-Mart. After the first experience with extended service, the availability of the extended service plan was a major consideration in my selection of Wal-Mart for the subsequent purchase.
answered 4 years, 8 months ago
By
SteveComputerUser
 - Albany, NY
Question

Is this extended warranty like a accidental warranty?

asked 4 years, 3 months ago
By
ankeet
on 2 Year Service Plan for Laptops $0 - $399.99
1 answer
Answers
answer 1
no
answered 4 years, 1 month ago
By
jrspa
 - Illinois
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