you're supposed to put water where the cartridge is (it's the blue thing int he back)
well first rinse the cartridge then put it in then puthe water in
answered 1 year, 8 months ago
- AT YOUR MOMS HOUSE
You have to put water in the back of the filter.
answered 3 years, 1 month ago
- Olivet, MI
fill the chamber with water until it overflows, plug it in and within 10- 20 seconds the water should start flowing.
answered 3 years, 3 months ago
- Shickshinny, PA
You must install the filter according to the instructions, and I think you aren't priming it by pouring water into the filter, plug it in, and wait for the loud noise to stop (this noise is the filter clearing the tube of any air.
Step One - Mount it on your tank.
Step Two - Take the Filter Cartridge & rinse it under your sink faucet until the water rinsing through it is clear, @ first it will be almost black, this is normal, it's just the dust from the Carbon. (You don't have to rinse the Bio-Fiber, but I would anyways.)
Step Three - Put the Bio-Fiber in the filter with the plastic frame facing towards the back of the filter, it goes all the way @ the front wear the return path to the tank is, then take the rinsed Filter Cartridge & put it right behind the Bio-Fiber with the blue mesh side facing towards the back of the filter & the plastic ribbed side facing towards the front of the filter.
Step Four - Take a cup & scoop some of the tank water up & pour it into the filter, this is referred to as "Priming", fill it up & it will let any water that it doesn't need back into the tank, this step MUST be done, if you don't prime this filter it will make a rattling noise while the Impeller knocks from side to side & eventually causes itself to break.
Step Five - Plug the filter up & enjoy your clean tank.
Also Remember - Change the Filter Cartridge every month for best results, if you notice the flow of water from the filter slowing down, unplug the filter, take out the Filter Cartridge & rinse it until it is visibly clean, then put it back facing the correct direction & plug the filter back up, if that doesn't help restore the water flow, then disassemble the whole system & clean all the parts & then reassemble, & always remember NEVER replace the Bio-Fiber, if you notice it's gotten clogged unplug the filter, take out the Bio-Fiber & rinse it a bucket of water from the tank, NOT from the sink, sink water will kill the beneficial bacteria growing on the Bio-Fiber, then put it back in the filter facing the correct direction & plug the filter back up.
answered 5 years ago
- Somewhere in N.C.
Mine shorted out after 4 years. I suggest that you exchange it for a new one, as these filters are very high in quality. Don't buy the ones in damaged boxes, though!!
answered 5 years, 1 month ago
- Fair Oaks Ranch, Texas
The filters should be back to back with the gray biofilter in front (toward the tank). Did you fill the filter with water before turning it on? I don't know that not doing that would cause the filter not to pump but it is supposed to be filled with water before turning it on.
answered 5 years, 1 month ago