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Customer Questions & Answers for
Aqua-Tech AquaTech Power Filter 5-15

The AquaTech Power Filter 5-15 helps to remove the toxic ammonia and nitrites from the aquarium water. This AquaTech Power Filter 5-15 provides filtration in three stages, which will keep your fish healthy and water clean. Â Aquarium Filter Cartridges help to clean out the dirt and dust when water passes through it. In the second stage, the activated carbon present in this Aquarium Power Filter helps to remove dissolved waste and cleans water, which is full of odor. In the last stage, the filter provides extra surface area, which helps bacteria to grow. This bacteria eliminates the harmful ammonia and nitrates from the water, which will protect your fish against these toxins. This filter is available in four sizes.
Customer Questions & Answers:
64 Questions
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174 Answers
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Product Details

Questions & Answers for Aqua-Tech AquaTech Power Filter 5-15

Question

how do you work this thing??

ok... so i bought my kids a 10 gal fish tank with this filter and i dont know how to get it to work... its plugged in and i think the pad things are in right but the water wont circulate. i just set it up today so we dont have any fish yet but i want to make sure that everything is ready to go soon so when we get them they wont die. help!!!
asked 5 years, 2 months ago
By
an anonymous customer
on AquaTech Power Filter 5-15
7 answers
Answers
answer 1
you're supposed to put water where the cartridge is (it's the blue thing int he back)
well first rinse the cartridge then put it in then puthe water in
answered 1 year, 10 months ago
By
ALTHEPAL55
 - AT YOUR MOMS HOUSE
answer 2
You have to put water in the back of the filter.
answered 3 years, 2 months ago
By
flamingramma08
 - Olivet, MI
answer 3
fill the chamber with water until it overflows, plug it in and within 10- 20 seconds the water should start flowing.
answered 3 years, 5 months ago
By
FishAreLife
 - Shickshinny, PA
answer 4
You must install the filter according to the instructions, and I think you aren't priming it by pouring water into the filter, plug it in, and wait for the loud noise to stop (this noise is the filter clearing the tube of any air.
answered 4 years, 1 month ago
By
Pleco
 - Perry, OK
answer 5
Step One - Mount it on your tank.

Step Two - Take the Filter Cartridge & rinse it under your sink faucet until the water rinsing through it is clear, @ first it will be almost black, this is normal, it's just the dust from the Carbon. (You don't have to rinse the Bio-Fiber, but I would anyways.)

Step Three - Put the Bio-Fiber in the filter with the plastic frame facing towards the back of the filter, it goes all the way @ the front wear the return path to the tank is, then take the rinsed Filter Cartridge & put it right behind the Bio-Fiber with the blue mesh side facing towards the back of the filter & the plastic ribbed side facing towards the front of the filter.

Step Four - Take a cup & scoop some of the tank water up & pour it into the filter, this is referred to as "Priming", fill it up & it will let any water that it doesn't need back into the tank, this step MUST be done, if you don't prime this filter it will make a rattling noise while the Impeller knocks from side to side & eventually causes itself to break.

Step Five - Plug the filter up & enjoy your clean tank.

Also Remember - Change the Filter Cartridge every month for best results, if you notice the flow of water from the filter slowing down, unplug the filter, take out the Filter Cartridge & rinse it until it is visibly clean, then put it back facing the correct direction & plug the filter back up, if that doesn't help restore the water flow, then disassemble the whole system & clean all the parts & then reassemble, & always remember NEVER replace the Bio-Fiber, if you notice it's gotten clogged unplug the filter, take out the Bio-Fiber & rinse it a bucket of water from the tank, NOT from the sink, sink water will kill the beneficial bacteria growing on the Bio-Fiber, then put it back in the filter facing the correct direction & plug the filter back up.
answered 5 years, 2 months ago
By
StubbyMcNubb
 - Somewhere in N.C.
answer 6
Mine shorted out after 4 years. I suggest that you exchange it for a new one, as these filters are very high in quality. Don't buy the ones in damaged boxes, though!!
answered 5 years, 2 months ago
By
HappyGuyInATux
 - Fair Oaks Ranch, Texas
answer 7
The filters should be back to back with the gray biofilter in front (toward the tank). Did you fill the filter with water before turning it on? I don't know that not doing that would cause the filter not to pump but it is supposed to be filled with water before turning it on.
answered 5 years, 2 months ago
By
LBryant
 - Oklahoma
Question

Does The Filter Make Alot Of Noise?

About How Loud Is It?
asked 1 year, 10 months ago
By
Rush11
 - CA
on AquaTech Power Filter 5-15
6 answers
Answers
answer 1
YES! But provides very good filtration and current. Ann's a bang for your buck! Worth it if you're looking for a low end cheap filter and dont mind the sound of someone peeing all throughout your house. (even a 3,800 sq. foot home :/ and I own five but when only one is running you will still hear it just described above. Good luck!
answered 1 year, 3 months ago
By
PixieFishMME12
answer 2
not much. a little water fall noise.
answered 1 year, 6 months ago
By
an anonymous customer
 - San Diego, CA
answer 3
It's VERY quiet. I hardly know it's on.
answered 1 year, 7 months ago
By
Laurencia7
 - IN
answer 4
not loud at all owned for 3 months no problem
answered 1 year, 8 months ago
By
blessed527
 - allen,tx
answer 5
All you hear is some bubbles popping every now and then.
answered 1 year, 9 months ago
By
Cheeseburgerz
 - Phoenix, Arizona
answer 6
It is not that loud i can't even hear it in the room next to my fish tank
answered 1 year, 10 months ago
By
ALTHEPAL55
Question

Is this filter too strong for my needs?

I have a guppy in a bowl right now, but plan on getting a 10 gallon tank and a few more fish. (not gold fish though). Is this tank too strong for a guppy and is it too big/small for a 10 gallon tank?
asked 3 years, 5 months ago
By
an anonymous customer
 - Pennsylvania
on AquaTech Power Filter 5-15
5 answers
Answers
answer 1
it seems fine in my 10 gal tank
answered 1 year, 10 months ago
By
ALTHEPAL55
 - AT YOUR MOMS HOUSE
answer 2
If the flow is too strong, just lift the the intake do-hickey (yes I know, it's not aquatic terms, but i don't know what it's called) It adjusts the flow. I have 18 platy fry in my 5 gallon and I maneuvered the intake tube so the flow is almost null.
answered 3 years, 1 month ago
By
fishaddictinSC
 - The Carolinas
answer 3
It's fine for a 10 gallon tank. It's probably not too strong. The fish can get out of the way if they aren't too stupid. I doubt it would harm your guppies.
answered 3 years, 2 months ago
By
flamingramma08
 - Olivet, MI
answer 4
its perfect
answered 3 years, 3 months ago
By
kingkoi
 - sacramento
answer 5
i have the 5-15 gallon filter in my 10 gallon tank, which i use to breed bettas. the betta isnt very strong and it loves to play in the filter. a guppy would be fine for this filter.
answered 3 years, 5 months ago
By
FishAreLife
 - Shickshinny, PA
Question

does the filter include a cartridge

asked 2 years, 2 months ago
By
chperez
on AquaTech Power Filter 5-15
5 answers
Answers
answer 1
Yes
answered 1 year, 9 months ago
By
Cheeseburgerz
 - Phoenix, Arizona
answer 2
yes it includes one cartridge
answered 1 year, 10 months ago
By
ALTHEPAL55
 - AT YOUR MOMS HOUSE
answer 3
Yes it does.
answered 1 year, 10 months ago
By
kingskross
 - kentucky
answer 4
yes, 1 cartridge included
answered 2 years, 1 month ago
By
mjdizzo
 - Belleville, IL
answer 5
You have to buy another 4 filters that goes inside. They are all different.
answered 2 years, 2 months ago
By
tubpkee
 - Page, AZ
Question

PLEASE TELL ME is the filter too strong for goldfish i have two will it suck them in or suck it on the filter and trap it ??

asked 2 years ago
By
Devon45133
on AquaTech Power Filter 5-15
5 answers
Answers
answer 1
No it's perfect! Goldfish like cold fast moving water and this generates a strong current not even my delicate little betta gets stuck (: plus I don't know what kind of power filter wouldnt have a snap cover for the intake tube. (which this one does, it prevents gravel, fish, decor,etc from getting stuck. ) good luck :D
answered 1 year, 3 months ago
By
PixieFishMME12
answer 2
it depends on the tank size, I have a 10 gal and my goldfish seems fine
answered 1 year, 10 months ago
By
ALTHEPAL55
 - AT YOUR MOMS HOUSE
answer 3
If you are worried about your fish being too small and getting sucked in by a filter I would suggest looking for a pre filter sponge. I don't believe walmart sells them but they aren't hard to find. It just slips over the intake and it prevents fry, small fish and excess debris from entering the filter.
answered 2 years ago
By
ely07
answer 4
If you have super small baby fish like 1 cm long then maybe, but this filter isn't very strong and if you keep the included guard on then they should have no problem. i have had many goldfish from all sizes with 2 of these running and nothing has happened.
answered 2 years ago
By
Prtpsarta
 - Ligonier
answer 5
The 5-15 filter is made for smaller tanks and only rated @ 100 gph! and the Intake siphon should come with a screen to prevent that.
answered 2 years ago
By
Betta1
 - Phoenix
Question

Is this internal or external filter?

asked 1 year, 2 months ago
By
derek
on AquaTech Power Filter 5-15
5 answers
Answers
answer 1
External as it hangs over the back of the tank and the intake tube drops in the water.
answered 11 months ago
By
EWB46
answer 2
internal
answered 1 year ago
By
DrRock
answer 3
External, "Hang on back" HOB filter.
answered 1 year, 1 month ago
By
PickyboyTucson
answer 4
external
answered 1 year, 2 months ago
By
Offmall
answer 5
external
answered 1 year, 2 months ago
By
bones7884
Question

Got everything ready for my filter to run, done the primimg thing, poured water inside filter till it come out, plugged in and nothing happened!

Took filter out tank, all water out, and blue filter out, plugged in and worked, redone everything, put back in tank, prime it, plug in, NOTHING, SOMEONE PLEASE HELP BEFORE I GO CRAZY
asked 1 year, 10 months ago
By
littlemomma11
 - Salisbury NC
on AquaTech Power Filter 5-15
5 answers
Answers
answer 1
Plug it in ,then prime it and if it doesnt start right away give it a minute
answered 1 year, 2 months ago
By
bones7884
answer 2
return it you got a lemon.
answered 1 year, 3 months ago
By
an anonymous customer
answer 3
You need to keep pouing water for about a minute. Constant.
answered 1 year, 3 months ago
By
PixieFishMME12
answer 4
start the filter in the tank then pour water into where the intake valve goes in then pour water into the rest of the filter
answered 1 year, 8 months ago
By
blessed527
answer 5
Push the tube that goes into the filter in more.
answered 1 year, 9 months ago
By
Cheeseburgerz
 - Phoenix, Arizona
Question

How do I get a replacement Bio-filter for my unit?

A few months back we lost everything in our 10 Gal fish tank because I didn't understand the thing about the bio-filter, it got dirty and coated in slime and I tried to clean it under the faucet but had no luck. I replaced it with a Greenie scrubbing pad thinking that shoud work. It didn't! In a couple of weeks the tank went sour or whatever and most of the fish died quickly, those that survived were treated to a water change out, followed by another water change out. That put a strain on them and once again the tank soured and they died. We cleaned out the tank and rinsed all the gravel and plastic plants and attempted to restart the tank. Things were fine for a few weeks and the tank again soured or whatever. Once again we lost most of the fish.
I was talking to a friend at work who has many fish tanks and he caught my mistake when we were discussing the events. He said the bio-filter is there for a reason and by throwing it away i just killed my tank.
I need to replace that filter! How do I get one?
asked 1 year, 7 months ago
By
wolf9553
 - Az
on AquaTech Power Filter 5-15
5 answers
Answers
answer 1
Regent is the manufacturer of this product. You can try to contact them. Over time the bio sponge will erode, and I have replaced mine with pond filter padding from my local fish/pond store. Green Scrubber can work fine if you double it up. By removing that you did destroy the Benificial bacteria, but your gravel and all the other items house that bacteria as well. Just make sure you cycle your tank well before adding live stock. Google the nitrogen cycle if you have any questions. Lots of info on the web.
answered 11 months ago
By
EWB46
answer 2
Wound up just buying a new filter as there are no replacments available. Will take care to keep filter rinsed so it does not clog up again. Filter works great and the fish are quite happy, I see them smiling all the time!!
answered 1 year, 5 months ago
By
wolf9553
 - Az
answer 3
Walmart has replacement filters. I use live plants. I think they are called Anacharis Plants. My goldfish eat them. It seems to keep them healthy.
answered 1 year, 6 months ago
By
an anonymous customer
 - San Diego, CA
answer 4
You might want to contact Aqua-tech
http://www.aqua-tech.biz/sites/aquatech/content.aspx?menu_id=34&id=56

Otherwise you may just need to buy a whole new filter set that comes with the bio pad again.
answered 1 year, 6 months ago
By
zentripcity
 - Florida
answer 5
Um you were cycling your tank with your fish inside, not good. Souring or how you put it is a tank that is not cycled (look up nitrogen cycle) and you don't add fish to the tank until it's cycled. You need bio-filtration from a sponge, which is a accumulation of debri from the fish or tank after it has been running for a while. Or buy Tetra Safe Start, works great. This will have your tank cycled fast, then add fish and get new filter/media. By washing the tank and restarting over and over you went thru several cycles and thus exposed your fish to high ammonia levels from their p**p for no reason. Learn the cycle process, then get fish. Great info online on how to properly setup a fish tank, and forums.
answered 1 year, 6 months ago
By
Laurencia7
 - IN
Question

what is the little white filter that comes w/ it and where do u get new ones

it's the little white fiber thing that goes in front of the blue filter. It gets so nasty, i keep rinsing it out cause i have looked and can't find any online or in any stores. I don't even know what it is called to ask for it. Help please i need it for my grand daughters aquarium
asked 4 years, 5 months ago
By
an anonymous customer
 - dover
on AquaTech Power Filter 5-15
4 answers
Answers
answer 1
That is a BIO-fiber. Never dispose of this. They do not sell them anywhere. The BIO-fiber grows benificial bacteria that keep your fish alive. The "nasty stuff" is bacterial buildup. If this gets to thick rince it in AQUARIUM water to keep the bacteria alive.
answered 4 years, 1 month ago
By
Pleco
 - Perry, OK
answer 2
That white filter media holds your beneficial bacteria and shouldn't be cleaned. It also doesn't need to be replaced, that is why you can't find any. IF in the case it becomes extremely clogged with debris, gently swish it around in the old water you have taken out of the tank during a water change- don't rinse in tap water!
answered 4 years, 4 months ago
By
Pooday
 - Texas
answer 3
That white fiber pad is called Bio-Fiber, it goes in front of the blue filter pad, towards the filters water return path to the tank.

You are NOT supposed to clean the Bio-Fiber, you never change it either, the only time you wash it is if it gets so filled that water can't flow through it & then you only rinse it in water you took out of the tank, the only time you replace it is if it falls apart.

Bio-Fiber is where bacteria grow that your tank HAS TO HAVE in order to cycle correctly, every time you wash that Bio-Fiber pad you're killing all the beneficial bacteria on the Bio-Fiber & then they have to re-establish themselves on the Bio-Fiber which can cause mini-cycles in your tank which could end up killing your fish.
answered 4 years, 4 months ago
By
StubbyMcNubb
 - Somewhere in N.C.
answer 4
It goes in front of the blue filter. I only have rinsed it when it was time to change the filter. It rinsed clean with hot water.
answered 4 years, 4 months ago
By
Redsoxloser
 - Virginia Beach, VA
Question

my power went out. does this pump have a reset button

asked 4 years, 8 months ago
By
Philmycomment
 - Kings mountain, NC
on AquaTech Power Filter 5-15
4 answers
Answers
answer 1
no, but you must fill it back up with water. this is called priming
answered 3 years, 5 months ago
By
fish247
answer 2
No, when the power goes out, unplug the filter, and when the power turns back on, prime it, and replug it.
answered 4 years, 1 month ago
By
Pleco
 - Perry, OK
answer 3
I have run 3 tanks of various sizes and filters. The Aqua-Tech 5-15 seems to prime itself and start working again after I have had power outages.
answered 4 years, 4 months ago
By
Pooday
 - Texas
answer 4
no not that I know of, but I just prime it each time and starts working right a way. (to prime it I just add a cup of tank water in to the top of filter)
answered 4 years, 8 months ago
By
fishhappy
 - spokane wa
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