Search Product Q&A

Looking for Answers about Elise Elise Bunk Bed, Soft White?

ACCESSORIES(Q:36878 A:53307)
APPLIANCES AND STORAGE(Q:25958 A:66213)
AUDIO VIDEO(Q:17710 A:26009)
BABY APPAREL(Q:195 A:309)
BABY CARE(Q:6671 A:18688)
BABY GEAR(Q:10483 A:24618)
BABY NURSERY(Q:10984 A:23065)
BEAUTY(Q:14022 A:29343)
BED AND BATH(Q:14865 A:30436)
BIKES AND RIDE ONS(Q:19659 A:36147)
BOOKS(Q:2694 A:2360)
BOYS TOYS MUSIC AND GAMES(Q:7311 A:6887)
CAMERAS AND CAMCORDERS(Q:8003 A:11088)
COMPUTERS(Q:19362 A:29137)
FITNESS(Q:12953 A:31154)
FOOD(Q:18609 A:15612)
FURNITURE(Q:69632 A:145533)
BEDROOM(Q:12238 A:20002)
HOME ENTERTAINMENT(Q:7239 A:18686)
KIDS FURNITURE(Q:7236 A:15189)
ACCESSORIES(Q:110 A:167)
BUNKBEDS AND LOFTS(Q:4902 A:9754)
KIDS STUDY(Q:225 A:395)
LOUNGE SEATING(Q:1018 A:2763)
PLAYTABLES(Q:409 A:925)
VIDEO ROCKERS(Q:572 A:1185)
LIVING ROOM(Q:8348 A:18865)
MATTRESSES(Q:8941 A:25813)
OFFICE FURNITURE(Q:17992 A:32155)
SEATING AND DINING(Q:7638 A:14823)
GIRLS TOYS AND ACTIVITIES(Q:4657 A:11344)
HEALTH AND WELLNESS(Q:20497 A:32763)
HOME DECOR(Q:19675 A:29683)
HOME IMPROVEMENT(Q:38732 A:57419)
HOUSEHOLD(Q:8443 A:11550)
INTIMATE APPAREL(Q:1626 A:5277)
JEWELRY(Q:11731 A:12603)
KIDS APPAREL(Q:780 A:1950)
KITCHEN AND DINING(Q:32944 A:82419)
MENS APPAREL(Q:3429 A:7674)
MOVIES(Q:6045 A:8718)
MUSIC(Q:1196 A:1176)
NON APPAREL(Q:4206 A:4970)
OFFICE SUPPLY AND CRAFTS(Q:21312 A:26922)
OPTICAL(Q:3 A:1)
OUTDOOR LIVING(Q:32838 A:48286)
OUTDOOR PLAY(Q:11687 A:20733)
OUTDOOR SPORTS(Q:38606 A:64461)
PETS(Q:10519 A:19696)
PHOTO OUTLAB(Q:1 A:0)
PORTABLE ELECTRONICS(Q:22251 A:35080)
PRESCHOOL AND LEARNING(Q:3281 A:6577)
SEASONAL AND CELEBRATIONS(Q:6885 A:5559)
SPORTS EQUIPMENT(Q:7807 A:10681)
TIRES AND AUTOMOTIVE(Q:37888 A:36373)
TV(Q:10933 A:19172)
UNASSIGNED DEPT(Q:204 A:56)
VIDEO GAMES(Q:8134 A:13157)
WIRELESS(Q:32046 A:41933)
WOMENS APPAREL(Q:3722 A:11140)
Most Recent Questions
Recent Question:
What size mattress fix this loft? Is it a normal twin size?
Recent Question:
Height Distance between lower bed mattress and upper bed base
Recent Question:
can the slide go on either side?
Questions with Most Recent Answers
Question:
What size mattress fix this loft? Is it a normal twin size?
Question:
What size mattress does this set take? It is the canwood base camp twin over twin.
Question:
They gray bunk beds do not have a picture with the vertical ladder, only a slanted ladder. Is the vertical ladder option possible?

Customer Questions & Answers for
Elise Elise Bunk Bed, Soft White

The Elise Youth Bunkbed in Soft White features a wavy and stylish spindle headboard plus functionality to separate into two single Twin beds. It supports up to 200LB of distributed weight per mattress and is constructed with solid wood.
Customer Questions & Answers:
96 Questions
 | 
158 Answers
Overall Rating:
4.379 out of 5
4.4
out of
5
Product Details

Questions & Answers for Elise Elise Bunk Bed, Soft White

Question

where can I get replacement parts for this bed

The bed has been a good bed, but the bottom front side-rail broke (P5). I'd like to get a replacement. Where can I get a replacement rail.
Thank you
asked 5 months ago
By
JEM
on Elise Bunk Bed, Soft White
1 answer
Answers
answer 1
Please contact the manufacturer for replacement parts.
answered 5 months ago
By
topline1
Question

I purchased this bed a year ago in honey pine and one of the long side boards of the upper bed broke .where can I get a replacement part?

Elise bunk bed in honey pine Finnish
asked 5 months, 1 week ago
By
Eva
on Elise Bunk Bed, Soft White
1 answer
Answers
answer 1
You can contact our customer care team members at 1800-809-8828 Opt #2. At time of call please have your purchase order number and date of purchase so we can better assist.

Thank you,
answered 5 months, 1 week ago
By
topline1
Question

Where can I buy parts for this bed.

Daughter bounced on it andone of the railings on one side cracked. I love the beds just need replacement part.
asked 11 months ago
By
Eljones
on Elise Bunk Bed, Soft White
1 answer
Answers
answer 1
please call 800-809-8828 or e-mail eservice@topline-furniture.com or eservice2@topline-furniture.com
answered 6 months ago
By
topline1
Question

Will a standard twin mattress fit these beds?

asked 8 months ago
By
Gigi23
on Elise Bunk Bed, Soft White
1 answer
Answers
answer 1
yes regular twin mattress with the size of 39W x 75L will fit in these beds
answered 6 months ago
By
topline1
Question

My daughter is 9 and close to 100 lbs is this something I would feel safe with her on?

asked 6 months ago
By
safetymom
on Elise Bunk Bed, Soft White
1 answer
Answers
answer 1
The weight limit is 200 pounds.
answered 6 months ago
By
CommunityAnswer
Question

What is the weight limit on each bed? The black ones say 200lbs I am wondering if that is true for these ones as well. Any idea? Thanks

asked 6 months ago
By
Jan
on Elise Bunk Bed, Soft White
1 answer
Answers
answer 1
This is true for all colors of the Elise Bunk Bed.
answered 6 months ago
By
topline1
Question

height to mattress?

I have VERY low ceilings and was wondering for those of you who have this setup, how high is the bed to the top of the top mattress....not the railing on top? I have 2 girls sharing a room and it's tight. THANKS!!
asked 6 months ago
By
Seeshell
on Elise Bunk Bed, Soft White
1 answer
Answers
answer 1
The height from the top of the bed to thetop bunk slats is 20". If you use a standard 7" thick mattress that would leave 13" from the top of the bunk bed to the top of the mattress.
answered 6 months ago
By
topline1
Question

When the bed is put together is the warning Lable supposed to be showing or on the back side?

asked 8 months ago
By
Mandi
on Elise Bunk Bed, Soft White
1 answer
Answers
answer 1
Hello,

If any warning labels on this bed they should be in the inner side of the panels.

Thanks,
answered 8 months ago
By
topline1
Question

is there a phone number to this company

I have bad helix and missing parts
asked 8 months ago
By
momma4
on Elise Bunk Bed, Soft White
1 answer
Answers
answer 1
Hello,

You can call our toll free number. 1800-809-8828 for assistance.

Thanks,
answered 8 months ago
By
topline1
Question

Is it difficult to take them apart to have to separate twin beds?

asked 9 months ago
By
Amy
on Elise Bunk Bed, Soft White
1 answer
Answers
answer 1
To make these into 2 separate beds you only need to disconnect the sidepanels and remove the ladder.
answered 8 months ago
By
topline1
2 of 10 total pages