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Customer Questions & Answers for
Mace Security Mace Wireless Home Security System

Give yourself peace of mind and secure your home from theft and burglary with the Mace Wireless Home Security System. This system is easy to install and can store up to five phone numbers. Advanced motion detectors are a major part of this sophisticated system. The door and window sensors activate the alarm and call your phone and additional emergency contact numbers. The Mace home security system activates when triggered by the opening of a door or window or when there is motion. It is compatible with 14 different wireless accessories and includes a remote control featuring a panic button that also helps in arming and disarming the security system easily. The wireless security system comes with an A/C adapter for continuous power supply under normal circumstances. It also includes a set of batteries that supplies charge in case of a power outage. The main unit features indicator lights for power and low battery levels as well.
Customer Questions & Answers:
137 Questions
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322 Answers
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Product Details

Questions & Answers for Mace Security Mace Wireless Home Security System

Question

Where can I find programming instructions on line?

I lost my programming instructions, and I can't set it up. Mace doesn't have them on line. Where can I get them on line?
Thanks
asked 4 years, 9 months ago
By
USArobas
on Mace Wireless Home Security System
3 answers
Answers
answer 1
http://www.mace.com/pdf/80355_Product_Manual.pdf
answered 2 years, 7 months ago
By
batou
 - Reading, PA
answer 2
I havent found the manual online. To program you punch in your code and the prog button to get into programming mode. Then press the up or down button to get to the function you want to set, set it, then press the arm /disarm button.

To reset your code to 000 press and hold the prog button while using a pen to press in on the reset button on the back.
answered 3 years, 8 months ago
By
NachoMan1
answer 3
Type in your code and the PROG button then use the up and down buttons to program whatever you want.
AC
answered 4 years, 1 month ago
By
ACSound
Question

Can this product be adapted for use in monitoring motions of elderly person getting out of bed and walking, in a home care setting?

asked 4 years, 10 months ago
By
an anonymous customer
on Mace Wireless Home Security System
5 answers
Answers
answer 1
The self-networking Pan tilt wireless cameras were designed for this application.
Video Answer:
(click on the play button to start movie)
pan-Tilt Granny camera self-networking
answered 3 years, 8 months ago
By
iPhonecrazy
 - Cupertino, California
answer 2
yes, it will alert you if any motion is detected. You can have it on the home setting and a doorbell like chime would sound if any motion is detected.
answered 3 years, 9 months ago
By
NMMOMOF2
 - Albuquerque, NM
answer 3
I will probably go off every time they roll over. Once it goes off, it stay's that way until re-set.
answered 3 years, 11 months ago
By
guinness77
 - Oregon
answer 4
Sure, if you put a motion detector in the hallway, or a door sensor.
answered 4 years, 2 months ago
By
didrill
 - Bakersfield, CA
answer 5
I am not sure you would want to use this system for that purpose. The alarm is LOUD and would go off at the slight of movements. Now if you want to use it as a panic feature, that could be possible, but the elderly person would have to carry the remote to hit the panic if needed, then it would call you to turn off the system.
answered 4 years, 9 months ago
By
CornerPlayhouse
 - Norman, Okla
Question

Will pets set off the motion detectors?

asked 4 years, 6 months ago
By
an anonymous customer
on Mace Wireless Home Security System
5 answers
Answers
answer 1
Yes, you have to put it up high enough so they can't be detected.
answered 3 years, 9 months ago
By
NMMOMOF2
 - Albuquerque, NM
answer 2
yes
answered 3 years, 11 months ago
By
dad817
 - Saginaw,Tx
answer 3
Yep. Even a hampster will set it off.
answered 3 years, 11 months ago
By
guinness77
 - Oregon
answer 4
According to the Mace folks, a small animal under 30 lbs will not trigger the alarm.
AC
answered 4 years, 1 month ago
By
ACSound
answer 5
The motion sensors can be angled up to prevent this, using trial and error.
answered 4 years, 3 months ago
By
didrill
Question

Will it still work without a landline?

Will the alarm still go off without the landline because I don't have one and probably won't get one soon but I would like an alarm system anyways.
asked 4 years, 6 months ago
By
ChicagoGal86
 - Chicago, IL
on Mace Wireless Home Security System
5 answers
Answers
answer 1
The system will still work, it just won't call any numbers
answered 3 years, 7 months ago
By
us2lopez
 - Tucson, AZ
answer 2
yes, I don't have a landline and it works like a charm.
answered 3 years, 9 months ago
By
NMMOMOF2
 - Albuquerque, NM
answer 3
The internal speaker will sound a screaming loud alarm. But without a land line, no-one will be called.
answered 3 years, 11 months ago
By
guinness77
 - Oregon
answer 4
Yes it will work without a phone, but it will only set off the alarm, and will not be able to call anyone. You can also use a internet phone like magic jack.
answered 4 years, 2 months ago
By
didrill
 - Bakersfield, CA
answer 5
Yes. The alarm will go off even if the unit is not plugged into a land line. 10 seconds (default delay setting) after a sensor has been tripped, the alarm will blast.
answered 4 years, 6 months ago
By
Worland
 - Worland, WY
Question

what type and how many sensors are included in this system

asked 4 years, 1 month ago
By
sherylh
on Mace Wireless Home Security System
5 answers
Answers
answer 1
I got one motion detector sensor and one door/window sensor.
answered 3 years, 8 months ago
By
NachoMan1
answer 2
The kit includes, 1 sensor that can be used on either a window or door, a motion sensor, a remote with a deactive, activate and panic button, and the main system unit.
answered 3 years, 9 months ago
By
NMMOMOF2
 - Albuquerque, NM
answer 3
it comes standard with one motion sensor and 1 door/window sensor.you can purchase extras at mace.com not walmart
answered 3 years, 11 months ago
By
dad817
 - Saginaw,Tx
answer 4
2 sensors come with the system. Both are battery powered only. They detect motion. They are VERY sensitive.
answered 3 years, 11 months ago
By
guinness77
 - Oreogn
answer 5
It comes with one door/window sensor and one motion sensor. You can buy extras through the web site. AC
answered 4 years, 1 month ago
By
ACSound
Question

Can a cat set off the motion sensor?

asked 5 years, 5 months ago
By
an anonymous customer
on Mace Wireless Home Security System
5 answers
Answers
answer 1
yes, unless your cat knows how to fool it
answered 3 years, 7 months ago
By
Kadag
 - Newark, NJ
answer 2
YES!!!!
answered 3 years, 11 months ago
By
guinness77
 - Oregon
answer 3
It is set not to go off with small animals.
answered 4 years, 2 months ago
By
didrill
 - Bakersfield, CA
answer 4
yes...even a bunch of leaves flying by can.
answered 4 years, 5 months ago
By
fancyman8
 - maine
answer 5
Yes, if the sensor is positioned to "see" low to the floor. I have an indoor dog and tested my unit with him running around the house. I have two motion sensors,one for the first and second floors. I have them positioned to see the middle of doors and windows. So far so good.
answered 5 years, 4 months ago
By
IAM1toRate
 - Inland Empire, CA
Question

Do each of the sensors need a battery and how long do the batteries last?

asked 4 years, 6 months ago
By
an anonymous customer
on Mace Wireless Home Security System
5 answers
Answers
answer 1
Each sensor needs a 9v battery. I haven't had my system long enough to tell you how often they need to be replaced, but an idicator light will blink when they need to be replaced.
answered 3 years, 9 months ago
By
NMMOMOF2
 - Albuquerque, NM
answer 2
yes each sensor uses a 9v battery not sure how long it will last.I have only had my system 2 months
answered 3 years, 11 months ago
By
dad817
 - Saginaw,Tx
answer 3
They each come with a battery. Don't know how long they last. They do have a low battery LED.
answered 3 years, 11 months ago
By
guinness77
 - Oregon
answer 4
Yes they do and they come with a battery. Don't know how long they last.
AC
answered 4 years, 1 month ago
By
ACSound
answer 5
they take 9 volt batteries, and the main unit takes 3 watch batteries, which are all supplied in the package.
answered 4 years, 3 months ago
By
didrill
Question

Can you order additional remotes for Mace Home Security?

asked 4 years, 8 months ago
By
an anonymous customer
on Mace Wireless Home Security System
4 answers
Answers
answer 1
yes through mace.com
answered 3 years, 9 months ago
By
NMMOMOF2
 - Albuquerque, NM
answer 2
at mace.com
answered 3 years, 11 months ago
By
dad817
answer 3
Yes, I did.
AC
answered 4 years, 1 month ago
By
ACSound
answer 4
yes, at mace.com
answered 4 years, 3 months ago
By
didrill
Question

What kind of door/window sensors do this product use and where can I get them? Also what is the cost for these sensors?

asked 4 years, 6 months ago
By
IntrestedConsumer
on Mace Wireless Home Security System
4 answers
Answers
answer 1
They are wireless remote sensors. They cost about $15 a piece through walmart.com. The system comes with 1.
answered 3 years, 9 months ago
By
NMMOMOF2
 - Albuquerque, NM
answer 2
mace.com $20-$35
answered 3 years, 11 months ago
By
dad817
 - Saginaw,Tx
answer 3
When you buy the alarm on line, Wal-mart offers you the option to buy the sensors too. they are about $15.00 each.
AC
answered 4 years, 1 month ago
By
ACSound
answer 4
You get them from wal-mart online. They are about $15 ea
answered 4 years, 3 months ago
By
didrill
Question

I want to monitor my children when I am not home. Will this work with people in the house & alarm if windows/doors open from inside & outside.

asked 4 years ago
By
an anonymous customer
on Mace Wireless Home Security System
4 answers
Answers
answer 1
if the sensor detects movements it will trigger the alarm -if it's armed- and call your phone if set up so; the same with the door.
it has two main settings; when set at "Home" it will only emit a short sound once when movement is sensed. If the alarm is armed, once it goes off you have to disarm it in order to stop the alarm sound.
answered 2 years, 8 months ago
By
MisterU
 - WPB, FL
answer 2
Sure. As long as the sensors are close enough to the main unit that would work
answered 3 years, 8 months ago
By
NachoMan1
answer 3
Yes it will work, if I could make a recommendation......I would not use the motion sensor unless it's in an area you definately know they will not pass by it, or it will go off everytime they pass by.
answered 3 years, 9 months ago
By
NMMOMOF2
 - Albuquerque, NM
answer 4
Nope. the system is off or on. (Although you can turn off certain sensors.) The only thing this things will do is call numbers is beep loudly when the sensors are activated. The sensors are triggered by movement in a sensors' area.
answered 3 years, 11 months ago
By
guinness77
 - Oreogn
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