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Looking for Answers about MAGIC JACK MagicJack USB Voice over IP Yearly Telephone Service for $19.95?

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Most Recent Questions
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My speed did not get anywhere near 300+867 Mbps. In fact, my laptop registered 54 Mbps and my tablet registered 65 Mbps. Why is that?
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I don! have Wifi on my comp, but I have internet. will this router work?
MagicJack USB Voice over IP Yearly Telephone Service for $19.95

Customer Questions & Answers for
MagicJack USB Voice over IP Yearly Telephone Service for $19.95

MagicJack uses your computer and Internet service so you can make local and long-distance calls in the U.S. and Canada with no monthly bills. First you connect any household phone to MagicJack. Then you plug MagicJack into an available USB port on your computer, using the supplied extension cord if needed. Finally you wait for the completion screen to appear for computer phone service while you use your phone like you always have.
Customer Questions & Answers:
195 Questions
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Product Details

Questions & Answers for MAGIC JACK MagicJack USB Voice over IP Yearly Telephone Service for $19.95

Question

will magicjack work with a medical alert system, and if so, how?

I have a medical alert system that is plugged into a regular phone jack.
asked 5 years, 9 months ago
By
dorset
on MagicJack USB Voice over IP Yearly Telephone Service for $19.95
2 answers
Answers
answer 1
Contact the provider of your Medical Alert system. My personal opinion is stick with a land line for your Medical Alert system.
answered 5 years, 2 months ago
By
Haroldkumar
 - Ohio
answer 2
It should but I don't recommend it due to reliability issues. Go to magicJack website: >http://www.magicjack.com/7/faq/< for more info. If you don't see your question listed click To reach a live person at this website: >http://www.magicjack.com/7/magicfix.asp<
answered 5 years, 7 months ago
By
rogerradio
 - The Buckeye State (GO BUCKS!)
Question

can you use magic jack if you have cable internet

asked 3 years, 10 months ago
By
mindrenewer007
on MagicJack USB Voice over IP Yearly Telephone Service for $19.95
4 answers
Answers
answer 1
Yes you can.

You need a minimum UPLOAD speed of 128 kb/s for Magic Jack to work.

Go to this site to test your connection speed from the PC you want to use for your Magic Jack:

http://www.speakeasy.net/speedtest/

Remember that MB/s is better than kb/s
answered 3 years, 6 months ago
By
CarlCoutureAZ
 - Arizona
answer 2
Any high speed internet connection should work. The bandwidth required is only perhaps about .3Mbps, but this is acontinuous need.
answered 3 years, 9 months ago
By
amountainman
 - Asheville, NC
answer 3
Yes, you can use Magic Jack with cable internet. I use Cox Cable.
answered 3 years, 10 months ago
By
Mason63
 - Baton Rouge, LA
answer 4
As you know it uses your computer and Internet service so you can make local and long distance calls in the U.S. and Canada with no monthly bills. It works with DSL and Cable, The faster the speed the better the connection. I guess for some a slower speed does not work.
To use magicjack, you take the time to register (so 911 will locate you) and add contacts (address phone numbers etc to make dialing easy).
You connect any household phone (croless or with a cord) to magicJack--or you can use your speaker/micro on your computer to call or a computer headset too. Then you plug magicJack into an available USB port on your computer, using the supplied extension cord if needed. Finally you wait for the completion screen to appear to use your phone like you always have. (NOTE: You must check to make use the magicjack setting is for telephone and not headset or your phone will not work. Also this where you adjust the volume. Sometime if the volume is set on max you get an echo. It can be fixed by turning it down some.
There are not many instruction as to how to set up your voice mail boxes, message etc but once you figure the system out you can do it. I think they can improve on how that part is set up, however once you figure it out, it is great! I love to be able to get my messages---they are clear too!
One problem I am having is the timestamp seem to be for back east when a call comes in so it is how to know what time the call actually occurred but the day is always correct. So far i have not found a way to correct this issue.
As others have said, you can use the computer at the same time however depending on what you are doing it can affect the ability for clear function. It can cause the voice to cut out like on a cell phone. So I just avoid scrolling and any voice/movie type function while using the phone. It is great to be able to look up info while talking on the phone!
I heard you can plug magicjack directly to your modem so your phone works all the time but i have not found a way to make that work as of yet.
I hope my view is helpful.
answered 3 years, 10 months ago
By
hoovstir
Question

can you choose your own phone number?

ive had the same number for years and each company i have transfered it can you do that with magicjack
asked 5 years, 2 months ago
By
underdog49038
on MagicJack USB Voice over IP Yearly Telephone Service for $19.95
4 answers
Answers
answer 1
Yes you can. Magic Jack now offers phone number portability.

Just make sure you don't cancel with your previous phone company before the phone transfer is done. Magic Jack charges one-time fee of $20 for the service. I just did it. Switched from AT&T and it took a few days for the transfer to happen.
answered 3 years, 6 months ago
By
CarlCoutureAZ
 - Arizona
answer 2
Yes you can keep your same # now, when we go magicjack 2 years ago you could not, but we didn't care because it was worth getting rid of a monthly phone bill and all the fees.
answered 4 years, 7 months ago
By
bamagirl15
 - ATLANTA, GA
answer 3
You can change your number for a small fee of $10.00. Or choose a customized # for $10.00 a year.
answered 4 years, 10 months ago
By
Riding2Heaven
 - San Diego
answer 4
This is in the FAQ on Magic Jack's website. They are working on offering number porting but it is not yet available.
answered 5 years, 1 month ago
By
hokies1999
 - New York State
Question

can you have two magic jack in one house

asked 4 years, 2 months ago
By
pretyeyes
on MagicJack USB Voice over IP Yearly Telephone Service for $19.95
4 answers
Answers
answer 1
Yes, each with its own phone number and yearly charge. Both can be on the same network, but they each need their own computer to be hooked up to.
answered 3 years, 11 months ago
By
WalterF
 - Sioux Falls SD
answer 2
yes
answered 4 years ago
By
IndyLady2012
 - Indianapolis in
answer 3
yes if you have two separate computers and separate online accounts.
answered 4 years ago
By
OneMtGirl
 - California
answer 4
I have had 3 magicJacks hooked up successfully in my house. However, if you connect them to the phone wall jacks, you can only connect 1 per wired line, my house is wired for 2 lines, so I had 2 connected to the 2 wired lines. The third was just connected to 1 phone. Please note that, because of software limitations (as far as I can determine), only 1 magicJack can be connected to 1 computer. I had to connect the 3 magicJacks to 3 separate PCs.
answered 4 years, 1 month ago
By
PCMan3
 - Round Rock, Tx
Question

do i need my house wired for land line service to ues magic jack

asked 3 years, 7 months ago
By
an anonymous customer
on MagicJack USB Voice over IP Yearly Telephone Service for $19.95
4 answers
Answers
answer 1
NO, you do not need the land line. Magicjack does not use it.

however what you do need is internet service at your home, Magicjack connects via the internet.
answered 2 years, 9 months ago
By
Rick1960
 - Can
answer 2
No you don't. You just need a computer and a high speed internet connection.

You plug the Magic Jack to your computer, you plug your phone jack to the Magic Jack and you're up and running in no time.

If you want multiple phones in your house, buy a cordless system where only the base has a phone jack connection and the additional handsets only have a battery charger. You can find them at your local Walmart

I have a base and 5 additional headsets in our house and 3 computers connected to the internet. Everything works just fine.
answered 3 years, 6 months ago
By
CarlCoutureAZ
 - Arizona
answer 3
No
answered 3 years, 7 months ago
By
Wholesaleforless
 - Prescott Valley, AZ
answer 4
You need a broadband internet connection for MJ to work (if you can actually get the thing to work.) Get the Nettalk Duo - it works much better.
answered 3 years, 7 months ago
By
DrBenGolfing
 - Springtown, TX
Question

will magic jack work with a cordless phone

asked 3 years, 4 months ago
By
lala42
on MagicJack USB Voice over IP Yearly Telephone Service for $19.95
4 answers
Answers
answer 1
Absolutely, you must plug the "base" wireless telephone console into the magicjack, that's all. Now all the other telephones that are on the same frequency as the "base" will work. (the original telephones that came with the "base" console).
answered 2 years, 9 months ago
By
Rick1960
 - Can
answer 2
Yes
answered 2 years, 10 months ago
By
dtimes
 - florida
answer 3
yes it does
answered 2 years, 10 months ago
By
UOFL2011
 - Louisville Ky
answer 4
Yes it will work just fine with a cordless.
answered 3 years ago
By
2Butch2bStr8
Question

Can I plug the MJ to the Router.because it will always connected to internet..Thank you

asked 5 years, 3 months ago
By
nonik
on MagicJack USB Voice over IP Yearly Telephone Service for $19.95
3 answers
Answers
answer 1
Yes you can we use AT&T internet serv. and one of our laptops is pluged in all the time it works great.
answered 4 years, 7 months ago
By
bamagirl15
 - ATLANTA, GA
answer 2
no it has to have a PC to work, it installs software
answered 4 years, 7 months ago
By
bwconley121051
 - mars, pa
answer 3
NO
answered 5 years, 2 months ago
By
Haroldkumar
 - Ohio
Question

will MagicJack work with AMD processors

The product info reads that an Intel processor is required. Will MagicJack work on computers with an AMD processor
asked 5 years, 5 months ago
By
hammy51
on MagicJack USB Voice over IP Yearly Telephone Service for $19.95
3 answers
Answers
answer 1
yes it will work with an amd processor.
answered 4 years, 10 months ago
By
Riding2Heaven
 - San Diego
answer 2
Contact MagicJack Customer Care-http://www.magicjack.com/5/customercare.asp
answered 5 years, 2 months ago
By
Haroldkumar
 - Ohio
answer 3
yes. completely :)
answered 5 years, 5 months ago
By
dodgeluver
Question

Can I return this product to Walmart if I find it to be unsatisactory? Also, what is the cheapest Internet Service provider to use this product on?

asked 4 years, 11 months ago
By
Carm2
 - Wichita, KS.
on MagicJack USB Voice over IP Yearly Telephone Service for $19.95
3 answers
Answers
answer 1
Yes you can return this item to Walmart, we use AT&T internet service $19.99 monthly, it is fast with down loading and uploading pics and having more than one app. open at a time, we had this service for 1 + years. Magicjack and AT&T internet serv. is working great for us.
answered 4 years, 7 months ago
By
bamagirl15
 - ATLANTA, GA
answer 2
Yes Magic Jack can be returned with a receipt within 90 days. Additional years of service beyond the first year can not be refunded.
answered 4 years, 11 months ago
By
NBWallyGuy
 - New Braunfels, TX
answer 3
not sure about KS but in FL its RoadRunner Light. Must have highspeed internet but "lite" works fine
answered 4 years, 11 months ago
By
majikinfl
 - Tampa FL
Question

do you need a credit card to set up your magic jack?

asked 5 years, 5 months ago
By
mightymikey
on MagicJack USB Voice over IP Yearly Telephone Service for $19.95
3 answers
Answers
answer 1
You can use your debit card.
answered 4 years, 7 months ago
By
bamagirl15
 - ATLANTA, GA
answer 2
consumernunya2010 is right..i would suggest getting a prepaid credit card for future purchases,and then just throw away the card when done if trust is an issue(i have those issues).
answered 5 years, 4 months ago
By
IEstinks
 - georgia
answer 3
Not unless you want to purchase additional years of service. The first year is paid when you buy the product but when setting up, you have the option of making additional purchases.
answered 5 years, 5 months ago
By
consumernunya2010
 - Texas
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