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Most Recent Questions
Recent Question:
Does the water filter EVER have to be replaced?
Recent Question:
I CAN'T GET IT TO FILL TH LARGE CUP ONLY HAD 2 WEEKS
Recent Question:
Does the K75 come with a product warranty from the manufacturer?
Recent Question:
does the adjustable temperature mean you can brew it hot and/or drinkable after brewing?
Questions with Most Recent Answers
Question:
Won't pouring cold coffee back into the water reservoir to let reheat ruin the coffee maker?
Question:
Can you make iced tea with this as well?
Question:
Does it shut off by itself and for how long does it stay on (if it has one) Mine came without a book

Customer Questions & Answers for
GE GE 12-Cup Gourmet Coffee Maker

Enjoy gourmet coffee at home. The General Electric 12-cup coffee machine has everything you need. The oversized French Press Style coffee filter allows more coffee grounds per cup and the high-wattage heater mean faster brewing time. You won't have to worry about over-extracted, bitter or sour coffee with this gourmet coffee maker. The GE coffee maker features mesh and charcoal filters, programmable digital brew and timer functions, adjustable brew strength and more.
Customer Questions & Answers:
79 Questions
 | 
232 Answers
Overall Rating:
3.098 out of 5
3.1
out of
5
Product Details

Questions & Answers for GE GE 12-Cup Gourmet Coffee Maker

Question

Where can I buy a new replacement carafe for 16165?

asked 4 years, 8 months ago
By
jeejr
on GE 12-Cup Gourmet Coffee Maker
2 answers
Answers
answer 1
www.gehousewares.com or by searching the internet or checking on Ebay or Amazon
answered 4 years, 2 months ago
By
TnTMartinez
 - Ajo, AZ
answer 2
The Replacement GE 12 cup carafe fits All GE 12 cup coffeemakers sold for the last 2 years. Unfortunately this is only offered in Black. I do not know of any source that can supply you a white carafe for your unit.
answered 4 years, 8 months ago
By
Brianskitchenstuff
 - Denver
Question

where can I get an owner manual for this coffee maker

asked 3 years, 8 months ago
By
whitepacer
on GE 12-Cup Gourmet Coffee Maker
6 answers
Answers
answer 1
http://www.gehousewares.com/Browse_Product.aspx?category_id=12
answered 3 years, 3 months ago
By
strout99
 - western Maine
answer 2
You can go to www.gehousewares.com and find your product. Once you have found your product you can download the user manual from there.
answered 3 years, 6 months ago
By
clbsmith
 - Tennessee
answer 3
http://dl.owneriq.net/3/3005c9a8-0500-47a1-aff3-72141cba510f.pdf

that's the owners manual PDF
answered 3 years, 7 months ago
By
babyangl86
answer 4
You should be able to go to ge.com and either download one or order one from them.
answered 3 years, 7 months ago
By
wb6917
 - Charleston,wv
answer 5
Yes, the owners manual is included.
answered 3 years, 7 months ago
By
kenny0259
 - Fort Worth, Texas
answer 6
You can go to GE's website and download it.
answered 3 years, 7 months ago
By
remodelingfun
 - CT
Question

How do I set the automatic brew to come on in the mornings?

I read in the instruction booklet to push the button for automatic brew, but it doesn't come on.
asked 3 years, 7 months ago
By
altobird
 - Bartlett, TN
on GE 12-Cup Gourmet Coffee Maker
6 answers
Answers
answer 1
Press and hold the "Program" button until the start time starts flashing. Adjust the start time by pressing the Hour and Min buttons. Once you get to the start brewing time, hit the Program button again. It will go back to the normal time.

When you want it to start at the time you entered in the program mode, hit the Auto button and it will light up. Your coffee will be "done" at the time you set in the program mode. IOW, it doesn't start brewing at that time, it finishes at that time (just a minor detail).
answered 3 years, 4 months ago
By
an anonymous customer
answer 2
Have you set the timer? First you set the clock, then the timer, then the Auto On.
answered 3 years, 4 months ago
By
DebInCA
 - Fresno, CA
answer 3
I ASSUME YOU WOULD HAVE TO SET IT AS IT SAYS IN THE INSTRUCTIONS..BUT HAVE TO MAKE SURE IT IS SET FOR THE "AM"..TIME
answered 3 years, 5 months ago
By
shopsalot56
 - MODESTO
answer 4
You have to hold the program button down for a few seconds until the time blinks then set when you want it to come on at. After setting the time push the auto button until it lights up.
answered 3 years, 6 months ago
By
michelle31071
answer 5
Setting Programming.
• Insure the clock is set to correct time
• Press and hold PROG button for 3 seconds until number display flashes
• Press minute and hour buttons separately until you have correct time you want the finish coffee to be ready
• Press PROG again or wait 3 seconds until display stops flashing and the Coffee maker auto turn on is set and ready to do.
• Set up the coffeemaker with coffee and water and press PROG. The time the coffeemaker will have finished coffee will flash in the display for 3 seconds and then the PROG light will be lit until the automatic start cycle begins.
answered 3 years, 7 months ago
By
Brianskitchenstuff
 - Denver
answer 6
Did you set the timer? You have to use "Program" while you are setting the timer to the time you want your coffee to be ready.
answered 3 years, 7 months ago
By
Whutevea
 - Mississippi
Question

the glass pot broke that came with my coffee maker is there anywhere I can buy just the 12 cup pot? The maker still works great!

asked 4 years, 10 months ago
By
NikkiL
on GE 12-Cup Gourmet Coffee Maker
5 answers
Answers
answer 1
walmart stores
answered 3 years, 7 months ago
By
BearsNBullsFan
 - chicago,IL
answer 2
The Replacement Carafe,
Model Number(s): 169217, may not be on the shelf at your local store, but is available at many Walmart stores and online. see

http://www.gehousewares.com/Browse_Product.aspx?category_id=12

for this product. You will see the replacement carafe pictured.
answered 4 years, 7 months ago
By
Brianskitchenstuff
 - Denver
answer 3
I saw one on amazon.com
answered 4 years, 10 months ago
By
Veev
answer 4
yes. on amazon.com I saw one
answered 4 years, 10 months ago
By
Veev
answer 5
You can purchase the replacement carafe at Walmart. I just bought 1 about 2 weeks ago. I was able to find it close to the coffee pots, even though when I purchased my machine, they were directly underneath the display.
answered 4 years, 10 months ago
By
wnywahm
 - Rochester, NY
Question

charcoal filter for model 169209 need to purchase one where can I buy it?

I need to purchase a new filter for my GE Coffee Maker Model 169209 where can I get them?
asked 3 years, 11 months ago
By
franny7893
on GE 12-Cup Gourmet Coffee Maker
5 answers
Answers
answer 1
Most wal-mart stores carry them.
answered 3 years, 6 months ago
By
michelle31071
answer 2
I live in charleston,wv with only 1 walmart close but it has the filters and has had them for a long time. I would say you could likely find them at about any wal-mart of super walmart.
answered 3 years, 7 months ago
By
wb6917
 - Charleston,wv
answer 3
good luck in finding them. I have found them at Super Wall Mart. Only one in Phoenix Az area has them once in a while. This is a problem about buying from Wall Mart. They do not carry parts and supplies for any of the products they sell.
answered 3 years, 9 months ago
By
AZbuyer60
answer 4
Using the UPC that the other person supplied, you can order them online:

http://www.athomegourmet.com/25-284507-B003CSH5MS-2_Refill_Filters_for_GE_Coffe_Makers.html

(as well as Wal-mart in-store ONLY)

I just wasted an hour of my day looking for this stupid filter. If anyone knows of a cheaper place please post it. 2 filters $6.98
answered 3 years, 11 months ago
By
mello09
 - Texas
answer 5
This is a standard item stock at most Walmart Stores. 169218 is the part number for the Charcoal filter and this is used for 3 different GE coffee maker models.
The UPC code for the Charcoal filter is 681131692182. Your store should be able to order based on the UPC number and stock for you.
answered 3 years, 11 months ago
By
Brianskitchenstuff
 - Denver
Question

How do I run the clean cyle on this thing?

I have the GE coffee maker model #169209 Wal-mart #001593574. The "clean" light has come on, but I cannot find my manual. How do I do the cleaning, what do I run through it, and how do I get that light to go off?
asked 4 years, 11 months ago
By
BJ76
on GE 12-Cup Gourmet Coffee Maker
4 answers
Answers
answer 1
With the machine plugged in but not in brew cycle, press the clean cycle for 3 seconds and it will begin the clean cycle. If you press the power button again or clean button again while in the clean cycle it will shut off clean cycle and turn off clean button.

Please call the toll free GE Hot line at 1-877-207-0923 for help with this issue. They can tell you where to download or can ship you a manual. You can also go to: http://www.gehousewares.com/Browse_Product.aspx?content_id=350
answered 4 years, 7 months ago
By
Brianskitchenstuff
 - Denver
answer 2
Hold clean button for 3 seconds to start clean process, 12 cups water used for clean, it will spend about 35 minutes to finish clean cycle, if you want to quit clean process ,hold clean button for 3 seconds ,you can see clean button off, or you can press power button 2 times to start brew, Clean light will go off.
answered 4 years, 10 months ago
By
JeffPu
 - Greeley
answer 3
When "clean" light has come on ,you can hold "clean" button for 3 seconds and one beep you will heard ,when "clean" light flash, that means unit start clean process. If you put 12 cups water ,whole clean cycle will spend 35 minutes, if you don't have enough time to wait clean cycle finish, you can press "power" button twice to start brew or Hold "clean" button for 3 seonds to quit clean cycle.
answered 4 years, 10 months ago
By
JeffPu
 - Greeley
answer 4
The owners manual says to first remove the charcoal filter, then fill the tank with half water / half white vinegar (or your favorite descaling product).
Put the carafe back into it's normal brewing location on the warmer and then press and hold the auto clean button for 2 seconds until the auto clean process begins. The lamp will then blink. You can stop the process by pressing the button again and holding it for a minimum of 3 seconds. By design, this needs to be done after EVERY 60 brew cycles. The light should extinguish by itself after the completion of the auto clean cycle.
The manual suggests you replace the filter cartridge after each auto clean cycle, but says that is "optional". The filter is actually optional as well.
answered 4 years, 11 months ago
By
BigJohnT
 - South Texas
Question

When I brew coffee about half way through the brewing cycle I get ERR5 flashing and it stops brewing.

I have ran the clean cycle twice.
asked 4 years, 4 months ago
By
an anonymous customer
on GE 12-Cup Gourmet Coffee Maker
4 answers
Answers
answer 1
Same thing happened to me. There is no fix, so if it's still under warranty, take it back. I think what causes it is turning the machine back on after its auto shut off when you're not brewing more coffee. This is still going to be a problem with the new one though.
answered 3 years, 7 months ago
By
Kamanjah
 - Sierra Foothills
answer 2
It is a two yr limited warranty. But you need to have saved your receipt. But they also did a recall on this maker for blk model # 169164 white # 169165 bought from March 2008-Jan. 2010. I personally have never had a issue with mine and I have the blk one with such model number. The one in stores now is a updated version.
answered 3 years, 8 months ago
By
whitesatin
answer 3
Here is the link to the owners manual:
http://www.gehousewares.com/products/2009915163926492.pdf or call their customer assistance at:
Customer Assistance Number 1.877.207.0923 (U.S.) or 1.877.556.0973 (Canada).
answered 4 years, 2 months ago
By
TnTMartinez
 - Ajo, AZ
answer 4
Take it back! I had the same problem. If you don't have the receipt, email/call GE. There's a year warranty on it. GE didn't have any answer for me other than return it.
answered 4 years, 4 months ago
By
chaserofthestorm
 - Nevada, OH
Question

Is this coffee maker made in USA?

asked 3 years, 5 months ago
By
an anonymous customer
on GE 12-Cup Gourmet Coffee Maker
4 answers
Answers
answer 1
As far as I know, it's General Electric brand which is a USA company.
answered 3 years, 2 months ago
By
Silveressa
answer 2
"Made in China" on the bottom!
answered 3 years, 3 months ago
By
strout99
 - western Maine
answer 3
FAR AS I KNOW GE IS AMERICAN MADE COFFEE POTS....
answered 3 years, 3 months ago
By
shopsalot56
 - MODESTO
answer 4
This coffeemaker is made in China
answered 3 years, 5 months ago
By
Brianskitchenstuff
 - Denver
Question

The LED light is so bright blue,it is not readable beyond 2 ft. Can it be turned down?

asked 3 years, 5 months ago
By
an anonymous customer
on GE 12-Cup Gourmet Coffee Maker
4 answers
Answers
answer 1
customer service said no! I had the same problem
answered 3 years, 2 months ago
By
proudwifeandmommyto3
 - Friendswood, TX
answer 2
no
answered 3 years, 3 months ago
By
gametime1105
answer 3
No
answered 3 years, 4 months ago
By
an anonymous customer
answer 4
I am sorry about the brightness of the Display. This is a requirement of GE and the manufacturer has no say in this setting.
There is no setting to dim the display.
answered 3 years, 5 months ago
By
Brianskitchenstuff
 - Denver
Question

With what do you clean the filter, since you keep using it

asked 4 years, 1 month ago
By
uncle68
 - Johnstown Pa
on GE 12-Cup Gourmet Coffee Maker
4 answers
Answers
answer 1
I use a little dish soap and a bottle brush. be gentle using the brush.
answered 3 years, 3 months ago
By
kitchenPriss
 - Detroit, MI
answer 2
CLEAN AS USUALL WITH WARM SOAP AND WATER , IF STAINED MAYBE USE SOME CLOROX ...RINSE GOOD....
answered 3 years, 5 months ago
By
shopsalot56
 - MODESTO
answer 3
you can clean the filter with a clean water, if it get very dirty put it into a mix of water and vinegar for a moment until it clean up
answered 4 years ago
By
KASIENKA
 - Newark, NJ
answer 4
If you are talking about the Permanent Coffee filter you can use dish soap and water or run it through your dishwasher. I would put it in the top rack of the dishwasher to be safe.
answered 4 years, 1 month ago
By
Brianskitchenstuff
 - Denver
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