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Most Recent Questions
Recent Question:
Does it work with the Cuisinart Grind and Brew
Recent Question:
just the bought the cuisinart cbc-00 series at sams club did not come with a filter basket will this fit this model
Recent Question:
When the water comes to a boil is there like a warmer that keeps it hot or does it need to be rewarmed? Is there On/Off button/switch or just unplug?
Recent Question:
willit work on a sunbeam sk13 model
Recent Question:
will this fit my farberware coffee pot?
Questions with Most Recent Answers
Question:
My husband says it's not coming out hot enough. He thinks it might be better to use hot water instead of cold like the directions. Is this okay?
Question:
It says it has a built in whole bean grinder on the first page does it?
Question:
What material is grinding chamber made off?
GE 12-Cup Gourmet Coffee Maker

Customer Questions & Answers for
GE 12-Cup Gourmet Coffee Maker

Enjoy gourmet coffee at home. The General Electric 12-cup coffee machine has everything you need. The oversized French Press Style coffee filter allows more coffee grounds per cup and the high-wattage heater mean faster brewing time. You won't have to worry about over-extracted, bitter or sour coffee with this gourmet coffee maker. The GE coffee maker features mesh and charcoal filters, programmable digital brew and timer functions, adjustable brew strength and more.
Customer Questions & Answers:
82 Questions
 | 
234 Answers
Overall Rating:
3.098 out of 5
3.1
out of
5
Product Details

Questions & Answers for GE GE 12-Cup Gourmet Coffee Maker

Question

Where can I buy a new replacement carafe for 16165?

asked 5 years, 4 months ago
By
jeejr
on GE 12-Cup Gourmet Coffee Maker
2 answers
Answers
answer 1
www.gehousewares.com or by searching the internet or checking on Ebay or Amazon
answered 4 years, 10 months ago
By
TnTMartinez
 - Ajo, AZ
answer 2
The Replacement GE 12 cup carafe fits All GE 12 cup coffeemakers sold for the last 2 years. Unfortunately this is only offered in Black. I do not know of any source that can supply you a white carafe for your unit.
answered 5 years, 4 months ago
By
Brianskitchenstuff
 - Denver
Question

how to set clock

asked 4 years, 5 months ago
By
an anonymous customer
on GE 12-Cup Gourmet Coffee Maker
6 answers
Answers
answer 1
Hold down the Min button for a long time until the time starts flashing (not just the colon). Use the Min and Hr buttons to set the time... be sure to wait for AM or PM. Then just don't hit anything for about 10 seconds and it will be set.
answered 4 years ago
By
an anonymous customer
answer 2
You just push the hour button until it reaches the proper hour (including am or pm), and the same with the minute button.
answered 4 years, 3 months ago
By
Whutevea
 - Mississippi
answer 3
press and hold the hour button to advance the hours rapidly or tap it once for 1 hour, same for the min button
answered 4 years, 3 months ago
By
BearsNBullsFan
 - chicago,IL
answer 4
Hold down on the hour button till it beeps then set the hour. Do the same for the mintues. To program for wake up press program and set the wake up time the same way. When done hit program again. Don't forget to fill and hit auto before going to bed and you'll wake up to fresh coffee. If you want it set for the same time everyday you only have to set it once then just fill and hit auto each night. Hope this helps. Thanks
answered 4 years, 5 months ago
By
trinity827706
 - Bethel, OH
answer 5
To set the time just hold down on the hour till it beeps then set it to the right hour. The same goes for the mintues. To program for wake up hit the program button and hold down the same way for hours and mintues to set. When finished hit program again. Fill with water and coffee and don't forget to hit auto before going to bed and you will wake up to coffee. Hope this helps.
answered 4 years, 5 months ago
By
trinity827706
 - Bethel, OH
answer 6
The easiest way to set the clock is:
If numbers are flashing press hour button once to move forward one hour and press minute button one time to advance time 1 minute.
If clock is already set but incorrect time: Press Hour or Minute for 3 seconds to “Wake Up” clock change and then press hour or minute buttons to advance time.
answered 4 years, 5 months ago
By
Brianskitchenstuff
 - Denver
Question

Can I Override the Automatic Shutoff?

I hate the 2 hour shut off, I'm never done with my coffee before it shuts off. I killed my first machine by turning it back on (the directions say don't do that and I ended up with Er5, which kills the machine). How do I just turn it on to keep the coffee hot without brewing more? Thanks.
asked 4 years, 3 months ago
By
Kamanjah
 - Sierra Foothills
on GE 12-Cup Gourmet Coffee Maker
6 answers
Answers
answer 1
Can't do it... 120 minutes is max
answered 4 years ago
By
an anonymous customer
answer 2
I have a black and decker that has a shut off of 2 or 4 hrs you choice. I hope this helps,it also has all the other features that this one has. I am looking for a new maker now I have had mine for years.
answered 4 years ago
By
sandyhotwheels
 - Maine
answer 3
havent looked into that..I put it on the 120 cuz i nurse my coffee too....
but oh well it beeps and I turn it back on if it neds it...:-}
answered 4 years, 1 month ago
By
shopsalot56
 - MODESTO
answer 4
Just hit the start button
answered 4 years, 2 months ago
By
onlyme66
 - Oshkosh Wis.
answer 5
Unfortunately the auto shut off feature is mandated for all digital coffeemakers by UL. If you want to keep your coffee hot for longer than 2 hours you should consider a switched machine or use a vacume carafe.
answered 4 years, 2 months ago
By
Brianskitchenstuff
 - Denver
answer 6
you can't turn it off. It is a safety feature they put into the coffee maker to help prevent fires and keep their liability down. Mr. Coffee has a coffee maker that doesn't have the shut off feature, but it isn't programmable.
answered 4 years, 3 months ago
By
michelle31071
Question

the glass pot broke that came with my coffee maker is there anywhere I can buy just the 12 cup pot? The maker still works great!

asked 5 years, 6 months ago
By
NikkiL
on GE 12-Cup Gourmet Coffee Maker
5 answers
Answers
answer 1
walmart stores
answered 4 years, 3 months ago
By
BearsNBullsFan
 - chicago,IL
answer 2
The Replacement Carafe,
Model Number(s): 169217, may not be on the shelf at your local store, but is available at many Walmart stores and online. see

http://www.gehousewares.com/Browse_Product.aspx?category_id=12

for this product. You will see the replacement carafe pictured.
answered 5 years, 3 months ago
By
Brianskitchenstuff
 - Denver
answer 3
I saw one on amazon.com
answered 5 years, 6 months ago
By
Veev
answer 4
yes. on amazon.com I saw one
answered 5 years, 6 months ago
By
Veev
answer 5
You can purchase the replacement carafe at Walmart. I just bought 1 about 2 weeks ago. I was able to find it close to the coffee pots, even though when I purchased my machine, they were directly underneath the display.
answered 5 years, 6 months ago
By
wnywahm
 - Rochester, NY
Question

charcoal filter for model 169209 need to purchase one where can I buy it?

I need to purchase a new filter for my GE Coffee Maker Model 169209 where can I get them?
asked 4 years, 7 months ago
By
franny7893
on GE 12-Cup Gourmet Coffee Maker
5 answers
Answers
answer 1
Most wal-mart stores carry them.
answered 4 years, 3 months ago
By
michelle31071
answer 2
I live in charleston,wv with only 1 walmart close but it has the filters and has had them for a long time. I would say you could likely find them at about any wal-mart of super walmart.
answered 4 years, 3 months ago
By
wb6917
 - Charleston,wv
answer 3
good luck in finding them. I have found them at Super Wall Mart. Only one in Phoenix Az area has them once in a while. This is a problem about buying from Wall Mart. They do not carry parts and supplies for any of the products they sell.
answered 4 years, 5 months ago
By
AZbuyer60
answer 4
Using the UPC that the other person supplied, you can order them online:

http://www.athomegourmet.com/25-284507-B003CSH5MS-2_Refill_Filters_for_GE_Coffe_Makers.html

(as well as Wal-mart in-store ONLY)

I just wasted an hour of my day looking for this stupid filter. If anyone knows of a cheaper place please post it. 2 filters $6.98
answered 4 years, 7 months ago
By
mello09
 - Texas
answer 5
This is a standard item stock at most Walmart Stores. 169218 is the part number for the Charcoal filter and this is used for 3 different GE coffee maker models.
The UPC code for the Charcoal filter is 681131692182. Your store should be able to order based on the UPC number and stock for you.
answered 4 years, 7 months ago
By
Brianskitchenstuff
 - Denver
Question

Cleaning

The clean light came on and I cleaned it by running vinegar in it then ran 3 pots of water thru it and made sure the filter was properly installed, but the clean light stays on. What can I do or haven't done to correct this?
asked 4 years, 9 months ago
By
Peanut1945
 - Manassas, Va.
on GE 12-Cup Gourmet Coffee Maker
4 answers
Answers
answer 1
you add half vinegar half water then push the clean button not the brew button, then run straight water threw it with the brew button. unplugging it will wipe out the clean light.
answered 4 years, 3 months ago
By
BearsNBullsFan
 - chicago,IL
answer 2
there is a charcoal filter in where you add the water and if that isn't changed it will never be "clean"
answered 4 years, 4 months ago
By
debbsmny
answer 3
You should mix the water with vinegar 50/50 at 12 coups , click the clean button, after it is done, you run one regular coffee cycle only with clean water, or more and it should be done, replace also the filter , you should clean it without the water filter installed and the light will get off, if it stay up it mean the appliance is still not clean enough so try to make the clean process again , if your line water is to hard it will get more often dirty, in this case I recommend to use more regular vinegar and never apple or wine vinegar and always replace the water filter that not only make your coffee taste better but also protect the appliance from getting dirty and early damage.
answered 4 years, 8 months ago
By
KASIENKA
 - Newark, NJ
answer 4
With the machine plugged in but not in brew cycle, press the clean cycle for 3 seconds and it will begin the clean cycle. If you press the power button again or clean button again while in the clean cycle it will shut off clean cycle and turn off clean button.

If this doesn't work you can press: Press TSB and 1-4 button for 3 seconds. Err will appear in the display and the clean light will go out.
answered 4 years, 8 months ago
By
Brianskitchenstuff
 - Denver
Question

How do I run the clean cyle on this thing?

I have the GE coffee maker model #169209 Wal-mart #001593574. The "clean" light has come on, but I cannot find my manual. How do I do the cleaning, what do I run through it, and how do I get that light to go off?
asked 5 years, 7 months ago
By
BJ76
on GE 12-Cup Gourmet Coffee Maker
4 answers
Answers
answer 1
With the machine plugged in but not in brew cycle, press the clean cycle for 3 seconds and it will begin the clean cycle. If you press the power button again or clean button again while in the clean cycle it will shut off clean cycle and turn off clean button.

Please call the toll free GE Hot line at 1-877-207-0923 for help with this issue. They can tell you where to download or can ship you a manual. You can also go to: http://www.gehousewares.com/Browse_Product.aspx?content_id=350
answered 5 years, 3 months ago
By
Brianskitchenstuff
 - Denver
answer 2
Hold clean button for 3 seconds to start clean process, 12 cups water used for clean, it will spend about 35 minutes to finish clean cycle, if you want to quit clean process ,hold clean button for 3 seconds ,you can see clean button off, or you can press power button 2 times to start brew, Clean light will go off.
answered 5 years, 6 months ago
By
JeffPu
 - Greeley
answer 3
When "clean" light has come on ,you can hold "clean" button for 3 seconds and one beep you will heard ,when "clean" light flash, that means unit start clean process. If you put 12 cups water ,whole clean cycle will spend 35 minutes, if you don't have enough time to wait clean cycle finish, you can press "power" button twice to start brew or Hold "clean" button for 3 seonds to quit clean cycle.
answered 5 years, 6 months ago
By
JeffPu
 - Greeley
answer 4
The owners manual says to first remove the charcoal filter, then fill the tank with half water / half white vinegar (or your favorite descaling product).
Put the carafe back into it's normal brewing location on the warmer and then press and hold the auto clean button for 2 seconds until the auto clean process begins. The lamp will then blink. You can stop the process by pressing the button again and holding it for a minimum of 3 seconds. By design, this needs to be done after EVERY 60 brew cycles. The light should extinguish by itself after the completion of the auto clean cycle.
The manual suggests you replace the filter cartridge after each auto clean cycle, but says that is "optional". The filter is actually optional as well.
answered 5 years, 7 months ago
By
BigJohnT
 - South Texas
Question

Where can I purchase a permanent Filter Basket?

I just recently moved and it was lost in the shuffle.
asked 4 years, 9 months ago
By
jsafrans
on GE 12-Cup Gourmet Coffee Maker
4 answers
Answers
answer 1
Try wal-mart if not go to ge.com and check for parts on the coffee makers model number
answered 4 years, 3 months ago
By
wb6917
 - Charleston,wv
answer 2
Wal-Mart has them usually on the top shelf above the coffee pots, or you can usually type in the name and model of the pot on ebay and find most all parts there.
answered 4 years, 5 months ago
By
trinity827706
 - Bethel, OH
answer 3
check Walmart or your owners manual. There should be a website or an 800 number to contact GE.
answered 4 years, 6 months ago
By
Preskit
 - New York
answer 4
Please Call the GE Call center at 1-877-207-0923 and they should be able to send you a new permanent filter. You can use a standard "U" paper filter until the replacement filter arrives.
answered 4 years, 8 months ago
By
Brianskitchenstuff
 - Denver
Question

When I brew coffee about half way through the brewing cycle I get ERR5 flashing and it stops brewing.

I have ran the clean cycle twice.
asked 5 years ago
By
an anonymous customer
on GE 12-Cup Gourmet Coffee Maker
4 answers
Answers
answer 1
Same thing happened to me. There is no fix, so if it's still under warranty, take it back. I think what causes it is turning the machine back on after its auto shut off when you're not brewing more coffee. This is still going to be a problem with the new one though.
answered 4 years, 3 months ago
By
Kamanjah
 - Sierra Foothills
answer 2
It is a two yr limited warranty. But you need to have saved your receipt. But they also did a recall on this maker for blk model # 169164 white # 169165 bought from March 2008-Jan. 2010. I personally have never had a issue with mine and I have the blk one with such model number. The one in stores now is a updated version.
answered 4 years, 4 months ago
By
whitesatin
answer 3
Here is the link to the owners manual:
http://www.gehousewares.com/products/2009915163926492.pdf or call their customer assistance at:
Customer Assistance Number 1.877.207.0923 (U.S.) or 1.877.556.0973 (Canada).
answered 4 years, 10 months ago
By
TnTMartinez
 - Ajo, AZ
answer 4
Take it back! I had the same problem. If you don't have the receipt, email/call GE. There's a year warranty on it. GE didn't have any answer for me other than return it.
answered 5 years ago
By
chaserofthestorm
 - Nevada, OH
Question

Is this coffee maker made in USA?

asked 4 years, 1 month ago
By
an anonymous customer
on GE 12-Cup Gourmet Coffee Maker
4 answers
Answers
answer 1
As far as I know, it's General Electric brand which is a USA company.
answered 3 years, 11 months ago
By
Silveressa
answer 2
"Made in China" on the bottom!
answered 3 years, 11 months ago
By
strout99
 - western Maine
answer 3
FAR AS I KNOW GE IS AMERICAN MADE COFFEE POTS....
answered 3 years, 11 months ago
By
shopsalot56
 - MODESTO
answer 4
This coffeemaker is made in China
answered 4 years, 1 month ago
By
Brianskitchenstuff
 - Denver
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