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Customer Questions & Answers for
GE GE 12-Cup Gourmet Coffee Maker

Enjoy gourmet coffee at home. The General Electric 12-cup coffee machine has everything you need. The oversized French Press Style coffee filter allows more coffee grounds per cup and the high-wattage heater mean faster brewing time. You won't have to worry about over-extracted, bitter or sour coffee with this gourmet coffee maker. The GE coffee maker features mesh and charcoal filters, programmable digital brew and timer functions, adjustable brew strength and more.
Customer Questions & Answers:
82 Questions
 | 
232 Answers
Overall Rating:
3.098 out of 5
3.1
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Product Details

Questions & Answers for GE GE 12-Cup Gourmet Coffee Maker

Question

Where can I buy a new replacement carafe for 16165?

asked 4 years, 10 months ago
By
jeejr
on GE 12-Cup Gourmet Coffee Maker
2 answers
Answers
answer 1
www.gehousewares.com or by searching the internet or checking on Ebay or Amazon
answered 4 years, 3 months ago
By
TnTMartinez
 - Ajo, AZ
answer 2
The Replacement GE 12 cup carafe fits All GE 12 cup coffeemakers sold for the last 2 years. Unfortunately this is only offered in Black. I do not know of any source that can supply you a white carafe for your unit.
answered 4 years, 10 months ago
By
Brianskitchenstuff
 - Denver
Question

does this maker have an auto shut off?

asked 4 years, 2 months ago
By
an anonymous customer
on GE 12-Cup Gourmet Coffee Maker
6 answers
Answers
answer 1
YES PRESS THE WARM BUTTON AND HOLD IT WILL SHOW U 30 60 AND 120 THOSE ARE MINS FOR SHUT OFF...CLICK ON THE ONE U WANT..RELEASE AND IT WILL BLINK..
answered 3 years, 6 months ago
By
shopsalot56
 - MODESTO
answer 2
Yes, it does. It can be set to stay on for 30 , 60, 90, or 120 minutes. Instructions are included.
answered 3 years, 9 months ago
By
Whutevea
 - Mississippi
answer 3
yes you can program it to shut off at 30/60/90/120 minutes, press the hour glass icon for 3 seconds to show how many minutes its set for, press it again to change it between times, wait 3 seconds and then its set automatically
answered 3 years, 9 months ago
By
BearsNBullsFan
 - chicago,IL
answer 4
yes and you can set the timer for the amount of time you'd like to wait for it to shut itself off. i've had mine for months and use it daily, not had any problems with it not shutting itself off.
answered 3 years, 11 months ago
By
servnGod
answer 5
yes you can select 60, 90, or 120 min.
answered 4 years, 2 months ago
By
ransom123
 - owosso,mi
answer 6
This unit has Auto-shutoff.
The Auto-Shutoff is adjustable for 30 minutes, 60 minutes, 90 minutes and 120 minutes (2 hours)
answered 4 years, 2 months ago
By
Brianskitchenstuff
 - Denver
Question

how to set clock

asked 3 years, 11 months ago
By
an anonymous customer
on GE 12-Cup Gourmet Coffee Maker
6 answers
Answers
answer 1
Hold down the Min button for a long time until the time starts flashing (not just the colon). Use the Min and Hr buttons to set the time... be sure to wait for AM or PM. Then just don't hit anything for about 10 seconds and it will be set.
answered 3 years, 5 months ago
By
an anonymous customer
answer 2
You just push the hour button until it reaches the proper hour (including am or pm), and the same with the minute button.
answered 3 years, 9 months ago
By
Whutevea
 - Mississippi
answer 3
press and hold the hour button to advance the hours rapidly or tap it once for 1 hour, same for the min button
answered 3 years, 9 months ago
By
BearsNBullsFan
 - chicago,IL
answer 4
Hold down on the hour button till it beeps then set the hour. Do the same for the mintues. To program for wake up press program and set the wake up time the same way. When done hit program again. Don't forget to fill and hit auto before going to bed and you'll wake up to fresh coffee. If you want it set for the same time everyday you only have to set it once then just fill and hit auto each night. Hope this helps. Thanks
answered 3 years, 10 months ago
By
trinity827706
 - Bethel, OH
answer 5
To set the time just hold down on the hour till it beeps then set it to the right hour. The same goes for the mintues. To program for wake up hit the program button and hold down the same way for hours and mintues to set. When finished hit program again. Fill with water and coffee and don't forget to hit auto before going to bed and you will wake up to coffee. Hope this helps.
answered 3 years, 10 months ago
By
trinity827706
 - Bethel, OH
answer 6
The easiest way to set the clock is:
If numbers are flashing press hour button once to move forward one hour and press minute button one time to advance time 1 minute.
If clock is already set but incorrect time: Press Hour or Minute for 3 seconds to “Wake Up” clock change and then press hour or minute buttons to advance time.
answered 3 years, 11 months ago
By
Brianskitchenstuff
 - Denver
Question

the glass pot broke that came with my coffee maker is there anywhere I can buy just the 12 cup pot? The maker still works great!

asked 5 years ago
By
NikkiL
on GE 12-Cup Gourmet Coffee Maker
5 answers
Answers
answer 1
walmart stores
answered 3 years, 9 months ago
By
BearsNBullsFan
 - chicago,IL
answer 2
The Replacement Carafe,
Model Number(s): 169217, may not be on the shelf at your local store, but is available at many Walmart stores and online. see

http://www.gehousewares.com/Browse_Product.aspx?category_id=12

for this product. You will see the replacement carafe pictured.
answered 4 years, 8 months ago
By
Brianskitchenstuff
 - Denver
answer 3
I saw one on amazon.com
answered 4 years, 11 months ago
By
Veev
answer 4
yes. on amazon.com I saw one
answered 4 years, 11 months ago
By
Veev
answer 5
You can purchase the replacement carafe at Walmart. I just bought 1 about 2 weeks ago. I was able to find it close to the coffee pots, even though when I purchased my machine, they were directly underneath the display.
answered 4 years, 11 months ago
By
wnywahm
 - Rochester, NY
Question

charcoal filter for model 169209 need to purchase one where can I buy it?

I need to purchase a new filter for my GE Coffee Maker Model 169209 where can I get them?
asked 4 years, 1 month ago
By
franny7893
on GE 12-Cup Gourmet Coffee Maker
5 answers
Answers
answer 1
Most wal-mart stores carry them.
answered 3 years, 8 months ago
By
michelle31071
answer 2
I live in charleston,wv with only 1 walmart close but it has the filters and has had them for a long time. I would say you could likely find them at about any wal-mart of super walmart.
answered 3 years, 8 months ago
By
wb6917
 - Charleston,wv
answer 3
good luck in finding them. I have found them at Super Wall Mart. Only one in Phoenix Az area has them once in a while. This is a problem about buying from Wall Mart. They do not carry parts and supplies for any of the products they sell.
answered 3 years, 11 months ago
By
AZbuyer60
answer 4
Using the UPC that the other person supplied, you can order them online:

http://www.athomegourmet.com/25-284507-B003CSH5MS-2_Refill_Filters_for_GE_Coffe_Makers.html

(as well as Wal-mart in-store ONLY)

I just wasted an hour of my day looking for this stupid filter. If anyone knows of a cheaper place please post it. 2 filters $6.98
answered 4 years, 1 month ago
By
mello09
 - Texas
answer 5
This is a standard item stock at most Walmart Stores. 169218 is the part number for the Charcoal filter and this is used for 3 different GE coffee maker models.
The UPC code for the Charcoal filter is 681131692182. Your store should be able to order based on the UPC number and stock for you.
answered 4 years, 1 month ago
By
Brianskitchenstuff
 - Denver
Question

How do I run the clean cyle on this thing?

I have the GE coffee maker model #169209 Wal-mart #001593574. The "clean" light has come on, but I cannot find my manual. How do I do the cleaning, what do I run through it, and how do I get that light to go off?
asked 5 years ago
By
BJ76
on GE 12-Cup Gourmet Coffee Maker
4 answers
Answers
answer 1
With the machine plugged in but not in brew cycle, press the clean cycle for 3 seconds and it will begin the clean cycle. If you press the power button again or clean button again while in the clean cycle it will shut off clean cycle and turn off clean button.

Please call the toll free GE Hot line at 1-877-207-0923 for help with this issue. They can tell you where to download or can ship you a manual. You can also go to: http://www.gehousewares.com/Browse_Product.aspx?content_id=350
answered 4 years, 8 months ago
By
Brianskitchenstuff
 - Denver
answer 2
Hold clean button for 3 seconds to start clean process, 12 cups water used for clean, it will spend about 35 minutes to finish clean cycle, if you want to quit clean process ,hold clean button for 3 seconds ,you can see clean button off, or you can press power button 2 times to start brew, Clean light will go off.
answered 4 years, 11 months ago
By
JeffPu
 - Greeley
answer 3
When "clean" light has come on ,you can hold "clean" button for 3 seconds and one beep you will heard ,when "clean" light flash, that means unit start clean process. If you put 12 cups water ,whole clean cycle will spend 35 minutes, if you don't have enough time to wait clean cycle finish, you can press "power" button twice to start brew or Hold "clean" button for 3 seonds to quit clean cycle.
answered 4 years, 11 months ago
By
JeffPu
 - Greeley
answer 4
The owners manual says to first remove the charcoal filter, then fill the tank with half water / half white vinegar (or your favorite descaling product).
Put the carafe back into it's normal brewing location on the warmer and then press and hold the auto clean button for 2 seconds until the auto clean process begins. The lamp will then blink. You can stop the process by pressing the button again and holding it for a minimum of 3 seconds. By design, this needs to be done after EVERY 60 brew cycles. The light should extinguish by itself after the completion of the auto clean cycle.
The manual suggests you replace the filter cartridge after each auto clean cycle, but says that is "optional". The filter is actually optional as well.
answered 5 years ago
By
BigJohnT
 - South Texas
Question

What is the temp of the brewing water?

asked 4 years, 11 months ago
By
CTratterriers
on GE 12-Cup Gourmet Coffee Maker
4 answers
Answers
answer 1
The brewing water is 195-205 F.
answered 3 years, 5 months ago
By
kitchenPriss
 - Detroit, MI
answer 2
Between 195 and 205 degrees.
answered 3 years, 9 months ago
By
Whutevea
 - Mississippi
answer 3
I don't see in the manual where it gives an actual water temperature but you can call the company and ask them:
Here is the link to the owners manual:
http://www.gehousewares.com/products/2009915163926492.pdf or call their customer assistance at:
Customer Assistance Number 1.877.207.0923 (U.S.) or 1.877.556.0973 (Canada).
answered 4 years, 3 months ago
By
TnTMartinez
 - Ajo, AZ
answer 4
The Temperature from the shower head is between 195 to 205 degrees F during the brew cycle.
answered 4 years, 11 months ago
By
Brianskitchenstuff
 - Denver
Question

I lost the instructions- how do I clean the coffee maker.

asked 4 years, 3 months ago
By
dbrowncrown
on GE 12-Cup Gourmet Coffee Maker
4 answers
Answers
answer 1
http://www.gehousewares.com/Browse_Product.aspx?category_id=12
answered 3 years, 5 months ago
By
strout99
 - western Maine
answer 2
Put baking soda 1 tablespoon ..
fill pot with water add baking soda pour intom the pot..
let it run its cousre til finished..it should clean all parts pot , filter and the maker itsself...
answered 3 years, 6 months ago
By
shopsalot56
 - MODESTO
answer 3
mix the regular vinegar with water 50/50 remove the water filter put the mix in and click the clean button, after the process is done, do it again with clean water one or 2 times, but pressing the regular coffee maker button and not the clean button .
answered 4 years, 2 months ago
By
KASIENKA
 - Newark, NJ
answer 4
To Clean the coffeemaker, remove the charcoal filter if used.
Fill the water tank with water and descaling solution or ½ vinegar and water.
Press the clean button and run the coffeemaker until the water tank is empty.
After cleaning, ran a coffee cycle without coffee in coffeemaker to rinse out any remaining descaling solution.
After the final rinse cycle you can replace the charcoal filter in water tank.
answered 4 years, 3 months ago
By
Brianskitchenstuff
 - Denver
Question

With what do you clean the filter, since you keep using it

asked 4 years, 3 months ago
By
uncle68
 - Johnstown Pa
on GE 12-Cup Gourmet Coffee Maker
4 answers
Answers
answer 1
I use a little dish soap and a bottle brush. be gentle using the brush.
answered 3 years, 5 months ago
By
kitchenPriss
 - Detroit, MI
answer 2
CLEAN AS USUALL WITH WARM SOAP AND WATER , IF STAINED MAYBE USE SOME CLOROX ...RINSE GOOD....
answered 3 years, 6 months ago
By
shopsalot56
 - MODESTO
answer 3
you can clean the filter with a clean water, if it get very dirty put it into a mix of water and vinegar for a moment until it clean up
answered 4 years, 2 months ago
By
KASIENKA
 - Newark, NJ
answer 4
If you are talking about the Permanent Coffee filter you can use dish soap and water or run it through your dishwasher. I would put it in the top rack of the dishwasher to be safe.
answered 4 years, 3 months ago
By
Brianskitchenstuff
 - Denver
Question

Is this coffee maker made in USA?

asked 3 years, 7 months ago
By
an anonymous customer
on GE 12-Cup Gourmet Coffee Maker
4 answers
Answers
answer 1
As far as I know, it's General Electric brand which is a USA company.
answered 3 years, 4 months ago
By
Silveressa
answer 2
"Made in China" on the bottom!
answered 3 years, 5 months ago
By
strout99
 - western Maine
answer 3
FAR AS I KNOW GE IS AMERICAN MADE COFFEE POTS....
answered 3 years, 5 months ago
By
shopsalot56
 - MODESTO
answer 4
This coffeemaker is made in China
answered 3 years, 7 months ago
By
Brianskitchenstuff
 - Denver
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