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Looking for Answers about Laguna Laguna Queen Platform Bed With Headboard, Black Woodgrain?

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Most Recent Questions
Recent Question:
What is the weight limit for sitting on the bed?
Recent Question:
Why aren't the drawers going in evenly? They don't close properly.
Recent Question:
Does the Bookcase/Footboard fit?
Questions with Most Recent Answers
Question:
Would this work as an occasional bed for an adult?
Question:
Is the top of the bed a wooden board or slates? Can you help answer this asap? We are about to make an order. Thanks so much!
Laguna Queen Platform Bed With Headboard, Black Woodgrain

Customer Questions & Answers for
Laguna Queen Platform Bed With Headboard, Black Woodgrain

A simple design with a sophisticated feel, the Laguna Queen bed, in black woodgrain finish, combines the convenience of a platform bed with the coziness of a headboard. This unique bed set features a durable lacquer finish that is water-, stain- and scratch-resistant for years of stylish service. The slat-style headboard gently arcs, creating a comfortable backrest for reading or watching TV. Metal accents add the perfect contrast to the rich black woodgrain finish. This collection is PEFC certified from sustainably managed forests and is made in a nearly zero waste facility using renewable sources and is free of harmful substances like lead, PVC and heavy metals.
Customer Questions & Answers:
74 Questions
 | 
133 Answers
Product Details

Questions & Answers for Laguna Laguna Queen Platform Bed With Headboard, Black Woodgrain

Question

Manual / Instructions

How can I obtain a copy of the instructions to the Laguna Full Size Bed? I purchased the bed from WalMart and lost the instructions during a recent move!
asked 3 years, 7 months ago
By
an anonymous customer
on Laguna Queen Platform Bed With Headboard, Black Woodgrain
1 answer
Answers
answer 1
visit www.tvilum.com, choose need help, dowload assembly instructions, and select model 76204. Or call our toll free number at 800-932-2006 for support.
answered 3 years, 6 months ago
By
Tvilum
Question

Missing holes

While assembling I found that some holes are missing that is shown in the manual. What can I do? The manual also says not to use a Drill & I dont have a Drill too. Due to this I was not able to assemble my bed
asked 3 years, 6 months ago
By
PriyaAmit
on Laguna Queen Platform Bed With Headboard, Black Woodgrain
2 answers
Answers
answer 1
JUST BECAUSE THEY SAY DONT USE A DRILL DONT MEAN YOU CANT TRUST ME IF YOU CALL A COMPANY TO PUT THE BED TOGETHER YOU WILL SEE THEM USE A DRILL BUT YOU CAN ALWAYS FIND A DRILL AT HARDWARE STORES FOR CHEAP HOPE THIS HELPS
answered 3 years, 6 months ago
By
momof2girls0709
 - Wisconsin
answer 2
Hi, please call our toll free customer service number 800-932-2006 and choose the option for technical support, we will be glad to assist you with sending parts for this issue.
answered 3 years, 6 months ago
By
Tvilum
Question

Moving

Has anyone had to move this bed to another house or apartment? how easy is it to move without dissembling the whole bed since i hear it's hard to put together. can you just detach the headboard?
asked 3 years, 4 months ago
By
shop2udrop4lyfe
 - Albany,NY
on Laguna Queen Platform Bed With Headboard, Black Woodgrain
1 answer
Answers
answer 1
You can dis-engage the headboard from the remainder of the bed and move the bed into the necessary area.
answered 2 years, 1 month ago
By
Tvilulm Support
Question

Will this bed hold a hardside waterbed matress?

I was just wondering how deep it is from the top of the sides to the top of the slats because I would like to use a waterbed matress and there were a few conflicting answers one was like 9in and another said 4in any help would be apreciated also I assume that I would have to buy some extra slats because it can not have any space in between
asked 3 years, 1 month ago
By
invaderfb
on Laguna Queen Platform Bed With Headboard, Black Woodgrain
1 answer
Answers
answer 1
this bed will hold a standard queen mattress. No box springs needed, mattress only.
answered 2 years, 5 months ago
By
Tvilulm Support
Question

Can any queen mattress and queen set of sheets fit this product

asked 3 years, 1 month ago
By
khmar
on Laguna Queen Platform Bed With Headboard, Black Woodgrain
2 answers
Answers
answer 1
Hi, yes, this is a standard queen bed.
answered 2 years, 5 months ago
By
Tvilulm Support
answer 2
Yes. Queen mattress fits nicely in this bed frame.
answered 2 years, 11 months ago
By
Subh
 - Phoenix
Question

Full size fit

How much room would be vacant if I used a full size mattress, I plan to get a queen but not at the moment.
asked 3 years ago
By
arkcowgirl
 - Arkansas
on Laguna Queen Platform Bed With Headboard, Black Woodgrain
1 answer
Answers
answer 1
It would be about 7.5" - 8"
answered 2 years, 5 months ago
By
Tvilulm Support
Question

How do i get replacement parts?

I have the Laguna FULL Platform Bed With Headboard, Black Woodgrain and I have damaged parts that I would like to get replaced but the problem is i don’t know how i go about getting those parts replaced, my question is whom can i call about ordering replacement parts
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asked 2 years, 11 months ago
By
esdotbk
 - Philadelphia,PA
on Laguna Queen Platform Bed With Headboard, Black Woodgrain
2 answers
Answers
answer 1
Please contact www.tvilum.com or call 800-932-2006 x230
answered 2 years, 5 months ago
By
Tvilulm Support
answer 2
Hello, I got same issue.
Mine was also damaged when it arrived.
There is a paper about customer service and replacement. I called them couple times but no operator available all the time. Just answer machine and I left message and even sent email to the address on the paper. Still no contact...
So, I also wanna know how can I replace the parts.

Thanks!
answered 2 years, 10 months ago
By
Yoshida
Question

Is there any space between the bed frame and the floor?

My puppy likes to run under the bed, and I need a platform bed that allows no space between the bedframe and the floor so the puppy cannot run under the bed.
asked 2 years, 9 months ago
By
jamie01128
on Laguna Queen Platform Bed With Headboard, Black Woodgrain
3 answers
Answers
answer 1
Hi, Sorry, but there is no space beneath this bed.
answered 2 years, 5 months ago
By
Tvilulm Support
answer 2
I have the queen bed. No nothing can get under this bed what so ever.
answered 2 years, 9 months ago
By
momof2girls0709
 - Wisconsin
answer 3
Jamie,

This bed is flush to the floor with no space between bed and floor
answered 2 years, 9 months ago
By
susanjboyz
 - Prattville, Alabama
Question

do i need a box spring

i just purchase the laguna platform bed i was wondering do i need a box spring for the bed
asked 2 years, 8 months ago
By
lillie007
on Laguna Queen Platform Bed With Headboard, Black Woodgrain
2 answers
Answers
answer 1
Hi, this is a platform bed, mattress is only needed, no box spring.
answered 2 years, 5 months ago
By
Tvilulm Support
answer 2
no, you don't need a box spring the bed comes with slats which acts as a box spring
answered 2 years, 7 months ago
By
peachy2012
Question

Can someone from Wal-Mart assemble this bed for you, even if it's at an extra cost?

asked 2 years, 8 months ago
By
an anonymous customer
on Laguna Queen Platform Bed With Headboard, Black Woodgrain
3 answers
Answers
answer 1
I truly wish this were an option. But, it is not. If you can afford to do so hire a reputable handy man, it is just a basic platform so he shouldnt charge too much.
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User submitted photo
answered 2 years, 2 months ago
By
Myglassslipper
answer 2
Hi, Walmart.com would have to answer this question.
answered 2 years, 5 months ago
By
Tvilulm Support
answer 3
absolutely not
answered 2 years, 8 months ago
By
OaklandNative
 - Oakland Ca
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