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Most Recent Questions
Recent Question:
This come as a set of 2 pillows or 1 piece ?
Recent Question:
Do the twin sheets have Elsa and Anna on them? Or are they just floral please?
Recent Question:
Do the full size sheets fit a queen bed, since the comforter is full/queen?
Questions with Most Recent Answers
Question:
Does this spongebob squarepants fish swirl microfiber sheet set come with the comforter shown in the picture of the product?
Question:
Is this the pillow shams for 12.97. and if so is this for a pair
Question:
Is there a king bed skirt that matches the green in the Hannalore bed quilt?
Question:
Does it have an optional dust mite pillow case?
See all Walmart Questions and Answers > BED AND BATH Q & A > KIDS BEDDING Q & A > KIDS SHEETS PILLOWCASES AND BEDSKIRTS Q & A
SoothSoft Chillow Cooling Pillow

Customer Questions & Answers for
SoothSoft Chillow Cooling Pillow

Customer Questions & Answers:
3 Questions
 | 
8 Answers
Overall Rating:
2.941 out of 5
2.9
out of
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Product Details

Questions & Answers for SoothSoft SoothSoft Chillow Cooling Pillow

Question

What are the initial set up instructions for the chillow cooling pillow?

I read a review of a person having a nightmare experience initially setting up with water and having a soggy mess.
asked 1 year, 2 months ago
By
Flashqueen
on SoothSoft Chillow Cooling Pillow
3 answers
Answers
answer 1
All you have to do is add 7 to 8 cups of very warm water..use a measuring cup or funnel..I didn't have any issues adding water to it..I did spill some water but it wasn't a big deal..wipe it up and lay it on a flat surface for about 4 hours to activate..then roll it like a sleeping bag to get the excess air out..water again will come out..wipe it up and use it..make sure the valve is on tight..the directions are easy to follow.
answered 1 year, 1 month ago
By
Jamie65
answer 2
It helped when I was filling it with water, to hold the lip of the opening slightly higherand the filling went faster. When it was time to release the air, I placed a towel under the corner and if there was any water the towel took care of it.
answered 1 year, 1 month ago
By
MSfemaleover50
answer 3
Dont buy here is the letter i email Chillow this is the letter i wrote to Chillow I have Fallowed the instructions to the tee the first order had two chillows one for my and one for my husband i also got the pillow cases we let them set for 4 hours, pushed all the air out so there was only water and put them in the refrigerator for 20min. went to bed with the light blue side up and woke up to are 3000.00 be soaked in water. SO we thought maybe we did it wrong so we repeated the steps this time I used it on my low back dark blue side up i was sitting in my recliner and it worked for a hour then i felt my paints get wet it had leaked from the cap so i tried the 2nd of the two chillow's and after a hour it started leaking the same as the first one. So i called customer services and the lady didn't even seem to care about what i was telling her happened she just told me she was sending me new Chillows. Well all the stuffed that happened with the first 2 happened when i tried to use the new 2 you sent to replace my first order. So I asked My friend to try it she fallowed the instructions put i under her neck fell a sleep and woke to a wet pillow. I think the cap gets warm as you use it and lets the water to leak out.I fell it would be wonderful if it had a screw on cap. I am vary upset I have to have my bed dried and cant sleep in it because its still wet so we have to use an air mattress till it drys
answered 1 year, 2 months ago
By
TheBean1978
Question

Could you please verify the dimensions on this reg.size Chillow? Description gives same dimensions as mini Chillow.

Looking for one that is the right size to insert into a regular size pillow case....
asked 4 years, 8 months ago
By
loveblossom
on SoothSoft Chillow Cooling Pillow
4 answers
Answers
answer 1
This one gave the mini dimensions but is made for a regular sized pillow.
answered 1 year ago
By
ksr265
answer 2
It fits a standard size pillow..any pillow case will work!
answered 1 year, 1 month ago
By
Jamie65
answer 3
Dear Love Blossom,
This chillow pillow is a regular size to fit into a regular pillow case. I am sorry I don't have the acutal measurements, but hope this will help.
You posted a question 2 years ago.
answered 2 years, 7 months ago
By
snailmailman
 - Franklin, Tn
answer 4
About 12 x 15".
answered 2 years, 9 months ago
By
StockPot
 - TN
Question

What are the complete use instructions that come with the product?

asked 1 year ago
By
Mike
on SoothSoft Chillow Cooling Pillow
1 answer
Answers
answer 1
If it's a hot summer night and the Chillow does not feel cool, place it in the refrigerator for 20 minutes. Place the prepared Chillow on your pillow and cover both with a pillowcase. Will feel cold when you first lay your head on it, and will start drawing body heat.

If you're looking for instructions on how to prepare it when you first buy it, it comes with complete, detailed, easy to follow instructions and all you need is water.
answered 1 year ago
By
ksr265
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