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Most Recent Questions
Recent Question:
Does it work with Totalwireless plan
Recent Question:
How do you activate this phone
Recent Question:
Will this phone work with Totalwireless plan ?
Recent Question:
Can this phone be used on the new totalwireless plans
Questions with Most Recent Answers
Question:
i'm interested in getting this phone and would like to know if it has a hot spot available or can one be downloaded
Question:
Is "Mobile Web" full access to the internet or is the same mobile web used on basic, non-smart, phones?
Straight Talk Samsung SGH-T401G ST Mobile Phone

Customer Questions & Answers for
Straight Talk Samsung SGH-T401G ST Mobile Phone

The Samsung prepaid cell phone comes with Bluetooth technology for hands free operation. Browse the web, take pictures and send messages from this Samsung prepaid cell phone. The Samsung SGH-T401G has everything you need to stay connected on the go.
Customer Questions & Answers:
138 Questions
 | 
348 Answers
Overall Rating:
3.699 out of 5
3.7
out of
5
Product Details

Questions & Answers for Straight Talk Straight Talk Samsung SGH-T401G ST Mobile Phone

Question

How lon may I keep my original phone number after my initial activation?

I live and work in Afghanistan. I come back to the U.S. once every four months for a two week vacation.

When I'm on vacation and I activate my prepaid phone and receive my original number but only use it for two weeks, will I have that same number when I return on my vacation four months later?

This is very important. I do not want to change phone numbers every four months because I am not using the phone. Please reply as soon as possible. Thanks...TR
asked 4 years, 2 months ago
By
DevotedShopper51
 - Kabul, Afghanistan
on Straight Talk Samsung SGH-T401G ST Mobile Phone
4 answers
Answers
answer 1
i would purchase a card that last for 6 months at a time.
answered 4 years, 1 month ago
By
rockfordlady
 - rockford illnois
answer 2
I asked straight talk this myself. they said it may be up to 30 days w/o active to try and get old number back. they might fight you on this. i tried and when my old service was done they didn't want to give me old number. so i said give me new number..well they had lots of customer service problems..and when they looked for my information for my acct they couldn't find it under new number but under old. Since i had changed everything to new i wanted them to give me the new one,they did. Facebook has a straight talk page where you have a discussion page. actual ST agents go there to answer questions.good luck.
answered 4 years, 1 month ago
By
annette1971tx
 - NC
answer 3
The manual states that you could lose the number as soon as your subscription expires.
answered 4 years, 1 month ago
By
dragaxle
 - Washington State
answer 4
As long as you pay the bill the phone will be activated. Just set up to charge a credit card.
answered 4 years, 1 month ago
By
Ilikewmt
 - Grapevine, TX
Question

The minutes that you buy, can you buy then in advance and they still be good when you get your straight talk phone

I was woundering can you buy the 45 dollar card and hang on to it and it still be good when you get your phone maybe a couple of months later. How often do they chnage their products and phones
asked 4 years, 6 months ago
By
cquick2271
on Straight Talk Samsung SGH-T401G ST Mobile Phone
4 answers
Answers
answer 1
Yes you can Order online each month extra or get a card or more cards at walmart and add them to your reserve online. Of course you will have to create an account on straight Talks' website.
answered 4 years, 1 month ago
By
MrJCool30
 - Coshocton, OH
answer 2
The card is good until you activate it but why so early? wait until you are ready to use it.
answered 4 years, 5 months ago
By
Ilikewmt
 - Grapevine, TX
answer 3
The card says that it can be used up to one year from the date of purchase.
answered 4 years, 5 months ago
By
nutsnbolts76
 - Louisa, KY
answer 4
If I can buy a card for six months, I guess YES.
answered 4 years, 6 months ago
By
Mangaschgtnes
 - Modesto, CA
Question

does this phone work off the verizon tower?

asked 4 years ago
By
freefawn
on Straight Talk Samsung SGH-T401G ST Mobile Phone
4 answers
Answers
answer 1
they say it does, but from my own personal experience, it most certainly does not. I think it goes off tmobile and att, but I don't know if I believe that either.
answered 3 years, 10 months ago
By
shortywcb
 - Idaho
answer 2
If it has a SIM card (under the battery) then no. No SIM card then yes.
answered 3 years, 10 months ago
By
R1mcc
answer 3
I believe that it depends on the sim card. this is my second phone and it works off at&t but my first one worked off verizon. Both work better than either of the name brand networks though. I get better service with this phone than I ever got with our verizon phones.
answered 4 years ago
By
sweetcharlotte
 - cassville, NY
answer 4
it is AT&T. I had a straight talk similar to this one until after a year and a half it had it.
I bought this one. The sales associate said it was now AT&T. I was skeptical but needed a phone. I got it.

I could not get a signal in or outside of my home. I got a signal two miles from my home.

I took it back. Without verizon in my area..it was worthless.
answered 4 years ago
By
MissTMarie
 - Alabama
Question

does this phone have video capability?

this is a two part question. I also want to know if it includes picture/video messaging. thanks!
asked 4 years, 6 months ago
By
cindylincoln
 - Marietta, Ohio
on Straight Talk Samsung SGH-T401G ST Mobile Phone
4 answers
Answers
answer 1
Yes but not very good. It makes mpeg video which is pretty blocky and yes it can send the picture/video. I have sent several videos to my email address and opened and viewed the mpegs with Windows Media Player. I have Windows XP home. I cannot say how well it works with other operating systems.
answered 4 years, 5 months ago
By
hamhock75
answer 2
yes it has. You can send or picture or video or text, they must go separate.
answered 4 years, 6 months ago
By
Mangaschgtnes
 - Modesto, CA
answer 3
You can take pictures as well as videos. You are able to send them both as well, but I have been having a problem with mine for 3 weeks now where it won't let me receive any picture messages even though I can still send them.
answered 4 years, 6 months ago
By
WhisperxntheWind
 - Long Island, NY
answer 4
yes to both.
answered 4 years, 6 months ago
By
an anonymous customer
 - Colville, Washington
Question

Does this phone have a slide out qwerty keyboard?

It doesn't say in the details but on the picture the screen of the phone says it has a qwerty keyboard.
asked 4 years, 4 months ago
By
shihtzumomma
 - Arkansas
on Straight Talk Samsung SGH-T401G ST Mobile Phone
4 answers
Answers
answer 1
Yes but I don't like it as much as the keyboard on their R451C.
answered 4 years, 3 months ago
By
magentawave
 - Del Mar, California
answer 2
The 401G does not have a QWERTY keyboard.

More info:
http://tracfone.deviceanywhere.com/straighttalk/home.seam?custId=STSAT401GP&locale=en_US
answered 4 years, 3 months ago
By
Canopyfan2
 - Raleigh, NC
answer 3
yes it does. Its a cool phone other than u cant get on the internet with this phone.
answered 4 years, 4 months ago
By
jaf73
 - Bristol Tn
answer 4
YES IT DOES AND IT WORKS GREAT
answered 4 years, 4 months ago
By
jearbear60
 - NORTH EASTERN OREGON
Question

How is internet capability on this phone? And which is a better phone samsung t401g or samsung r355c?

asked 4 years, 6 months ago
By
an anonymous customer
on Straight Talk Samsung SGH-T401G ST Mobile Phone
4 answers
Answers
answer 1
Forget internet on these phones. Its lame with these. You need to get a REAL smart phone for that.
answered 4 years, 3 months ago
By
magentawave
 - Del Mar, California
answer 2
I had the same question and did a lot of research - what I read said the T401g was better. That is what I bought and I am trilled with it. The only exception I can see is depends on what towers are more prevelent in your area - the T401g is on the GMS network ie AT&T and the r355c is on the CM?? network ie Verizon.
answered 4 years, 5 months ago
By
FrugelShopper55
 - Brick, NJ
answer 3
the internet works just great
answered 4 years, 6 months ago
By
Mangaschgtnes
 - Modesto, CA
answer 4
This phone loads the internet much faster and has the same resolution as the R355c. I returned my R355c because I was plagued with bad gateway and insufficient memory errors.
answered 4 years, 6 months ago
By
zoomzoomz6
 - Davenport, FL
Question

Can this phone download the weather?

Can anyone suggest a straight talk phone that does if this one doesn't?
asked 4 years, 3 months ago
By
an anonymous customer
on Straight Talk Samsung SGH-T401G ST Mobile Phone
4 answers
Answers
answer 1
The samsung 401G will download the weather for your area
answered 4 years ago
By
Bertman1
 - Kansas City Missouri
answer 2
id buy the best and most expensive phone they carry. check online at straight talk for a better selection.
answered 4 years, 1 month ago
By
rockfordlady
 - rockford illnois
answer 3
this cell will. I have one. it does most anything EXCEPT IT IS not a smart phone and can only do limited ...
Mine uses ATT - Houston, TX AREA:
HOWEVER:
go to youtube reviews to get your answer.
I picked the 401G because it had the best reviews. AND it IS the GREATEST pick for me.

Go to WalMArt.com and check your ZIP code to make sure which works in your AREA.
answered 4 years, 2 months ago
By
cellsell
 - TX
answer 4
You need a REAL smart phone for that kind of stuff.
answered 4 years, 3 months ago
By
magentawave
 - Del Mar, California
Question

My other phone has been damaged. If I buy this phone will I be able to keep the same number?

asked 4 years, 1 month ago
By
an anonymous customer
on Straight Talk Samsung SGH-T401G ST Mobile Phone
4 answers
Answers
answer 1
you should be able to keep the same number, contact support at straight talk to assist you with the number transfer
answered 4 years ago
By
Bertman1
 - Kansas City Missouri
answer 2
If I am not mistaken yes. I had my phone replaced and was able to keep my same number. If your phone is damaged call tech support and trouble shoot it. If the phone is defective and able to be shipped to them under warranty they will then ship you one back.
answered 4 years, 1 month ago
By
MrJCool30
 - Coshocton, OH
answer 3
yes if you bu it at WALMART only. they may offer it via straight talk call them to find out.as phones are cheaper there .
answered 4 years, 1 month ago
By
rockfordlady
 - rockford illnois
answer 4
you have to have old phone still with service active till number is ported over. it is suppose to take up to 4 days but can be as long as 7-10 days (mine was a week).
answered 4 years, 1 month ago
By
annette1971tx
 - NC
Question

What do i do if the screen on my phone is a plain white screen?

Everytime i turn it on it's just a white screen
asked 4 years, 1 month ago
By
Shawtiiredd
on Straight Talk Samsung SGH-T401G ST Mobile Phone
4 answers
Answers
answer 1
Try taking the back cover off of your phone and removing the battery for a few seconds. Then reassemble it. If the problem keeps happening, go to Walmart and demand your money back.

I recommend buying Walmart's phone protection service. It's really cheap and protects your phone for a whole year no matter what you do to it.
answered 3 years, 10 months ago
By
shortywcb
 - Idaho
answer 2
Call Straight Talk and ask for a replacement as long as it's less than 1 year old it will be under warranty.
answered 4 years, 1 month ago
By
MrJCool30
 - Coshocton, OH
answer 3
i had the same issue and i think i dropped one to many times. lol i went to straight talk tonight and bought the same phone refurbished for 32.88 total with a 30 day card. i wouldn't go new. an if you get a new phone go to straight talk.WALMART offers little to no selection .although they offer insurance.
answered 4 years, 1 month ago
By
rockfordlady
 - rockford illnois
answer 4
Go to display options and choose wallpaper. pick which you like. or if you have pictures on the phone now, click on pic,choose set as then choose main wallpaper.
answered 4 years, 1 month ago
By
annette1971tx
 - NC
Question

can I change carriers without buying a new phone? we have the same phone (SGH- T401G) as straight talk. but we have net 10

asked 4 years, 5 months ago
By
lizzard17
on Straight Talk Samsung SGH-T401G ST Mobile Phone
3 answers
Answers
answer 1
No unfortunately i asked this and since Net 10 and Straight Talk are 2 different providers you can't do that. It would be the same as switching from Verizon Wireless to ATT/Cingular or any other provider. Since they all use different Tower Provider services you can't use one phone for any of them. You must get a New / Used phone that works for their service.
answered 4 years, 1 month ago
By
MrJCool30
 - Coshocton, OH
answer 2
No
answered 4 years, 3 months ago
By
magentawave
 - Del Mar, California
answer 3
Straight Talk phones only work with that brand of their network. You won't be able to use it for Net 10.
answered 4 years, 3 months ago
By
Canopyfan2
 - Raleigh, NC
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