Search Product Q&A

Looking for Answers about T-Mobile Family Mobile SIM Card & Activation Kit?

ACCESSORIES(Q:50217 A:85535)
APPLIANCES AND STORAGE(Q:26156 A:75920)
AUDIO VIDEO(Q:18736 A:37253)
BABY CARE(Q:5406 A:17069)
BABY GEAR(Q:9153 A:25251)
BABY NURSERY(Q:10161 A:22998)
BEAUTY(Q:12077 A:27567)
BED AND BATH(Q:14160 A:31135)
BIKES AND RIDE ONS(Q:17516 A:38036)
BOOKS(Q:2359 A:2431)
BOYS TOYS MUSIC AND GAMES(Q:6564 A:7090)
CAMERAS AND CAMCORDERS(Q:7550 A:13892)
COMPUTERS(Q:6984 A:14678)
FITNESS(Q:12242 A:33150)
FOOD(Q:16930 A:12118)
FURNITURE(Q:56797 A:140322)
GIRLS TOYS AND ACTIVITIES(Q:4692 A:12976)
HEALTH AND WELLNESS(Q:19702 A:30553)
HOME DECOR(Q:20064 A:35003)
HOME IMPROVEMENT(Q:32602 A:52398)
HOUSEHOLD(Q:7751 A:11094)
JEWELRY(Q:11884 A:12105)
KIDS APPAREL(Q:1124 A:3126)
KITCHEN AND DINING(Q:31001 A:89261)
MENS APPAREL(Q:3103 A:8982)
MOVIES(Q:5435 A:9429)
MUSIC(Q:834 A:1038)
NON APPAREL(Q:5021 A:7567)
OFFICE SUPPLY AND CRAFTS(Q:19010 A:25169)
OUTDOOR LIVING(Q:30087 A:48794)
OUTDOOR PLAY(Q:12773 A:29816)
OUTDOOR SPORTS(Q:34296 A:61750)
PETS(Q:9704 A:18297)
PHOTO OUTLAB(Q:11 A:0)
PORTABLE ELECTRONICS(Q:9192 A:22717)
PRESCHOOL AND LEARNING(Q:3494 A:8195)
SEASONAL AND CELEBRATIONS(Q:5565 A:6700)
SPORTS EQUIPMENT(Q:7375 A:11335)
TIRES AND AUTOMOTIVE(Q:32079 A:30774)
TV(Q:7833 A:20020)
VIDEO GAMES(Q:9102 A:18383)
WIRELESS(Q:28747 A:42789)
WOMENS APPAREL(Q:6473 A:25030)
Most Recent Questions
Recent Question:
If I use all of the data before the 60 days is up, can I buy more data within that 60 day period?
Recent Question:
Can I make and recieve interantional text messages? ghana in particular?
Recent Question:
Can I use my old Verizon phone to use your Verizon Cards? Phone Type: Samsung SCH-u550 MEID A100000053D194 THANK YOU FOR YOUR QUICK REPONSE.
Recent Question:
Is it an unlimited plan? Like how Straight Talk has there $45 month card?
Recent Question:
Can I use my LG phone with virgin moble card?
Questions with Most Recent Answers
Question:
How long is the card good for?? 30 days or unlimited?
Question:
How many GBs do you get for the $60.00 card
Question:
when you purchace a refill card can you get the number off the card asap?
Question:
I CURRENTLY HAVE A 60 BROADBAND CARD THAT HAS 2 GB AND EXPIRES IN 30 DAYS. IF I BUY THE 90 CARD WITH 10 GB DOES IT EXPIRE IN 30 DAYS ALSO?
Question:
With broadband card, can I use it fot internet on my lap-top?
Family Mobile SIM Card & Activation Kit

Customer Questions & Answers for
Family Mobile SIM Card & Activation Kit

The Walmart Family Mobile SIM Card Activation Kit includes everything you need to activate wireless service with Walmart Family Mobile. Use this kit to begin receiving Unlimited Talk, Text & Web service, with unlimited calling across the U.S. -- all with no annual contract and no credit check. The Activation Kit can be used with Walmart Family Mobile phones, or any unlocked GSM phone that takes a standard SIM.
Customer Questions & Answers:
148 Questions
 | 
175 Answers
Overall Rating:
3.791 out of 5
3.8
out of
5
Product Details

Questions & Answers for T-Mobile Family Mobile SIM Card & Activation Kit

Question

can I bring my boost phone number or straight talk number to this service ?

Hi I plan on activating 5 phones on this service . But I would like to know can I bring a boost number and a straight talk number to this service ? And if so what do I have to do ? Does the phone have to be off alreeady or still on ? And is there any additional fees? Thanks so much
asked 3 years, 6 months ago
By
crickett80
 - Franklin
on Family Mobile SIM Card & Activation Kit
3 answers
Answers
answer 1
From my research, each phone will require a $25 activation card. I was able to transfer my straightalk to this plan along with the same phone number. Service must be active for the transfer if you are planning on keeping the same phone numbers.
answered 3 years, 4 months ago
By
RemotelyConfused
 - Jacksonville, Fl
answer 2
yes you can. you just need to obtain your account number from the service you had prior and provide it to family mobile
answered 3 years, 5 months ago
By
stuartt
 - topeka, ks
answer 3
First off, you can bring over the boost and straight talks phone # over to Family Mobile.. Also known as 'porting/port'. BUT before you can port those #s over. The boost/straight talk phones MUST be activated (still able to call, text, ect.) Now the process to port a # over is very simple. You just need eather a bundle pack that comes with the phone and the activation kit. If you have an unlocked gsm phone you just need the activation kit.. Eather way, the activation kit that comes with the sim card is still the same even if you put it in a Family Mobile phone or in an unlocked phone. the process is simple. You would call the 1-877 number on the back of the activation kit and follow the steps. In one of the options you would select the option to 'transfer your # to Family Mobile'. Then you would get transfered to a customer care rep to finish the port and also, your account settings.

After the call to Family Mobile, the 5 lines would be activated. Now the ones being ported over to Family Mobile, those could take 2 hours to 2 days to fully process to Family Mobile. Sometimes it could be up to 24 hours. When the #s are transfering to Family Mobile, they could still use the phones on boost/straight talk until the #s are transfered over. Eventuly, when you are using the phones being ported over, some of the service (on the Family Mobile phone) you can use. I.E - texting, calling, web, .ect.. But it could still take up to 24 hours to 2 days to fully transfer tho.. If (for some reason) it takes longer than 2 days call Family Mobile costomer care to find the issue.

I hope this helps.
answered 3 years, 6 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

Will I be able to get a local number?

We are seriously looking at getting two lines under the unlimited talk and text. We live in Lawrenceburg, KY. Would we be able to get a Lawrenceburg phone number?
asked 3 years, 6 months ago
By
an anonymous customer
 - Kentucky
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
your number will be dictaded from the address you set up your account with
answered 3 years, 5 months ago
By
stuartt
 - topeka, ks
answer 2
Yes you will. When you call to activate the two phones, you will need to give them a 5 digit zipcode (also knows as PPU = Primary Place of Usage). That will give you your area code for the phone.

- I hope this helps.
answered 3 years, 6 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

blackberry yes or no?

Hi all I have browsed a million pages some say blackberries don't work, some say they work for browsing only, no BBM some say unlocked, locked etc.
I really need help, I already have voice and text but no web, how can I change the settings so my web will work?
Also my phone was with t-mobile I have no clue if it is unlocked or not I guess that if voice and text work it means it is locked?
I really want to stay with Walmart BUT I need that feature so I can transfer the rest of the family lines
Thanks
asked 3 years, 6 months ago
By
mauu
 - los angeles, CA
on Family Mobile SIM Card & Activation Kit
3 answers
Answers
answer 1
To clearify on the first question you asked, Blackberrys wont accept Walmart Family Mobile Webpak. Because Blackberry made a restriction to the webpak to browse on its web or in the BBapp store.

For more infomation upon this issue call Walmart Family Mobile Customer Care at:
1-877-440-9758

- I hope this helps.
answered 3 years, 5 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
answer 2
your phone will be fine with wfm..its arleady tmobile so you can just buy a sim card for it and set up the plan as if you already had a wfm phone
answered 3 years, 5 months ago
By
stuartt
 - topeka, ks
answer 3
If a phone is LOCKED it means that you need to have that sim card for you to call, txt, etc. If it is UNLOCKED you can call, txt, etc. Now with Family Mobile sim card on an Tmobile phone... mine had to be unlocked to use it.. It might be different to what other people say... Probably different on most phones with tmobile.. Now as far for the web goes, if you want web usage you need to get a Webpak (eather $10, $25 or $40 Webpak). If you dont have an Webpak, you cant use internet (unless the phone does wifi). Once you put eather one of the Webpaks on the account, ALL of the lines would be able to use the internet. And of course, the primary line can manage the other lines Webpak feature to turn on or off. When the Webpak gets low you would buy another Webpak card.

- I hope this helps.
answered 3 years, 5 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

Do you haveto purchase a plan with this sim or can you go month to month?

I spend most of the year overseas, and need a nice phone for maybe 2 months out of the year. Was going to buy a HTC G2 and put a sim card in it, but only if I can go month to month, no plan.
asked 3 years, 6 months ago
By
1NOMAD1
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
wfm is already month to month so to speak.it is post paid but there is no obligations. with the sim card (25bucks) you can set up the 45 amonth plan onto a wfm phone or any tmobile phone
answered 3 years, 5 months ago
By
stuartt
 - topeka, ks
answer 2
Walmart Family Mobile is a post-paid with no 2 year lock. So if you want Family Mobile service, you would pay $45 a month for unlimited talk and text. They DO NOT do month-to-month.

- I hope this helps.
answered 3 years, 6 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

can I use my samsung verizion phone

asked 3 years, 5 months ago
By
kc28
on Family Mobile SIM Card & Activation Kit
3 answers
Answers
answer 1
no
answered 3 years, 3 months ago
By
pbchef
 - West Palm Beach, FL
answer 2
No. Verizon phones cannot be used. Only phones that allow sim cards. Most AT&T and Tmobile phones will work. Although all features (i.e. picture texting, etc) may not be compatible.
answered 3 years, 5 months ago
By
kpearson
answer 3
No you cant. Verizon is a CDMA phone. Family Mobile uses GSM phones. In other words, GSM uses a sim card, CDMA do not use a sim card.

- I hope this helps.
answered 3 years, 5 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

Can you terminate service at anytime? For instance, you have it for a couple a months and then decide you do not want the service anymore.

asked 3 years, 5 months ago
By
an anonymous customer
on Family Mobile SIM Card & Activation Kit
4 answers
Answers
answer 1
There is no contract! you can cancel whenever you like
answered 3 years, 3 months ago
By
pbchef
 - West Palm Beach, FL
answer 2
From what I can see at this point, you buy the WebPak as needed. There is no contract, therefore you would be able to terminate at anytime. The WebPak does not allow you to use time that you do not have on your phone. No overage, therefore you could just not renew.
answered 3 years, 4 months ago
By
RemotelyConfused
 - Jacksonville, Fl
answer 3
yes and you can do that with no fees
answered 3 years, 5 months ago
By
stuartt
 - topeka, ks
answer 4
Yes you can. Family Mobile is a Pe-paid dealer. If you did use it for a couple of months and decide not to use it, just let the deactivation date go threw and you would get a summery of the lines ( you WILL NOT get a statement of calls and/or txt made on the lines. just only the activation and other charges). Then after the deactivation day happens, you will not have a phone # and you will have the final proration charges.

- I hope this helps.
answered 3 years, 5 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

If I got a webpack, would my bluetooth feature work so my iPod Touch be on wi fi?

asked 3 years, 5 months ago
By
mjh120143
on Family Mobile SIM Card & Activation Kit
1 answer
Answers
answer 1
Ok if you have a webpak, that is only for the phone to get access to the internet, pix messages, ect. Bluetooth is a TOTALY different feature of the PHONE not the webpak and/or wifi. Bluetooth is mostly used for connecting Bluetooth devices for sharing. i.e. pictures, music, ect. to another phone, pc, and so on.. The webpak will not interfear with wifi. Wifi (on a compatible phone/device) will give the phone/ipad internet if around a wifi hotspot. If your phone cant access a wifi router, it cant use wifi. Only then you have to use the webpak..
Bluetooth and wifi are totaly different technology. I have not heard of a way to transfer bluetooth in to wifi or vic-versa.
answered 3 years, 5 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

Can you use a new prepaid tmoble, Att or virgin phone and Activate with wfm?

asked 3 years, 5 months ago
By
jer27
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
you can use a tmobile prepaid without a problem..youd have to unlock your att phone before porting it to wfm. and i believe you must do the same thing with virgin
answered 3 years, 5 months ago
By
stuartt
 - topeka, ks
answer 2
you can .. in a way. the phone has to be unlocked for it to accept the Family Mobile sim card. If you dont have a unlocked phone, you can get it unlocked. You can call the MANUFACTURER of the phone to get the unlock code for the phone or (the better option) you can find the phone unlocked on ebay/amazon.

- I hope this helps.
answered 3 years, 5 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

how do I port my old numbers, and is there a number to call and speak to a sales person

We are considering switching, and will like to keep our existing numbers with T Mobile
asked 3 years, 5 months ago
By
an anonymous customer
on Family Mobile SIM Card & Activation Kit
3 answers
Answers
answer 1
They do the setup right in Walmart and it takes a couple of hours for the porting to complete
answered 3 years, 3 months ago
By
pbchef
 - West Palm Beach, FL
answer 2
you port your number during your set up process. its always easiest to do in store.
answered 3 years, 5 months ago
By
stuartt
 - topeka, ks
answer 3
If you want to keep your #s from the old carrier, yes you can. The # is on the activation card witch you would get along with the sim card (or if you purchased the activation kit with the phone, it would be on the activation card still).

- I hope this helps.
answered 3 years, 5 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

Will this work with a blackberry torch phone? I do have a sim card but don't know if it's locked or unlocked. If it is locked how do I get it unlock

asked 3 years, 5 months ago
By
kimnot
on Family Mobile SIM Card & Activation Kit
3 answers
Answers
answer 1
I have talked to a couple of Family Mobile Customer Care reps about the unlocked phones and of the Blackberrys. They all said that ANY unlocked phone might have issues with the service of Family Mobile ( EVEN if it is a T-Mobile phone!! ) Because T-Mobile's phones require different features whitch is different from Walmart Family Mobile phones (software compatible issues from T-Mobile to Family Mobile). As same with Blackberrys. Blackberrys have a totaly different software for them so they need to have the blackberry data for you to use the "BlackBerryapp" and the internet, witch will NOT work if you have the Family Mobile Webpak because of software compatible issues from Blackberry phones to connect to Family Mobile service. But YOU CAN use the Blackberrys to make/accept phone calls! :) ... but no internet/download apps :(

Any other questions call Walmart Family Mobile Customer Care at:
1-877-440-9758

- I hope this helps.
answered 3 years, 5 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
answer 2
if your phone is a tmobile phone then it does not require to be unlocked.you can just buy a sim from family mobile and pop it in. if its another company like att...you must go to their store and have them unlock it for you. they might even be abel to do it over the phone
answered 3 years, 5 months ago
By
stuartt
 - topeka, ks
answer 3
Yes for it to work it needs to be unlocked. T find out if it is unlocked or locked, if it is not an ATT sim card, you need to put your sim card in it and it would say something like "incorrect sim card" .. or something similar to it if it is locked. If it is unlocked, it should go to the home screen. Now, if you want to unlock the phone, you have a couple options to have it unlocked. Have a company (the maker of the phone) or website services (like eBay sellers) give you the unlock code for your phone at a certain fee.
-I hope this helps.
answered 3 years, 5 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
3 of 15 total pages