Search Product Q&A

Looking for Answers about T-Mobile Family Mobile SIM Card & Activation Kit?

ACCESSORIES(Q:37150 A:53600)
APPLIANCES AND STORAGE(Q:25762 A:65603)
AUDIO VIDEO(Q:17477 A:25596)
BABY APPAREL(Q:199 A:311)
BABY CARE(Q:6681 A:18695)
BABY GEAR(Q:10500 A:24649)
BABY NURSERY(Q:10993 A:23078)
BEAUTY(Q:14037 A:29394)
BED AND BATH(Q:14871 A:30457)
BIKES AND RIDE ONS(Q:19816 A:36460)
BOOKS(Q:2696 A:2361)
BOYS TOYS MUSIC AND GAMES(Q:7385 A:7016)
CAMERAS AND CAMCORDERS(Q:8001 A:11093)
COMPUTERS(Q:19268 A:29017)
FITNESS(Q:12965 A:31191)
FOOD(Q:18637 A:15661)
FURNITURE(Q:69764 A:145768)
GIRLS TOYS AND ACTIVITIES(Q:4657 A:11347)
HEALTH AND WELLNESS(Q:20521 A:32870)
HOME DECOR(Q:19718 A:29916)
HOME IMPROVEMENT(Q:38739 A:57367)
HOUSEHOLD(Q:8462 A:11576)
INTIMATE APPAREL(Q:1629 A:5279)
JEWELRY(Q:11784 A:12632)
KIDS APPAREL(Q:797 A:1966)
KITCHEN AND DINING(Q:33128 A:82488)
MENS APPAREL(Q:3445 A:7703)
MOVIES(Q:6049 A:8724)
MUSIC(Q:1200 A:1178)
NON APPAREL(Q:4207 A:4980)
OFFICE SUPPLY AND CRAFTS(Q:21320 A:26944)
OPTICAL(Q:32 A:3)
OUTDOOR LIVING(Q:32849 A:48259)
OUTDOOR PLAY(Q:11868 A:20941)
OUTDOOR SPORTS(Q:38636 A:64503)
PETS(Q:10496 A:19702)
PHOTO OUTLAB(Q:1 A:0)
PORTABLE ELECTRONICS(Q:22114 A:34924)
PRESCHOOL AND LEARNING(Q:3287 A:6581)
SEASONAL AND CELEBRATIONS(Q:6918 A:5578)
SPORTS EQUIPMENT(Q:7829 A:10775)
TIRES AND AUTOMOTIVE(Q:38163 A:36725)
TV(Q:10438 A:18465)
UNASSIGNED DEPT(Q:205 A:56)
VIDEO GAMES(Q:8015 A:12910)
WOMENS APPAREL(Q:3728 A:11145)
Most Recent Questions
Recent Question:
Do you have to have a prepaid phone or can this work on an Iphone 5 from Verizon but it is not a prepaid one.
Recent Question:
How does this plan work. I have a samsung s5 from tmobile but want a cheaper plan
Recent Question:
how can i view my family plan accout?
Recent Question:
I CANNOT find NOT ONE SINGLE place to buy ANYTHING with this extras pack card, I DON'T. want it for calls or text or directory. assistance.
Recent Question:
Can Moto G (pre-paid) be used as a hotspot for a tablet?
Questions with Most Recent Answers
Question:
Do you have to have a prepaid phone or can this work on an Iphone 5 from Verizon but it is not a prepaid one.
Question:
How long is the card good for?? 30 days or unlimited?
Question:
How many GBs do you get for the $60.00 card
Question:
when you purchace a refill card can you get the number off the card asap?
Question:
I CURRENTLY HAVE A 60 BROADBAND CARD THAT HAS 2 GB AND EXPIRES IN 30 DAYS. IF I BUY THE 90 CARD WITH 10 GB DOES IT EXPIRE IN 30 DAYS ALSO?
Family Mobile SIM Card & Activation Kit

Customer Questions & Answers for
Family Mobile SIM Card & Activation Kit

The Walmart Family Mobile SIM Card Activation Kit includes everything you need to activate wireless service with Walmart Family Mobile. Use this kit to begin receiving Unlimited Talk, Text & Web service, with unlimited calling across the U.S. -- all with no annual contract and no credit check. The Activation Kit can be used with Walmart Family Mobile phones, or any unlocked GSM phone that takes a standard SIM.
Customer Questions & Answers:
148 Questions
 | 
175 Answers
Overall Rating:
3.791 out of 5
3.8
out of
5
Product Details

Questions & Answers for T-Mobile Family Mobile SIM Card & Activation Kit

Question

When you purchase this package how many minutes do you recieve, or does it give you the unlimited minutes right away?

asked 4 years, 6 months ago
By
an anonymous customer
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
unlimited right away
answered 4 years, 5 months ago
By
stuartt
 - topeka, ks
answer 2
When you activate the activation card(s), the first line is the primary. You would get the unlimited talk and text right as soon you get the phone # to your new sim card. Or if you purchase a phone with the activation kit, you can use it right a way.. I hope this halps.
answered 4 years, 6 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

is it a pre paid phone

do you purchase minute cards or do you get a bill in the mail
asked 4 years, 5 months ago
By
suzie4268
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
It is called a "postpaid" account rather than prepaid. You can either buy a card in Walmart every month or just set it up through your bank so you never have to worry about losing your number. Minutes & text are unlimited.
answered 4 years, 3 months ago
By
Javadwc
 - Camby, IN
answer 2
Family Mobile does not use minute cards. Family Mobile is a post-paid service that does noty mail out the bill. There are several different payment options available:
"*1. Automatic payments(AutoPay)- You can set up AutoPay through your online account access at myfamilymobile.com With AutoPay, your monthly payments are automatically processed each month. You have the option to pay using a checking account, an ATM/Debit card or a credit card.
2. One-time payment – You can make an individual, one-time payment at myfamilymobile.com or through the automated phone system using a checking account, ATM/debit card, or credit card.
3. Pay at a Walmart location – You can make a payment at any Walmart location in the US. Use the Store Locator, to find a location near you. Please note: There is a processing fee of $0.88 for this payment option.
4. Pay over the phone – You can make a one-time payment or set up AutoPay through our automated phone system, or by speaking to a Customer Service representative by calling 1-877-440-9758 or dialing 611 from your Family Mobile phone. Please note: All payments made with a Customer Service representative require a $5.00 processing fee."
For the bill in mail, "*No. All Family Mobile accounts automatically receive text message billing notifications. With this service, when your bill is prepared each month, you receive the total amount and date due via text message to your phone. If you require more detail, you can view your full bill online when you sign in to myfamilymobile.com. You can also choose to receive a bill reminder via email; you can select this option in your Profile on the myfamilymobile.com website"
The only one that is kinda like pre-paid is the webpak. You would use it when you need it and it does not expire!

- I hope this helps

* - information came from: https://www.myfamilymobile.com/Support/DeviceSupport/DeviceSupport.aspx?supporttype=BillingFAQ
answered 4 years, 5 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

Are t-mobile users mobile-to-mobile with this plan?

I know this plan has unlimited minutes, however my boyfriend and mother are with T-Mobile and i want to know will they use there minutes when talking to me with the FAMILY MOBILE plan or is it mobile-to-mobile since its powered by T-Mobile?
asked 4 years, 7 months ago
By
an anonymous customer
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
no. even though they are on the same towers they are still two different companies all together
answered 4 years, 5 months ago
By
stuartt
 - topeka, ks
answer 2
Yes they will use there minutes. Even though they are both on the T-Mobile network, they are seperate from each other.
answered 4 years, 7 months ago
By
CellPhoneUser2
 - Raymondville TX
Question

do they do a credit check

asked 4 years, 3 months ago
By
aggiebell
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
No they dont do a credit check.. and they dont use minutes.. it is UNLIMITED talk and txt for $45 a month + $25 add line (up to 4)

- I hope this helps.
answered 4 years, 3 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
answer 2
I don't believe so, because you just buy the minutes and you use the minutes, then you buy more minutes. no need of a credit check.
answered 4 years, 3 months ago
By
sharel
 - united states
Question

I have an unlocked blackberry curve 8330 and I need to activate it

asked 4 years, 1 month ago
By
Arniethegolfer
 - Illinois
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
You can activate it for you to use with Family Mobile service. The talk and txt will work fine. But the webpak will NOT work at all. Since the webpak does not have the feature for it to work on blackberrys (which is also called "blackberry data plan" - for 2 yr contract sim card holders)

- I hope this helps.
answered 4 years, 1 month ago
By
FamilyMobileExpert
 - 1447 Superior, WI
answer 2
On Family Mobile? Internet, MMS wont work, since their are no Service books for WFM
answered 4 years, 1 month ago
By
Davidxd91
Question

What is the frequency of the walmart family mobile sim card?? Is it GSM850, GSM900, GSM1800, GSM1900???

I'm looking in to getting a new phone and need to know this information.
asked 2 years, 9 months ago
By
KristaZee0810
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
gsm1900
answered 2 years, 9 months ago
By
Tepelensi
answer 2
GSM 1900

3G Network HSDPA 1700 / 2100
answered 2 years, 9 months ago
By
Tepelensi
Question

Does this work with iphone 4 (mini-sim card)?

asked 4 years, 8 months ago
By
rwbinnyc
 - New York, NY
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
http://www.microsimcutter.com/

This cuts the sim card to fit an UNLOCKED I Phone 4. It uses a micro Sim.
answered 4 years, 7 months ago
By
lehmann
 - 77833
answer 2
No it does not. Family Mobile only takes the bigger sim card not the mini sim card... BUT you can use an iphone 3g/3gs for Family Mobile.. Bummer, I know..
answered 4 years, 7 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

Will I be able to get a local number?

We are seriously looking at getting two lines under the unlimited talk and text. We live in Lawrenceburg, KY. Would we be able to get a Lawrenceburg phone number?
asked 4 years, 6 months ago
By
an anonymous customer
 - Kentucky
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
your number will be dictaded from the address you set up your account with
answered 4 years, 5 months ago
By
stuartt
 - topeka, ks
answer 2
Yes you will. When you call to activate the two phones, you will need to give them a 5 digit zipcode (also knows as PPU = Primary Place of Usage). That will give you your area code for the phone.

- I hope this helps.
answered 4 years, 6 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

does the t mobile 4g system work off the web pack

i have an unlocked 4g phone and i was wondering if fulll use of the towers is allowed by t mobile so is it edge 2g 3g 4g
asked 4 years, 2 months ago
By
mjlk
 - nh
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
I have a factory unlocked HTC MyTouch 4g and I used to have a HTC Inspire 4g. I was really confused on the whole 2g, 3g, 4g debates and so I did my own research on the web as well as asking various people. Now, this is to the best of my knowledge, but I could be wrong. Family Mobile uses the T-Mobile towers but only has acces to the 3g networks. You receive 250 MB of 3g speeds each month included in the cost for 1 month, and after that it drops down to 2g speeds. Honestly, with most phones having wifi anymore, the network speed won't affect you that much unless you're on the road and are trying to find a hotel's number or something like that--even then it will still work, just a little slower. 2g speeds is plenty fast enough to stream music like from pandora, 3g is fast enough for movies, like from netflix, 4g is just the next step from there

Side note relating to the same issues:

I'm not sure where I heard this, or if there's any truth to it at all. I haven't even googled it to check it out, so take it with a grain of salt or google it to determine its validity. Here it is: I've heard that most providers with 4g don't actually have 4g because it's "not ready" for any network yet, Anytime you see/hear about a "4g phone" that just means its 4g "Capable" it does not automatically mean you have 4g speeds. It's like saying that your vehicle is a 200mph vehicle, that doesn't mean you always drive that fast, it depends on where you're at. Well, the "where your at" (or location) from that analogy represents the network operator (T-mobile, Family Mobile, At&T, Sprint and so on), depending on which one you choose will determine what speeds you can utilize.
answered 2 years, 9 months ago
By
brittinmo
answer 2
I know that if you travel to the major cites you will get faster web.. It might be 4g.
answered 4 years, 2 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

Can I keep my same number

asked 4 years, 4 months ago
By
614janice
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
Yes
answered 4 years, 3 months ago
By
pbchef
 - West Palm Beach, FL
answer 2
Yes - but, call customer service to do it - don't try to do it online. Cust Service is great - very helpful and knowledgable.
answered 4 years, 3 months ago
By
BusyMom1924
 - Santa Rosa, CA
4 of 15 total pages