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Questions with Most Recent Answers
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Family Mobile SIM Card & Activation Kit

Customer Questions & Answers for
Family Mobile SIM Card & Activation Kit

The Walmart Family Mobile SIM Card Activation Kit includes everything you need to activate wireless service with Walmart Family Mobile. Use this kit to begin receiving Unlimited Talk, Text & Web service, with unlimited calling across the U.S. -- all with no annual contract and no credit check. The Activation Kit can be used with Walmart Family Mobile phones, or any unlocked GSM phone that takes a standard SIM.
Customer Questions & Answers:
148 Questions
 | 
175 Answers
Overall Rating:
3.791 out of 5
3.8
out of
5
Product Details

Questions & Answers for T-Mobile Family Mobile SIM Card & Activation Kit

Question

I already have 2 tmobile phones. If i buy the $25 activation kits, do i have to buy the $45 cards too?

asked 3 years, 2 months ago
By
peechez3179
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
You pay for the activation kits that come with the card. You then have 30 days to pay for the minutes your given after you pay for activation. Yes, I would recommend getting the cards too. Because the kits come with the activation of the phone, but unless that $30 is paid for, per line, the phones will be shut off.
answered 3 years, 2 months ago
By
Israelibound
answer 2
No. Walmart Family Mobile don't use prepaid cards. It is postpaid service. You would check your bill @ myfamilymobile.com to make payments (or 611) and to check your statements.

- I hope this helps.
answered 3 years, 2 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

Does the $25 activation pak take care of the first months service? That is unlimited talk and text, Thanks.

asked 3 years, 2 months ago
By
an anonymous customer
 - Austin,Tx
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
No. It's more like an activation fee from other providers.
answered 3 years ago
By
SciOpinion
answer 2
No. That is the activation fee for add-lines. The primary's activation fee is $45. The first month of service is depending on how many lines your adding. Then at the end of the month, you get billed. They dont send you the bill, they would email, txt saying you can pay. The examples of payment are : 1. Automatic payments(AutoPay)- You have the option to pay using a checking account, an ATM/Debit card or a credit card.

2. One-time payment – You can make an individual, one-time payment at myfamilymobile.com or through the automated phone system using a checking account, ATM/debit card, or credit card.

3. Pay at a Walmart location – You can make a payment at any Walmart location in the US. Use the Store Locator, to find a location near you. Please note: There is a processing fee of $0.88 for this payment option.

4. Pay over the phone – You can make a one-time payment or set up AutoPay through our automated phone system, or by speaking to a Customer Service representative by calling 1-877-440-9758 or dialing 611 from your Family Mobile phone. Please note: All payments made with a Customer Service representative require a $5.00 processing fee.

- I hope this helps.

(Info from https://www.myfamilymobile.com/Support/DeviceSupport/DeviceSupport.aspx?supporttype=BillingFAQ )
answered 3 years, 1 month ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

Can I make international calls?

asked 3 years, 4 months ago
By
lubeth
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
yes, they deduct the charges from your webpack.
answered 3 years, 4 months ago
By
pbchef
 - West Palm Beach, FL
answer 2
Never tried to, but the phone plan says you can.
answered 3 years, 4 months ago
By
Javadwc
 - Camby, IN
Question

do they do a credit check

asked 3 years, 4 months ago
By
aggiebell
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
No they dont do a credit check.. and they dont use minutes.. it is UNLIMITED talk and txt for $45 a month + $25 add line (up to 4)

- I hope this helps.
answered 3 years, 3 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
answer 2
I don't believe so, because you just buy the minutes and you use the minutes, then you buy more minutes. no need of a credit check.
answered 3 years, 3 months ago
By
sharel
 - united states
Question

if i already have two phones that can be used what do i need to buy to active my account?

asked 3 years ago
By
dexlab
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
You need to buy 2 activation kits, which are just envelopes with sim cards and instructions on how to activate those sim cards. Right now they are $25 per kit. It's the same as an activation cost through another carrier.
answered 3 years ago
By
SciOpinion
answer 2
If you have a STRAIGHT TALK phone all you need is the card!
answered 3 years ago
By
an anonymous customer
Question

Does this work with iphone 4 (mini-sim card)?

asked 3 years, 8 months ago
By
rwbinnyc
 - New York, NY
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
http://www.microsimcutter.com/

This cuts the sim card to fit an UNLOCKED I Phone 4. It uses a micro Sim.
answered 3 years, 7 months ago
By
lehmann
 - 77833
answer 2
No it does not. Family Mobile only takes the bigger sim card not the mini sim card... BUT you can use an iphone 3g/3gs for Family Mobile.. Bummer, I know..
answered 3 years, 8 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

is it a pre paid phone

do you purchase minute cards or do you get a bill in the mail
asked 3 years, 5 months ago
By
suzie4268
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
It is called a "postpaid" account rather than prepaid. You can either buy a card in Walmart every month or just set it up through your bank so you never have to worry about losing your number. Minutes & text are unlimited.
answered 3 years, 4 months ago
By
Javadwc
 - Camby, IN
answer 2
Family Mobile does not use minute cards. Family Mobile is a post-paid service that does noty mail out the bill. There are several different payment options available:
"*1. Automatic payments(AutoPay)- You can set up AutoPay through your online account access at myfamilymobile.com With AutoPay, your monthly payments are automatically processed each month. You have the option to pay using a checking account, an ATM/Debit card or a credit card.
2. One-time payment – You can make an individual, one-time payment at myfamilymobile.com or through the automated phone system using a checking account, ATM/debit card, or credit card.
3. Pay at a Walmart location – You can make a payment at any Walmart location in the US. Use the Store Locator, to find a location near you. Please note: There is a processing fee of $0.88 for this payment option.
4. Pay over the phone – You can make a one-time payment or set up AutoPay through our automated phone system, or by speaking to a Customer Service representative by calling 1-877-440-9758 or dialing 611 from your Family Mobile phone. Please note: All payments made with a Customer Service representative require a $5.00 processing fee."
For the bill in mail, "*No. All Family Mobile accounts automatically receive text message billing notifications. With this service, when your bill is prepared each month, you receive the total amount and date due via text message to your phone. If you require more detail, you can view your full bill online when you sign in to myfamilymobile.com. You can also choose to receive a bill reminder via email; you can select this option in your Profile on the myfamilymobile.com website"
The only one that is kinda like pre-paid is the webpak. You would use it when you need it and it does not expire!

- I hope this helps

* - information came from: https://www.myfamilymobile.com/Support/DeviceSupport/DeviceSupport.aspx?supporttype=BillingFAQ
answered 3 years, 5 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

What is the frequency of the walmart family mobile sim card?? Is it GSM850, GSM900, GSM1800, GSM1900???

I'm looking in to getting a new phone and need to know this information.
asked 1 year, 10 months ago
By
KristaZee0810
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
gsm1900
answered 1 year, 9 months ago
By
Tepelensi
answer 2
GSM 1900

3G Network HSDPA 1700 / 2100
answered 1 year, 9 months ago
By
Tepelensi
Question

I have an unlocked blackberry curve 8330 and I need to activate it

asked 3 years, 2 months ago
By
Arniethegolfer
 - Illinois
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
You can activate it for you to use with Family Mobile service. The talk and txt will work fine. But the webpak will NOT work at all. Since the webpak does not have the feature for it to work on blackberrys (which is also called "blackberry data plan" - for 2 yr contract sim card holders)

- I hope this helps.
answered 3 years, 1 month ago
By
FamilyMobileExpert
 - 1447 Superior, WI
answer 2
On Family Mobile? Internet, MMS wont work, since their are no Service books for WFM
answered 3 years, 1 month ago
By
Davidxd91
Question

Can I use my Black Berry Curve 8900 with all it features?

asked 3 years, 7 months ago
By
Sdiep
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
if its a tmobile phone then yes
answered 3 years, 6 months ago
By
stuartt
 - topeka, ks
answer 2
You can use calling & text but not web. Just contacted T-Mobil and attempted to activate Blackberry 8320 and was told could not use web feature.
answered 3 years, 6 months ago
By
kaysee7219
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