Search Product Q&A

Looking for Answers about T-Mobile Family Mobile SIM Card & Activation Kit?

ACCESSORIES(Q:52940 A:79999)
APPLIANCES AND STORAGE(Q:29167 A:78699)
AUDIO VIDEO(Q:17239 A:26046)
BABY CARE(Q:6398 A:18458)
BABY GEAR(Q:9535 A:23427)
BABY NURSERY(Q:10337 A:21619)
BEAUTY(Q:14373 A:29908)
BED AND BATH(Q:13237 A:26173)
BIKES AND RIDE ONS(Q:19389 A:37202)
BOOKS(Q:2602 A:2317)
BOYS TOYS MUSIC AND GAMES(Q:7122 A:6587)
CAMERAS AND CAMCORDERS(Q:7345 A:10211)
COMPUTERS(Q:12303 A:17745)
FITNESS(Q:12365 A:30954)
FOOD(Q:18434 A:14591)
FURNITURE(Q:67377 A:145750)
GIRLS TOYS AND ACTIVITIES(Q:4821 A:11515)
HEALTH AND WELLNESS(Q:21535 A:33072)
HOME DECOR(Q:21117 A:34372)
HOME IMPROVEMENT(Q:38472 A:56607)
HOUSEHOLD(Q:9412 A:12720)
JEWELRY(Q:12743 A:12440)
KIDS APPAREL(Q:916 A:2525)
KITCHEN AND DINING(Q:31418 A:79791)
MENS APPAREL(Q:3359 A:8094)
MOVIES(Q:5908 A:8909)
MUSIC(Q:1115 A:1144)
NON APPAREL(Q:4665 A:5553)
OFFICE SUPPLY AND CRAFTS(Q:20827 A:25704)
OUTDOOR LIVING(Q:30987 A:45482)
OUTDOOR PLAY(Q:11670 A:23197)
OUTDOOR SPORTS(Q:36377 A:61533)
PETS(Q:10533 A:19618)
PHOTO OUTLAB(Q:1 A:0)
PORTABLE ELECTRONICS(Q:12358 A:20437)
PRESCHOOL AND LEARNING(Q:3074 A:6343)
SEASONAL AND CELEBRATIONS(Q:6028 A:5043)
SPORTS EQUIPMENT(Q:7366 A:10075)
TIRES AND AUTOMOTIVE(Q:34288 A:33477)
TV(Q:10753 A:19065)
UNASSIGNED DEPT(Q:240 A:98)
VIDEO GAMES(Q:8751 A:14687)
WIRELESS(Q:34604 A:45368)
WOMENS APPAREL(Q:4176 A:14165)
Most Recent Questions
Recent Question:
how can i view my family plan accout?
Recent Question:
I CANNOT find NOT ONE SINGLE place to buy ANYTHING with this extras pack card, I DON'T. want it for calls or text or directory. assistance.
Recent Question:
Can Moto G (pre-paid) be used as a hotspot for a tablet?
Recent Question:
Can a Family Mobile account be paid with a Walmart Gift Card?
Recent Question:
how many minutes of phone use with this card
Questions with Most Recent Answers
Question:
How long is the card good for?? 30 days or unlimited?
Question:
How many GBs do you get for the $60.00 card
Question:
when you purchace a refill card can you get the number off the card asap?
Question:
I CURRENTLY HAVE A 60 BROADBAND CARD THAT HAS 2 GB AND EXPIRES IN 30 DAYS. IF I BUY THE 90 CARD WITH 10 GB DOES IT EXPIRE IN 30 DAYS ALSO?
Question:
With broadband card, can I use it fot internet on my lap-top?
Family Mobile SIM Card & Activation Kit

Customer Questions & Answers for
Family Mobile SIM Card & Activation Kit

The Walmart Family Mobile SIM Card Activation Kit includes everything you need to activate wireless service with Walmart Family Mobile. Use this kit to begin receiving Unlimited Talk, Text & Web service, with unlimited calling across the U.S. -- all with no annual contract and no credit check. The Activation Kit can be used with Walmart Family Mobile phones, or any unlocked GSM phone that takes a standard SIM.
Customer Questions & Answers:
148 Questions
 | 
175 Answers
Overall Rating:
3.791 out of 5
3.8
out of
5
Product Details

Questions & Answers for T-Mobile Family Mobile SIM Card & Activation Kit

Question

is it a pre paid phone

do you purchase minute cards or do you get a bill in the mail
asked 4 years ago
By
suzie4268
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
It is called a "postpaid" account rather than prepaid. You can either buy a card in Walmart every month or just set it up through your bank so you never have to worry about losing your number. Minutes & text are unlimited.
answered 3 years, 11 months ago
By
Javadwc
 - Camby, IN
answer 2
Family Mobile does not use minute cards. Family Mobile is a post-paid service that does noty mail out the bill. There are several different payment options available:
"*1. Automatic payments(AutoPay)- You can set up AutoPay through your online account access at myfamilymobile.com With AutoPay, your monthly payments are automatically processed each month. You have the option to pay using a checking account, an ATM/Debit card or a credit card.
2. One-time payment – You can make an individual, one-time payment at myfamilymobile.com or through the automated phone system using a checking account, ATM/debit card, or credit card.
3. Pay at a Walmart location – You can make a payment at any Walmart location in the US. Use the Store Locator, to find a location near you. Please note: There is a processing fee of $0.88 for this payment option.
4. Pay over the phone – You can make a one-time payment or set up AutoPay through our automated phone system, or by speaking to a Customer Service representative by calling 1-877-440-9758 or dialing 611 from your Family Mobile phone. Please note: All payments made with a Customer Service representative require a $5.00 processing fee."
For the bill in mail, "*No. All Family Mobile accounts automatically receive text message billing notifications. With this service, when your bill is prepared each month, you receive the total amount and date due via text message to your phone. If you require more detail, you can view your full bill online when you sign in to myfamilymobile.com. You can also choose to receive a bill reminder via email; you can select this option in your Profile on the myfamilymobile.com website"
The only one that is kinda like pre-paid is the webpak. You would use it when you need it and it does not expire!

- I hope this helps

* - information came from: https://www.myfamilymobile.com/Support/DeviceSupport/DeviceSupport.aspx?supporttype=BillingFAQ
answered 4 years ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

I already have a motorola cliq?!

I already own the motorola cliq xt and have t-mobile service at the moment. Do I still need to unlock this phone in order to use this service?
asked 3 years, 10 months ago
By
JcoleTM
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
Yes. Be sure the phone is unlocked. I purchased mine "unlocked" from Ebay and it works great on the Walmart Family Mobile. You can purchase the code from an honest business from Ebay and look up the instructions on how to unlock the phone on YouTube. Hope that helps!
answered 3 years, 9 months ago
By
Letseehere
 - Concord, CA
answer 2
No. Since it is a T-mobile phone it does not need to be unlocked. But however, if it is unlocked, the only benefit is that you could use AT&T service when you don't have coverage with Family Mobile... Neat aye?

- I hope this helps.
answered 3 years, 10 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

I have an unlocked blackberry curve 8330 and I need to activate it

asked 3 years, 9 months ago
By
Arniethegolfer
 - Illinois
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
You can activate it for you to use with Family Mobile service. The talk and txt will work fine. But the webpak will NOT work at all. Since the webpak does not have the feature for it to work on blackberrys (which is also called "blackberry data plan" - for 2 yr contract sim card holders)

- I hope this helps.
answered 3 years, 8 months ago
By
FamilyMobileExpert
 - 1447 Superior, WI
answer 2
On Family Mobile? Internet, MMS wont work, since their are no Service books for WFM
answered 3 years, 9 months ago
By
Davidxd91
Question

Does the $25 activation pak take care of the first months service? That is unlimited talk and text, Thanks.

asked 3 years, 9 months ago
By
an anonymous customer
 - Austin,Tx
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
No. It's more like an activation fee from other providers.
answered 3 years, 7 months ago
By
SciOpinion
answer 2
No. That is the activation fee for add-lines. The primary's activation fee is $45. The first month of service is depending on how many lines your adding. Then at the end of the month, you get billed. They dont send you the bill, they would email, txt saying you can pay. The examples of payment are : 1. Automatic payments(AutoPay)- You have the option to pay using a checking account, an ATM/Debit card or a credit card.

2. One-time payment – You can make an individual, one-time payment at myfamilymobile.com or through the automated phone system using a checking account, ATM/debit card, or credit card.

3. Pay at a Walmart location – You can make a payment at any Walmart location in the US. Use the Store Locator, to find a location near you. Please note: There is a processing fee of $0.88 for this payment option.

4. Pay over the phone – You can make a one-time payment or set up AutoPay through our automated phone system, or by speaking to a Customer Service representative by calling 1-877-440-9758 or dialing 611 from your Family Mobile phone. Please note: All payments made with a Customer Service representative require a $5.00 processing fee.

- I hope this helps.

(Info from https://www.myfamilymobile.com/Support/DeviceSupport/DeviceSupport.aspx?supporttype=BillingFAQ )
answered 3 years, 8 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

How long does it take to import an existing phone number to the new SIM card?

Have had service with Net10 for the last 2 years, and would like to keep my phone number.
asked 4 years ago
By
Glowdoc
 - San Antonio, Texas
on Family Mobile SIM Card & Activation Kit
1 answer
Answers
answer 1
A couple of hours but they say it can take up to 24 hours
answered 3 years, 11 months ago
By
pbchef
 - West Palm Beach, FL
Question

do I have to use this sim to ativate a family plan? Can I use it to atvate a pay as you go plan?

asked 3 years, 10 months ago
By
shrnshere
 - south texas
on Family Mobile SIM Card & Activation Kit
1 answer
Answers
answer 1
Family Mobile is NOT pay as you go (that's Straight Talk). Family Mobile is postpaid. $45 for the first line then $25 for lines 2-5.
answered 3 years, 9 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

what is this and how does it work?

I had to end our plan with Verizon. We couldn't afford it anymore. I have 3 phones. I looked everywhere to try and figure out what this card/activation kit does, what it is and how it works. If someone could tell me or direct me to a link that will explain it all, that would be great. The closest walmart to me is 45 minutes away (at least). I'd love to use my phones I have. I only want texting and calling for 3 people! THANKS MUCH.
asked 3 years, 8 months ago
By
PokeeCactus
on Family Mobile SIM Card & Activation Kit
1 answer
Answers
answer 1
This is unlimited minutes and texting. It's 45 for the first line, and 25 each after that. You don't need to go into a walmart store to get or activate the sim card or phone. You need however a GSM phone that is unlocked so it can work with another carrier's sim card. Many companies if you are out of contract will provide you an unlock code and tell you how to use it if you call them and tell them you are switching and taking your phone with you. When you get the sim card in the mail, just follow the instructions, it's really easy to activate.
answered 3 years, 7 months ago
By
SciOpinion
Question

I went to purchase 3 activation kits in store and I was told I could only buy 2 at a time. Is this true?

I need three lines of service and wanted to buy all the activation kits together, but I was told I could not. This seems ridiculous to me. Has anyone bought more than two of the activation cards at one time? He said I would have to come back tomorrow and buy the third one separate.
asked 3 years, 10 months ago
By
an anonymous customer
on Family Mobile SIM Card & Activation Kit
1 answer
Answers
answer 1
That is SOMEWHAT true.. If the register did lock up after ringing up the second one, you can purchase the third phone/activation kit one after you pay for the first transaction. Then you can pay for the second transaction.. I guess the guy that helped you didn't quite know..

- I hope this helps.
answered 3 years, 9 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

I have a new tmobile prepaid phone that is unactivated. I would like to activate on family mobile. Can I do that or would i still have to buy the 25.0

activation kit, which in my opinion is a little high.
asked 3 years, 10 months ago
By
soundstream
on Family Mobile SIM Card & Activation Kit
1 answer
Answers
answer 1
You would first have to get the t-mobile prepaid phone unlocked - some models can be unlocked, others can't, try searching on the web and ebay - and you would also have to buy the activation kit. Possibly easier for you to sell the phone you have on craigslist or ebay and buy a phone from Family.
answered 3 years, 5 months ago
By
Nahhee
 - Northern Virginia
Question

will this work with a nokia 3711 phone from t mobile?

asked 3 years, 6 months ago
By
an anonymous customer
on Family Mobile SIM Card & Activation Kit
1 answer
Answers
answer 1
It will work with any UNLOCKED t-mobile phone. If you are still a t-mob subscriber call them up, tell them that you need the unlock code for the phone as you will be travelling abroad and want to use a prepaid SIM from there, and they will send you the unlock code by email in a day or so. Follow the instructions in that email to unlock the phone. Note that this is for postpaid not prepaid - dunno if they give out unlock codes for prepaid phones or not.
answered 3 years, 5 months ago
By
Nahhee
 - Northern Virginia
5 of 15 total pages