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Looking for Answers about T-Mobile Family Mobile SIM Card & Activation Kit?

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Most Recent Questions
Recent Question:
Do you have to have a prepaid phone or can this work on an Iphone 5 from Verizon but it is not a prepaid one.
Recent Question:
How does this plan work. I have a samsung s5 from tmobile but want a cheaper plan
Recent Question:
how can i view my family plan accout?
Recent Question:
I CANNOT find NOT ONE SINGLE place to buy ANYTHING with this extras pack card, I DON'T. want it for calls or text or directory. assistance.
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Questions with Most Recent Answers
Question:
Do you have to have a prepaid phone or can this work on an Iphone 5 from Verizon but it is not a prepaid one.
Question:
How long is the card good for?? 30 days or unlimited?
Question:
How many GBs do you get for the $60.00 card
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when you purchace a refill card can you get the number off the card asap?
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I CURRENTLY HAVE A 60 BROADBAND CARD THAT HAS 2 GB AND EXPIRES IN 30 DAYS. IF I BUY THE 90 CARD WITH 10 GB DOES IT EXPIRE IN 30 DAYS ALSO?
Family Mobile SIM Card & Activation Kit

Customer Questions & Answers for
Family Mobile SIM Card & Activation Kit

The Walmart Family Mobile SIM Card Activation Kit includes everything you need to activate wireless service with Walmart Family Mobile. Use this kit to begin receiving Unlimited Talk, Text & Web service, with unlimited calling across the U.S. -- all with no annual contract and no credit check. The Activation Kit can be used with Walmart Family Mobile phones, or any unlocked GSM phone that takes a standard SIM.
Customer Questions & Answers:
148 Questions
 | 
175 Answers
Overall Rating:
3.791 out of 5
3.8
out of
5
Product Details

Questions & Answers for T-Mobile Family Mobile SIM Card & Activation Kit

Question

can i keep my same tmobile number

asked 4 years, 6 months ago
By
an anonymous customer
on Family Mobile SIM Card & Activation Kit
4 answers
Answers
answer 1
Yes, as long as you still have active service when transferring.
answered 4 years, 3 months ago
By
RemotelyConfused
 - Jacksonville, Fl
answer 2
yes ,it has to be ported over. The number still has to be active.
answered 4 years, 5 months ago
By
CellPhoneUser2
 - Raymondville TX
answer 3
there is a miss-comunication here... Tracfone IS NOT accociated with Family Mobile! You can find out if you can keep your number by going to: myfamilymobile.com

They can tell you if you can keep it NOT Tracfone.
answered 4 years, 6 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
answer 4
Most phone numbers are transferable through the TracFone website. Your phone number must be part of a plan currently in service and allow up to seven business days for the transfer to be complete.
answered 4 years, 6 months ago
By
Kit5526
 - south metro, MN
Question

Can you terminate service at anytime? For instance, you have it for a couple a months and then decide you do not want the service anymore.

asked 4 years, 4 months ago
By
an anonymous customer
on Family Mobile SIM Card & Activation Kit
4 answers
Answers
answer 1
There is no contract! you can cancel whenever you like
answered 4 years, 2 months ago
By
pbchef
 - West Palm Beach, FL
answer 2
From what I can see at this point, you buy the WebPak as needed. There is no contract, therefore you would be able to terminate at anytime. The WebPak does not allow you to use time that you do not have on your phone. No overage, therefore you could just not renew.
answered 4 years, 3 months ago
By
RemotelyConfused
 - Jacksonville, Fl
answer 3
yes and you can do that with no fees
answered 4 years, 4 months ago
By
stuartt
 - topeka, ks
answer 4
Yes you can. Family Mobile is a Pe-paid dealer. If you did use it for a couple of months and decide not to use it, just let the deactivation date go threw and you would get a summery of the lines ( you WILL NOT get a statement of calls and/or txt made on the lines. just only the activation and other charges). Then after the deactivation day happens, you will not have a phone # and you will have the final proration charges.

- I hope this helps.
answered 4 years, 4 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

can I use my samsung verizion phone

asked 4 years, 4 months ago
By
kc28
on Family Mobile SIM Card & Activation Kit
3 answers
Answers
answer 1
no
answered 4 years, 2 months ago
By
pbchef
 - West Palm Beach, FL
answer 2
No. Verizon phones cannot be used. Only phones that allow sim cards. Most AT&T and Tmobile phones will work. Although all features (i.e. picture texting, etc) may not be compatible.
answered 4 years, 4 months ago
By
kpearson
answer 3
No you cant. Verizon is a CDMA phone. Family Mobile uses GSM phones. In other words, GSM uses a sim card, CDMA do not use a sim card.

- I hope this helps.
answered 4 years, 4 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

I have an old T-Mobile phone that was given to me, what does Inactive SIM mean?

asked 4 years, 6 months ago
By
an anonymous customer
on Family Mobile SIM Card & Activation Kit
3 answers
Answers
answer 1
Pretty much means you have no service. When you buy the activation kit, it comes with a SIM card. The SIM card is what powers the phone along with storing data.
answered 4 years, 3 months ago
By
RemotelyConfused
 - Jacksonville, Fl
answer 2
inactive means that it has not been used in a while or the bill has not been paid. You will need an activation kit to use this phone, provided the phone works.
answered 4 years, 5 months ago
By
lehmann
 - 77833
answer 3
An "Inactive Sim" would possibaly mean eather of these two:
1. T-Mobile droped service to the sim.
meaning you could reactivate the sim with new service with them.
- or -
2. T-Mobile droped service to the sim and make it not able to reactivate.

I know its eather one of these two.. You could call them to find out if you could use the sim with T-Mobile.
-I hope this helps.

*NOTE* You cant use a att/tmobile sim with Family Mobile. It has to be a Family Mobile sim for you to get a phone # with them.
answered 4 years, 6 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

Sim Card

If you buy three unlocked phones and buy the family plan, how many sim cards come with the plan? If just one, you would have to buy three activation kits right? For three sim cards.
asked 4 years, 6 months ago
By
teresaoffc
on Family Mobile SIM Card & Activation Kit
3 answers
Answers
answer 1
Yes, each phone requires a $25 activation kit. You get 100mb of time with the SIM card in the kit which is equal to $5.00 worth of time.
answered 4 years, 3 months ago
By
RemotelyConfused
 - Jacksonville, Fl
answer 2
One activation kit for each phone. In your case you will need three kits.
answered 4 years, 5 months ago
By
lehmann
 - 77833
answer 3
Yeah, there is one SIM card per activation kit.
answered 4 years, 6 months ago
By
OregonCustomer
 - Oregon
Question

blackberry yes or no?

Hi all I have browsed a million pages some say blackberries don't work, some say they work for browsing only, no BBM some say unlocked, locked etc.
I really need help, I already have voice and text but no web, how can I change the settings so my web will work?
Also my phone was with t-mobile I have no clue if it is unlocked or not I guess that if voice and text work it means it is locked?
I really want to stay with Walmart BUT I need that feature so I can transfer the rest of the family lines
Thanks
asked 4 years, 5 months ago
By
mauu
 - los angeles, CA
on Family Mobile SIM Card & Activation Kit
3 answers
Answers
answer 1
To clearify on the first question you asked, Blackberrys wont accept Walmart Family Mobile Webpak. Because Blackberry made a restriction to the webpak to browse on its web or in the BBapp store.

For more infomation upon this issue call Walmart Family Mobile Customer Care at:
1-877-440-9758

- I hope this helps.
answered 4 years, 4 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
answer 2
your phone will be fine with wfm..its arleady tmobile so you can just buy a sim card for it and set up the plan as if you already had a wfm phone
answered 4 years, 4 months ago
By
stuartt
 - topeka, ks
answer 3
If a phone is LOCKED it means that you need to have that sim card for you to call, txt, etc. If it is UNLOCKED you can call, txt, etc. Now with Family Mobile sim card on an Tmobile phone... mine had to be unlocked to use it.. It might be different to what other people say... Probably different on most phones with tmobile.. Now as far for the web goes, if you want web usage you need to get a Webpak (eather $10, $25 or $40 Webpak). If you dont have an Webpak, you cant use internet (unless the phone does wifi). Once you put eather one of the Webpaks on the account, ALL of the lines would be able to use the internet. And of course, the primary line can manage the other lines Webpak feature to turn on or off. When the Webpak gets low you would buy another Webpak card.

- I hope this helps.
answered 4 years, 4 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

Can I make international calls?

asked 4 years, 3 months ago
By
lubeth
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
yes, they deduct the charges from your webpack.
answered 4 years, 2 months ago
By
pbchef
 - West Palm Beach, FL
answer 2
Never tried to, but the phone plan says you can.
answered 4 years, 2 months ago
By
Javadwc
 - Camby, IN
Question

Can you use a new prepaid tmoble, Att or virgin phone and Activate with wfm?

asked 4 years, 4 months ago
By
jer27
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
you can use a tmobile prepaid without a problem..youd have to unlock your att phone before porting it to wfm. and i believe you must do the same thing with virgin
answered 4 years, 4 months ago
By
stuartt
 - topeka, ks
answer 2
you can .. in a way. the phone has to be unlocked for it to accept the Family Mobile sim card. If you dont have a unlocked phone, you can get it unlocked. You can call the MANUFACTURER of the phone to get the unlock code for the phone or (the better option) you can find the phone unlocked on ebay/amazon.

- I hope this helps.
answered 4 years, 4 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

Does this have a "World" use plan (use outside US)?

asked 4 years, 6 months ago
By
an anonymous customer
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
Only in a couple of countries (like Canada, Mexico and a few other latin american countries) - last time I checked was in March 2011
answered 4 years, 2 months ago
By
pbchef
 - West Palm Beach, FL
answer 2
Yes... in a way.. Family Mobile has a feature to call any of these *14 countries: Mexico, Canada, China, Hong Kong, India, South Korea, Thailand, Malaysia, Singapore, Columbia, Costa Rica, Argentina, Bermuda, and Belgium. BUT you HAVE to get a Webpak for you to use it. the charge to use it:
$0.05/minute to landlines
$0.05/minute to mobile phones
(internationaly calling)
... In other words, you just pay a nickel out of the webpak.

- I hope this helps.

*Important Note: Rates vary for all other countries. Go to myfamilymobile.com for complete details.
answered 4 years, 6 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

Now that it's activated, when will it work?

It's been five hours. I was with T-Mobile w-no contract. Took my phone to walmart and got on family mobile. Now I can't make calls. When I try to make a call, it goes to Cust Serv and it's automated, doesn't recognize my account, and am unable to reach a live CSR. I tried to sign up on www.myfamilymobile.com and it also does not recognize my account. How long does it typically take to get functional?
asked 4 years ago
By
CluelessInLA
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
typically it's right away active for at least out going calls. I would find a number for their customer service and call from another phone and keep dialing zero until you get a real person. Worst case, go into the store.
answered 3 years, 10 months ago
By
SciOpinion
answer 2
Mine was activated in just a moment or two. But the Data speed is just horrible - no 4G - just Edge. Gaak. Save your money.
answered 4 years ago
By
Darkbob
 - Phoenix
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