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Most Recent Questions
Recent Question:
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Questions with Most Recent Answers
Family Mobile SIM Card & Activation Kit

Customer Questions & Answers for
Family Mobile SIM Card & Activation Kit

The Walmart Family Mobile SIM Card Activation Kit includes everything you need to activate wireless service with Walmart Family Mobile. Use this kit to begin receiving Unlimited Talk, Text & Web service, with unlimited calling across the U.S. -- all with no annual contract and no credit check. The Activation Kit can be used with Walmart Family Mobile phones, or any unlocked GSM phone that takes a standard SIM.
Customer Questions & Answers:
148 Questions
 | 
175 Answers
Overall Rating:
3.791 out of 5
3.8
out of
5
Product Details

Questions & Answers for T-Mobile Family Mobile SIM Card & Activation Kit

Question

Does Family Mobile offer the Micro sim card?

asked 1 year, 8 months ago
By
jHOLT
on Family Mobile SIM Card & Activation Kit
1 answer
Answers
answer 1
family mobile does offer a micro sim and has for at least the last month however if you go to walmart and ask for an activation kit w a micro sim they will tell you they have no such thing. family mobile will also not let you pay for one and send one to you. i am currently awaiting a managers callback to address this exact situation. after spending $300 on a cell phone that takes a micro sim, i'm a little irritated that i have to go through all this to get something that the company reports all walmarts carry.
answered 1 year, 7 months ago
By
shanon2885
Question

short term use

i'm coming into the states for 1 month with an unlocked phone. I need a sim card to work with it. i need 500 minutes. Whats the best option for me
asked 1 year, 8 months ago
By
jane
on Family Mobile SIM Card & Activation Kit
1 answer
Answers
answer 1
Paying the final bill will be your biggest challenge with this plan. You'd be better off using prepaid cards.
answered 1 year, 8 months ago
By
TommyMommy
Question

Can u use any t mobile phone

asked 1 year, 9 months ago
By
Barbara
on Family Mobile SIM Card & Activation Kit
1 answer
Answers
answer 1
They say it only works with the phones specified for this plan. However, I was able to set up an android phone on it without any issues with the phone.

I had the same poor service no matter what phone I used on it, due to poor signal strength in my area.
answered 1 year, 8 months ago
By
TommyMommy
Question

Is the sim card a regular or micro sim card. I need a micro sim card

I have a nexus 4
asked 1 year, 8 months ago
By
confused-kev
on Family Mobile SIM Card & Activation Kit
1 answer
Answers
answer 1
From what I have been reading online, the short answer is no, however, I've read and saw in multiple videos, forums, and Q/A sites that you can use a specially-designed whole punch or Sim puncher to turn a Regular Sim Card into a Micro-Sim card, and it has absolutely no effect on the chip itself. Now I'm not saying you should, but I'm saying you can give it a go. I hope that Answers your Question as I too am getting the Nexus 4. Best of Luck. :)
answered 1 year, 8 months ago
By
KennyBWM
Question

Do you also get a phone number? What if you have an unlocked phone but not yet a phone number?

asked 1 year, 10 months ago
By
Talia
on Family Mobile SIM Card & Activation Kit
1 answer
Answers
answer 1
Yes you have the option of getting a new number or transferring an existing one.
answered 1 year, 9 months ago
By
CrosbyDad
Question

does the t mobile 4g system work off the web pack

i have an unlocked 4g phone and i was wondering if fulll use of the towers is allowed by t mobile so is it edge 2g 3g 4g
asked 3 years, 4 months ago
By
mjlk
 - nh
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
I have a factory unlocked HTC MyTouch 4g and I used to have a HTC Inspire 4g. I was really confused on the whole 2g, 3g, 4g debates and so I did my own research on the web as well as asking various people. Now, this is to the best of my knowledge, but I could be wrong. Family Mobile uses the T-Mobile towers but only has acces to the 3g networks. You receive 250 MB of 3g speeds each month included in the cost for 1 month, and after that it drops down to 2g speeds. Honestly, with most phones having wifi anymore, the network speed won't affect you that much unless you're on the road and are trying to find a hotel's number or something like that--even then it will still work, just a little slower. 2g speeds is plenty fast enough to stream music like from pandora, 3g is fast enough for movies, like from netflix, 4g is just the next step from there

Side note relating to the same issues:

I'm not sure where I heard this, or if there's any truth to it at all. I haven't even googled it to check it out, so take it with a grain of salt or google it to determine its validity. Here it is: I've heard that most providers with 4g don't actually have 4g because it's "not ready" for any network yet, Anytime you see/hear about a "4g phone" that just means its 4g "Capable" it does not automatically mean you have 4g speeds. It's like saying that your vehicle is a 200mph vehicle, that doesn't mean you always drive that fast, it depends on where you're at. Well, the "where your at" (or location) from that analogy represents the network operator (T-mobile, Family Mobile, At&T, Sprint and so on), depending on which one you choose will determine what speeds you can utilize.
answered 1 year, 11 months ago
By
brittinmo
answer 2
I know that if you travel to the major cites you will get faster web.. It might be 4g.
answered 3 years, 4 months ago
By
StevenElectronicAssociate
 - Superior, WI 1447
Question

Can I add minutes online or do I need to buy the card each month?

Have the Walmart Family plan phone, would like to add minutes without going and buying a card each month.
asked 1 year, 11 months ago
By
KMS
on Family Mobile SIM Card & Activation Kit
1 answer
Answers
answer 1
Register online at the family mobile website and pay that way. It's a lot easier.

www.myfamilymobile.com
answered 1 year, 11 months ago
By
Tepelensi
Question

What is the frequency of the walmart family mobile sim card?? Is it GSM850, GSM900, GSM1800, GSM1900???

I'm looking in to getting a new phone and need to know this information.
asked 1 year, 11 months ago
By
KristaZee0810
on Family Mobile SIM Card & Activation Kit
2 answers
Answers
answer 1
gsm1900
answered 1 year, 11 months ago
By
Tepelensi
answer 2
GSM 1900

3G Network HSDPA 1700 / 2100
answered 1 year, 11 months ago
By
Tepelensi
Question

how do i cancel the plan so that the service is turned off?????

asked 2 years ago
By
silk
on Family Mobile SIM Card & Activation Kit
1 answer
Answers
answer 1
You have to call customer service.
answered 1 year, 11 months ago
By
Tepelensi
Question

does this plan include unlimited talk txt and web? i have a tmobile phone with tmobile but its off can i use the same number with tmobile family mobil

asked 1 year, 11 months ago
By
z
on Family Mobile SIM Card & Activation Kit
1 answer
Answers
answer 1
It has unlimited talk and text but the web is another story. Even though they say unlimited, it is 2G speed, extremely slow. You have to purchase extra packs if you need decent internet speeds.

You t-mobile phone would work fine. You want to port your number when your open a new account with family mobile. You just give them some details about your tmobile account and they do the rest.

I wouldn't recommend this plan anymore though. Keep search there is other options that are better than this.
answered 1 year, 11 months ago
By
Tepelensi
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