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Most Recent Questions
Recent Question:
Is the filter supposed to sit in the water?
Recent Question:
what kind of filter does it use?
Recent Question:
is this product run on 240V ?
Recent Question:
Will this filter fit in my Holmes Cool Mist Air Humidifier?
Questions with Most Recent Answers
Question:
at is the coverage area of this vaporizer
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Does this humidifier require a filter?
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Is a filter included in the box?
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what kind of filter does it use?
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I have the Vicks starry night cool mist humidifier, am I able to use this?

Customer Questions & Answers for
Vicks Vicks Warm Steam Vaporizer V150SG2UPC

Vicks Warm Steam Vaporizer, Model # V150SG2UPC. With Steam Guard, Nightlight, Automatic Shut-off, 1.5 gallon capacity for 18-24 hour operation per filling
Customer Questions & Answers:
36 Questions
 | 
196 Answers
Overall Rating:
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Product Details

Questions & Answers for Vicks Vicks Warm Steam Vaporizer V150SG2UPC

Question

how long before the steam starts coming out?

i am using my product for the first time , i filled it with cold water! whyen does the steam start coming out of thise vaporizer?
asked 3 years, 8 months ago
By
blueeyes45
 - onalaska, wisconsin
on Vicks Warm Steam Vaporizer V150SG2UPC
10 answers
Answers
answer 1
Depending on the hardness of your water and how much salt you added to the water it should take about 15 minutes.
answered 10 months ago
By
jgo1247
answer 2
It should start steaming in a couple of minutes. If no,t you will need to add a little salt to the water until you get a good steam coming out.
answered 1 year, 8 months ago
By
kaic
answer 3
I have to use salt in mine and the 1st time it will take a few minutes. If you refill it (don't add anymore salt) it will start steaming in less than a minute.
answered 2 years, 3 months ago
By
MC222MC
 - Arizona
answer 4
about 2minutes i just move the water 15 seconds or add a little salt and starts faster
answered 2 years, 8 months ago
By
pibesimon
 - pembroke pines, florida
answer 5
mine starts showing steam within about 10 mins or so - give or take. If there is no steam put your hand in front of the unit and feel for the steam. If nothing, exhange your unit.
answered 2 years, 9 months ago
By
an anonymous customer
 - Las Vegas, NV
answer 6
Make sure not to overfill. If it floats its too full. The time it takes to have the steam come out varies but mine takes about ten to fifteen minutes.
answered 3 years, 6 months ago
By
sbbbwb
 - huntington beach, ca
answer 7
You should see visible steam within 10 minutes of starting. If you don't, as instructions state, stir in a couple of pinches of salt. Repeat if necessary.
answered 3 years, 7 months ago
By
MarshaW62
 - Deland
answer 8
It depends on the temp of the water, if you put in cold water straight from your kitchen sink, it may take 5 minutes. If you put in warm / hot water, the steam will come out within seconds. Keep in mind the unit has to heat up the water in order to produce water vapors.
answered 3 years, 8 months ago
By
JeffnHeather
 - Presque Isle, ME
answer 9
The steam should start within 5 min, when I first had mine it worked great, but after no more then 10 refills and cleans it just wouldnt produce steam at all.
answered 3 years, 8 months ago
By
ProductReviewer4u
answer 10
It takes about 5 minutes or so.
answered 3 years, 8 months ago
By
fArMgIRl1001
Question

What are these black/grey flakes from after use?

I used a few times and every time I use it, after use there are lots of black flakes in the bottom. What is this from?
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User submitted photo
asked 3 years, 7 months ago
By
TyleesMomma
 - Texas
on Vicks Warm Steam Vaporizer V150SG2UPC
9 answers
Answers
answer 1
Just residue left behind by the boiled water. That's why you need to rinse out the tanl after every use and the steam tank weekly.
answered 10 months ago
By
jgo1247
answer 2
The instruction book says this is normal and not harmful. I wipe it out with a paper towel when I clean it.
answered 1 year, 8 months ago
By
kaic
answer 3
As stated in your instruction book they are elements in the water and it is normal.
answered 2 years, 3 months ago
By
MC222MC
 - Arizona
answer 4
the dark stuuf is the calcium from the water, when it runs threw the unit and the steam is make the calcuin\m builds up and looks like dark flakes
answered 2 years, 3 months ago
By
getinjiggywithit
 - rockmart, Ga
answer 5
So water in general is not pure. Water is the great solvent, meaning they dissolve a lot of things.

You can not see it in the water but there is a lot of things dissolved in it. When you steam the water, what is dissolved in the water will not be included in the steam. The black stuff is just the residue, it is not mold or anything. Just clean it out. Also DO NOT USE DISTILLED WATER in a n effort to not have the black residue. Distilled water has no ions and thus there will be no steam created.
answered 2 years, 7 months ago
By
coolfez88
answer 6
its normal. its from the filter. read the manual it came with.
answered 2 years, 9 months ago
By
an anonymous customer
 - Las Vegas, NV
answer 7
Mineral impurities. There is no filter in these units.
answered 3 years, 1 month ago
By
WalmartGroupE
 - Frisco, TX
answer 8
Nothing to worry over. It is the particles from the dirt and stuff in the air. If your using it often just rinse and change out the water after each use.To clean it you just set the middle part in a tupperware with some vinegar and water to soak for about ten minutes. Rinse with water and tap out the gunk the best you can. The bottom part you just rinse with some water and then dry. Put it up and it will be ready to go for the next flu season. Remember you wont always get all the gunk but its okay it wont harm you
answered 3 years, 6 months ago
By
sbbbwb
 - huntington beach, ca
answer 9
Minerals in the water. As instructions state, this is harmless and easily cleaned.
answered 3 years, 7 months ago
By
MarshaW62
 - Deland
Question

I read reviews saying to put some salt on the water, but how much?

asked 2 years, 9 months ago
By
an anonymous customer
 - DANBURY,CT
on Vicks Warm Steam Vaporizer V150SG2UPC
9 answers
Answers
answer 1
Depends on the hardness of your water. Try a pinch or two. If you don't get steam, add more a pinch at a time until you get the steam you want.

But note, it could take 10-15 minutes between additions for the results to show. It's a pain but you only have to do this trial and error process once and maybe not at all depending on your water.
answered 10 months ago
By
jgo1247
answer 2
Absolutely do NOT add water to the unit. The manufacturer specifically states NOT to use salt OR softened water (because of the salt-content in salt water). This is because the salt lowers the boiling point. (Ever salt your water on the stove to get it to boil sooner/quicker?) If you use salt or softened water, the water will BOIL too easily/quickly and instead of the quiet sound the unit typically makes, you may now hear the sound of BOILING WATER. The unit is controlled to NOT give off too much steam at a time...it's a safety feature. Regular tap water (UN-softened) is ideal.
answered 1 year, 7 months ago
By
tmohr94
answer 3
The instructions make recommendations as to the salt but it depends on your water. If you have hard water you may not need salt. If your water is pretty normal, you will probably only need a pinch. Just adjust the amount until you have nice steam coming out.
answered 1 year, 8 months ago
By
kaic
answer 4
Follow the directions that come with it.
answered 2 years, 3 months ago
By
MC222MC
 - Arizona
answer 5
just a pinch of salt will work, the more salt you add the more steam you will see it make
answered 2 years, 3 months ago
By
getinjiggywithit
 - rockmart, Ga
answer 6
Start with a little and then see.

The reason for the salt is because your water may not have enough ions. DO NOT USE DISTILLED WATER. Basically how this works is there are two probes in the vaporizer that conduct a electric charge. However, in order for the charge to run, they have to go through a medium ( like electricity running through a wire). If the water has no ions, then there is no medium.
answered 2 years, 7 months ago
By
coolfez88
answer 7
I'd try a pinch of baking soda instead of salt. Start with a pinch, if it's not working in a few minutes, add another pinch until it works. The amount you need depends on the harness of your water.
answered 2 years, 8 months ago
By
catladypa
 - PA
answer 8
one of eight of a big spoon
answered 2 years, 9 months ago
By
pibesimon
 - pembroke pines, florida
answer 9
The direction tells u to put 1 to 2 pinches of salt but i only had to do this the very first time i used it.
answered 2 years, 9 months ago
By
chanw
Question

How can I get rid of the night light?

I'd like to buy this for my toddlers' room, but they need it dark to sleep and I notice this has a night light. For those of you who already own this unit, is it possible to turn off the light or cover it up?
asked 2 years, 8 months ago
By
RainLJ
on Vicks Warm Steam Vaporizer V150SG2UPC
7 answers
Answers
answer 1
I have two of these units and I will never be without them. I have twins who were sleep-trained with VERY dark rooms. The night-light absolutely is a problem. (They are seven years old and their bedrooms are completely black at night.) I usually just fold a hand towel and set it over the night-light, making sure NOT to block the air intake or steam release. I think the idea of black electrical tape is probably a good idea, as well!
answered 1 year, 7 months ago
By
tmohr94
answer 2
The light never shuts off, even when the unit is no longer steaming. It is not a bright light--more of a glow but you could probably put black electrical tape over the light like I do on my computer if you don't want any light.
answered 1 year, 8 months ago
By
kaic
answer 3
Use some black electrical tape over the light. That worked for us
answered 1 year, 10 months ago
By
Mmof2girls
 - Cleveland, ohio
answer 4
You can't turn it off, its there as warning to let you know its still plugged in. It really no that bright though.
answered 2 years, 3 months ago
By
MC222MC
 - Arizona
answer 5
The nightlight is green, and it's located on top of the unit, so if you place the vaporizer on top of a high dresser, the light may not show much. The nightlight is slightly visible on the sides of the unit as well, but it's not very bright. The steam comes out of the top area, so I don't know if you'd be able to safely cover up the light due to the heat.
answered 2 years, 7 months ago
By
SpendtotheEnd
answer 6
The light is a tiny green light so you know it has power on. So you cant turn it off. Its not bright enough to be considered a night light so I doubt it will be a bother.
answered 2 years, 7 months ago
By
LisaL123456
 - Dothan, Alabama
answer 7
use a duct tape because is a green light
answered 2 years, 8 months ago
By
pibesimon
 - pembroke pines, florida
Question

How long does it take to produce steam?

asked 1 year, 7 months ago
By
Tonic
on Vicks Warm Steam Vaporizer V150SG2UPC
7 answers
Answers
answer 1
Around 15 minutes. Depends on the hardness of the water and the amount of salt you have to add to the water to get it to boil.
answered 10 months ago
By
jgo1247
answer 2
10 minutes
answered 1 year, 6 months ago
By
Scrutiny
answer 3
1 to 2 minutes
answered 1 year, 6 months ago
By
Pangolin
answer 4
Only a few minutes and the steam starts - a lot of steam.
answered 1 year, 7 months ago
By
Deblv
answer 5
It takes about 10 minutes for mine. When the water is boiling it is noisy but it quiet down once the stream gets going.
answered 1 year, 7 months ago
By
Ahfawn
answer 6
Within a minute providing your water has enough minerals in it. If not add a pinch of salt.
answered 1 year, 7 months ago
By
MrLoud
answer 7
Mine starts producing steam within 2-3 minutes and really gets going by 5 minutes.
answered 1 year, 7 months ago
By
momofababy
Question

How does this unit deal with HARD water?

We have very HARD water here and my question is how this unit handles HARD water?
asked 7 months ago
By
Kevin
on Vicks Warm Steam Vaporizer V150SG2UPC
6 answers
Answers
answer 1
In theory hard water will actually cause it to produce more steam faster. That said it will need regular cleaning. The steps are pretty simple and are included in the owner's manual. http://www.vicks.com/Assets/Documents/en-us/PDFs_ProductManuals/V150SGN_A.0151_OM_063011.pdf
answered 4 months, 1 week ago
By
JeremiahS
answer 2
you need hard water for it to operate properly. it needs the salt from hard water
answered 5 months, 1 week ago
By
TIGERFAN42
answer 3
Salt added, determines how much it will steam. I guess everyone has to experiment a little bit with the salt to know how much salt to use.
answered 5 months, 3 weeks ago
By
kaic
answer 4
Works well. Hard or soft water. Any build up just use vinegar
answered 7 months ago
By
Bren9372
answer 5
We have very hard water here, too, and it works very well. Just empty every couple/three days to clean the basin, and it's fine!
answered 7 months ago
By
PrincessN
answer 6
I have found out that soft water needs more salt to make steam,
and harder water does not seem to need salt in the Vicks machine.
If you have soft water you will need salt or more salt than if you have hard water.
I clean out my machine with vinegar. once a week.
answered 7 months ago
By
GarryFishermusic
Question

Does it have a filter that has to be cleaned/replaced?

asked 1 year, 6 months ago
By
wowhavs
on Vicks Warm Steam Vaporizer V150SG2UPC
6 answers
Answers
answer 1
No filter in this unit.
answered 9 months ago
By
BfromCT
answer 2
NO
answered 10 months ago
By
jgo1247
answer 3
no
answered 10 months ago
By
redheeler
answer 4
No
answered 1 year, 5 months ago
By
Many01
answer 5
no filter
you have to rinse the waster tank out each time you fill it.
answered 1 year, 5 months ago
By
123rumplestiltskin123
answer 6
no
answered 1 year, 5 months ago
By
Momma0812
Question

The vaporizer has stopped producing steam. Can this be rectified? If so, how?

asked 1 year ago
By
Tin
on Vicks Warm Steam Vaporizer V150SG2UPC
6 answers
Answers
answer 1
use salt or clean really well as instructions say or rather return if it is not late
answered 8 months ago
By
HappyWife1980
answer 2
Be sure to put 1/2 tsp of salt into the water every time you refill it so that it will not clog up!
answered 9 months ago
By
rrr123
answer 3
If the main unit feels warm/hot to the touch you may need to add a 1/4 teaspoon of table salt to the water and stir it around. You should only have to do this once unless you let the reservoir get completely dry.

If the heating unit doesn't get warm it won't make steam even with the salt.
answered 9 months ago
By
BfromCT
answer 4
Try more salt. I had to use almost twice as much as was specified in the instructions. Just make sure you flush the steam tank weekly.
answered 10 months ago
By
jgo1247
answer 5
Try adding salt to the water (not to much)
answered 1 year ago
By
Many01
answer 6
A: I apologize for any inconvenience that you have experienced because of this, if your vaporizer used to work perfectly, but now you are experiencing a lack of steam, it is probably because the vaporizer needs a good cleaning. We recommend a quick routine cleaning once a week. Cleaning instructions for this unit are located in the Owner's Manual. If you need a copy of your Owner's Manual, please contact us and we would be more than happy to send you one.

If your vaporizer has been thoroughly cleaned and is still not producing steam, the most likely cause is that the water being used is lacking in minerals. To remedy this you should simply add about 5-7 pinches of salt and mix up the water in the base.

I hope this information is helpful! Please contact us at 1-800-477-0457 or ConsumerRelations@kaz.com if you require further assistance.
answered 1 year ago
By
ManufacturerTechSupport
Question

My vaporizer has stopped producing steam altogether, i.e. even after20 minutes or more. Can it be repaired?

asked 1 year ago
By
Tin
on Vicks Warm Steam Vaporizer V150SG2UPC
6 answers
Answers
answer 1
Sorry to hear your vaporizer has stopped working. Have you tried adding regular table salt to the tub before plugging it in? Here is what I would try: Fill basin to water mark line, add about 1/4 tsp. of regular table salt, place the cover onto the basin, and plug into the outlet. Monitor the Vaporizer for steam. It should begin to steam with-in 10 minutes. If you have already tried this method - consult with your owners manual or return the Vaporizer for a replacement. Hope that helps and good luck. We love our Vaporizer.
answered 8 months ago
By
TheRealDeal471
answer 2
Follow the directions for "decalcifying" the steam mechanism. clean out the holes with a toothpick, and put a teaspoon of salt in the basin when you fill it up with water. This should do the trick.
answered 9 months ago
By
gelb
answer 3
I doubt it would be cost effective to try and repaid it. Just get a new one. And make sure you rinse it out after every use and clean the steam tank weekly.
answered 10 months ago
By
jgo1247
answer 4
The booklet says to add a pinch of salt at a time until your vaporizer starts producing steam, but its only really needed for start up as salt builds up in the actual machine.
answered 11 months ago
By
LyricalLie
answer 5
I purchased two of these & they did the same thing....I tried to fix them but nothing worked. No salt,,,lots of salt. Trash is where I put them.
answered 1 year ago
By
redheeler
answer 6
A: I apologize for any inconvenience that you have experienced because of this. If your vaporizer used to work perfectly, but now you are experiencing a lack of steam, it is probably because the vaporizer needs a good cleaning. We recommend a quick routine cleaning once a week. Instructions for cleaning the steam head can be found in your Owner's Manual.

If you need a copy of your Owner's Manual please contact us at 1-800-477-0457 or ConsumerRelations@kaz.com, and we would be happy to send you one.
answered 1 year ago
By
ManufacturerTechSupport
Question

Can i use this product just to add humidity in my room and DONOT use any medication like vicks vapo or Kaz?

asked 9 months ago
By
Divya
on Vicks Warm Steam Vaporizer V150SG2UPC
6 answers
Answers
answer 1
Yes. You do not have to use any vicks vapor products with this. It comes with 2 strips you can insert or pull out of the blue top.
answered 8 months ago
By
1488Sarah1488
answer 2
Yes you can. It will just blow hot steam, which can still help with allergies or a stuffy nose while also heating the room.
answered 8 months ago
By
KareemS
answer 3
yes you can :)
answered 8 months ago
By
angelandchrismommy
answer 4
Yes. I usually only use the medication pads or liquid if we have colds or feel a cold coming on. Otherwise I just run our humidifier with water and a couple shakes of regular table salt to get the steam rolling. This has worked great. We are on our 3rd year - same humidifier.
answered 8 months ago
By
TheRealDeal471
answer 5
You do not have to use anything if you don't want to. I bought mine last year and at first I didn't use anything medicated and later when I got a sore throat I did. The cup for the vics can be washed out if used.
answered 8 months ago
By
bignbadeyes
answer 6
You can use this unit just to add humidity to your room. The scent pads and inhalent are optional and do not need to be used.

I hope this information is helpful! Please contact us at 1-800-477-0457 or ConsumerRelations@kaz.com if you require further assistance.
answered 8 months ago
By
ManufacturerTechSupport
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