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Most Recent Questions
Recent Question:
H2O system said PIN invalid, so how did PIN work for you?
Recent Question:
Does straight talk use all together verizon, at&t, and Tmobile or does it depend on the card you get? I am trying to switch from Sprint to prepaid.
Recent Question:
Is the 500 MB for getting on the internet when no access to Wifi?
Recent Question:
Do you need a specific phone to use Straight Talk Unlimited?
Questions with Most Recent Answers

Customer Questions & Answers for
Straight Talk Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)

You will receive a confirmation email from Walmart.com within minutes of successful order placement. A second email from walmartonline@e-deliverygroup.com with access to your PIN will be delivered within 60 minutes* If you have issues receiving your email, go to the following webpage to access your purchase: www.walmart.e-deliverygroup.com. Enter your email address used to order on Walmart.com, your billing ZIP code and your Walmart.com Order Number (your order number can be found on your confirmation email from Walmart.com or in your Account Order History on Walmart.com). To view frequently asked questions about this product visit www.e-deliverygroup.com/faq There are no returns or refunds on electronically fulfilled PIN numbers. Walmart.com is not responsible for stolen or misplaced PINs. *Pins are usually delivered in minutes or, at most, within 48 hours depending on additional order validation required by Wal-Mart or your Credit Card company.
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Product Details

Questions & Answers for Straight Talk Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)

Question

My current phone on Straight Talk is about to die. How do I switch to a new phone?

asked 3 weeks ago
By
duke
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
Purchase a new phone and call straight talk, they can switch you over easily.
answered 1 week, 1 day ago
By
retatlast
answer 2
You can choose any phone Straight Talk sells either directly through Straight Talk (their website) or here at Walmart.com (online) or at a Walmart store.

Once you have possession of your new Straight Talk phone, you can then transfer your phone number to the new phone and assuming you are currently on this Unlimited Plan, you will not lose any remaining time you have left. You are just transferring your phone number to the new phone as it is registered on your Straight Talk account.

You can do this yourself online by going to this page and choosing the button that says "Transfer my existing Straight Talk service --You can transfer an existing Straight Talk number to another Straight Talk phone." (copy-and-paste):

www.straighttalk.com/wps/portal/home/h/a/options

OR, once you have your new phone, call a Straight Talk representative at 877-430-2355 and have them do it for you.
answered 2 weeks, 6 days ago
By
richardarr
Question

phone number?

Does a phone number come with the phone?
asked 1 week, 3 days ago
By
Den
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
Den, when you activate a new phone on Straight Talk service, you will be given these two choices:

1) you can port a current number from another phone ...OR

2) you can choose for the phone to be assigned a new number in the area code (and possibly the local area) of your choice.

So yes, a phone number is included in new Straight Talk service for no charge should you wish to have one.
answered 1 week, 1 day ago
By
richardarr
answer 2
The prepaid card does not come with a phone number.
answered 1 week, 2 days ago
By
CommunityAnswer
Question

what provider cell phone towers do you use?

asked 1 week, 5 days ago
By
pete
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
pete, Straight Talk uses all four of the major network carriers in the U.S. (Verizon, AT&T, Sprint, or T-Mobile). HOWEVER, an individual phone on Straight Talk service will only use ONE of those networks.

The phone models Straight Talk sell are predetermined to use ONE of those networks. Straight Talk makes that decision. It will use that network no matter where the phone is purchased or where you travel in the U.S. for the life of the phone while it is on Straight Talk service.

If you are using BYOP, the same applies. You will use a compatible network which will work with the phone you are bringing to Straight Talk and your phone will then use ONLY THAT NETWORK no matter where you travel in the U.S. and for as long as the phone is on Straight Talk service.

A Straight Talk phone will not bounce around using different networks in different parts of the country (contrary to popular opinion). Straight Talk phones using Verizon or Sprint will use NATIVE coverage only (which means no roaming ...service will be on Verizon-owned towers ONLY or Sprint-owned towers ONLY depending on which you are using). If using AT&T or T-Mobile on a Straight Talk phone, you may or may not have limited roaming privileges in certain parts of the country on compatible GSM networks.
answered 1 week, 3 days ago
By
richardarr
answer 2
From my research I think it is AT&T and sprint.
answered 1 week, 4 days ago
By
xtine1968
Question

What cell phone towers are used for this product?

verizon, sprint, at&t?
asked 3 weeks, 2 days ago
By
lilipadlivin
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
From my research I think it is AT&T and sprint. However you could call straight talk to find out for sure.
answered 1 week, 4 days ago
By
xtine1968
answer 2
lilipadlivin, it will depend upon the phone or phone model you use on Straight Talk service. This card will supply service to any Straight Talk phone no matter what network carrier it uses.

Straight Talk will use the networks of all four major network carriers; Verizon, AT&T, Sprint, and T-Mobile. Again, it will depend on the phone (or phone model or SIM card) you use as to which network you will be using. HOWEVER, a phone on Straight Talk service will only use ONE of the four networks and will do so no matter where you travel in the U.S. and for as long as your phone is on Straight Talk service.

The phones Straight Talk sell are predetermined to use just ONE of those four networks mentioned above. You can choose the phone you want to purchase but you can't choose the network it uses ...that is already determined. Contrary to popular opinion, a phone will NOT use the towers of all four networks depending on where it is located in the country. It will only use ONE network (with generally no roaming ...CDMA phones will have "native" coverage only --no roaming-- and GSM phones may or may not have limited roaming on other GSM towers depending on the location).
answered 3 weeks, 1 day ago
By
richardarr
Question

Hi, i have an unlocked iPhone 5 (A1429), is it able to use this sim card?

I'm from Madrid and i'm going to USA in october for a month.
asked 2 weeks, 3 days ago
By
DrqSpain
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
DrqSpain, I'm sorry, I inadvertently assumed that you were posting this question under the Straight Talk AT&T SIM card kit page.

This $45 service card DOES NOT come with a SIM card. It is for service only. You have to purchase a SIM card separately.

See the link below to see the page featuring the Straight Talk AT&T nano SIM card kit which the iPhone 5 uses.
answered 2 weeks ago
By
richardarr
answer 2
DrqSpain, I believe the iPhone 5 will use a nano SIM card. The kit on this page is the standard and micro SIM card kit.

Go to this page for the Straight Talk AT&T nano SIM kit (copy-and-paste):

http://www.walmart.com/ip/Straight-Talk-AT-T-Compatible-Nano-SIM-Activation-Kit/34565623

I don't know if your phone will have access to the bands needed for LTE access in the U.S. or not. You can maybe get an idea from this explanation or at least a place to start your research:

http://www.iphonefaq.org/archives/972158

.
answered 2 weeks, 2 days ago
By
richardarr
Question

How do you add your refill card to phone? Old phone was in the contacts

asked 3 weeks, 1 day ago
By
Hailruby
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
Hailruby, if you have a smartphone, download the "Straight Talk My Account" app for free from the Google Play Store. If you have this app installed on your phone, it makes it very easy to add a refill PIN or code number ...or add service directly from Straight Talk by charging it on your credit or debit card.

And remember, you can also add a refill to your account by logging into your account online or by just calling Straight Talk and either doing it by phone prompts or speaking to a representative.
answered 2 weeks, 4 days ago
By
richardarr
answer 2
by credit card!!
answered 3 weeks ago
By
Kfitchitt
Question

Can we use our current iPhone 4 and 5 with this $45 plan?

asked 3 weeks, 6 days ago
By
JM
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
yes to both
answered 2 weeks, 5 days ago
By
vwh1
answer 2
Most likely depending on your iPhones being compatible to bring to Straight Talk.

A good place to start is to go to the Straight Talk BYOP site and work through the process that determines a phone's compatibility (copy-and-paste):

http://www.straighttalkbyop.com/

.
answered 3 weeks, 1 day ago
By
richardarr
Question

A friend of mine recently moved from tennesee to arkansas. She had a tenessee number.When she went to recharge her account

in arkansas it wouldn't reactivate her phone with the pin she provided. Is this normal??
asked 3 weeks, 4 days ago
By
John
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
I agree, she should call customer service at 877-430-2355 or 800-353-1842.

I don't think Straight Talk cares where one is located or what phone number one has. I kept my phone number when I moved out of state as do many when moving to another state. I'm pretty sure it will be a problem unrelated to her moving to another state.
answered 3 weeks, 3 days ago
By
richardarr
answer 2
You should call technical support on the back of the card.
answered 3 weeks, 3 days ago
By
CommunityAnswer
Question

can i use my i phone?

asked 7 months ago
By
will
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
Maybe. Go here to check.
http://www.straighttalk.com/wps/portal/home/h/byop/registration
answered 3 weeks, 5 days ago
By
Ken99
answer 2
Yes, you should be able to use your iPhone with the Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card. To be sure your iPhone version is compatible, visit the Straight Talk wireless website to check your phone.
answered 7 months ago
By
CommunityAnswer
Question

Can I purchase a new sim card for my LG-L38C phone I got from Tracphone then use straight Talk unlimited card?

asked 6 months ago
By
bigbob
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
No. The phones won't accept other SIM cards.
answered 3 weeks, 5 days ago
By
Ken99
answer 2
You must purchase a new phone via Straight Talk in order to use the SIM card.
answered 5 months, 4 weeks ago
By
CommunityAnswer
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