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Customer Questions & Answers for
Straight Talk Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)

You will receive a confirmation email from Walmart.com within minutes of successful order placement. A second email from walmartonline@e-deliverygroup.com with access to your PIN will be delivered within 60 minutes* If you have issues receiving your email, go to the following webpage to access your purchase: www.walmart.e-deliverygroup.com. Enter your email address used to order on Walmart.com, your billing ZIP code and your Walmart.com Order Number (your order number can be found on your confirmation email from Walmart.com or in your Account Order History on Walmart.com). To view frequently asked questions about this product visit www.e-deliverygroup.com/faq There are no returns or refunds on electronically fulfilled PIN numbers. Walmart.com is not responsible for stolen or misplaced PINs. *Pins are usually delivered in minutes or, at most, within 48 hours depending on additional order validation required by Wal-Mart or your Credit Card company.
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Product Details

Questions & Answers for Straight Talk Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)

Question

From Canada traveling to USA

Do I need to remove my Canadian SIM card in order to use STU or it buypasses it somehow.
asked 4 months, 2 weeks ago
By
milan
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
Yes, you will need to replace it for the service you wish to use. You would need to buy the sim for this purpose. There is an unlimited international plan that includes Canada.
answered 3 months, 1 week ago
By
CommunityAnswer
answer 2
Yes and no, you can bypass your SIM card only in between performing miracles and other extraordinary acts of crowd pleasing magic.

The rest of us have to use the SIM cards from the cellular provider of the network we plan to use.

Phones are not insured against water damage regardless if dropped while walking on water or if just mortally swimming in water.
answered 3 months, 1 week ago
By
GoodSol
answer 3
If your phone is a dual-SIM device, I believe you can insert the Straight Talk SIM card in the alternate slot. If just one slot, you'll have to temporarily replace your current SIM card with a Straight Talk SIM card that will use either the AT&T or the T-Mobile network, your choice. You will have to choose the network at the time you purchase the SIM card.

BTW, the service card on this page, the $45 Unlimited plan, does not include the SIM card so you will have to purchase that separately from either Walmart or Straight Talk directly.
answered 4 months, 1 week ago
By
richardarr
Question

Can you keep your existing phone number?

asked 2 months ago
By
cindyr
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
Yes you can, I ported my number from Verizon. It took just one hour to complete the process. They will ask you some account information and that's it. Oh, the number has to be an active number in order to be ported to Straighttalk so the number cannot be suspended or disconnected.
answered 1 month, 3 weeks ago
By
Vonnie1992
answer 2
YES!
answered 1 month, 3 weeks ago
By
NASCARMAN6
answer 3
yes you can but you need to call straight talk directly to do this. I had to purchase another sim card and once received, call straight talk again to keep your existing number to your new ST phone.
answered 1 month, 4 weeks ago
By
samplerman
Question

can I keep my old number from another carrier?

asked 3 years, 7 months ago
By
smackover
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
yes
answered 3 years, 4 months ago
By
walmartmamaandgrandma
 - huntsville alabama
answer 2
Recently enacted laws say yes......Straight Talk customer service will tell you no even though there is the option of doing so when you register a new Straight Talk phone.
answered 3 years, 6 months ago
By
usair4s
 - Morgantown, WV
answer 3
Yes, you may transfer your telephone number from another company to Straight Talk. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider.

You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf.
answered 3 years, 7 months ago
By
Barbie616
 - New York
Question

i currently have tmobile as my carrier can i use my current phone or do i have to purchase a new phone?

asked 3 years, 6 months ago
By
an anonymous customer
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
new one
answered 3 years, 4 months ago
By
walmartmamaandgrandma
 - huntsville alabama
answer 2
you must purchase a straight talk phone
answered 3 years, 5 months ago
By
stuartt
 - topeka, ks
answer 3
have to get a new phone dawg!
answered 3 years, 6 months ago
By
gahforever
 - mcminnville, Oregon
Question

In one answer it says you can use an existing cell phone, and in another it says only smart talk phones. Does that mean you cant use a US Cellular ph

asked 3 years, 5 months ago
By
Efflobee
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
straight talk phones only
answered 3 years, 4 months ago
By
walmartmamaandgrandma
 - huntsville alabama
answer 2
you can only use straight talk phones with straight talk service cards. they will NOT except any outside phones
answered 3 years, 5 months ago
By
stuartt
 - topeka, ks
answer 3
um as far as i know you can keep cellphone #'s but you need a straight talk phone
answered 3 years, 5 months ago
By
ronnycat13
Question

does straight talk card work on trac phones?

asked 2 years, 6 months ago
By
tigger22012
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
America Movil owns Tracfone, Net10, and StraightTalk. The cards and phones are Not interchangable.
answered 2 years, 3 months ago
By
an anonymous customer
answer 2
no,only straight talk
answered 2 years, 6 months ago
By
coleman2
 - Travelers rest
answer 3
Straight Talk phones are ran by Tracfone.
answered 2 years, 6 months ago
By
TheOriginalSchubby
 - Fairfield. Il
Question

How do I order a SIM card from Straight Talk?

I've been searching the site but do not fine just a SIM card. I have an unlocked ATT iPhone 3GS that I'd like to use with Straight Talk. All I need is a SIM card from ST...but can't seem to locate one on the site....would someone please reply with the link if available?

Thanks!
asked 2 years, 2 months ago
By
lisa2b
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
I use NET10, a straight talk sister company, and they all work the same. For a straight talk SIM go to http://www.straighttalksim.com/shop.php and buy a $15 SIM for your Iphone, I've used NET10 with an Iphone 3GS and it works fine. Now I'm using an unlocked AT&T Galaxy 2 Skyrocket and it works fine too. Iphone 3GS takes standard SIM, Iphone 4G takes micro SIM. Both are available from these prepaid carriers. There's nothing to investigate these carriers accept both locked and ulocked GSM phones. AT&T and Tmobile are both GSM carriers so their phones will work even if carrier locked.
Good luck
answered 2 years, 2 months ago
By
gcam
 - Mass
answer 2
Lisa, you'd better investigate this further because I think what you're trying to do will only work with the 4g phones. I know it is only like 15$ for the sim card alone from ST.
answered 2 years, 2 months ago
By
an anonymous customer
 - Sidney, Ohio
answer 3
straighttalk.com is where it is located. I have been in that area but it may not support your phone. The have two SIM cards for phone. They give you a diagram and you match it up with the slot in your phone to see if it will fit. Like I say it is there you just have to work around the departments to find it.
answered 2 years, 2 months ago
By
puppydog1234
 - Felton
Question

Who is the provider for straight talk

asked 1 year, 10 months ago
By
Sunnie
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
My understanding is:
• ST runs off of the “pre-paid” part of the towers
• Unlike a plan through AT&T or Verizon
• NOT the whole tower, so your service will be LIMITED.

Depends on what "letter" is in the model #...

► Remember ◄
“c” = Verizon towers
“g” = AT&T towers
answered 1 year, 10 months ago
By
pickySandy
 - West Virginia
answer 2
Depending on where you live, you can buy a StraightTalk phone that uses Verizon towers, Sprint, or AT&T. I have the Android Samsung Galaxy Proclaim that runs off Verizon, because I basically live in the middle of nowhere. No matter where I go, my phone always works. Sprint and AT&T will not work where I live or in most rural areas.
answered 1 year, 10 months ago
By
Sennah
 - Ocala, FL
answer 3
You can choose from AT&T and T-mobile. Bear in mind the T-mobile's 3G is only available to some phones, especially not iPhone. The price and service are quite much the same.
answered 1 year, 10 months ago
By
CCL13
 - Pittsburgh, PA
Question

Can I keep my existing mobile number

asked 5 months, 2 weeks ago
By
Segal
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
I've not used this feature (in setup), but there's a way. Customer service is easily accessible if You can't do it on your own!
answered 5 months, 2 weeks ago
By
Pears2291
answer 2
Yes, as long as all porting requirement are met. Be sure to keep your existing service active as it needs to be active at the time you start service at Straight Talk.
answered 5 months, 2 weeks ago
By
richardarr
answer 3
Segal, yes.. You can keep your existing number, provided you have not let your service on your existing provider run out. You can have them port your number to Straight Talk, and keep right on using it! It usually takes just a few minutes to initially have it ported over, but may take an hour or so to actually activate. Only thing I would advise against, is setting up auto pay. If you ever need to cancel auto pay, you will need to speak with a Straight Talk Rep, and that is next to impossible.. = /
answered 5 months, 2 weeks ago
By
Santana45
Question

is this card compatible with the TracFone Samsung Galaxy Centura

asked 4 months, 3 weeks ago
By
roc
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
No
answered 4 months, 1 week ago
By
CommunityAnswer
answer 2
As far as I know unless they have changed something since I got my phone, you can only use a Straight Talk card for a Straight Talk phone.
answered 4 months, 2 weeks ago
By
RAIDERSLANE
answer 3
Yes....The Android phones only work with the $45, and $60 plans!
answered 4 months, 3 weeks ago
By
03Defender
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