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Most Recent Questions
Recent Question:
Can I use my existing cell phone? I currently have a Samsung Galaxy 4 SNote. Verizon plan is eating me alive $$$$
Recent Question:
how soon do i have to activate the service? Can I wait a couple of weeks?
Recent Question:
Why must you buy a phone from Wal-Mart to use this product?

Customer Questions & Answers for
Straight Talk Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)

You will receive a confirmation email from Walmart.com within minutes of successful order placement. A second email from walmartonline@e-deliverygroup.com with access to your PIN will be delivered within 60 minutes* If you have issues receiving your email, go to the following webpage to access your purchase: www.walmart.e-deliverygroup.com. Enter your email address used to order on Walmart.com, your billing ZIP code and your Walmart.com Order Number (your order number can be found on your confirmation email from Walmart.com or in your Account Order History on Walmart.com). To view frequently asked questions about this product visit www.e-deliverygroup.com/faq There are no returns or refunds on electronically fulfilled PIN numbers. Walmart.com is not responsible for stolen or misplaced PINs. *Pins are usually delivered in minutes or, at most, within 48 hours depending on additional order validation required by Wal-Mart or your Credit Card company.
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Product Details

Questions & Answers for Straight Talk Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)

Question

Does straight talk use all together verizon, at&t, and Tmobile or does it depend on the card you get? I am trying to switch from Sprint to prepaid.

asked 2 months, 1 week ago
By
Sebrina
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
depends on what phone you buy.
answered 2 months ago
By
chicky123
answer 2
Sebrina, Straight Talk uses all four of the major U.S. carriers' networks; Verizon, AT&T, Sprint, and T-Mobile. What determines what network a phone or your phone will use with Straight Talk will depend on the phone model (not the service card you buy) or the SIM card used if a GSM BYOP phone.

Each phone model Straight Talk sells will have a predetermined network which it will use. Straight Talk determines what network the phone will use. A model may have two versions --for instance, one running on Verizon and another using Sprint (as is the case with the Samsung Galaxy SIII). A phone on Straight Talk service will only use ONE network and will do so no matter where you travel in the U.S. and for as long as the phone is on Straight Talk service.

Contrary to popular belief, a phone will not use one network in one area and switch to another network in other locations. If a Straight Talk phone uses Verizon, for example, it will use Verizon no matter where you are or where you travel in the U.S. It will NOT use Verizon in one city and AT&T in another. Many believe that a Straight Talk phone will use the strongest signal available no matter what the network and that is NOT true.

If you take any given phone here on the Walmart website that Straight Talk is selling, you will see that some models use Verizon, some use AT&T, some Sprint, and even some use T-Mobile.

If you bring an "unlocked GSM" phone to Straight Talk service, depending on the bands the phone can use, you will have the choice of using it on either the AT&T network or the T-Mobile network.

This $45 Unlimited service card will work with any Straight Talk phone regardless of the network it uses so you do not have to worry about that.

In my opinion, Straight Talk is a good choice for a prepaid provider. I came from Sprint contracted service to Straight Talk and haven't regretted it. In fact, I just had a problem with my phone not receiving data and I could not get it to work even after fiddling with the APN settings. I called Straight Talk and talked to two reps. The first one asked a lot of questions and then transferred me to another tech support person. The tech support guy was very patient and spent over a half-hour with me and finally figured out what I had done incorrectly. My phone is just out of warranty but still they spent almost an hour with me correcting the problem with hardly any wait at all before being connected with a rep. Yes, not what you normally read about Straight Talk's reputation for having "no service." Even though the reps are sometimes difficult to understand (support is outsourced), some of the reps are very patient and will repeat as many times as necessary if you are not understanding what they are saying. I had to have the guy repeat several settings and he kindly used "T as in Tom or A as in Adam" etc. until I understood what he was saying without getting indignant about it.
answered 2 months, 1 week ago
By
richardarr
Question

if i buy a straight talk phone, can i activate it with a card and start using it right away?

asked 2 years, 8 months ago
By
DestinyKat
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
4 answers
Answers
answer 1
Yes you can
answered 2 years, 8 months ago
By
Panda345
 - Cheyenne, WY
answer 2
Yes, as long as you are not porting.
answered 2 years, 8 months ago
By
kcribb
 - Florida
answer 3
It could take about an hour, but its pretty fast.
answered 2 years, 8 months ago
By
cookingkay
answer 4
When I purchased a Straight Talk phone and card for my sister, I walked out of the store with a phone number and active service. I eventually switched to Auto Refill with a credit card. When my sister passed away a few weeks ago, I cancelled the Auto Refill. It was very easy - one 5 minute phone call and no hassle at all, and I received a text that Auto Refill was cancelled. It also showed up on the phone and account right away.
answered 2 years, 8 months ago
By
78thStreet
 - ND
Question

What is the coverage area? and will there be charges if i leave my area to make call?

asked 2 years ago
By
Bes
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
Straight Talk service is available in 96% of the US and based on the zip code AND the cell phone you choose.

Models with "G" in the description are AT&T and T-Mobile. Models with "C" in the description are Verizon. Some phone models are Sprint. Pick your phone accordingly.

There are never roaming charges. Cost of local and long distance and calls to 60 countries are the same no matter where you are in the US. No other carrier offers that for $45 plus tax. And you get unlimited texting to US cell phones and unlimited internet.
answered 2 years ago
By
Canopyfan2
answer 2
Correction, the $45 card has unlimited long distance, the $30 card is different, once you use up your minutes, you're done until you buy a new card. But it doesn't matter where you call in the states, it's the same.
answered 2 years ago
By
Idontknowwhattopick
answer 3
It's nationwide and this plan is unlimited long distance.
answered 2 years ago
By
Idontknowwhattopick
Question

Who is the provider for straight talk

asked 2 years ago
By
Sunnie
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
My understanding is:
• ST runs off of the “pre-paid” part of the towers
• Unlike a plan through AT&T or Verizon
• NOT the whole tower, so your service will be LIMITED.

Depends on what "letter" is in the model #...

► Remember ◄
“c” = Verizon towers
“g” = AT&T towers
answered 2 years ago
By
pickySandy
 - West Virginia
answer 2
Depending on where you live, you can buy a StraightTalk phone that uses Verizon towers, Sprint, or AT&T. I have the Android Samsung Galaxy Proclaim that runs off Verizon, because I basically live in the middle of nowhere. No matter where I go, my phone always works. Sprint and AT&T will not work where I live or in most rural areas.
answered 2 years ago
By
Sennah
 - Ocala, FL
answer 3
You can choose from AT&T and T-mobile. Bear in mind the T-mobile's 3G is only available to some phones, especially not iPhone. The price and service are quite much the same.
answered 2 years ago
By
CCL13
 - Pittsburgh, PA
Question

Is there a plan for straight talk that is on contract?? Not worrying to renew with a card

asked 3 months, 4 weeks ago
By
nancy
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
No and yes
answered 3 months, 4 weeks ago
By
eugenegw
answer 2
Straight Talk is a pre-paid service with no contract. If you dislike having to go into Walmart each month to grab a service card or just want to save a trip, you can have it come from your debit/credit card automatically each month. You can also pay over the phone, pay from Straight Talk website, or even buy the card from Walmart.com and have a service pin delivered right to your inbox. Hope this helps.
answered 3 months, 4 weeks ago
By
jjb2009
answer 3
nancy, all Straight Talk plans are no-contract where you pay in advance for service. Straight Talk does not have any contracted service so you never "owe" them anything nor will you ever be billed for services because you pay in advance for as much service as you determine is wanted.

However, if your question is if there is a way to not worry about renewing or buying a service card every month, yes, there are several options you have to avoid that.

You can purchase this plan at a discount by opting to buy blocks of service in either 3-, 6-, or 12-month bundles. The further you pay in advance, the greater the discount. If you pay for a 12-months of service in advance, for instance, you will essentially be paying $41.25 a month instead of $45. The 12-month bundle is currently being sold at Straight Talk for $495.

Walmart.com currently offers both the 3- or 6-month service cards/bundles online for a bundled discount in addition to selling this single month (30-day) card for $45.

You can also put as much service (or as many cards or bundles of cards) as you wish in your "reserve" account where it can be applied to extend your "service end date" to as far out as you determine you want to pay. It's your choice. You can pay for two years at one time if you'd like ...or three years, etc. Each card or bundle in your "reserve" account will automatically be applied as needed to keep your service active.

Finally, you can have Straight Talk enroll you in "auto-refill" where each month they will charge for service in advance on a credit or debit card automatically so you don't have to remember to pay each month.
answered 3 months, 4 weeks ago
By
richardarr
Question

if my device breaks and still, has time on it can they send me a new one or do i have to buy a new one?

asked 3 years, 10 months ago
By
mike1442
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
your out of luck anytime not used is lost. phone or not.
answered 3 years, 10 months ago
By
MILBOB8819
 - Lemoore, Ca
answer 2
Great question. If your device breaks because of normal use or damage you have to buy a new one on your own.

If your phone malfunctions you would contact Straight Talk to replace it. Personally if this happened to me I'd buy a new phone that wait for this... Straight Talk phones are not so inexpensive.
answered 3 years, 10 months ago
By
Canopyfan2
 - Raleigh, NC
answer 3
I had the same thing happen to me. I just took my broken phone back to Walmart and they were more than happy to exchange it (this may vary by location) Then I got ahold of Straight Talk customer support and they were able to transfer my number as well as minutes to the new phone with not too much of a hassle.
answered 3 years, 10 months ago
By
IdahoFisherman
Question

Can i keep my current phone number if i swith to straight talk?

asked 3 years, 4 months ago
By
an anonymous customer
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
yes you can port your number
answered 3 years, 3 months ago
By
leeman1
 - Florida
answer 2
Yes.

During phone activation you will have the option to keep your current telephone #.
answered 3 years, 4 months ago
By
Canopyfan2
 - NC
Question

Who carries the service on the smart phone cards that have the blue maps and who services the red maps?

asked 2 years, 10 months ago
By
an anonymous customer
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
Straight talk uses ATT and verizon
answered 2 years, 8 months ago
By
cookingkay
answer 2
From what I have found out the blue maps means it runs off the GSM networks such as ATT or TMOBILE. The red map means its on a CDMA network either Verizon or SPRINT or any other CDMA network
answered 2 years, 9 months ago
By
chiefx11
 - Marietta, OH
Question

how many of the 30-day $45 cards can a person buy ?

1 a month unlimited?
asked 2 years, 11 months ago
By
an anonymous customer
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
You can buy as many as you want and add them to a reseve. You can also buy 3 month 6 month or a year cards.
answered 2 years, 8 months ago
By
cookingkay
answer 2
You can buy extra cards and place them in reserve on you straight talk account. They will be added to your phone at your end service date.
answered 2 years, 11 months ago
By
Laura61377
Question

how many minutes of calling do i get?

i would like to buy this item, but i want to know how many minutes i get to call people on cell phones, and house phones, and if i would get free minutes of calling after a certain time of the day and on weekends. and would i get charged if someone calls me during the day?

also would like to know if the unlimited web access, is including to to go on the internet, or on facebook and email etc etc.

ALSO: i have a blackberry curve 8530, from verizon that isnt being used, could i use it with these minutes or no ?
asked 3 years, 1 month ago
By
JennSop
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
u can't use this phone on straightalk. verizon and sprint phones won't work
answered 2 years, 3 months ago
By
mpfteam
 - GILMER, TX
answer 2
You can't use a cell phone from another carrier.

This prepaid product is paid every 30 days and you will either renew (buy another 30 days) or it will stop working, there is no contract. There are no roaming fees. You pay a set price of $45 (plus local sales tax) and no more. The phone works 'nationwide' to other cell phones, residential business land lines. Usage is nationwide unlimited calling (inbound/outbound) anytime minutes, texting, and mobile web to any phone. So, to answer your question, there are no additional fees, call any phone nationwide AND that includes Puerto Rico, Virgin Isles, Hawaii, and Alaska. It does not include Canada or Mexico.

Access to the internet is unlimited but it depends on the phone that you buy as to what kind of web sites you can visit. And that depends on the capability of the Straight Talk phone you choose. If you choose the LG 100C internet is very basic, the browser is very basic. If you choose the Nokia E71 or Samsumg Galaxy Precedent you can visit just about any site and download apps and watch videos. The range of access comes down to the functionality of phone you choose. All of the phones accept the $45 plan.

You must buy another $45 30 day plan to keep your phone active. At any point that you do not keep your phone active you will lose your telephone # (there is a 3 day grace though). You can prepay, you can use a credit card, you can setup 'reserve' plans that activate as your current plan expires, you can pay as you go or pay for 180 days or a year.

You'll save a bundle with Straight Talk. There's no other carrier that has $45 unlimited. None. I switched two years ago this month with not one regret.
answered 3 years ago
By
Canopyfan2
 - NC
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