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Most Recent Questions
Recent Question:
I have the $30 plan, but can i change to pay by the minute plan then go back to the $30 plan again?
Recent Question:
I am buying minutes for someone out of town, how do I do this?
Recent Question:
is this card compatible with the TracFone Samsung Galaxy Centura

Customer Questions & Answers for
Straight Talk Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)

You will receive a confirmation email from Walmart.com within minutes of successful order placement. A second email from walmartonline@e-deliverygroup.com with access to your PIN will be delivered within 60 minutes* If you have issues receiving your email, go to the following webpage to access your purchase: www.walmart.e-deliverygroup.com. Enter your email address used to order on Walmart.com, your billing ZIP code and your Walmart.com Order Number (your order number can be found on your confirmation email from Walmart.com or in your Account Order History on Walmart.com). To view frequently asked questions about this product visit www.e-deliverygroup.com/faq There are no returns or refunds on electronically fulfilled PIN numbers. Walmart.com is not responsible for stolen or misplaced PINs. *Pins are usually delivered in minutes or, at most, within 48 hours depending on additional order validation required by Wal-Mart or your Credit Card company.
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Product Details

Questions & Answers for Straight Talk Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)

Question

Can i keep my current phone number if i swith to straight talk?

asked 2 years, 8 months ago
By
an anonymous customer
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
yes you can port your number
answered 2 years, 8 months ago
By
leeman1
 - Florida
answer 2
Yes.

During phone activation you will have the option to keep your current telephone #.
answered 2 years, 8 months ago
By
Canopyfan2
 - NC
Question

how many minutes of calling do i get?

i would like to buy this item, but i want to know how many minutes i get to call people on cell phones, and house phones, and if i would get free minutes of calling after a certain time of the day and on weekends. and would i get charged if someone calls me during the day?

also would like to know if the unlimited web access, is including to to go on the internet, or on facebook and email etc etc.

ALSO: i have a blackberry curve 8530, from verizon that isnt being used, could i use it with these minutes or no ?
asked 2 years, 6 months ago
By
JennSop
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
u can't use this phone on straightalk. verizon and sprint phones won't work
answered 1 year, 8 months ago
By
mpfteam
 - GILMER, TX
answer 2
You can't use a cell phone from another carrier.

This prepaid product is paid every 30 days and you will either renew (buy another 30 days) or it will stop working, there is no contract. There are no roaming fees. You pay a set price of $45 (plus local sales tax) and no more. The phone works 'nationwide' to other cell phones, residential business land lines. Usage is nationwide unlimited calling (inbound/outbound) anytime minutes, texting, and mobile web to any phone. So, to answer your question, there are no additional fees, call any phone nationwide AND that includes Puerto Rico, Virgin Isles, Hawaii, and Alaska. It does not include Canada or Mexico.

Access to the internet is unlimited but it depends on the phone that you buy as to what kind of web sites you can visit. And that depends on the capability of the Straight Talk phone you choose. If you choose the LG 100C internet is very basic, the browser is very basic. If you choose the Nokia E71 or Samsumg Galaxy Precedent you can visit just about any site and download apps and watch videos. The range of access comes down to the functionality of phone you choose. All of the phones accept the $45 plan.

You must buy another $45 30 day plan to keep your phone active. At any point that you do not keep your phone active you will lose your telephone # (there is a 3 day grace though). You can prepay, you can use a credit card, you can setup 'reserve' plans that activate as your current plan expires, you can pay as you go or pay for 180 days or a year.

You'll save a bundle with Straight Talk. There's no other carrier that has $45 unlimited. None. I switched two years ago this month with not one regret.
answered 2 years, 5 months ago
By
Canopyfan2
 - NC
Question

Data Plan

Does the Straight Talk $45 plan include data plan as well (ie. email)?
asked 2 years, 5 months ago
By
edsbay
 - Atlanta
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
The $45 plan includes unlimited talk, text and data. However, I've seen many complaining on the StraightTalk facebook page that they weren't able to access the internet for short amounts of time...there's this tricky thing called the fair usage agreement that you enter into by using the internet on your phone (really on most wireless carriers). I check my email and facebook several times a day and have never had trouble with it though.
answered 2 years, 5 months ago
By
smalltowngirl04
 - Arkansas
answer 2
Yes.

$45 unlimited includes unlimited access to mobile web, including videos and music and downloads.

The way to look at Straight Talk is, the plan is the same for all phones however not every phone has the same capabilities. Example, if you buy the low-tech phone LG 100C you have limited choices for Internet. If you buy the Galaxy Precedent you have full access to sites like Youtube and Facebook.
answered 2 years, 5 months ago
By
Canopyfan2
 - NC
Question

Are there any hidden fees with the Straight Talk Unlimited plan? Or taxes?

Mostly I am wondering about the 911 access fees and the other fees you get with regular cell phone bills.
asked 1 year, 4 months ago
By
Interested
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
911,etc.is free to call.The taxes are only when purchasing the card so it is actually $48 and some odd cents a month.Everything else is unlimited.Free 411 included.
answered 1 year, 4 months ago
By
Ohio740
answer 2
For example, my $30 plan costs $32.23 each month.

Part of that is local sales tax and .03 is "the fee".

If you need ot know how much just add the plan to your walmart.com shopping cart and begin the check out process, you'll be given the total.
answered 1 year, 4 months ago
By
Canopyfan2
Question

Can I keep my cell phone number if I switch to Straight Talk and how ?

asked 2 months ago
By
TexasTJ
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
You can keep your number when switching to Straight Talk.
answered 2 months ago
By
CommunityAnswer
answer 2
At the time you activate service with Straight Talk, you will have the opportunity to "port" you current number.

You should keep your current service active ...do NOT cancel your service as it will automatically be cancelled when the porting process is complete.

You should be prepared to give Straight Talk the following information at the time of activation:

1. Your contact Information including ZIP code as it is registered with your current service provider

2. Your account number with your current service provider

3. Your PIN or password to the account
answered 2 months ago
By
richardarr
Question

Does the unlimited data, really mean unlimited, or is there a cap of 2 gig or 5 gig or no streaming of music or video?

This is a question about the $45.00 @ month unlimited talk, text and data plan.
asked 1 year, 5 months ago
By
ken
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
1 answer
Answers
answer 1
Talk and Text are unlimited. Data is not unlimited. While they advertise unlimited the Terms of Service explicitly cite termination due to excessive use. They don't define 'excess' but the other Terms of Service limit your activities so 'excess' can be evaluated as abuse.

So you will be ok if you use a local Wi-Fi a connection before data starts to transfer.

Straight Talk Internet usage is capped at 2gb/plan or 100mb/daily. Excessive use will get you terminated then you'll lose your telephone # with no way to get it back.
answered 1 year, 5 months ago
By
Canopyfan2
Question

Where can I see the coverage map

asked 4 months ago
By
Rookie
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
4 answers
Answers
answer 1
Rookie, I guess you didn't think much of my response nor the two other responses that gave you links to the Straight Talk website.

Again, there is NO general coverage map as Straight Talk uses all four of the major carriers ...AT&T, T-Mobile, Verizon, and Sprint.

Each phone model Straight Talk sells will use one of those networks. One model may use Verizon and another model may use AT&T.

It will depend on what phone (brand and model of phone) you use with Straight Talk on what the coverage map will look like.

Once you determine what phone you are going to use or purchase, that phone is already preassigned to use one of the four major carrier's towers or network. It will use that network for the life of the phone while it's on Straight Talk no matter where you travel in the U.S.

For example, if you choose a Straight Talk phone that uses Verizon towers, that phone will use Verizon for the life of the phone no matter where you travel in the U.S.

The coverage map for Verizon native coverage look like this (copy-and-paste);

http://vzwmap.verizonwireless.com/dotcom/coveragelocator/Default.aspx?requesttype=NEWREQUEST?requesttype=newsearch&coveragetype=prepay

It will be all of the area shaded in purple where you will have actually both voice and 3G data coverage.

However, if you choose a Straight Talk phone that uses AT&T, for instance, the coverage map will look different.

Again, an approximate summary for Straight Talk coverage (all four networks) can be found on this one page and originally came from the Straight Talk website ...these are Straight Talk maps !!!:

http://2.bp.blogspot.com/-DClNAYFn7F0/UW2SPTyj4SI/AAAAAAAAF-M/UQz5QVvwBR0/s1600/StraightTalk.jpeg

The four maps correspond to this:

GSM-T = T-mobile
GSM-A = AT&T
CDMA-S = Sprint
CDMA-V = Verizon

I apologize if this is not helpful but "it is the way it is" if you want a coverage map for Straight Talk service. Straight Talk is a MVNO (meaning they buy bulk service from major carriers to resell) so they do not own their own towers. They use the towers of the four major carriers. Therefore, for practical purposes, you actually have four coverage maps to look at and what one you ultimately use will depend on what phone you choose to use on Straight Talk.
answered 3 months, 4 weeks ago
By
richardarr
answer 2
I know this is a really weird and long URL but it will take you to the exact page. All you need to do is just type in your zip code in the box on the left:

http://www.straighttalk.com/wps/portal/home/h/coverage/servicearea/!ut/p/b1/hc7JCsJADIDhJ7JJ2lniUTp2s1atgnYuUkWk2OUi-vqO4EVBzS3w5SdgofJJoA6kZAE7sH19a871tRn6un3uVu03M6PLDJEX4VJhWqowM6uUMCYHKgcMZvNgNUn8UhFjuszjyFAeIOt_9xnY5tB592PnoceMHJAU7CJKyDFswb4HkGJyAcOSoqmPqF_g1wMfINHSgSRcx7rAReS_AH6ZCUKRDN0JOtvypUlHDzJtjWc!/dl4/d5/L2dBISEvZ0FBIS9nQSEh/?uri=nm%3Aoid%3AZ6_D0JM3QAH2BMI90IBBM505330O5
answered 3 months, 4 weeks ago
By
BrooklynTalker
answer 3
Here are the four maps that will give you a rough idea of each network Straight Talk uses (copy-and-paste):

http://www.howardforums.com/attachment.php?attachmentid=73733&d=1317514556

GSM-T = T-mobile
GSM-A = AT&T
CDMA-S = Sprint
CDMA-V = Verizon

However, those maps may not be as up-to-date as if you went to the individual carrier's website and used their interactive maps.

Remember, CDMA or Verizon and Sprint will provide service only in their native coverage areas ...in other words, no roaming. GSM or AT&T and T-Mobile have very limited roaming when using Straight Talk.
answered 4 months ago
By
richardarr
answer 4
www.straighttalk.com
answered 4 months ago
By
TampaShooters
Question

How do I order a SIM card from Straight Talk?

I've been searching the site but do not fine just a SIM card. I have an unlocked ATT iPhone 3GS that I'd like to use with Straight Talk. All I need is a SIM card from ST...but can't seem to locate one on the site....would someone please reply with the link if available?

Thanks!
asked 1 year, 9 months ago
By
lisa2b
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
I use NET10, a straight talk sister company, and they all work the same. For a straight talk SIM go to http://www.straighttalksim.com/shop.php and buy a $15 SIM for your Iphone, I've used NET10 with an Iphone 3GS and it works fine. Now I'm using an unlocked AT&T Galaxy 2 Skyrocket and it works fine too. Iphone 3GS takes standard SIM, Iphone 4G takes micro SIM. Both are available from these prepaid carriers. There's nothing to investigate these carriers accept both locked and ulocked GSM phones. AT&T and Tmobile are both GSM carriers so their phones will work even if carrier locked.
Good luck
answered 1 year, 9 months ago
By
gcam
 - Mass
answer 2
Lisa, you'd better investigate this further because I think what you're trying to do will only work with the 4g phones. I know it is only like 15$ for the sim card alone from ST.
answered 1 year, 9 months ago
By
an anonymous customer
 - Sidney, Ohio
answer 3
straighttalk.com is where it is located. I have been in that area but it may not support your phone. The have two SIM cards for phone. They give you a diagram and you match it up with the slot in your phone to see if it will fit. Like I say it is there you just have to work around the departments to find it.
answered 1 year, 9 months ago
By
puppydog1234
 - Felton
Question

if my device breaks and still, has time on it can they send me a new one or do i have to buy a new one?

asked 3 years, 3 months ago
By
mike1442
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
your out of luck anytime not used is lost. phone or not.
answered 3 years, 3 months ago
By
MILBOB8819
 - Lemoore, Ca
answer 2
Great question. If your device breaks because of normal use or damage you have to buy a new one on your own.

If your phone malfunctions you would contact Straight Talk to replace it. Personally if this happened to me I'd buy a new phone that wait for this... Straight Talk phones are not so inexpensive.
answered 3 years, 3 months ago
By
Canopyfan2
 - Raleigh, NC
answer 3
I had the same thing happen to me. I just took my broken phone back to Walmart and they were more than happy to exchange it (this may vary by location) Then I got ahold of Straight Talk customer support and they were able to transfer my number as well as minutes to the new phone with not too much of a hassle.
answered 3 years, 3 months ago
By
IdahoFisherman
Question

Are there any voicemail options when using Smart Talk?

asked 3 years, 3 months ago
By
icehog
 - Chicagoland
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
YES ITS EXACTLY LIKE ANY CONTRACT PHONE EX SPRINT ATT TMOBILE BUT BETTER!!! BEST SERVICE AND COVERAGE IVE EVER HAD BY FAR!!!!!!CANT GO WRONG IM SOOOO IMPRESSED I WOULD PAY DOUBLE IF I HAD TO!!!
answered 3 years, 3 months ago
By
straighttalklover1
 - SHERMAN TX
answer 2
yes you can personalise
answered 3 years, 3 months ago
By
MILBOB8819
 - Lemoore, Ca
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