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Most Recent Questions
Recent Question:
if i do not used all my min. will i lose or will they rollover
Recent Question:
Can this be used with the internet on the go mobile hot spot>?.
Recent Question:
will the hotspot device work on my home desktop
Questions with Most Recent Answers
Question:
was considering going to this from verizon. can i use minutes for text?
Question:
If I already have service for (1) year, does it extend 3 months every time a would purchase this card?
Question:
Can this be used with the internet on the go mobile hot spot>?.

Customer Questions & Answers for
Straight Talk Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)

You will receive a confirmation email from Walmart.com within minutes of successful order placement. A second email from walmartonline@e-deliverygroup.com with access to your PIN will be delivered within 60 minutes* If you have issues receiving your email, go to the following webpage to access your purchase: www.walmart.e-deliverygroup.com. Enter your email address used to order on Walmart.com, your billing ZIP code and your Walmart.com Order Number (your order number can be found on your confirmation email from Walmart.com or in your Account Order History on Walmart.com). To view frequently asked questions about this product visit www.e-deliverygroup.com/faq There are no returns or refunds on electronically fulfilled PIN numbers. Walmart.com is not responsible for stolen or misplaced PINs. *Pins are usually delivered in minutes or, at most, within 48 hours depending on additional order validation required by Wal-Mart or your Credit Card company.
Customer Questions & Answers:
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Product Details

Questions & Answers for Straight Talk Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)

Question

Does straight talk use all together verizon, at&t, and Tmobile or does it depend on the card you get? I am trying to switch from Sprint to prepaid.

asked 5 months, 1 week ago
By
Sebrina
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
depends on what phone you buy.
answered 5 months ago
By
chicky123
answer 2
Sebrina, Straight Talk uses all four of the major U.S. carriers' networks; Verizon, AT&T, Sprint, and T-Mobile. What determines what network a phone or your phone will use with Straight Talk will depend on the phone model (not the service card you buy) or the SIM card used if a GSM BYOP phone.

Each phone model Straight Talk sells will have a predetermined network which it will use. Straight Talk determines what network the phone will use. A model may have two versions --for instance, one running on Verizon and another using Sprint (as is the case with the Samsung Galaxy SIII). A phone on Straight Talk service will only use ONE network and will do so no matter where you travel in the U.S. and for as long as the phone is on Straight Talk service.

Contrary to popular belief, a phone will not use one network in one area and switch to another network in other locations. If a Straight Talk phone uses Verizon, for example, it will use Verizon no matter where you are or where you travel in the U.S. It will NOT use Verizon in one city and AT&T in another. Many believe that a Straight Talk phone will use the strongest signal available no matter what the network and that is NOT true.

If you take any given phone here on the Walmart website that Straight Talk is selling, you will see that some models use Verizon, some use AT&T, some Sprint, and even some use T-Mobile.

If you bring an "unlocked GSM" phone to Straight Talk service, depending on the bands the phone can use, you will have the choice of using it on either the AT&T network or the T-Mobile network.

This $45 Unlimited service card will work with any Straight Talk phone regardless of the network it uses so you do not have to worry about that.

In my opinion, Straight Talk is a good choice for a prepaid provider. I came from Sprint contracted service to Straight Talk and haven't regretted it. In fact, I just had a problem with my phone not receiving data and I could not get it to work even after fiddling with the APN settings. I called Straight Talk and talked to two reps. The first one asked a lot of questions and then transferred me to another tech support person. The tech support guy was very patient and spent over a half-hour with me and finally figured out what I had done incorrectly. My phone is just out of warranty but still they spent almost an hour with me correcting the problem with hardly any wait at all before being connected with a rep. Yes, not what you normally read about Straight Talk's reputation for having "no service." Even though the reps are sometimes difficult to understand (support is outsourced), some of the reps are very patient and will repeat as many times as necessary if you are not understanding what they are saying. I had to have the guy repeat several settings and he kindly used "T as in Tom or A as in Adam" etc. until I understood what he was saying without getting indignant about it.
answered 5 months, 1 week ago
By
richardarr
Question

Can I keep my cell phone number if I switch to Straight Talk and how ?

asked 1 year ago
By
TexasTJ
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
You can keep your number when switching to Straight Talk.
answered 1 year ago
By
CommunityAnswer
answer 2
At the time you activate service with Straight Talk, you will have the opportunity to "port" you current number.

You should keep your current service active ...do NOT cancel your service as it will automatically be cancelled when the porting process is complete.

You should be prepared to give Straight Talk the following information at the time of activation:

1. Your contact Information including ZIP code as it is registered with your current service provider

2. Your account number with your current service provider

3. Your PIN or password to the account
answered 1 year ago
By
richardarr
Question

Can I use my own phone

asked 3 years, 2 months ago
By
murrellsbakery
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
Must have ATT or TMO phone with ST SIM card... so yes you can use your own phone.
answered 2 years, 8 months ago
By
kcribb
 - Florida
answer 2
Must be a phone purchased through straight talk
answered 3 years, 2 months ago
By
LouiseO
 - Brewer, Maine
Question

what about numbers in old phone...

so you can keep your old number, what about all the phone numbers and contacts you have in old phone? does that transfer when they use your current number?
asked 3 years, 6 months ago
By
an anonymous customer
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
After two frustrating weeks they were never able to port my number even though they said they could! Be careful using this company!
answered 3 years, 6 months ago
By
makingthelaws
 - FLorida
answer 2
I don't think so.

Before I called to activate my phone and have my number ported, I transferred all my contacts to a SD card, then moved the numbers to the new phone via the card.
answered 3 years, 6 months ago
By
BC1130
 - Arkansas
Question

Can I get phone number with straight talk $45?

asked 3 years, 4 months ago
By
an anonymous customer
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
2 answers
Answers
answer 1
yes
answered 2 years, 7 months ago
By
mpfteam
 - GILMER, TX
answer 2
Yes.

You must buy a Straight Talk phone with your $45 Straight Talk plan. When you activate your phone you'll have the option to accept a random phone number in your calling area or you can choose to transfer (port) an active cell phone # to your new phone.
answered 3 years, 3 months ago
By
Canopyfan2
 - NC
Question

Are there hidden charges?

When you buy the prepaid cards that says "unlimited talk, text and data" are you really getting just that? Or do you have to pay anything additional to get service? If the card is $45, is that all you pay per month, or do you have to pay anything "hidden".. Are there taxes?
asked 6 months ago
By
Sammy
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
4 answers
Answers
answer 1
There is sales tax on the card. If you buy in Delaware then it really is just $45.
answered 6 months ago
By
Evans35
answer 2
yes their are taxes but still cheaper than buying from the store
answered 6 months ago
By
jtrice53
answer 3
No hidden charges. Only sales tax (varies by state).
answered 6 months ago
By
PermanentNickNameNumber9
answer 4
Sammy, Straight Talk itself does not charge any "hidden" fees. However, they are required to collect any fees and miscellaneous charges that YOUR local jurisdiction requires ...including sales tax. But, even if your state has a sales tax, they may not require sales tax be charged on phone service or phone cards. Again, it depends on your state and local area. Sometimes Walmart is required to charge small fees, again, according to your local jurisdiction. And when purchasing service directly from Straight Talk, they are sometimes required to collect various small access fees, etc. ...again, depending on your local area.

In some states (and local areas), you will not have any additional charges, fees, or charges for sales tax where other states (or local areas) may require several small additional fees, usually not amounting to more than $1-2, in addition to possibly being charged sales tax.

And pertaining to "unlimited data," remember that there is a soft-cap of 3.0GB. Once you reach using 3.0GB of data, your internet speeds can be throttled until the next 30-day cycle begins.
answered 6 months ago
By
richardarr
Question

Who is the provider for straight talk

asked 2 years, 4 months ago
By
Sunnie
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
My understanding is:
• ST runs off of the “pre-paid” part of the towers
• Unlike a plan through AT&T or Verizon
• NOT the whole tower, so your service will be LIMITED.

Depends on what "letter" is in the model #...

► Remember ◄
“c” = Verizon towers
“g” = AT&T towers
answered 2 years, 3 months ago
By
pickySandy
 - West Virginia
answer 2
Depending on where you live, you can buy a StraightTalk phone that uses Verizon towers, Sprint, or AT&T. I have the Android Samsung Galaxy Proclaim that runs off Verizon, because I basically live in the middle of nowhere. No matter where I go, my phone always works. Sprint and AT&T will not work where I live or in most rural areas.
answered 2 years, 3 months ago
By
Sennah
 - Ocala, FL
answer 3
You can choose from AT&T and T-mobile. Bear in mind the T-mobile's 3G is only available to some phones, especially not iPhone. The price and service are quite much the same.
answered 2 years, 3 months ago
By
CCL13
 - Pittsburgh, PA
Question

if my device breaks and still, has time on it can they send me a new one or do i have to buy a new one?

asked 4 years, 2 months ago
By
mike1442
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
your out of luck anytime not used is lost. phone or not.
answered 4 years, 1 month ago
By
MILBOB8819
 - Lemoore, Ca
answer 2
Great question. If your device breaks because of normal use or damage you have to buy a new one on your own.

If your phone malfunctions you would contact Straight Talk to replace it. Personally if this happened to me I'd buy a new phone that wait for this... Straight Talk phones are not so inexpensive.
answered 4 years, 1 month ago
By
Canopyfan2
 - Raleigh, NC
answer 3
I had the same thing happen to me. I just took my broken phone back to Walmart and they were more than happy to exchange it (this may vary by location) Then I got ahold of Straight Talk customer support and they were able to transfer my number as well as minutes to the new phone with not too much of a hassle.
answered 4 years, 2 months ago
By
IdahoFisherman
Question

What is the coverage area? and will there be charges if i leave my area to make call?

asked 2 years, 3 months ago
By
Bes
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
Straight Talk service is available in 96% of the US and based on the zip code AND the cell phone you choose.

Models with "G" in the description are AT&T and T-Mobile. Models with "C" in the description are Verizon. Some phone models are Sprint. Pick your phone accordingly.

There are never roaming charges. Cost of local and long distance and calls to 60 countries are the same no matter where you are in the US. No other carrier offers that for $45 plus tax. And you get unlimited texting to US cell phones and unlimited internet.
answered 2 years, 3 months ago
By
Canopyfan2
answer 2
Correction, the $45 card has unlimited long distance, the $30 card is different, once you use up your minutes, you're done until you buy a new card. But it doesn't matter where you call in the states, it's the same.
answered 2 years, 3 months ago
By
Idontknowwhattopick
answer 3
It's nationwide and this plan is unlimited long distance.
answered 2 years, 3 months ago
By
Idontknowwhattopick
Question

Is there a plan for straight talk that is on contract?? Not worrying to renew with a card

asked 7 months ago
By
nancy
on Straight Talk Unlimited* Text, Talk and Web Access 30-Day Service Card (Email Delivery)
3 answers
Answers
answer 1
No and yes
answered 7 months ago
By
eugenegw
answer 2
Straight Talk is a pre-paid service with no contract. If you dislike having to go into Walmart each month to grab a service card or just want to save a trip, you can have it come from your debit/credit card automatically each month. You can also pay over the phone, pay from Straight Talk website, or even buy the card from Walmart.com and have a service pin delivered right to your inbox. Hope this helps.
answered 7 months ago
By
jjb2009
answer 3
nancy, all Straight Talk plans are no-contract where you pay in advance for service. Straight Talk does not have any contracted service so you never "owe" them anything nor will you ever be billed for services because you pay in advance for as much service as you determine is wanted.

However, if your question is if there is a way to not worry about renewing or buying a service card every month, yes, there are several options you have to avoid that.

You can purchase this plan at a discount by opting to buy blocks of service in either 3-, 6-, or 12-month bundles. The further you pay in advance, the greater the discount. If you pay for a 12-months of service in advance, for instance, you will essentially be paying $41.25 a month instead of $45. The 12-month bundle is currently being sold at Straight Talk for $495.

Walmart.com currently offers both the 3- or 6-month service cards/bundles online for a bundled discount in addition to selling this single month (30-day) card for $45.

You can also put as much service (or as many cards or bundles of cards) as you wish in your "reserve" account where it can be applied to extend your "service end date" to as far out as you determine you want to pay. It's your choice. You can pay for two years at one time if you'd like ...or three years, etc. Each card or bundle in your "reserve" account will automatically be applied as needed to keep your service active.

Finally, you can have Straight Talk enroll you in "auto-refill" where each month they will charge for service in advance on a credit or debit card automatically so you don't have to remember to pay each month.
answered 7 months ago
By
richardarr
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