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Most Recent Questions
Recent Question:
Trying to find the TF # on my sim card . i dont see any that match the sim card # in your kits. Why is that?
Recent Question:
What phone service does net 10 work with?
Recent Question:
How many individual phones (not separate numbers) can be hooked into the straight talk home phone line?
Questions with Most Recent Answers
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Tracfone 60 minutes card is suppose to give me double minutes[120]. How do I get them when I purchase the card?
Question:
difference in the AT&T $45.00 plan and the Straight Talk $45.00 plan?
Question:
May I keep my phone # when I purchase a AT&T go phone

Customer Questions & Answers for
Straight Talk Straight Talk Unlimited* Text, Talk, and Web Access 180 Day Service (Email Delivery)

You will receive a confirmation email from Walmart.com within minutes of successful order placement. A second email from walmartonline@e-deliverygroup.com with access to your PIN will be delivered within 60 minutes* If you have issues receiving your email, go to the following webpage to access your purchase: www.walmart.e-deliverygroup.com. Enter your email address used to order on Walmart.com, your billing ZIP code and your Walmart.com Order Number (your order number can be found on your confirmation email from Walmart.com or in your Account Order History on Walmart.com). To view frequently asked questions about this product visit www.e-deliverygroup.com/faq There are no returns or refunds on electronically fulfilled PIN numbers. Walmart.com is not responsible for stolen or misplaced PINs. *Pins are usually delivered in minutes or, at most, within 48 hours depending on additional order validation required by Wal-Mart or your Credit Card company.
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Product Details

Questions & Answers for Straight Talk Straight Talk Unlimited* Text, Talk, and Web Access 180 Day Service (Email Delivery)

Question

After the six months expire, can I purchase more time on a monthly basis?

asked 1 year, 9 months ago
By
mafra
on Straight Talk Unlimited* Text, Talk, and Web Access 180 Day Service (Email Delivery)
4 answers
Answers
answer 1
yes you can change the amount of minutes you buy at anytime.
answered 1 year, 6 months ago
By
goldcar
answer 2
Yes.

Plans are available as 30 days.

But you should enroll in 'Auto Refill' with your credit card or setup a Straight Talk "Reserve" account. Else, you shall lose a day each cycle if you manually renew. You can't wait till day 30 to do it. Who knew? See?
answered 1 year, 9 months ago
By
Canopyfan2
answer 3
Absolutely. Source: Straight Talk customer.
answered 1 year, 9 months ago
By
MrEngineer02
answer 4
Call customer service about it, but I think they only offer six month plan, but call to make sure, enjoy it.
answered 1 year, 9 months ago
By
Docecoco
Question

can you have more than one straight talk phone on this straight talk plan

asked 3 years, 10 months ago
By
an anonymous customer
on Straight Talk Unlimited* Text, Talk, and Web Access 180 Day Service (Email Delivery)
6 answers
Answers
answer 1
you can have as many phones as you want to on the straight talk plan as long as you buy the minutes for those phones.
answered 1 year, 6 months ago
By
goldcar
answer 2
If you're asking if you can buy the 6 month refill card and use it between 2 phones, like 3 months each, I believe the answer is no. For each refill you need a phone associated with it. You can buy as many refills you want for each phone and create a reserve for each particular phone. Hope that helps!
answered 2 years, 6 months ago
By
MrDan99
answer 3
no you can not. only one phone can utilize a straight talk card
answered 3 years, 6 months ago
By
stuartt
 - topeka, ks
answer 4
no you cant us more then one phone with the airtime it can only be used for one straight talk phone
answered 3 years, 7 months ago
By
phonemins
answer 5
No. One plan per phone is required, there are no Straight Talk family plans. For that, check out Wal-Mart Family Mobile.
answered 3 years, 10 months ago
By
Hokulele
answer 6
No. You must buy a plan for each phone. Phones can't share the features in the plan, like minutes and texts, if that's what you're asking.
answered 3 years, 10 months ago
By
Canopyfan2
 - Raleigh, NC
Question

Will the T-mobile $10 card (straight talk 6 months unlimited) work with my phone?

I want to buy a straight talk phone, but this 6 month unlimited card says T-mobile $10 wireless airtime. Will it still give me 6 months unlimited on my Straight Talk Samsung SGH-T401G ST mobile phone I want to purchase?
asked 3 years, 8 months ago
By
mommykimmy
 - Michigan
on Straight Talk Unlimited* Text, Talk, and Web Access 180 Day Service (Email Delivery)
4 answers
Answers
answer 1
this is the straight talk phone card. if you do not think it's the right thing then go to a walmart store and buy it in store.
answered 1 year, 6 months ago
By
goldcar
answer 2
T-Mobile and Straight Talk are 2 separate companies. You can't use T-Mobile PLANS or CARDS or REFILLS on Straight Talk, but I am using a T-Mobile locked phone on Straight Talk with a Straight Talk refill card. Hope that answers your question.
answered 2 years, 6 months ago
By
MrDan99
answer 3
ignore the tmobile remark. only straight talk phone cards work with straight talk phones. tmobile has no dealings with straight talk at all
answered 3 years, 6 months ago
By
stuartt
 - topeka, ks
answer 4
yes it will it works with all straight talk phones and if you are unsure then you can get the 6 month card or the 1 year card at straighttalk.com
answered 3 years, 8 months ago
By
Ladyginuwine1
 - Fairmont, NC
Question

need international coverage

can I purchase $60/30 day or $180/ 90 day cards from walmart
asked 1 year, 10 months ago
By
eric
on Straight Talk Unlimited* Text, Talk, and Web Access 180 Day Service (Email Delivery)
4 answers
Answers
answer 1
you can buy the international card from walmart.
answered 1 year, 6 months ago
By
goldcar
answer 2
On Walmart.com I saw up to a 6 month plan. I am not sure what is the longest card available at the store. At Straightalk you can buy up to a year card.
answered 1 year, 7 months ago
By
luvstech
answer 3
call customer service about it, I don't see they provide any long term for international service and you have to check the country as well before you buy it, not all countries qualify.
answered 1 year, 9 months ago
By
Docecoco
answer 4
No, can not be purchased from Walmart currently.

International calling plan is currently available thru the straighttalk.com website.
answered 1 year, 10 months ago
By
Canopyfan2
Question

If I switch to this type of phone service , can I keep my old phone number

asked 3 years, 1 month ago
By
notcho1
on Straight Talk Unlimited* Text, Talk, and Web Access 180 Day Service (Email Delivery)
4 answers
Answers
answer 1
yes they will switch it for you for free
answered 1 year, 6 months ago
By
goldcar
answer 2
Yes. I have switched both land line numbers and cell phone numbers from Sprint and T-Mobile all to Straight Talk.
answered 2 years, 6 months ago
By
MrDan99
answer 3
yes
answered 2 years, 6 months ago
By
MrsCarolina
answer 4
YES! For more info see Straighttalk.com. Terms and Conditions. The following excerpt is taken from their FAQ:

Can I transfer my current phone number to a Straight Talk phone?
Yes, you may transfer your telephone number from another company to Straight Talk. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider.

You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate,and select the radio button option "Activate my phone with a number transferred from another company."

The transferring of your number to a new Straight Talk might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days.

Your new Straight Talk will be ready to complete activation when your old phone stops working.
answered 3 years ago
By
kBRNA
Question

whose network supports Straight Talk, only Verison get coverage where I live.

asked 3 years, 11 months ago
By
Rikochet
on Straight Talk Unlimited* Text, Talk, and Web Access 180 Day Service (Email Delivery)
4 answers
Answers
answer 1
the big carriers support straight talk. it depends on your zip code as to which carrier you get.
answered 1 year, 6 months ago
By
goldcar
answer 2
You would be able to use any of the CDMA phones sold for Straight Talk. They will have a "C," typically, at the end of the model number. They are the only phones that will work on the VZW network. Stay away from GSM phones in your case, since they are ATT/T-Mobile.
answered 3 years, 2 months ago
By
AaronsTrain
 - NC
answer 3
It depends on the Straight Talk phone that you buy. Here's what Straight Talk Customer Service says:

"Straight Talk is using the CDMA and GSM technologies. The Straight Talk phones that are under the CDMA network do not have a SIM Card. These phones are powered by Verizon. However, the phones under the GSM network have a SIM Card and they are powered by AT&T or T-Mobile (depends on the best working carrier on your area). Please be advised that the Nokia E71 and Nokia 6790 are powered by AT&T only."
answered 3 years, 9 months ago
By
Canopyfan2
 - Raleigh, NC
answer 4
Get a CDMA Straight Talk phone, those use Verizon. GSM ones use AT&T.
answered 3 years, 10 months ago
By
Hokulele
Question

Can I buy 2 6mt unlimited plans and put on my phone? Or hold one until I need it and will it expire?

asked 2 years, 1 month ago
By
arkiechik
on Straight Talk Unlimited* Text, Talk, and Web Access 180 Day Service (Email Delivery)
4 answers
Answers
answer 1
No you can't cause they will both expire on the same day. if you have the money to buy 2 6month minutes just buy a 12 month minutes & you will be set for a whole year.
answered 1 year, 6 months ago
By
goldcar
answer 2
Yes.

You can buy two plans and you can apply them to your phone but it may not work like you think it does.

You can only 'activate' one plan at a time. If you activate two plans back to back it'll just restart your service and you lose the time! Crazy. No telling how many people have made that mistake.

So the way to manage it is, you go to www.straighttalk.com and create a free account. Log in and go to "Reserve" and that is where you put your plan. It will automatically activate itself on the date needed, will sit there until that date.

And if you change phones due to breakage, theft, etc. or you just want a new fancy phone, go ahead and buy a new phone, log in, and transfer to your new phone, and the plan follows.
answered 1 year, 11 months ago
By
Canopyfan2
answer 3
The way StraightTalk works is you put one 6 month plan on your phone so you can use it and the other one will go into reserve. The reserve is nice because it allows you to purchase more plans when you can afford it and they will only go into effect when your current card/plan runs out.
I am half way through a 6 mo plan and have another in reserve myself.
answered 1 year, 11 months ago
By
FruganInMichigan
answer 4
In reading the information on the Straight Talk website, the service becomes active when you enter the pin number received when you purchase a plan (30 day, 45 day, 180 day). One can conclude that if you do not enter the pin number the plan remains inactive/unused until the pin is used. Thus purchasing multiple plans can be done without an unused plan/pin "expiring."
answered 1 year, 11 months ago
By
cybertool
Question

Video and audio streaming

Has the limited data issue been fixed on this plan yet (ie no video/audio streaming, Facebook etc.)?
asked 1 year, 2 months ago
By
Velostic
on Straight Talk Unlimited* Text, Talk, and Web Access 180 Day Service (Email Delivery)
4 answers
Answers
answer 1
To clarify this discussion, Straight Talk now has a definitive soft cap in place where up until just recently, there was just a nebulous explanation of what constituted their soft and hard caps.

The soft cap definition is now spelled out and defined precisely.

As everyone can now see, there is a soft cap of 2.5 GB per 30-day cycle in this product's description above.

The terminology of "Unlimited Data" has been replaced by "Unlimited Mobile Web Access" which might be interpreted to mean that one has unlimited access to use the internet as they please as long as it is understood that speeds will be throttled after 2.5 GB and also that service can still be suspended or terminated for abusing the use of data by using it as a dedicated connection, for sharing or tethering to other devices, etc.
answered 1 year ago
By
richardarr
answer 2
Yes, I've read reports from those who claim that Straight Talk throttled their service to a point where streaming YouTube or using audio was almost impossible but what I'm gathering from talking to Straight Talk reps is that there are underlying usage issues that those who have their service throttled don't realize they are doing.

I've gone around and around with Straight Talk reps and all that I've talked to tell me as long as I am not going over those general thresholds on a continuous basis that I don't have to worry about getting throttled or having my service terminated. I wanted to try to pin them down a bit before buying an extended service refill as I didn't want to go out 6-months or a year and then get terminated with no refund for abuse of service.

They tell me that their plans are for "normal" users. Those that do some streaming, i.e. watch some YouTube or video clips on news sites and maybe do some audio streaming, etc., etc. Normal file transfers and a reasonable amount of streaming are permitted. They don't care how you use the data you are consuming as long as you're not "abusing" the usage.

Many who are continually playing games and streaming video and audio may find themselves getting close to the thresholds of abuse and for those who do, it may be better to use a contracted service. Especially guilty are those who may be blatantly using large amounts of bandwidth by clandestinely using the service for continuous video feeds or attempting to tether or use the phone as a mi-fi. They tell me that they expect most people will use a fair amount of wifi for large file transfers, etc. as wifi will usually give much better speeds than 3G mobile web.

Personally, that's what I do. When I'm at home or somewhere that has a wifi is available, I will use that instead and use mobile web only when I have to when I'm out and about and need to do something where there is no fast wifi connection.

So no, there's no restriction on how you use your data but just don't "abuse" it. The big controversy, however, is that Straight Talk does not have a definite cap on the actual amount of usage that they consider "abuse" and that is what I believe all the complaints and the law suit is about.
answered 1 year, 2 months ago
By
richardarr
answer 3
Thank you! I did not know any of that and it is good to know.

However, I noticed that people were unhappy when, after signing up, they could not play videos on YouTube, steam audio and get on Facebook (kind of things). This limitation is misrepsentational as Straight Talk mention it nowhere.
answered 1 year, 2 months ago
By
Velostic
answer 4
I'm not sure if you could call it "fixed" or not.

There still is controversy as to what constitutes "abuse" and there is not a definitive cap. I believe their TOS was slightly revised at the beginning of the year but not enough to satisfy some pertaining to unlimited use.

From what I gather, there still are flags placed on a user's account if it should exceed 100mb a day continually or 1.5-2.5 GB a month on a consistent basis. I think when your account is flagged, they scrutinize a little closer at how you are using data. If they can ascertain that you are continuously streaming without interruption or determine that you may be violating other guidelines outlined in the TOS that points to "abuse," then they may warn you of the fact and give you a chance to correct your usage habits before terminating your service without refunding any prepaid amounts you've already remitted.
answered 1 year, 2 months ago
By
richardarr
Question

Is the Data use unlimited?

I live in a rural area with no access to DSL, I need internet access to take a online class, I bought a ipad, I only need internet- is the data unlimited for $45 mo?
asked 2 years, 2 months ago
By
Dollarhide
on Straight Talk Unlimited* Text, Talk, and Web Access 180 Day Service (Email Delivery)
4 answers
Answers
answer 1
yes this is totally unlimited.
answered 1 year, 6 months ago
By
goldcar
answer 2
Hello Dollarhide,

This wouldn't be ideal for taking online classes with an iPad not designed for that or to use with a tablet device. It's more for a phone. If your in a rural area you may not have 3G service and only be on EDGE which is slow.

As for last person response I can honestly say I have used over 100 MB a day along with using about 4-8 GB Per-Month since April I have not been kick off yet. I honestly believe those are some rumors maybe they were tethering their whole house internet or something.
answered 2 years, 1 month ago
By
SCress
 - Morgantown, WV
answer 3
NO! They say it's unlimited but if you use over 100MB in a day or go over 2GB in a month, your account is cancelled and your phone and phone number are permanently suspended/disabled. YOU WILL NOT RECEIVE ANY REFUNDS! Google the subject yourself as Straight Talk customer service will NOT answer this question.
answered 2 years, 2 months ago
By
agslkim557
 - Morgantown, WV
answer 4
only if you are hooked upto WiFi. Read their terms & conditions of the Straight Talk website.
answered 2 years, 2 months ago
By
fudly
 - Midwest
Question

Is AT&T part of the providers of Straight Talk?

asked 3 years, 10 months ago
By
Eaglerego
 - Russellville, Ar
on Straight Talk Unlimited* Text, Talk, and Web Access 180 Day Service (Email Delivery)
3 answers
Answers
answer 1
yes it's one of them. but it depends on the zip code as to which carrier you get.
answered 1 year, 6 months ago
By
goldcar
answer 2
Yes it is. Look for phone models that have "G" in the description for AT&T. There are no absolutes though and you should call their 800# and check to see what network your zip code uses.
answered 3 years, 8 months ago
By
Canopyfan2
 - NC
answer 3
It depends on the phone. Originally, all Straight Talk phones were Verizon. Some of the newer ones are AT&T. If the phone has a SIM card it's AT&T (or T-Mobile if they've started using them, but I don't think so yet even though other Tracfone services do). If it doesn't, then it's Verizon.
answered 3 years, 10 months ago
By
Hokulele
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