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Questions with Most Recent Answers
Question:
Would I loose service days on my phone if I add a 60 plan to it before the old one is over?
Question:
will this price continue or will it end in 90 days? My phone is on straight talk $45 a month now, can I transfer this phone over or do I have to disca

Customer Questions & Answers for
T-Mobile (Email Delivery) New T-Mobile Monthly4G $30 Unlimited Web & Text with 100 min of talk

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Product Details

Questions & Answers for T-Mobile (Email Delivery) New T-Mobile Monthly4G $30 Unlimited Web & Text with 100 min of talk

Question

I tried To buy this product several times but IT has been cancelled so many times because my payment could not be verified.Anyone having same problem?

asked 2 years, 3 months ago
By
Pau
on (Email Delivery) New T-Mobile Monthly4G $30 Unlimited Web & Text with 100 min of talk
3 answers
Answers
answer 1
I am copying this from support.t-mobile.com/thread/37563?start=60&tstart=0

This worked for me. Very annoying from T-Mobile to still have this problem. Basically, the fields you need to fill out are hidden. Here is the solution:

If you're using Chrome (or Firefxo), right click on the last box of the form and select 'inspect element', which will bring up the DOM inspector. From here, scroll down to the line <input type="hidden" name="autorecharge_plan_type" value="autorefill" id="autorecharge_plan_type">. double click on 'autorefill' and delete it, leaving value="".

Your submission will now work correctly. If you mess up another field (like forgetting to enter the one-time refill amount), you'll need to re-edit the value when the page reloads.
answered 1 year, 3 months ago
By
kafjhsfgs
answer 2
I too tried both visa and amx with no luck, same problem. I did this on the iPad , will try again when I get home on my Mac or PC.
answered 2 years, 3 months ago
By
an anonymous customer
answer 3
Yes - using multiple payment methods!
answered 2 years, 3 months ago
By
SmellyBeauty
Question

Can I use this card on a new tmobile phone from walmart?

I have been using t-mobile to go for a few years. Would I be able to switch to this $30. Unlimited Web & Text with 100 mins. Talk on my new phone with my same number?
asked 3 years, 4 months ago
By
wsjmk
on (Email Delivery) New T-Mobile Monthly4G $30 Unlimited Web & Text with 100 min of talk
2 answers
Answers
answer 1
sim card must be rather recent
answered 3 years, 2 months ago
By
dpdp242354364
answer 2
Yes you can. No Contract. How cool is that? Just visit the t-mobile website and key in the card number you got for $30.
answered 3 years, 2 months ago
By
DaveyCrockett
 - jacksonville FL
Question

$30 a month plan

So you just buy the $5 sim card and the $30 card and activate them both on the T-mobile website with any phone?, Why must it support 4g can it be done with 3g assuming I can only afford one of those. There must be a step or two missing this sounds to easy, without buying a phone from Wal-mart.
asked 3 years, 4 months ago
By
TurboRam
 - Minnesota
on (Email Delivery) New T-Mobile Monthly4G $30 Unlimited Web & Text with 100 min of talk
2 answers
Answers
answer 1
Good luck with that option. I purchased an unlocked Galaxy Nexus (GSM model) and was going to put it on this plan. I purchased a sim card from the T-Mobile store, upon which they supplied no activation code. Therefore, I could not get the phone activated, and when I called T-Mobile customer service, they basically said it wasn't their problem and hung up on me. I'm not saying it's impossible to do what you're asking, but it would appear that there is no easy way of achieving this.
answered 3 years, 2 months ago
By
murphy2012
 - Atlanta, GA
answer 2
Yes you can use 3G phone no problem. It supports it as well. After you get prepaid activation kit make sure to activate it ONLINE (tmobile.com). DO not call them or you will not get THIS plan. Do not need a phone from walmart just ANY tmobile phone will do.
answered 3 years, 2 months ago
By
ruslan456
Question

How do I port my number?

I am verizon customer and my number is eligible to be ported over (according to t-mobile). I am trying to buy $30 unlimited plan and samsung exhibit ii from walmart site and no-where does it give me the option to port my number. Is that something I have to do once I receive the phone?
asked 3 years, 3 months ago
By
Dipan
 - NH
on (Email Delivery) New T-Mobile Monthly4G $30 Unlimited Web & Text with 100 min of talk
2 answers
Answers
answer 1
When I activated on the phone, it asked me if i had a phone number that I wanted to port over.
answered 3 years, 2 months ago
By
BIinkerFIuid
answer 2
porting the number is easy but you have to be patient. I did it with my old ATT ripoff plan phone number.
1. Take the "temporary" number assigned to you when you set up your phone
2. After set-up of your new phone, call T-Mobile customer support and tell them what you want to do. They ask you for your old verizon phone number and account number (get it off your old verizon bill) and your PIN. If you don't know your pin, it's no big deal.
3. within 24 hours your number gets transfered over.
4. Call verizon and cancel your old plan. when they try to talk you into staying with your old plan, laugh at them and hang up.
answered 3 years, 2 months ago
By
DaveyCrockett
 - jacksonville FL
Question

switch iphone from AT&T

I'd like to move to this plan from AT&T. What do I have to do?
asked 3 years, 3 months ago
By
kenoarto
on (Email Delivery) New T-Mobile Monthly4G $30 Unlimited Web & Text with 100 min of talk
2 answers
Answers
answer 1
I moved from an AT&T plan. Make sure your service contract has expired so you are no penalized. I ported my AT&T number to googlevoice for $20 because I wanted to keep that number even if I decide to no longer use this TMobile phone. You can port your AT&T number through tmobile. keep your at&t service, call the tmobile 800 number and tell them you want to port your number. they will ask you for your at&t wireless account number, your address, etc. they told me it was free. i didn't want tmobile to have my address and i wanted to keep my at&t number forever so that's why i chose googlevoice. when tmobile ports your number, they will make the request to at&t. by porting your number, your at&t wireless will be cancelled automatically. you may want to verify once tmobile has completed the port. i am just paranoid after having to deal with at&t for 11 years and them screwing up my bills all the time. good luck.
answered 3 years, 2 months ago
By
lp7777
 - dickerson road walmart, nashville, tn
answer 2
do not cancel your at&t plan. Buy a tmobile activation kit on amazon.com for $3. Then activate it on tmobile.com DO NOT CALL tmobile. HAVE to do it online. During the activation process you can pick THIS plan, make sure you pick the right plan. Then you can add funds by credit card or by buying it from walmart. After you add the funds call tmobile and tell them that you want to port you at&t number to your tmobile account. That's it
answered 3 years, 2 months ago
By
ruslan456
Question

How about to buy this plan?

Hi ,before i went walmart store,they tell me about this plan,but im not clear,now,please let me know if i want to buy this plan,how can i do? How about to buy,contract....(please let me know every steps,thanks)
asked 3 years, 2 months ago
By
an anonymous customer
on (Email Delivery) New T-Mobile Monthly4G $30 Unlimited Web & Text with 100 min of talk
2 answers
Answers
answer 1
You have to buy a tmobile phone in order to use this card. there is no contract. you will renew this card every month. you can cancel at any time.
answered 3 years, 2 months ago
By
lp7777
 - dickerson road walmart, nashville, tn
answer 2
Here is what you do:
Do you already have a prepaid t-mobile phone from walmart?
If yes, then you will save some money.
If no, then I assume you have a t-mobile phone.
If you already have t-mobile phone with a prepaid plan, then this card will not work with your line. You need a new line.

So here are the steps(most affordable way):
Go buy the SIM card kit from T-Mobile website. They are only $3 as I'm writing this.
Buy this Refill Card either online or at the store. I recommend online because they email you the pin.
You should have a T-mobile Phone from walmart. (It may work with any T-mobile phone, but I am not certain)
Once the SIM kit arrives, you should have three things: SIM, Phone, Refill PIN.
Go online to t-mobile.com/prepaidactivation
You should have the Following info ready:
Activation Code(included with the SIM kit)
SIM Card Serial # (included with the SIM kit)
Phone IMEI # (under the phone battery or type *#06# into the phone to get the #)
Zip code, DOB, Area Code you want, 4 Digit Pin you make up.

With those info in front of you, go activate it.
When it ask what plan you want for your prepaid phone:
PICK THE UNLIMITED DATA, TEXT W/ 100 MIN
If you pick anything else, you will not be able to change to that later. It's now or never.
Once you picked your plan, the next step will ask you how you would like to play.
You will choose to pay with Refill Card PIN. Type in the PIN and you are set.

They send you a text to your new phone number with your plan detail and your new phone number.
That's it, you are done.
answered 3 years, 2 months ago
By
Aquaturtle
Question

How about web?

Hi ,this plan unlimited web?but under that i saw 'first 5 gb at 4G ' i don't understand that?can you explain to clear for me know,thanks
asked 3 years, 2 months ago
By
an anonymous customer
on (Email Delivery) New T-Mobile Monthly4G $30 Unlimited Web & Text with 100 min of talk
2 answers
Answers
answer 1
4G is just the new name for really fast internet. When you surf the web with your smartphone and if you are in a T-mobile 4G area, then you get faster speed. You will get up to 5GB at that speed. Once you hit that limit, T-mobile force you to switch back to the 3G network. Things are slower here, but this is the unlimited part. However, this is only bad if you have a 4G capable phone. If you don't have a 4G phone (if you want to know which phones are 4G capable, go to the T-mobile website), that 5GB limit means nothing to you.

Hopes that help
answered 3 years, 2 months ago
By
Aquaturtle
answer 2
If you reach the max the speed will go down to 2g (very slow)

5gb seems to be too optimistic
(the actual size may be much smaller)
answered 3 years, 2 months ago
By
dpdp242354364
Question

Can this phone be used anywhere in the US when you are out of the state you live in?

asked 2 years, 9 months ago
By
an anonymous customer
on (Email Delivery) New T-Mobile Monthly4G $30 Unlimited Web & Text with 100 min of talk
2 answers
Answers
answer 1
yes
answered 2 years, 7 months ago
By
sjpea
 - so calif
answer 2
where tmobile has coverage partner i herd you could only talk and text

http://www.t-mobile.com/coverage/pcc.aspx
answered 2 years, 8 months ago
By
coolsamz101
 - nj
Question

I already have a pay-as-you-go T-mobile service.

Can I keep my phone number with The $30 Unlimited Web & Text with 100 min talk plan on my others unlocked phone.
asked 3 years, 4 months ago
By
an anonymous customer
on (Email Delivery) New T-Mobile Monthly4G $30 Unlimited Web & Text with 100 min of talk
2 answers
Answers
answer 1
You can have T-Mobile cancel your current plan and move your number to the new plan. Just call their customer service and ask.
answered 3 years ago
By
Atreus12
 - Baltimore, MD
answer 2
Yes you can, I just did this in switching from AT&T, call the T-Mo support number.
answered 3 years, 3 months ago
By
mrflips
 - Abingdon, MD
Question

Do I really need a new phone to use this plan

If i already have a total unlocked 4G compatible phone and it will absolutely work within T-Mobile's 4G Network, do i still need a new phone?
asked 3 years ago
By
kero6417
 - Chicago
on (Email Delivery) New T-Mobile Monthly4G $30 Unlimited Web & Text with 100 min of talk
2 answers
Answers
answer 1
No. If you're not already a T-Mobler, a sim activation kit is what you need, either from Walmart or on line from TM. For the latter, if you also activate on line you'll have an option for the $30, 5gb package.
answered 3 years ago
By
marka21
answer 2
T-Mobile chat says:

If you are not already with T-Mob, you can have a new sim directly from them. Both buy it and activate it online and you will be given an option for the same plan.

What you can't do is buy the sim from Wal Mart and the plan from T-Mob or vice versa.

That'll have a brand new number. To port your old one afterword, call cust svc.
answered 3 years ago
By
marka21
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