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Most Recent Questions
Recent Question:
Do I need to purchase any filters, etc, or is this ready to use right out of the box??
Recent Question:
Why is this model not on the Shark website?
Recent Question:
Does this vacuum have a belt?
Recent Question:
Does this have the retractable hose or is it a manual wrap?
Questions with Most Recent Answers
Question:
Do I need to purchase any filters, etc, or is this ready to use right out of the box??
Question:
I currently, have two bagless vacuums and they have cost as much money purchasing filters as I paid for the vacuum. How are these new vacuums differen
Question:
Why is this model not on the Shark website?
Question:
can the Bissell Powerhouse Helix be used on hardwood floors?
Question:
DOES THIS VACUM CLEANER HAVE A LIGHT ON THE FRONT?

Customer Questions & Answers for
Shark Shark Navigator Lift-Away Bagless Upright Vacuum, NV351

The new portable Shark Navigator Lift-Away Bagless Upright Vacuum is a versatile and powerful upright vacuum designed for deep cleaning on all floor surface types. Clean faster and better than ever before with the Shark Lift-Away's "Never Loses Suction" technology, a lightweight detachable canister, swivel steering, and anti-allergen complete seal technology. It'll be easier to vacuum under tables and chairs, make tight corners, and access other hard to reach places. Plus, this upright vacuum features more deep cleaning power and more dust cup capacity for longer times in between vacuuming - helping you save time. The Shark Navigator Lift Away is backed by a 5-year limited warranty.
Customer Questions & Answers:
161 Questions
 | 
567 Answers
Overall Rating:
4.649 out of 5
4.6
out of
5
Product Details

Questions & Answers for Shark Shark Navigator Lift-Away Bagless Upright Vacuum, NV351

Question

I'm 65 yr old w/ arthritis. How heavy is this machine and is it self propelled?

asked 3 weeks, 6 days ago
By
arthritis
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
4 answers
Answers
answer 1
I am also a senior....the vacuum is very light weight. With the roller on it feels like it is self propelled but it is not....and it runs very quietly.
answered 2 days ago
By
dundette
answer 2
No, it is not self propelled. It does have some weight to it. This may be a problem when having to pick it up. It pushes around fairly easy though.
answered 3 weeks, 3 days ago
By
MomwithOCD
answer 3
very light, you can adjust the suction if its to hard to pull/push
answered 3 weeks, 3 days ago
By
katty67
answer 4
This product is great! I have a broken leg right now and I can still use it. The vacuum is self propelled and is easy to use. It also comes apart for stairs and other little tasks.
answered 3 weeks, 4 days ago
By
tigger1219
Question

Hardwood floors

Can you turn off the brush to vacume hardwood floors?
asked 3 weeks, 4 days ago
By
Dina
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
3 answers
Answers
answer 1
You certainly can!
answered 2 days ago
By
dundette
answer 2
Yes, switch to floor or vacuum
answered 3 weeks ago
By
Bluejeans64
answer 3
Yes, you can turn off the brush feature. It has two settings. I use it on my hardwood floors and it works great.
answered 3 weeks, 3 days ago
By
MomwithOCD
Question

How does this work on wood laminate ?

asked 4 days ago
By
HO
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
2 answers
Answers
answer 1
Fabulous. Love this vacuum.
answered 2 days ago
By
dundette
answer 2
Outstanding on all hard floors. The vacuum offers maximum suction even when the brush roll is not turned on.
answered 3 days ago
By
Shark Support Team
Question

Safe to use on Oriental Carpets?

asked 3 weeks, 3 days ago
By
Whit
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
2 answers
Answers
answer 1
I have several Persian rugs and have not had any problem.
answered 3 days ago
By
CCSO
answer 2
The brush roll can be turned off when on bare floors or on delicate carpets and area rugs
answered 3 weeks, 2 days ago
By
Shark Support Team
Question

Is it height adjustable?

asked 2 weeks, 4 days ago
By
Husker
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
2 answers
Answers
answer 1
This machine does not offer an adjustable height for the motorized brush roll.
answered 2 weeks, 2 days ago
By
Shark Support Team
answer 2
Mine isn't. It adjusts itself. If you are doing tile or hardwood use the setting without the brush. When doing carpet use the brush setting.
answered 2 weeks, 2 days ago
By
easttxgranny
Question

I bought the shark lift-away vacuum yesterday, and I can't figure where they store the electric cord when not in use.

Its model no. nv351
asked 3 weeks, 4 days ago
By
Carol
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
2 answers
Answers
answer 1
It has a hook on the bottom right side of the vacuum and the top hook is one that you had to put it together before you snapped in the hose and handle piece. I am wondering if someone didn't follow the directions when putting your vacuum together and just snapped it together.
answered 2 weeks, 3 days ago
By
Janerlou
answer 2
When you assembled the vacuum, there should be two hangers on the right hand side of the vacuum. One facing up and one facing down, so that you can wrap the cord around them.
answered 3 weeks, 3 days ago
By
MomwithOCD
Question

am i getting my order tomorrow

HI this is colton am i getting my order to morrow/
asked 1 month, 2 weeks ago
By
joseph
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
1 answer
Answers
answer 1
by now you should have gotten your order, but you can't ask if you're getting your item in a review you have to call 1-800-walmart about your online orders
answered 2 weeks, 6 days ago
By
littleblueturtle
Question

can i get it repaired?

i bought this vaccum in October 2012 and it worked very well up until this month , suddenly the brush started making a lot of noise when on carpet mode and in a few days time it stopped rotating completely. I can still use this with the attachments and on non carpet floors. Can anyone suggest if this problem can be fixed or would I have to buy a new one.
asked 1 month ago
By
-nk4yt2u
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
2 answers
Answers
answer 1
it may need a new belt
answered 2 weeks, 6 days ago
By
littleblueturtle
answer 2
We were told no, the vacuum shops we called said the new bagless plastic things are built to throw away. These were shops we used for years for the old style bagged vacuums that had some metal parts. Though you could try calling the mfg, mom couldnt get thru' them and gave up.
answered 1 month ago
By
slothshops
Question

Does vacuum have carpet height adjustments

Need vacuum for soft plush carpet so feature height adjustment is necessary (my current Shark Navigator Professional vac that I love will not go over new plush carpet)
asked 1 month, 4 weeks ago
By
cow
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
3 answers
Answers
answer 1
No, it has two settings. One you would use on hardwood, linoleum etc. and the other is for carpeting, but I would not think that it would be good for a high pile carpet being that you cannot adjust it.
answered 3 weeks, 3 days ago
By
MomwithOCD
answer 2
It has a suction release that is supposed to allow you to adjust for high or low carpets or throw rugs. I've not had any success with it.
answered 1 month, 3 weeks ago
By
PEH1
answer 3
The brush adjusts itself. Use on plush bedroom carpet and small throw rugs.
answered 1 month, 4 weeks ago
By
drma
Question

which vacuum picks up cat/dog hair the best? we have 7 animals.

asked 1 month, 2 weeks ago
By
sue
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
2 answers
Answers
answer 1
We have lots of cats and this does the best job of picking up cat hair of any vacuum I've seen. Much better than vacuums costing several times as much. Pretty impressive.
answered 3 weeks, 4 days ago
By
Goomer2
answer 2
This machine will peform incredibly well on pet hair in carpets (Setting your brush roll ON) and upholstery using the hand-held tubro brush which is included.
answered 1 month, 2 weeks ago
By
Shark Support Team
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