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Most Recent Questions
Recent Question:
I bought the shark lift-away vacuum yesterday, and I can't figure where they store the electric cord when not in use.
Recent Question:
how can i open the filter from this machine
Recent Question:
How does the main hose that fits in the highest hole on the back of the vacuum, stay put?
Questions with Most Recent Answers
Question:
Does vacuum have carpet height adjustments
Question:
I'm 65 yr old w/ arthritis. How heavy is this machine and is it self propelled?
Question:
I bought the shark lift-away vacuum yesterday, and I can't figure where they store the electric cord when not in use.

Customer Questions & Answers for
Shark Shark Navigator Lift-Away Bagless Upright Vacuum, NV351

The new portable Shark Navigator Lift-Away Bagless Upright Vacuum is a versatile and powerful upright vacuum designed for deep cleaning on all floor surface types. Clean faster and better than ever before with the Shark Lift-Away's "Never Loses Suction" technology, a lightweight detachable canister, swivel steering, and anti-allergen complete seal technology. It'll be easier to vacuum under tables and chairs, make tight corners, and access other hard to reach places. Plus, this upright vacuum features more deep cleaning power and more dust cup capacity for longer times in between vacuuming - helping you save time. The Shark Navigator Lift Away is backed by a 5-year limited warranty.
Customer Questions & Answers:
158 Questions
 | 
555 Answers
Overall Rating:
4.657 out of 5
4.7
out of
5
Product Details

Questions & Answers for Shark Shark Navigator Lift-Away Bagless Upright Vacuum, NV351

Question

Does vacuum have carpet height adjustments

Need vacuum for soft plush carpet so feature height adjustment is necessary (my current Shark Navigator Professional vac that I love will not go over new plush carpet)
asked 1 month ago
By
cow
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
3 answers
Answers
answer 1
No, it has two settings. One you would use on hardwood, linoleum etc. and the other is for carpeting, but I would not think that it would be good for a high pile carpet being that you cannot adjust it.
answered 8 hours ago
By
MomwithOCD
answer 2
It has a suction release that is supposed to allow you to adjust for high or low carpets or throw rugs. I've not had any success with it.
answered 1 month ago
By
PEH1
answer 3
The brush adjusts itself. Use on plush bedroom carpet and small throw rugs.
answered 1 month ago
By
drma
Question

I'm 65 yr old w/ arthritis. How heavy is this machine and is it self propelled?

asked 3 days ago
By
arthritis
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
3 answers
Answers
answer 1
No, it is not self propelled. It does have some weight to it. This may be a problem when having to pick it up. It pushes around fairly easy though.
answered 8 hours ago
By
MomwithOCD
answer 2
very light, you can adjust the suction if its to hard to pull/push
answered 1 day ago
By
an anonymous customer
answer 3
This product is great! I have a broken leg right now and I can still use it. The vacuum is self propelled and is easy to use. It also comes apart for stairs and other little tasks.
answered 1 day ago
By
tigger1219
Question

I bought the shark lift-away vacuum yesterday, and I can't figure where they store the electric cord when not in use.

Its model no. nv351
asked 1 day ago
By
Carol
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
1 answer
Answers
answer 1
When you assembled the vacuum, there should be two hangers on the right hand side of the vacuum. One facing up and one facing down, so that you can wrap the cord around them.
answered 8 hours ago
By
MomwithOCD
Question

Hardwood floors

Can you turn off the brush to vacume hardwood floors?
asked 1 day ago
By
Dina
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
1 answer
Answers
answer 1
Yes, you can turn off the brush feature. It has two settings. I use it on my hardwood floors and it works great.
answered 8 hours ago
By
MomwithOCD
Question

which vacuum picks up cat/dog hair the best? we have 7 animals.

asked 3 weeks, 1 day ago
By
sue
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
2 answers
Answers
answer 1
We have lots of cats and this does the best job of picking up cat hair of any vacuum I've seen. Much better than vacuums costing several times as much. Pretty impressive.
answered 1 day ago
By
Goomer2
answer 2
This machine will peform incredibly well on pet hair in carpets (Setting your brush roll ON) and upholstery using the hand-held tubro brush which is included.
answered 3 weeks, 1 day ago
By
Shark Support Team
Question

My vacuum has suddenly started sucking air from a 'vent' on the side of the body

I have the Shark Navigator Lift-Away Bagless Upright Vacuum in lavender, model NV352. This vacuum was working great, but suddenly last time I was using it it started sucking in air from a small, rectangular 'vent' on the left side of the body (as you are facing it). It is next to the exhaust filter on the front, and it is not mentioned in the manual. When this happens, the vacuum doesn't pick up dirt well. I have to turn it off and back on, and it works fine for maybe 30 seconds, then starts sucking in air through the vent again. The brush roll is still working, I've tried adjusting the suction, and I can't find any blockages anywhere or any other issues. Why is this happening?? What is the purpose of the vent? And what do I do to fix it?
asked 3 weeks, 3 days ago
By
cleanplease
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
2 answers
Answers
answer 1
The air vent turns on the neck of the vacuum right where it is sucking air. You can close it or use while it is open.
I hope this helps.
answered 1 day ago
By
tigger1219
answer 2
the vent opens when the mahicne starts to overheat. This reads like your filters are not letting air through to cool the engine. Shark Customer care are ready to assist and you will see out phone numbe ron the mahcine.
answered 3 weeks, 1 day ago
By
Shark Support Team
Question

can i get it repaired?

i bought this vaccum in October 2012 and it worked very well up until this month , suddenly the brush started making a lot of noise when on carpet mode and in a few days time it stopped rotating completely. I can still use this with the attachments and on non carpet floors. Can anyone suggest if this problem can be fixed or would I have to buy a new one.
asked 1 week, 2 days ago
By
-nk4yt2u
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
1 answer
Answers
answer 1
We were told no, the vacuum shops we called said the new bagless plastic things are built to throw away. These were shops we used for years for the old style bagged vacuums that had some metal parts. Though you could try calling the mfg, mom couldnt get thru' them and gave up.
answered 1 week, 1 day ago
By
slothshops
Question

does it have attachment to clean upholstery and curtains?

asked 3 weeks, 5 days ago
By
cartismandua
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
3 answers
Answers
answer 1
Yes, there are three different attachments, one for upholstery, one small brush for curtains, etc., and a long one for getting into tight spaces like the baseboard.
answered 3 weeks, 3 days ago
By
Jilly123
answer 2
The product comes with three attachments: a crevice tool, a brush, and a pet hair turbo brush. The product is also lightweight and maneuverable.
answered 3 weeks, 3 days ago
By
CommunityAnswer
answer 3
The dusting brush which is included will perform well on curtains and upholstery. Pet owners will choose to use the included turbo brush for upholstery,
answered 3 weeks, 4 days ago
By
Shark Support Team
Question

Is purple the only color available with this vacuum?

asked 1 month, 3 weeks ago
By
BooBoo
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
2 answers
Answers
answer 1
no, mine is silver
answered 1 month ago
By
cleanthefloor
answer 2
It is available on Amazon or Ebay in silver, red and dark blue.
answered 1 month, 3 weeks ago
By
Notfastenough
Question

does it suck up dirt and dabree pieces of food from cheap tile flooring?

i have a toddler and he gets crumbs EVERYWHERE! plus crumbs from my husband cause he can't eat on the kitchen table has to watch tv. i need to vacuum often and really NEED just one vacuum that will suck up everything from this horrible cheap sticky floor tile :( I need a honest answer because I cannot afford to buy and return every vacuum.
asked 2 months ago
By
beautifulxbrittany
on Shark Navigator Lift-Away Bagless Upright Vacuum, NV351
3 answers
Answers
answer 1
It will suck up anything that isn't nailed down including the child if you aren't careful. DO NOT USE IT TO PICK UP FLUIDS.
answered 1 month, 1 week ago
By
Notfastenough
answer 2
This vacuum is the real deal; however, I don't know how it will perform on moist things like food. If its dry then no problem.
answered 2 months ago
By
sharkvacisgood
answer 3
This vacuum has superior cleaning on all surface types.
answered 2 months ago
By
CommunityAnswer
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