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Looking for Answers about Motorola ARRIS/Motorola SBG6580 SURFboard DOCSIS 3.0 Cable Modem and WiFi-N Router?

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Questions with Most Recent Answers
Question:
DOES THIS EXTENDER PICK UP ROUTER PASSWORD AUTOMATICALLY
Question:
Will this give me internet access anywhere as long as wifi is present to connect too.
Question:
How much is this a month? Also, I have a iphone 3G that is turned off for internet would this connect to it?
Question:
please see details of my question below

Customer Questions & Answers for
Motorola ARRIS/Motorola SBG6580 SURFboard DOCSIS 3.0 Cable Modem and WiFi-N Router

Motorola easy-to-use SBG6580 SURFboard Wireless Cable Modem Gateway unlocks the potential of offering innovative ultra-broadband data and multimedia services as well as high-bandwidth home networking. This powerful gateway enables channel bonding of up to eight downstream channels and four upstream channels.
Customer Questions & Answers:
96 Questions
 | 
213 Answers
Overall Rating:
4.459 out of 5
4.5
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Product Details

Questions & Answers for Motorola ARRIS/Motorola SBG6580 SURFboard DOCSIS 3.0 Cable Modem and WiFi-N Router

Question

Will this work with Windows 8?

asked 1 year, 7 months ago
By
sanderson
on ARRIS/Motorola SBG6580 SURFboard DOCSIS 3.0 Cable Modem and WiFi-N Router
5 answers
Answers
answer 1
Yes
answered 3 months ago
By
txyoji
answer 2
yes
answered 11 months ago
By
trenton1
answer 3
YES
answered 1 year, 3 months ago
By
ccs714
answer 4
Yes, any operating system will work.
answered 1 year, 7 months ago
By
technogeek50
answer 5
Yes this will work with 8.
answered 1 year, 7 months ago
By
bearwuv
Question

will this modem works as a router as well, or I need to buy a router also?...thanks

asked 2 years, 9 months ago
By
mtmendez
 - hollywood
on ARRIS/Motorola SBG6580 SURFboard DOCSIS 3.0 Cable Modem and WiFi-N Router
5 answers
Answers
answer 1
It will work as a router. You may connect via WiFi (802.11 a/b/g/n) or one of the four Gigabit Ethernet ports. It supports simultaneous use of a primary WiFi network and a guest WiFi network (guest access is optional).

Source:
http://www.motorola.com/on/demandware.static/Sites-Site/Sites-Motorola_US-Library/default/v1335985434876/Promotion/cross-sell/cable-modem/SURFboard_SBG6580_UserGuide.pdf?version=1,336,493,317,000
answered 2 years, 2 months ago
By
mountainmanlee
answer 2
I thought this works as a router too, but I guess we still need to get a router for upstairs because my daughters computer loses the connection constantly since we hooked up the surfboard. My connection (on same floor as surfboard) works fine BUT I do believe the overall "speed" is much slower than before when we had connection with rented modem from Charter. Anyone else have these two issues - ?
answered 2 years, 3 months ago
By
wanderlinghs
answer 3
It's a modem AND a router, in one unit, a lot less used up space, and fewer cables needed. It takes up about 2"wide by 7" long, a very small footprint.
answered 2 years, 8 months ago
By
Ranscott2011
 - Wichita, Kansas
answer 4
It is a modem and router combined.
answered 2 years, 8 months ago
By
BobCinUtah
 - Ogden, UT
answer 5
I'm using this as a router and a modem, works great
answered 2 years, 9 months ago
By
kew1
 - Ann Arbor, MI
Question

does this modem work with Time Warner?

asked 1 year, 8 months ago
By
trovador
on ARRIS/Motorola SBG6580 SURFboard DOCSIS 3.0 Cable Modem and WiFi-N Router
5 answers
Answers
answer 1
Yes.
answered 3 months ago
By
txyoji
answer 2
Yes, just contact them after you have set up the modem so they can have their system recognize the modem and disconnect their modem.
answered 1 year, 7 months ago
By
technogeek50
answer 3
YES. I have TW Roadrunner in Yuma, AZ. Works great but follow instructions & call TW to resend signal when the instructions say to.
answered 1 year, 7 months ago
By
paulab10
answer 4
It is listed as tested and approved on time warners customer service web site. They also list step by step directions for installing yourself and when to call them with your mac address from the bottom of the unit.
answered 1 year, 8 months ago
By
an anonymous customer
answer 5
Yes but you have to call time warner to activate
answered 1 year, 8 months ago
By
twctechno
Question

i now have a router and TWC modem, will the SBG6580 eliminate my router?

asked 1 year, 9 months ago
By
bhilton
on ARRIS/Motorola SBG6580 SURFboard DOCSIS 3.0 Cable Modem and WiFi-N Router
3 answers
Answers
answer 1
It is a modem and wireless router all in one, but I also use it in conjunction with another wireless router with a wider range. But, when working within its wireless range I connect to its wireless directly. So, yes it will eliminate the need for an additional router, but you could also use them together if you wish.
answered 1 year, 9 months ago
By
Sk15
answer 2
Yes
answered 1 year, 9 months ago
By
ccs714
answer 3
Yes, it is a modem and a router.
answered 1 year, 9 months ago
By
ccs714
Question

Is this modem compatible with Xfinity?

asked 10 months ago
By
E
on ARRIS/Motorola SBG6580 SURFboard DOCSIS 3.0 Cable Modem and WiFi-N Router
3 answers
Answers
answer 1
Should be, that is Comcast correct? then yes.
answered 8 months ago
By
MJDW2
answer 2
Yes
answered 9 months ago
By
WalmartWacko
answer 3
yes sir it is and is an awesome unit
answered 10 months ago
By
BlueIllusion
Question

I have a cable desk top and a wireless laptop. Will this unit work for both?

asked 1 month, 3 weeks ago
By
RAB
on ARRIS/Motorola SBG6580 SURFboard DOCSIS 3.0 Cable Modem and WiFi-N Router
3 answers
Answers
answer 1
Yes, the unit has 4 RJ45's to connect wired devices (like the desktop) and it's WiFi capable for wireless devices.
answered 1 week, 5 days ago
By
RSS7
answer 2
Yes.
answered 1 month, 2 weeks ago
By
Persephone1
answer 3
NO. It is an ADSL ONLY compatible router. It will not work with Cable. See my review.
answered 1 month, 3 weeks ago
By
thequikvic
Question

Marti

Is this the one that is both modem and router?
asked 11 months ago
By
Marti1
on ARRIS/Motorola SBG6580 SURFboard DOCSIS 3.0 Cable Modem and WiFi-N Router
3 answers
Answers
answer 1
Yes the Motorola SBG 6580 is both modem and router in one.
answered 10 months ago
By
ccs714
answer 2
yes and fast also
answered 11 months ago
By
trenton1
answer 3
Yes, it has 4 Ethernet connection.
answered 11 months ago
By
chaly
Question

is there telephone jacks in this modem

asked 1 year, 7 months ago
By
tk
on ARRIS/Motorola SBG6580 SURFboard DOCSIS 3.0 Cable Modem and WiFi-N Router
3 answers
Answers
answer 1
No
answered 3 months ago
By
txyoji
answer 2
No this modem is for cable not telephone.
answered 1 year, 7 months ago
By
deanaz
answer 3
No, cable modem only, does not work with DSL.
answered 1 year, 7 months ago
By
ccs714
Question

Is this N, G, & B compatible? What is the range of the signal?

asked 2 years, 9 months ago
By
WonderinMan
on ARRIS/Motorola SBG6580 SURFboard DOCSIS 3.0 Cable Modem and WiFi-N Router
3 answers
Answers
answer 1
It is 802.11 a/b/g/n compatible.

Range is tricky to predict. It depends heavily on the location of the modem, the location of the device, objects or walls between them, and levels of electromagnetic interference (the most common source of EMI are microwave ovens).

Anecdotal evidence seems to suggest a range much greater than that of average wireless access points. Perhaps as much as double.

Sources:
Word of mouth and the product user guide (link below)

http://www.motorola.com/on/demandware.static/Sites-Site/Sites-Motorola_US-Library/default/v1335985434876/Promotion/cross-sell/cable-modem/SURFboard_SBG6580_UserGuide.pdf?version=1,336,493,317,000
answered 2 years, 2 months ago
By
mountainmanlee
answer 2
It's A,G,B backwards compatible, according to the modem documentation. It is an "N" modem gateway, the latest technology at Docsis 3.0, up to 8 times faster than Docsis 2.0, of course you'd have to have Docsis 3.0 service from your internet service provider to get the higher speeds, also according to the documention that came with the unit. It is backwards compatible with Docsis 1 and 2.0, according to the documentation. I am very impressed with it.
It is both modem AND router.
Can't help on distance measurements, but I'm sure the info is available on the Motorola website.
answered 2 years, 8 months ago
By
Ranscott2011
 - Wichita, Kansas
answer 3
Yes it is backwards compatiable.
answered 2 years, 8 months ago
By
BobCinUtah
 - Ogden, UT
Question

CAN YOU USE BOTH WIRED AND WI-FI MODEMS AND ROUTERS TOGETHER?

I'M GETTING A NEW LAPTOP AND WOULD LIKE TO USE THIS MODEM FOR WI-FI TO MY LAPTOP ONLY AND LEAVE MY OTHER TWO DESKTOP PCs RUNNING ON LAN COX CABLE SERVICE. IS THIS POSSIBLE OR IS IT JUST ONE OR THE OTHER, WIRED OR WI-FI ? THANKS
asked 1 year, 3 months ago
By
CAPTAINRON
on ARRIS/Motorola SBG6580 SURFboard DOCSIS 3.0 Cable Modem and WiFi-N Router
3 answers
Answers
answer 1
Yes you can use both the wifi and the wired at the same time.

It has a 4 port gigabit hub built in.
answered 3 months ago
By
txyoji
answer 2
You can use both. I am using wifi for my iPad and laptops and wired for my game systems.
answered 1 year, 2 months ago
By
HarleyJR
answer 3
Yes you can. You have 4 x 10Base-T/100Base-TX/1000Base-T - RJ-45 ¦ WAN : & 1 input - F connector. That's 5 wired ports, and the wireless connection, which I run 3 wireless components off my wireless, a VOIP phone connection off 1 of the 4 wired RJ-45. Mine is old school, doesn't have an input F connector.
answered 1 year, 3 months ago
By
ccs714
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