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Most Recent Questions
Recent Question:
We used the shark sonic duo with the wood floor solution and it turned my laminate flooring into a terrible mess.s.
Recent Question:
I would like to know can this be used on hardwood floors
Recent Question:
can this be used on swift lock hard wood floors?
Questions with Most Recent Answers
Question:
I would like to know can this be used on hardwood floors
Question:
Does it do DEEP cleaning of carpets?
Question:
I only my steamer for 6 months. What would make it stop steaming?
Question:
I can't find an on/off switch on my mop? When I plug it in the blue light comes on and it gets hot, but no spray comes out.
Question:
What's the capacity of the water tank?

Customer Questions & Answers for
Shark Shark Steam Pocket Mop, S3501

The Shark S3501 Steam Pocket Mop is a great replacement to your traditional vacuum cleaner. It is ideal for tiled floors, hard floors, sealed hardwood floors, linoleum, and vinyl floors. This swivel floor cleaning mops comes with 25' power cord and weighs only 6 pounds. The Shark pocket mop heats up in less than 30 seconds. It comes with 3 machine washable microfiber pads to lock in the dirt. This microfiber cleaning mop has 180 degree swivel steering capability for hassle free cleaning.
Customer Questions & Answers:
44 Questions
 | 
119 Answers
Overall Rating:
4.318 out of 5
4.3
out of
5
Product Details

Questions & Answers for Shark Shark Steam Pocket Mop, S3501

Question

Is it safe to use this product on laminent floors?

asked 2 years, 10 months ago
By
an anonymous customer
on Shark Steam Pocket Mop, S3501
6 answers
Answers
answer 1
Yes, it is safe to use this product on any floor that has been sealed, including laminate. The steam dries almost immediately.

If you have self-stick floor tiles, you may have a problem because the steam works its way into the tiny cracks between tiles and can cause the tiles or the floor underneath to warp.
answered 2 years, 3 months ago
By
SusaninWarrenville
 - Surfside Beach, SC
answer 2
I do and haven't had any issues. Could possibly contact a flooring company and ask if it's safe to do
answered 2 years, 5 months ago
By
bosko34
 - grand rapids, mi
answer 3
Very much so. I have been using it for laminate and peel and stick tile for years.
answered 2 years, 7 months ago
By
cameraman333
 - orlando
answer 4
Yes, I have laminate floors and I use it once a week on my floors and have never had a problem. I have been using it for over six months.
answered 2 years, 7 months ago
By
likejonbonjovi
 - Palestine, TX
answer 5
I would not recommend using on a pergo type laminate.
answered 2 years, 10 months ago
By
Ilovemy1daughter
 - richmond, va
answer 6
Yes as long as you don't pump up the steam and leave it on one tile the who;e time. The steam may loose the adhesive.
answered 2 years, 10 months ago
By
JnzWorld
 - California
Question

Is this the one with the interchangeable heads?

asked 3 years, 5 months ago
By
JustTeeCee
on Shark Steam Pocket Mop, S3501
6 answers
Answers
answer 1
yes the triangle and the rectangle heads
answered 2 years, 7 months ago
By
cameraman333
 - orlando
answer 2
No - this is just the unit with 1 head and 3 covers and carpet glider. It does not come with the triangle head or any other attachments as people have posted. I just received mine and put it together. I purchased based on previous posts and am truly disappointed in the truthfulness of others. I have lots of angles and needed the triangle piece. NONE of the items listed come with the triangle head. The only difference I can see is the number of white cloth covers that come with it. It gives a website or 800 number for ordering the triangle mop head and covers.
answered 3 years, 2 months ago
By
RobinsCove
 - Kentucky
answer 3
Yes there is a triangle shaped head also
answered 3 years, 2 months ago
By
sadmom34
answer 4
yes, it has two interchangeable heads that come with it.
answered 3 years, 4 months ago
By
redrook
 - Klamath Falls, OR
answer 5
Yes, you can put the rectangle, triangle (corner) or XL head onto it.
answered 3 years, 4 months ago
By
lostinparadise
answer 6
Yes. It has a larger 1 for regular floors and a triangle shaped one for smaller (bathrooms) rooms
Also has a dust cover for wiping wood floors & a fitting that covers the larger head to refresh your rugs/carpet
answered 3 years, 4 months ago
By
AMDShops
 - Ocala, FL
Question

Can Shark be used on laminate floors?

asked 1 year, 11 months ago
By
diego
on Shark Steam Pocket Mop, S3501
6 answers
Answers
answer 1
I used mine on my laminate floors in my bathroom. It was crazy all the hairspray I thought was stuck on there forever the shark got it off!!
answered 1 year, 6 months ago
By
JamieBmomof3
answer 2
I have used the Shark on laminate floorsvwith no problems. I just do not believe the Shark is a good steam mop.
answered 1 year, 6 months ago
By
ardian
answer 3
Yes!
answered 1 year, 8 months ago
By
Motherofoneboyandonegirl
answer 4
Absolutely. You can use a regular mop on laminate, therefore, you can use a steam mop on any solid and sealed surface. I would definitely not use this on hardwood flooring, however, as water could penetrate and ruin the wood.
answered 1 year, 9 months ago
By
winsue
answer 5
yes
answered 1 year, 10 months ago
By
judy1220
answer 6
Yes
answered 1 year, 10 months ago
By
2Son
Question

How much water do I put in it?

I've just been given a used Shark steam mop, and there's no paperwork with it. How much water should I put in it before I can use it?
asked 1 year, 6 months ago
By
slogator
on Shark Steam Pocket Mop, S3501
5 answers
Answers
answer 1
I lay mine down on its back and pour 2 of the enclosed containers in it. If you didnt get the container use a measuring cup. When its laying down you can see how full it's getting.I stop before it gets to the opening.
answered 1 year, 4 months ago
By
brinkj
answer 2
It came with a water cup ... fill it to about an inch from the top.
You could also go on their site ... you can order a booklet.
answered 1 year, 4 months ago
By
Mirage9
answer 3
IT COMES WITH A MEASURING CUP. HOWEVER, ABOUT A 1 & 1/2
CUPS OF WATER
answered 1 year, 4 months ago
By
21JAZMAN
answer 4
I usually fill it up and if I don't use it all I just dumped the rest out in the sink.
answered 1 year, 6 months ago
By
JamieBmomof3
answer 5
I have a container that came with my Shark and I use about one and a half(about 2 cups or 16 ounces) to fill the Shark. This amount of water fills it to the top of the fill tank.
answered 1 year, 6 months ago
By
ardian
Question

I have a question about how the steam comes out

How do you get the steam to come out when there is no button to push?
asked 1 year, 11 months ago
By
Chris
on Shark Steam Pocket Mop, S3501
4 answers
Answers
answer 1
Just fill the tank with water.plug it in and pump the handle up and down.
answered 1 year, 4 months ago
By
brinkj
answer 2
You just pump the handle, pumping the handle is just pushing it forward and pulling it back pretty much.
answered 1 year, 10 months ago
By
powerof3
answer 3
Simple - when you plug it in steam comes out. Also when you push back and forth the handle acts like a pump to keep it steaming. It works fine as long as your not in a big hurry.
answered 1 year, 11 months ago
By
DEWinOxford
answer 4
It generates and releases the steam automatically. To stop the steaming process, elevate the mop head above the water resevoir - or unplug the unit.
answered 1 year, 11 months ago
By
diy41
Question

How hot does the steam get?

How hot does the steam get that is released from the S3501? I want something with steam at least 120 degrees F for best sanitizing and kills 99% bacteria and germs. If this model does not does Shark have a model that does?
asked 3 years, 4 months ago
By
an anonymous customer
on Shark Steam Pocket Mop, S3501
4 answers
Answers
answer 1
Didn't think it was that hot till I put my hand near it and had a minor burn, so I would say it is at least 120 deg. It does sanitize very well and has been proven in many tests
answered 2 years, 7 months ago
By
cameraman333
 - orlando
answer 2
I don't know what degrees this mop gets but I know that it does say that it kills 99% of germs.
answered 2 years, 7 months ago
By
likejonbonjovi
 - Palestine, TX
answer 3
Hot enough to burn. I put my bare foot near the mop head as I leaned down and accidently pushed the handle down releasing steam. I scaled my big toe. Not to badly but bad enough it hurt for a few minutes. Be careful.
answered 2 years, 11 months ago
By
Beauteous
answer 4
Didn't measure the steam temp, but water converts to steam at 212 degrees, so it had to be at least that hot at release.
answered 3 years ago
By
diy41
 - Wears Valley, TN
Question

Do we have to pump the handle for steam?

asked 1 year, 11 months ago
By
Hswife 939
on Shark Steam Pocket Mop, S3501
4 answers
Answers
answer 1
yes.
answered 1 year, 4 months ago
By
brinkj
answer 2
Yes you have to pump the handle to get the steam to come out :)
answered 1 year, 6 months ago
By
JamieBmomof3
answer 3
On this one yes
answered 1 year, 10 months ago
By
powerof3
answer 4
ye
answered 1 year, 11 months ago
By
im10er
 - New York, NY
Question

is this product safe for peel & stick tile floors

asked 3 years, 2 months ago
By
eeyore1985
on Shark Steam Pocket Mop, S3501
4 answers
Answers
answer 1
been using it for peel and stick for years with no problem
answered 2 years, 7 months ago
By
cameraman333
 - orlando
answer 2
I use this in our bathroom on the peel and stick floor and have never had a problem.
answered 2 years, 10 months ago
By
toneli
 - Northumberland Pa.
answer 3
It's not hot enough to peel a tile floor. In order for that to happen you need to have it really hot. The steam jets are actuated by the pumps you put on it. It doesn't stay in a constant state forced steam.
answered 2 years, 11 months ago
By
JnzWorld
 - California
answer 4
i would say yes. we have the roll tile in our bathroom and i have been using the steam mop on it for the last 3 wks. its not lifting at all.
answered 3 years, 1 month ago
By
shoppingfordeals24
 - georgia
Question

Where can I get the triangular replacement pads for this steam mop?

asked 2 years, 6 months ago
By
an anonymous customer
on Shark Steam Pocket Mop, S3501
3 answers
Answers
answer 1
I've seen them on ebay.
answered 1 year, 4 months ago
By
brinkj
answer 2
Replacement pads are available at some Walmarts, and also at the website www.sharkclean.com
answered 2 years, 3 months ago
By
SusaninWarrenville
 - Surfside Beach, SC
answer 3
www.sharkclean.com sells all triangular replacement pads. Also, other shark products.
answered 2 years, 4 months ago
By
Marlene48
 - USA
Question

Do you need to vacuum before using?

I believe in order to keep this from streaking your floors, you need to vacuum first to remove dirt.
asked 2 years, 1 month ago
By
earthygal
 - Lynnwood,WA
on Shark Steam Pocket Mop, S3501
3 answers
Answers
answer 1
You need to sweep the floor or vacuum. I use a broom. Can't have "bits & pieces" lying on the floor when you use the steamer.
answered 1 year, 11 months ago
By
Ladyniteowl
 - St Augustine.Fl
answer 2
You don't need to vacuum but if you don't you will have to clean more stuff off that rag that is on the mop.

Pretend you're cleaning with a rag. But it's on a stick. And its self steaming, do what you would do with a normal rag that rewets every few seconds.
answered 1 year, 11 months ago
By
im10er
 - New York, NY
answer 3
Yes, you do need to vacuum or sweep before mopping.
answered 2 years ago
By
GinnyL
 - Great Bend, Kansas
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