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Most Recent Questions
Recent Question:
does walmart have someone to put this together?
Recent Question:
Can this be taken apart and put together if we're moving? And will it still be as sturdy as the first time being put together?
Recent Question:
Could you cut the swing bar to shorten to 2 swing instead of 3
Questions with Most Recent Answers
Question:
does walmart have someone to put this together?
Question:
Can this be taken apart and put together if we're moving? And will it still be as sturdy as the first time being put together?

Customer Questions & Answers for
Backyard Discovery Backyard Discovery Tucson Cedar Wooden Swing Set

Important Delivery Information: The freight trucking service that ships your Backyard Discovery swing set will contact you to schedule a delivery appointment. This item is only available for curbside delivery, and will not be moved into your home or garage. You will need to move the large box to its final location. Offering terrific value in a fantastic design, the Backyard Discovery Tucson Cedar Wooden Swing Set gives kids the interactive excitement of outdoor play. This Tucson swing set is a budget-friendly choice for smaller backyards. This eco-friendly cedar outdoor play set features a covered play deck, an 8' slide, two belt swings with kid-friendly chains and an incredibly fun trapeze bar.
Customer Questions & Answers:
108 Questions
 | 
509 Answers
Overall Rating:
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Product Details

Questions & Answers for Backyard Discovery Backyard Discovery Tucson Cedar Wooden Swing Set

Question

Do you sell, or is it possible to purchase the green/yellow canopy only?

We have this swingset at home and recently the wind blew and ripped the canopies.
asked 3 years, 6 months ago
By
ARRHMR
on Backyard Discovery Tucson Cedar Wooden Swing Set
5 answers
Answers
answer 1
I WOULD JUST BUY SOME SHADE CLOTH FROM LOWES AND DOUBLE OVER AND STAPLE
answered 2 years, 11 months ago
By
summent
answer 2
yes, it is also available at Lowes
answered 3 years, 4 months ago
By
Abqu
answer 3
Local Home Depot and Lowes sell swing parts. You will be able to find one there, but may not be fortunate enough to get both colors, they may be solid colors.
answered 3 years, 4 months ago
By
kim94
 - Maryland
answer 4
The manufacturer would be the place to go for this item, if you no longer have the instruction booklet you can go to their website and download the parts list to make it easier to identify part numbers to order. www.swingsetsonline.com is the site
answered 3 years, 5 months ago
By
scomule
 - South Carolina
answer 5
There is a parts list for replacements. Go to backyard discovery online and even try ebay as sometimes you can get the replacements for a better price. Good luck!
answered 3 years, 6 months ago
By
TheLangeFamily
 - Wilton, Iowa
Question

Can I buy replacement tarps for this swing set?

asked 2 years, 9 months ago
By
an anonymous customer
on Backyard Discovery Tucson Cedar Wooden Swing Set
5 answers
Answers
answer 1
yes, the come as a complete set from the manufacturer.
answered 1 year, 10 months ago
By
donalbein
answer 2
Yes you can. The website has a full parts department.
answered 2 years, 1 month ago
By
bamafan0104
 - Tennesse
answer 3
Yes you can buy replacement tarps for this play set all you have to do is have your manual handy when you call, they will want the part number.
answered 2 years, 6 months ago
By
Buns13
 - Kennewick ,WA
answer 4
Yes, call 800-856-4445. I still have this information handy from the assembly
answered 2 years, 6 months ago
By
SWVolusia
 - Deltona, FL
answer 5
Yes. It is part number A100196. $45.00 from http://www.swingsetsonline.com/
answered 2 years, 8 months ago
By
04miller
Question

Replacement parts

After a tornado, which broke a lot of pieces of my swingset, and ripped the slide off and put it 3 houses down, I need replacement pieces. The piece the swing beam attaches to, and the A frame for the swing set side, 3 floor boards, including the bolts to attach the slide, one of the arched pieces, and 2 of the side slats. We have talked to an Associate in store, and was told we could probably find a way to get pieces, but was not offered more help. I don't care if the pieces match in color, but I do need these pieces. My son got to play on it twice before the storm. Please, i need more help than a shrug!
asked 3 years, 5 months ago
By
an anonymous customer
on Backyard Discovery Tucson Cedar Wooden Swing Set
5 answers
Answers
answer 1
Go to their website or call the toll fre number.1-800-856-4445
answered 2 years, 1 month ago
By
bamafan0104
 - Tennesse
answer 2
IF IT WAS ME I WOULD JUST BUY TREATED WOOD AT HOME DEPOT OR LOWES
answered 2 years, 11 months ago
By
summent
answer 3
You may be fortunate enough to get the parts if you have a local Home Depot or Lowes.
answered 3 years, 4 months ago
By
kim94
 - Maryland
answer 4
I would just go to the hardware store and get the replacement parts you need. They would have a variety of options, and I am sure that whatever you purchased there would be of at least the same quality if not better.
answered 3 years, 5 months ago
By
SRoberts12
 - East Peoria, IL
answer 5
You may have already tried this but if you still own the instruction booklet contact the manufacturer. There was a parts list packaged with the instructions that should help in identifying the specific pieces you need. Wal Mart would not be able to replace these items, only the manufacturer.
answered 3 years, 5 months ago
By
scomule
 - South Carolina
Question

Wich is the measure of the box where the product is packaged?

asked 1 year, 4 months ago
By
gaby
on Backyard Discovery Tucson Cedar Wooden Swing Set
5 answers
Answers
answer 1
The box is about 2' wide by 1' tall and about 6' long. It weighs 220 lbs.
answered 8 months ago
By
Dony1
answer 2
The longest box is only about 7 to 8 feet lone and not very tall or wide (maybe 2 foot), however, it is HEAVY!!! I didn't have help to unload and had to cut the box open.
answered 11 months ago
By
donalbein
answer 3
The box is about 7ft x 2ft and weighs 225lbs
answered 1 year, 3 months ago
By
Truckerdaddy24
answer 4
It's pretty long but not too wide. I would guess around 8-9 ft long 3ft wide. It fit in the back of a Dodge pick-up but could not close gate! Hope that helps. I was heavy 200 plus lbs.
answered 1 year, 3 months ago
By
candlmusic
answer 5
Hi,
The Tuscon is shipped in one box. Dimensions of the box iare; 90.5 inch length x 22 inch Width x 9 inch Height 203 lbs.
Thank You
answered 1 year, 3 months ago
By
BYDSales
Question

Dimentions of wood frame

Just wondering if the dimentions given on here are including the slide or if it is just the wood frame?
asked 3 years, 4 months ago
By
stefmoum
on Backyard Discovery Tucson Cedar Wooden Swing Set
4 answers
Answers
answer 1
Including the slide
answered 2 years, 1 month ago
By
AJMRM
 - Long Island, NY
answer 2
Yes it includes the slide. We marked the measurements on the ground with spray paint & the whole set fit in the rectangle area.
answered 3 years, 3 months ago
By
KK1108
 - Marble Falls, TX
answer 3
Slide and swings are included but you have to build the slide.
answered 3 years, 4 months ago
By
Fatinah
 - Wichita, Ks
answer 4
it includes the slide if you go by the safe play area.
answered 3 years, 4 months ago
By
Nette212
 - Jackson, TN
Question

How do I get a new canopy???

Our swing set is about 3 years old and has held up through a now 6 and 3 year old, but the canopy has seen better days. How can I order just the canopy??
asked 3 years, 2 months ago
By
an anonymous customer
on Backyard Discovery Tucson Cedar Wooden Swing Set
4 answers
Answers
answer 1
call 800-856-4445
answered 2 years, 6 months ago
By
SWVolusia
 - Deltona, FL
answer 2
https://www.swingsetsonline.com/
Look for service and support. Item #A100196. $45.00.
answered 2 years, 8 months ago
By
04miller
answer 3
I WOULD JUST BUY SOME LANDSCAPE SHADE FABRIC FROM LOWES DOUBLE IT OVER AND STAPLE IT DOWN
answered 2 years, 11 months ago
By
summent
answer 4
Walmart has a canopy on here for swing sets. http://www.walmart.com/ip/Swing-n-Slide-Extra-Duty-Canopy/16348564
answered 3 years, 1 month ago
By
4MomsLittleGirl
 - Minnesota
Question

can i purchase a 4ft wave glidder seperatly with this swing set

asked 2 years, 6 months ago
By
duffy1947
on Backyard Discovery Tucson Cedar Wooden Swing Set
4 answers
Answers
answer 1
Yes, I bought one for my child and it worked fine.
answered 1 year, 10 months ago
By
donalbein
answer 2
Yes but be aware of weight restrictions
answered 2 years, 3 months ago
By
miadepapi
 - Wichita Falls, TX
answer 3
I do not think so, there does not seem to be any place to add more, unless maybe you didnt hang something that already came with it maybe.
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answered 2 years, 3 months ago
By
clorya
 - Rockland, ME
answer 4
it can only be purchased if it's made for this product.
answered 2 years, 4 months ago
By
walmartwebuser
 - CO
Question

What are the mesurements of the set if the slide is switched with the rock wall?

I have a small backyard and I am trying to figure out if this set will fit. I think it will fit if the slide and rock wall are switched but I want to measure to make sure before I buy it. Can anyone help me with these measurements?
asked 2 years, 4 months ago
By
Silb
on Backyard Discovery Tucson Cedar Wooden Swing Set
4 answers
Answers
answer 1
Add about an additional 8 feet.
answered 1 year, 10 months ago
By
donalbein
answer 2
The slide is 8 ft long (7 ft space length at the appropriate angle). Check the specifications page, and make the adjustments.
answered 2 years, 2 months ago
By
ProcesGuy
 - Tucson, AZ
answer 3
You need 6' clearance from any structure. Length 17'-7 3/8", widht 7'-3 3/4"
answered 2 years, 3 months ago
By
miadepapi
 - Wichita Falls, TX
answer 4
18' 1"L x 7' 4"W x 9' 5"H
answered 2 years, 4 months ago
By
FlyinBrian82
 - Mooresville, Indiana
Question

What is the package dimension? (Needed for Freight Forwarder) I need this for the total cubic feet.

asked 3 years, 5 months ago
By
rjshopper1
 - Guam
on Backyard Discovery Tucson Cedar Wooden Swing Set
3 answers
Answers
answer 1
The box demensions are 8ft long by 2ft wide by 1.5 ft tall and weighs 204#. Good Luck!!
answered 3 years, 2 months ago
By
Jenabby
 - Fayette City, PA
answer 2
It is about 9" x 22" x 84"
answered 3 years, 3 months ago
By
canary945
 - Baltimore, MD
answer 3
8ft long x 2ft x 1ft box.
answered 3 years, 4 months ago
By
Lincolnhusker
 - Lincoln, NE
Question

Do you provide installation of this item; if so, what is the cost of installation

asked 3 years, 1 month ago
By
askaskask
on Backyard Discovery Tucson Cedar Wooden Swing Set
3 answers
Answers
answer 1
$265
answered 2 years, 1 month ago
By
AJMRM
 - Long Island, NY
answer 2
Cost varies by region and installer. See https://www.swingsetsonline.com/service-and-support/find-an-installer for assistance.
answered 2 years, 8 months ago
By
04miller
answer 3
There is a company you can call to put it together and if I remember correctly they charge $250.00
answered 3 years ago
By
BestMommyBK
 - PA
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