Experience the most versatile digital phone service. The NetTalk Duo is designed to connect directly to your router or modem, which saves you cost and energy. The NetTalk phone has a glossy black plastic and chrome plastic lining the sharp edges and covering the flat side of the device. To get started, all you need is high-speed Internet and a traditional corded or cordless telephone. It is provided with three ports - a micro USB port, Ethernet port and a telephone jack port. You can make free calls to the US & Canada and ultra-low cost international calls from anywhere in the world. The NetTalk phone provides with both e-mail and phone customer service. This NetTalk Duo VoIP telephone service creates fax-friendly phone line with free calling features such as 411 Directory Assistance, Enhanced 911, Visual Voicemail, call waiting, conference calling etc.

Customer Questions & Answers:

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1,129 Answers

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Questions & Answers for NetTalk NetTalk Duo, VoIP Telephone Service

Question

I have Verizon 1.5mg internet service will it work w/this speed?

asked 1 year, 1 month ago

shoppers4life

on NetTalk Duo, VoIP Telephone Service

7 answers

Answers

answer 1

"YES" it will.

answered 9 months ago

HappyHappyMe

- Port St Lucie, FL

answer 2

should not be an issue

answered 10 months ago

an anonymous customer

- Coventry, CT

answer 3

I have AT&T basic dsl which is slower than yours, and my Nettalk DUO works fine. Yours should also.

answered 11 months ago

ok4ablonde2

- Indiana

answer 4

I also have the "low speed" about 1.5 mb DSL internet service from CenturyLink/Qwest and it is working great.

answered 1 year ago

Handyman111

- Loveland, CO

answer 5

I have verizon 1.5 also and it works GREAT!

answered 1 year, 1 month ago

PoconoPat

- Hawley,PA . 18428

answer 6

You mean 1.5 MBPS.Yes it should work but a higher speed is recommended. Cos if the service provider advertise their speed as 3MBps, you practically get 2.2 or something. So you would be getting less than 1.5. 1MBps maybe. Call quality may drop. Get at least 3mbps.

answered 1 year, 1 month ago

rbnk

- Ca

answer 7

Yep.

answered 1 year, 1 month ago

DrBenGolfing

- Springtown, TX

Question

No Computer need it

Is this the DUO box that does not need a computer to make and receive phone calls.?

asked 2 years, 4 months ago

Happybyer51

on NetTalk Duo, VoIP Telephone Service

13 answers

Answers

answer 1

no cpu needed, plug into router

answered 2 years, 4 months ago

sjksss

answer 2

Yes, it does not need a PC. All that is required is an Internet serivce, with a wireless router or modem to connect.

answered 2 years, 4 months ago

an anonymous customer

answer 3

Yep. Just hook it up to the router.

answered 2 years, 4 months ago

Platgamer

answer 4

Yes you are correct, the device plugs directy into your router so no computer is needed. Great product!

answered 2 years, 4 months ago

helipilot500

answer 5

Yes no computer required; it does require internet service though.

answered 2 years, 4 months ago

rpm2

- Arizona

answer 6

Yes.

answered 2 years, 4 months ago

Techie6725

answer 7

yes it does not need computer, to make & receive calls.

answered 2 years, 4 months ago

Markthemad

- NYC, NY

answer 8

Yes, this is the one that does not need a computer to make/receive calls. It just plugs into your router and then you can plug that into a phone for home use. I have it and it works great. Highly recommended.

answered 2 years, 4 months ago

Jrazzy

- Dover,nh

answer 9

The NETALK DUO Does NOT require a computer at all! just plug it in to an ethernet port on your modem or router and your good to go.If you want to plug it in to your computer you can do that also it has a usb port on it for connecting to your computer. That is why it is called the DUO because you can use it two ways. Much better than the Majicjack

answered 2 years, 4 months ago

rs49

- seattle WA

answer 10

That is correct. However you DO need a "real" phone if you aren't going to use a computer. For instance a cordless or corded one. Also, you need to use the internet so you either need to plug it into the router (be sure it's one that works well with NetTalk- see my review of the product) OR computer in order to have it work. The computer does not have to be on if you are running it through the router. You can go online at nettalk . com and check out their quick start guide via PDF that's also included with the DUO. It will show you how it all works before you purchase it.

answered 2 years, 4 months ago

HomeschoolingMomto2Girls

- Pennsylvania

answer 11

Yes. Just plug it into your router. I believe the setup requires a browser but that's all.

answered 2 years, 4 months ago

Poser55

- Rochester, NH

answer 12

You need to logon to a computer to set up your account with NetTALK, but your phone will function so long as you have

1.) A strong enough internet connection
2.) Power for the NetTalk
3.) Power for your router/modem

I bought it because I don't want to leave my computer on all the time to make calls.

answered 2 years, 4 months ago

BrooklynDoesntLikeYou

- Brooklyn

answer 13

yup, it can connect directly to a router. It can also connect to a computer as an option as well

answered 2 years, 4 months ago

schmota

- Las Vegas, NV

Question

net talk-voip

says you don't have to have computer but do have to have high speed internet??

asked 1 year, 8 months ago

shop4daughters

- Ohio

on NetTalk Duo, VoIP Telephone Service

12 answers

Answers

answer 1

yes. VoIP means Voice over Internet Protocol. So you do need high speed Internet.

answered 1 year, 6 months ago

esoterik1967

- Denver, Colorado

answer 2

That's true. It does not connect to your computer but does connect to your hi speed modem. I can't imagine why you would have hi speed internet without a computer but perhaps some do?

answered 1 year, 6 months ago

racer504

- Georgetown, In

answer 3

Means you don't have to have your computer turned on for it to work. It works through your internet modem. Some other products like this uses the computer to go through so it has to be on all the time

answered 1 year, 7 months ago

theonetoask

- Charlotte NC

answer 4

no you don't need high speed internet.
high speed is best for streaming video
just sound alone is sent over the internet very easily

answered 1 year, 7 months ago

PureC

- North Scituate, RI

answer 5

You need access to a computer to set up the device via the nettalk web site and select your phone number, then the computer is no longer needed. The device needs at least 1.5 meg high speed line to make and get calls. Cable modem or VPN line at a min.

answered 1 year, 7 months ago

BunkerHill123

- New Hampshire

answer 6

You do need a pc to use the device; however, you can use a pc. I connect directly to the high speed internet router and power outlet wall jack.

answered 1 year, 8 months ago

Mason63

- Baton Rouge, LA

answer 7

That's true -- you can choose whether to plug it into the router or the computer -- they both work!

answered 1 year, 8 months ago

Kazzzoo

answer 8

Yes

answered 1 year, 8 months ago

Technogadgetman

- Greenville, SC

answer 9

Of couse, you must have broadband internet.

answered 1 year, 8 months ago

Dynexlover

- Grand Rapids, MI

answer 10

Yes - since it is VOIP. Nettalk Duo will connect to your router directly and eliminate need for a PC and hence superior to MagicJack

answered 1 year, 8 months ago

BizTravler

- NJ

answer 11

Yes.

answered 1 year, 8 months ago

nplas

- Southwest Florida

answer 12

Yes. This is still a VOIP device.

answered 1 year, 8 months ago

TH777

- Texas

Question

Whether it works with Belikin Router?

asked 1 year, 8 months ago

Vinayk

on NetTalk Duo, VoIP Telephone Service

12 answers

Answers

answer 1

It should as long as you have high speed internet and your router is configured properly. Read my review here for more info.

answered 1 year, 6 months ago

esoterik1967

- Denver, Colorado

answer 2

Mine is running excellent on a Belkin wireless G router with Insight as my provider.

answered 1 year, 6 months ago

racer504

- Georgetown, In

answer 3

it worked fine with my Belkin Surf N300 (F7D6301) without needing to do anything with opening ports. Plugged it in and the setup went quite smoothly.

answered 1 year, 7 months ago

darrylg19

answer 4

Should work with any router hooked to the internet.

answered 1 year, 7 months ago

theonetoask

- Charlotte NC

answer 5

No Belkin Routers don't work well with Nettalk. Linksys & Netgear work without any problems what so ever.
I dumped my Belkin and got a Cisco/Linksys.
Nettalk has a list on there site of routers that work that they have tested

answered 1 year, 7 months ago

PureC

- North Scituate, RI

answer 6

I have a Belkin model F9K1002 v1 with firmware F9K1002_WW_1.00.08. I have a VPN line with (per SpeedTest) of 1.8 Meg.
The phone works very well both in and out calls but I do loose a few words if I try to stream video on the PC during calls. Lead a simple life of only one thing at a time and all is well.

answered 1 year, 7 months ago

BunkerHill123

- New Hampshire

answer 7

The NetTalk Duo has issues with many routers, some more than others. The Belkin router is one of the more problematic routers. However, NetTalk does offer advice on their website to fix router issues.

answered 1 year, 7 months ago

eeh42

- Katy, TX

answer 8

The Nettalk Duo device will work with the Belkin router.

answered 1 year, 8 months ago

Mason63

- Baton Rouge, LA

answer 9

When I enabled the 5060 port on the firewall, it eliminated the one-way talk issue I was originally having. I have a Belkin Playmax 600. I did not load the DUO in the DMZ to prevent the possibility of hackers. Just follow the instructions under the trouble shooting for a Belkin router at the DUO website and it worked for me.

answered 1 year, 8 months ago

ITTester

- Fredericksburg, VA

answer 10

Not too good. Google search Nettalk DUO compatible routers for a list on their web site. I have Lynksys E4200. Dont go cheap here if you want flawless quality and performance

answered 1 year, 8 months ago

BizTravler

- NJ

answer 11

See https://forum.nettalk.com/viewtopic.php?f=31&t=1489

answered 1 year, 8 months ago

TH777

- Texas

answer 12

There is a list of routers at NetTalk.com that work well (and some that don't work so well) with NetTalk Duo.

answered 1 year, 8 months ago

stabbtt

- Springtown, TX

Question

messages

wll my existing answering machine work with this?

asked 2 years, 4 months ago

monty9

- United States

on NetTalk Duo, VoIP Telephone Service

11 answers

Answers

answer 1

There should be no problem as it works with mine and the Nettalk web site claims it will.

answered 2 years, 3 months ago

Haffie

answer 2

Two options:

1. disable voicemail and use your answering machine

2. enable voicemail and let the caller be answered by the service, not your answering machine

answered 2 years, 3 months ago

Reviewer1011011

answer 3

Yes, mine works fine.

answered 2 years, 3 months ago

FastFreddieinLompoc

- Lompoc, CA

answer 4

yes

answered 2 years, 3 months ago

toogoodtoshop

- Seattle, WA

answer 5

Yes. Don't enable the digital voicemail feature on NetTalk. Personally I perfer to use the NetTalk voicemail since it is converted into an email which I can listen to on my laptop or smartphone even when I'm on the road.

answered 2 years, 3 months ago

GardenGuy50

- Cape Cod MA

answer 6

Yes, mine does perfectly at home.

answered 2 years, 3 months ago

ASHEBORONCGUY

- Asheboro, NC

answer 7

home answering machine will

answered 2 years, 4 months ago

sjksss

answer 8

Yes, your existing answering machine will work with this device, I have 1 connected to my device as we speak.

answered 2 years, 4 months ago

helipilot500

answer 9

Yes, also If you turn it off the answering machine then select Nettalks answering online voicemail then they will send you an email with the message in the form of a wave file.

answered 2 years, 4 months ago

rpm2

- Arizona

answer 10

yes, you can disable the voicemail function so you can use your existing answering machine

answered 2 years, 4 months ago

schmota

- Las Vegas, NV

answer 11

Yes.

answered 2 years, 4 months ago

Techie6725

Question

I already own one of this device and i connested to my fax machine but can i also connect my phone or do i need to buy another nettalk DUO?

asked 2 years, 4 months ago

shortypupi

on NetTalk Duo, VoIP Telephone Service

11 answers

Answers

answer 1

Yes, you can. Just purchase a splitter and remember that you can't call on the phone while you fax.

answered 2 years, 3 months ago

Telume

- Florida

answer 2

yes

answered 2 years, 3 months ago

toogoodtoshop

- Seattle, WA

answer 3

If you plug a 1:2 pigtail phone line splitter into the NetTalk you can get by with just one. You need a pigtail (short cable) splitter because the phone and Ethernet plugs are too close together to plug a splitter directly into it.

answered 2 years, 3 months ago

GardenGuy50

- Cape Cod MA

answer 4

You should be able to hook up both to one.Contact customer support if you have problems.

answered 2 years, 3 months ago

jayleno

- Chicago

answer 5

Just but a splitter or use the fax's built in phone splitter. It will work for both...just not simultaneously (i.e. if you're on the phone, faxes won't come through).

answered 2 years, 3 months ago

ASHEBORONCGUY

- Asheboro, NC

answer 6

you can connect both to one DUO

answered 2 years, 4 months ago

sjksss

answer 7

If you fax a lot than yes you will need a separate line, But if you are like me and only fax once in a while what I do is when I want to fax I plug the phone line on back of the fax machine and am good to go to send the fax or receive it.

answered 2 years, 4 months ago

CaribbeanQueenTink

- MIA

answer 8

If you want a separate fax line i would recommend another DUO, if you don't mind sharing your home line with your fax machine. Personally i would get another DUO just dedicated to faxing.

answered 2 years, 4 months ago

helipilot500

answer 9

Try a spliter at the duo.

answered 2 years, 4 months ago

rpm2

- Arizona

answer 10

you will have to get another duo

answered 2 years, 4 months ago

schmota

- Las Vegas, NV

answer 11

Yes you can. Check to see if fax machine has Tel. out port. If so, connect phone there. If not, try using a two line splitter.

answered 2 years, 4 months ago

Techie6725

Question

Can i get a canadian area code for the netTalk DUO?

asked 2 years, 4 months ago

an anonymous customer

- Pompano Beach Florida

on NetTalk Duo, VoIP Telephone Service

11 answers

Answers

answer 1

On their web site they do have Canadian option

answered 1 year, 8 months ago

BizTravler

- NJ

answer 2

Get the canadian plan.

answered 1 year, 10 months ago

joelm

- New York

answer 3

haven't tried. but go to the webside and your can actually try for free.

answered 2 years, 1 month ago

VegasMan702

- Las Vegas, NV

answer 4

yes

answered 2 years, 3 months ago

toogoodtoshop

- Seattle, WA

answer 5

Yes. You might have to pay extra though.

answered 2 years, 3 months ago

jayleno

- Chicago

answer 6

Yes, it's based on your location in Canada.

answered 2 years, 3 months ago

ASHEBORONCGUY

- Asheboro, NC

answer 7

yes

answered 2 years, 4 months ago

sjksss

answer 8

Yes, it is 5.95 USD a month additional charge. You have to call Tech Support and they will issue you a number.

answered 2 years, 4 months ago

an anonymous customer

answer 9

Yes you can, but it's a additional charge per month for a Canadian number, call tech support and they will give you all the info.

answered 2 years, 4 months ago

helipilot500

answer 10

Not now. Limited US numbers only.

answered 2 years, 4 months ago

NetTALKLover

- Frederick, MD

answer 11

I dont think so....yet

answered 2 years, 4 months ago

schmota

- Las Vegas, NV

Question

I have 3 phones in the house, all on one line. Can I connect all three to the netTALK DUO?

asked 2 years, 4 months ago

an anonymous customer

on NetTalk Duo, VoIP Telephone Service

11 answers

Answers

answer 1

Yes, you can, just purchase a splitter and connect each phone to one of the jacks.

answered 2 years, 3 months ago

Telume

- Florida

answer 2

yes

answered 2 years, 3 months ago

toogoodtoshop

- Seattle, WA

answer 3

Yes. Plug a Y phone jack into the back of one of the phones. One side gets plugged into the wall (to connect the other two phones) and the other side plugs into the NetTalk. If you have a wireless phone, make sure you plug the Y phone jack into the base unit.

answered 2 years, 3 months ago

GardenGuy50

- Cape Cod MA

answer 4

Yes,I have 3 phones hooked up that I recieved from vonage. Works great!

answered 2 years, 3 months ago

jayleno

- Chicago

answer 5

If you are talking about ones that are wired into your wall, yes, you can use the netalk to supply the signal for all three. You'll just have to know how to connect all of your phone lines together at the junction box for your phone lines. Or you can do what I did...buy one of the cordless phone sets (usually have 3 or more handsets) that only require you to have the base plugged into the phone line and the other phones use the signal coming from the one base.

answered 2 years, 3 months ago

ASHEBORONCGUY

- Asheboro, NC

answer 6

yes

answered 2 years, 4 months ago

sjksss

answer 7

Yes, if you hook up the base phone to give all the other phone signals. Thats the only method.

answered 2 years, 4 months ago

an anonymous customer

answer 8

Yes, you plug the base of your cordless phone system in the nettalk device then all of your other phones will rings as well.

answered 2 years, 4 months ago

helipilot500

answer 9

Yes, I have 5 cordless working from a single base. One line one phone number.

answered 2 years, 4 months ago

rpm2

- Arizona

answer 10

Yes you can. It does work exactly as regular phone line works. Only problem you will be not able to port the number you have already.

answered 2 years, 4 months ago

NetTALKLover

- Frederick, MD

answer 11

You can connect a cordless phone base station which has remote receivers throughout the house with no problem. You can use the duo to power your internal phone lines within the home but you have to know how to disconnect the phone line (coming into the house) from your current landline provider. Be careful bc the lines from the street have low voltage and they can fry the duo. I dont know how the procedure works but Ive read it on their forums.

answered 2 years, 4 months ago

schmota

- Las Vegas, NV

Question

do you get caller ID.

asked 2 years, 4 months ago

rscott23

on NetTalk Duo, VoIP Telephone Service

11 answers

Answers

answer 1

yes

answered 2 years, 3 months ago

toogoodtoshop

- Seattle, WA

answer 2

Yes

answered 2 years, 3 months ago

GardenGuy50

- Cape Cod MA

answer 3

Yes.

answered 2 years, 3 months ago

jayleno

- Chicago

answer 4

Yes, it's free and included in the package. It works great on mine.

answered 2 years, 3 months ago

ASHEBORONCGUY

- Asheboro, NC

answer 5

yes, you do

answered 2 years, 3 months ago

DerDer1234

- Boston, MA

answer 6

Yes, caller ID is free

answered 2 years, 3 months ago

schmota

- Las Vegas, NV

answer 7

yes

answered 2 years, 4 months ago

sjksss

answer 8

Yes, but the caller ID will only show your number for Only outgoing calls.
Name and number for Incoming and but no timestamps.

answered 2 years, 4 months ago

an anonymous customer

answer 9

I am able to get a caller Id, but they do not have customer outgoing caller ID that will show my name when I call but it does show the number. Hopefully they get that in the future. Crossing my fingers

answered 2 years, 4 months ago

CaribbeanQueenTink

- MIA

answer 10

You do get basic Caller ID with the DUO. My phone just shows the number of the caller and when I call out it shows my DUO number and the city/state where the number is in. I dont think there's an option to where it shows your name though...not yet at least.

answered 2 years, 4 months ago

Platgamer

answer 11

With Nettalk you get caller ID that shows the person full name and number of the person calling.

answered 2 years, 4 months ago

helipilot500

Question

Can I call from other country area codes

If i have a USA area code, and take the duo to Europe, can i call for free to Canada or the USA?

If i have a USA area code, and take the duo to Canada, can i call for free to the USA?

asked 2 years, 3 months ago

arnie799

- Pompano Beach Florida

on NetTalk Duo, VoIP Telephone Service

11 answers

Answers

answer 1

yes, the unit simply connects to any internet connection. the U.S. number is a real U.S. number that connects to the internet from anywhere in the world and give you dial tone to any phone you plug in. just plug the phone into the duo, plug the duo into the wall and it will connect to the available wireless internet connection.
you have dial tone as if you are in the U.S.
that's the beauty of voice over internet protocol (VOIP).

answered 2 years, 3 months ago

minimadness

- KS

answer 2

YES

answered 2 years, 3 months ago

aNEWnetTALKer

- dallas, TX

answer 3

Yes you can. When you place a call, it will originate from your USA area code. It does not matter where in the world you call from.

answered 2 years, 3 months ago

Reviewer1011011

answer 4

Yes it's like calling from home with a local number.

answered 2 years, 3 months ago

FastFreddieinLompoc

- Lompoc, CA

answer 5

Yes, but incoming calls to me inside the US would be long distance for the caller. I dont go to Europe that often

answered 2 years, 3 months ago

an anonymous customer

- centerville George

answer 6

Yes you can

answered 2 years, 3 months ago

wallylovessam

- tampa, FL

answer 7

The number you have is tied to the netTALK device, so the number will be considered US-based no matter where you go. Unless you change the number

answered 2 years, 3 months ago

Telume

- Florida

answer 8

Yes you can,

answered 2 years, 3 months ago

Happybyer51

- Miami Florida

answer 9

yes

answered 2 years, 3 months ago

toogoodtoshop

- Seattle, WA

answer 10

Yes. The power connection is the key. Europe power and plugs are different than the US so you either need to use a converter kit OR you can plug the USB cable into your laptop.

answered 2 years, 3 months ago

GardenGuy50

- Cape Cod MA

answer 11

Yes! The tech support is useful for this information and I asked them the same thing and you can call for free to USA and Canada as long as you have a USA phone number.

answered 2 years, 3 months ago

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Looking for Answers about NetTalk NetTalk Duo, VoIP Telephone Service?

Customer Questions & Answers for NetTalk NetTalk Duo, VoIP Telephone Service

Questions & Answers for NetTalk NetTalk Duo, VoIP Telephone Service

I have Verizon 1.5mg internet service will it work w/this speed?

No Computer need it

net talk-voip

Whether it works with Belikin Router?

messages

I already own one of this device and i connested to my fax machine but can i also connect my phone or do i need to buy another nettalk DUO?

Can i get a canadian area code for the netTalk DUO?

I have 3 phones in the house, all on one line. Can I connect all three to the netTALK DUO?

do you get caller ID.

Can I call from other country area codes

Customer Questions & Answers for
NetTalk NetTalk Duo, VoIP Telephone Service