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Most Recent Questions
Recent Question:
can i use pc while on the phone
Recent Question:
Can I put in a different name and address from my personal name and home address to show up when I call out on this phone?
Recent Question:
Can other people call me from their local number like a local call without long distance charges?
Recent Question:
I don't have a house phone only cell phones , do I need a phone copany too since I don't have a home phone number?
Recent Question:
Will my current MJ license work with this item
Questions with Most Recent Answers
Question:
can I plug a fax machine into the Basic Talk box?
Question:
dometic calls are usa call all states
Question:
can i use my fax with the basic talk?
Question:
is call forwarding offered ?

Customer Questions & Answers for
NetTalk NetTalk Duo, VoIP Telephone Service

Experience the most versatile digital phone service. The NetTalk Duo is designed to connect directly to your router or modem, which saves you cost and energy. The NetTalk phone has a glossy black plastic and chrome plastic lining the sharp edges and covering the flat side of the device. To get started, all you need is high-speed Internet and a traditional corded or cordless telephone. It is provided with three ports - a micro USB port, Ethernet port and a telephone jack port. You can make free calls to the US & Canada and ultra-low cost international calls from anywhere in the world. The NetTalk phone provides with both e-mail and phone customer service. This NetTalk Duo VoIP telephone service creates fax-friendly phone line with free calling features such as 411 Directory Assistance, Enhanced 911, Visual Voicemail, call waiting, conference calling etc.
Customer Questions & Answers:
317 Questions
 | 
1,403 Answers
Overall Rating:
3.711 out of 5
3.7
out of
5
Product Details

Questions & Answers for NetTalk NetTalk Duo, VoIP Telephone Service

Question

I have Verizon 1.5mg internet service will it work w/this speed?

asked 2 years, 3 months ago
By
shoppers4life
on NetTalk Duo, VoIP Telephone Service
7 answers
Answers
answer 1
"YES" it will.
answered 1 year, 11 months ago
By
HappyHappyMe
 - Port St Lucie, FL
answer 2
should not be an issue
answered 2 years ago
By
an anonymous customer
 - Coventry, CT
answer 3
I have AT&T basic dsl which is slower than yours, and my Nettalk DUO works fine. Yours should also.
answered 2 years, 1 month ago
By
ok4ablonde2
 - Indiana
answer 4
I also have the "low speed" about 1.5 mb DSL internet service from CenturyLink/Qwest and it is working great.
answered 2 years, 3 months ago
By
Handyman111
 - Loveland, CO
answer 5
I have verizon 1.5 also and it works GREAT!
answered 2 years, 3 months ago
By
PoconoPat
 - Hawley,PA . 18428
answer 6
You mean 1.5 MBPS.Yes it should work but a higher speed is recommended. Cos if the service provider advertise their speed as 3MBps, you practically get 2.2 or something. So you would be getting less than 1.5. 1MBps maybe. Call quality may drop. Get at least 3mbps.
answered 2 years, 3 months ago
By
rbnk
 - Ca
answer 7
Yep.
answered 2 years, 3 months ago
By
DrBenGolfing
 - Springtown, TX
Question

No Computer need it

Is this the DUO box that does not need a computer to make and receive phone calls.?
asked 3 years, 6 months ago
By
Happybyer51
on NetTalk Duo, VoIP Telephone Service
13 answers
Answers
answer 1
no cpu needed, plug into router
answered 3 years, 6 months ago
By
sjksss
answer 2
Yes, it does not need a PC. All that is required is an Internet serivce, with a wireless router or modem to connect.
answered 3 years, 6 months ago
By
an anonymous customer
answer 3
Yep. Just hook it up to the router.
answered 3 years, 6 months ago
By
Platgamer
answer 4
Yes you are correct, the device plugs directy into your router so no computer is needed. Great product!
answered 3 years, 6 months ago
By
helipilot500
answer 5
Yes no computer required; it does require internet service though.
answered 3 years, 6 months ago
By
rpm2
 - Arizona
answer 6
Yes.
answered 3 years, 6 months ago
By
Techie6725
answer 7
yes it does not need computer, to make & receive calls.
answered 3 years, 6 months ago
By
Markthemad
 - NYC, NY
answer 8
Yes, this is the one that does not need a computer to make/receive calls. It just plugs into your router and then you can plug that into a phone for home use. I have it and it works great. Highly recommended.
answered 3 years, 6 months ago
By
Jrazzy
 - Dover,nh
answer 9
The NETALK DUO Does NOT require a computer at all! just plug it in to an ethernet port on your modem or router and your good to go.If you want to plug it in to your computer you can do that also it has a usb port on it for connecting to your computer. That is why it is called the DUO because you can use it two ways. Much better than the Majicjack
answered 3 years, 6 months ago
By
rs49
 - seattle WA
answer 10
That is correct. However you DO need a "real" phone if you aren't going to use a computer. For instance a cordless or corded one. Also, you need to use the internet so you either need to plug it into the router (be sure it's one that works well with NetTalk- see my review of the product) OR computer in order to have it work. The computer does not have to be on if you are running it through the router. You can go online at nettalk . com and check out their quick start guide via PDF that's also included with the DUO. It will show you how it all works before you purchase it.
answered 3 years, 6 months ago
By
HomeschoolingMomto2Girls
 - Pennsylvania
answer 11
Yes. Just plug it into your router. I believe the setup requires a browser but that's all.
answered 3 years, 6 months ago
By
Poser55
 - Rochester, NH
answer 12
You need to logon to a computer to set up your account with NetTALK, but your phone will function so long as you have

1.) A strong enough internet connection
2.) Power for the NetTalk
3.) Power for your router/modem

I bought it because I don't want to leave my computer on all the time to make calls.
answered 3 years, 6 months ago
By
BrooklynDoesntLikeYou
 - Brooklyn
answer 13
yup, it can connect directly to a router. It can also connect to a computer as an option as well
answered 3 years, 6 months ago
By
schmota
 - Las Vegas, NV
Question

Whether it works with Belikin Router?

asked 2 years, 11 months ago
By
Vinayk
on NetTalk Duo, VoIP Telephone Service
12 answers
Answers
answer 1
It should as long as you have high speed internet and your router is configured properly. Read my review here for more info.
answered 2 years, 8 months ago
By
esoterik1967
 - Denver, Colorado
answer 2
Mine is running excellent on a Belkin wireless G router with Insight as my provider.
answered 2 years, 8 months ago
By
racer504
 - Georgetown, In
answer 3
it worked fine with my Belkin Surf N300 (F7D6301) without needing to do anything with opening ports. Plugged it in and the setup went quite smoothly.
answered 2 years, 9 months ago
By
darrylg19
answer 4
Should work with any router hooked to the internet.
answered 2 years, 9 months ago
By
theonetoask
 - Charlotte NC
answer 5
No Belkin Routers don't work well with Nettalk. Linksys & Netgear work without any problems what so ever.
I dumped my Belkin and got a Cisco/Linksys.
Nettalk has a list on there site of routers that work that they have tested
answered 2 years, 9 months ago
By
PureC
 - North Scituate, RI
answer 6
I have a Belkin model F9K1002 v1 with firmware F9K1002_WW_1.00.08. I have a VPN line with (per SpeedTest) of 1.8 Meg.
The phone works very well both in and out calls but I do loose a few words if I try to stream video on the PC during calls. Lead a simple life of only one thing at a time and all is well.
answered 2 years, 10 months ago
By
BunkerHill123
 - New Hampshire
answer 7
The NetTalk Duo has issues with many routers, some more than others. The Belkin router is one of the more problematic routers. However, NetTalk does offer advice on their website to fix router issues.
answered 2 years, 10 months ago
By
eeh42
 - Katy, TX
answer 8
The Nettalk Duo device will work with the Belkin router.
answered 2 years, 10 months ago
By
Mason63
 - Baton Rouge, LA
answer 9
When I enabled the 5060 port on the firewall, it eliminated the one-way talk issue I was originally having. I have a Belkin Playmax 600. I did not load the DUO in the DMZ to prevent the possibility of hackers. Just follow the instructions under the trouble shooting for a Belkin router at the DUO website and it worked for me.
answered 2 years, 10 months ago
By
ITTester
 - Fredericksburg, VA
answer 10
Not too good. Google search Nettalk DUO compatible routers for a list on their web site. I have Lynksys E4200. Dont go cheap here if you want flawless quality and performance
answered 2 years, 10 months ago
By
BizTravler
 - NJ
answer 11
See https://forum.nettalk.com/viewtopic.php?f=31&t=1489
answered 2 years, 10 months ago
By
TH777
 - Texas
answer 12
There is a list of routers at NetTalk.com that work well (and some that don't work so well) with NetTalk Duo.
answered 2 years, 11 months ago
By
stabbtt
 - Springtown, TX
Question

net talk-voip

says you don't have to have computer but do have to have high speed internet??
asked 2 years, 10 months ago
By
shop4daughters
 - Ohio
on NetTalk Duo, VoIP Telephone Service
12 answers
Answers
answer 1
yes. VoIP means Voice over Internet Protocol. So you do need high speed Internet.
answered 2 years, 8 months ago
By
esoterik1967
 - Denver, Colorado
answer 2
That's true. It does not connect to your computer but does connect to your hi speed modem. I can't imagine why you would have hi speed internet without a computer but perhaps some do?
answered 2 years, 8 months ago
By
racer504
 - Georgetown, In
answer 3
Means you don't have to have your computer turned on for it to work. It works through your internet modem. Some other products like this uses the computer to go through so it has to be on all the time
answered 2 years, 9 months ago
By
theonetoask
 - Charlotte NC
answer 4
no you don't need high speed internet.
high speed is best for streaming video
just sound alone is sent over the internet very easily
answered 2 years, 9 months ago
By
PureC
 - North Scituate, RI
answer 5
You need access to a computer to set up the device via the nettalk web site and select your phone number, then the computer is no longer needed. The device needs at least 1.5 meg high speed line to make and get calls. Cable modem or VPN line at a min.
answered 2 years, 10 months ago
By
BunkerHill123
 - New Hampshire
answer 6
You do need a pc to use the device; however, you can use a pc. I connect directly to the high speed internet router and power outlet wall jack.
answered 2 years, 10 months ago
By
Mason63
 - Baton Rouge, LA
answer 7
That's true -- you can choose whether to plug it into the router or the computer -- they both work!
answered 2 years, 10 months ago
By
Kazzzoo
answer 8
Yes
answered 2 years, 10 months ago
By
Technogadgetman
 - Greenville, SC
answer 9
Of couse, you must have broadband internet.
answered 2 years, 10 months ago
By
Dynexlover
 - Grand Rapids, MI
answer 10
Yes - since it is VOIP. Nettalk Duo will connect to your router directly and eliminate need for a PC and hence superior to MagicJack
answered 2 years, 10 months ago
By
BizTravler
 - NJ
answer 11
Yes.
answered 2 years, 10 months ago
By
nplas
 - Southwest Florida
answer 12
Yes. This is still a VOIP device.
answered 2 years, 10 months ago
By
TH777
 - Texas
Question

multiple phones?

I have a phone set of 4.The main one plug into phone jack,and 3 extra to plug into a outlet.Will these work with netalk?I like having more then one phone around the house,so I don't have to run to the main phone.Just answer the phone that is closest to me.
asked 3 years, 1 month ago
By
rakesfunnyfarm
 - WV
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
Yes. Base unit connected to Nettalk Duo and rest connected to electrical outlet.
answered 2 years, 10 months ago
By
BizTravler
 - NJ
answer 2
I have a set like that, one base and an extra handset. It works fine.
answered 3 years ago
By
brc17
 - DFW
answer 3
It works with my 4 wireless phones. The main phone is hooked into the nettalk duo and I can answer or make calls from any of my phones
answered 3 years ago
By
JL2011
 - Florida
answer 4
I have a phone set of 2 (main and extension) mine works very well.
answered 3 years ago
By
wagtime
answer 5
yes
answered 3 years, 1 month ago
By
CincoRanchGuy
answer 6
Yes, you can do it that way, without any problems or additional wiring. I have a phone system with 20 handset and 4 phone lines all are using netTalk, I was able to make this work also, was not the easiest but is possible and worth it, with a little creative wiring. (On your end of it) So you can use you old phone wiring system, create a closed loop (phone box on outside of building structure, in customer access side of the box only, disconnect wires from phone company, now your completely independent) a closed loop system. netTalk is set up as a single line, so you have to have one for each line. Feed each single line into the custom access box and wire into the old exiting wiring.
answered 3 years, 1 month ago
By
SUPERMAN1932
answer 7
Just plug the main phone into NetTalk.
answered 3 years, 1 month ago
By
SaddleMan
 - Spartanburg, SC
answer 8
Best advice- stay away from this device- garbage all the way. Not a phone system to depend on.
answered 3 years, 1 month ago
By
THX117
 - NJ
answer 9
NetTalk will only provide service to a single phone input connection and won't by itself drive the other tip/ring current loop as required by a regular POTS (plain old telephone service) - get a wireless phone/base station with 3 wireless phones - thats how I'm set up - recommend 5.2 GHz to reduce EMI with other router and wireless devices. This is especially important if you have a microwave oven within a few feet
answered 3 years, 1 month ago
By
Tekstaff
 - South King/North Pierce County, WA
answer 10
Absolutely, this is actually the best way to hook-up a phone to Nettalk Duo.

Just plug in the base unit and use the sat units as you always have.
answered 3 years, 1 month ago
By
Menos
 - Fort Collins, CO
answer 11
YES JUST HAVE THE BASE PLUGED IN THE NET DUO AND THE OTHER PHONES WILL WORK.
answered 3 years, 1 month ago
By
hobanknight
 - AKRON,OHIO
Question

How do you get a phone number?

Is that provided by the carrier?
asked 3 years, 5 months ago
By
li23
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
yes
answered 3 years, 3 months ago
By
nomonthlyphonebills
answer 2
You'll pick a number in your area.
answered 3 years, 3 months ago
By
zoobie09
 - Sturgis, MI
answer 3
it is provided by the carrier--nettalk. assigned when you set up your account
answered 3 years, 3 months ago
By
OrangeBlood4Life
answer 4
You chose the area code (if they have it) and the local area (closest city). They will assign you a number. They do not offer phone number portability (you can't keep your old phone number).
answered 3 years, 4 months ago
By
skunkcityman
 - Rochester, NY
answer 5
Inside the box is the web site that you go to to activate and there is a paper also inside the box with a temp username and password. Based on what you pick for area code and town they give you a number check to see that they have one for your Local area code before buying ,go to there web site.
answered 3 years, 4 months ago
By
HawksterPhone
 - Clarksville, TN
answer 6
In your registration you can pick an area code from anyplace in the US (I picked one that exists in my area), then they'll give you available numbers that are available for that area code. In a way you get more choice over your number than you would from other phone providers.
answered 3 years, 4 months ago
By
rm8675309
answer 7
I called their order line, initially, and asked what area codes and prefixes were available for my area.
answered 3 years, 4 months ago
By
dan316usa
answer 8
when you register the unit online at their website......they will have you choose local exchanges for the area code and the first 3 digits, then it will assign the last 4.

hope this helps
answered 3 years, 4 months ago
By
an anonymous customer
answer 9
Nettalk provides it after you choose your area code etc.
answered 3 years, 4 months ago
By
LaptopTech
 - Lakes Region, NH
answer 10
Yes, you are assigned a number at registration...
answered 3 years, 4 months ago
By
an anonymous customer
answer 11
You get your phone number when you first connect your Nettalk Duo and register it online. Nettalk provides you your new number.
answered 3 years, 4 months ago
By
rain922
 - New York
Question

Computer

Let me rephrase my quesion. I have a computer that is hooked up to a router for DSL what do I plug this item into????
asked 3 years, 4 months ago
By
an anonymous customer
 - Memphis, TN
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
It plugs into the router, you don't need a PC
answered 3 years, 3 months ago
By
nobodycaes
 - Ocala
answer 2
You can plug it into the computer's USB port or you can plug it into the router directly, with the patch cord that is included. To me the advantage of the NetTalk is the ability to be plugged into the router, so the computer does not have to be ON to have phone service.
answered 3 years, 3 months ago
By
557joejersey
 - CA
answer 3
I believe you can connect to the router or to your computer. If you connect it to your computer it must be turned on for it to work just like Magic Jack.
If you connect to the router and then to your telephone then you don't need to have your computer turned on. Go to the website and look around and you will see a diagram http://www.nettalk.com/why.
answered 3 years, 3 months ago
By
WiseShopper140
 - Stockbridge, GA
answer 4
you can plug into router or computer. i would plug into router
answered 3 years, 3 months ago
By
OrangeBlood4Life
answer 5
You would plug the Duo into a port in your router. You can also connect it directly to the computer with a USB cable (I do not recommend it).
answered 3 years, 4 months ago
By
skunkcityman
 - Rochester, NY
answer 6
You would need a router in order to have more than 1 device online at the same time. A router simply takes your DSL modem and makes it able to connect multiple computers/devices. You can find good routers for about $50 these days and it will come in useful later on.
answered 3 years, 4 months ago
By
BigDanNY
 - Monticello, NY
answer 7
You can do either of this: Either you plug Ethernet cable to this device and run computer (I assume laptop) on wifi, or you keep your computer hooked to the Ethernet cable and plug this device to the computer. Does this answers your question?
answered 3 years, 4 months ago
By
Sky5Walker
answer 8
The Nettalk device plugs into the router.
answered 3 years, 4 months ago
By
Hitisofidaho
 - Idaho
answer 9
You plug it into the same DSL router that you plug your computer into. You can plug it into your computer if you like, but you'll probably want to keep it separate from your computer, so you can turn your computer off, put it to sleep etc.
answered 3 years, 4 months ago
By
rm8675309
answer 10
in the router.
answered 3 years, 4 months ago
By
zylver11
 - Inland Impire,ca
answer 11
your modem or router -either will do.
answered 3 years, 4 months ago
By
hrvster
 - Beverly Hills
Question

dialing

do you have to dial area code first ? evan for local calls"? like magic jack(which I loveby the way) just wished i didnt have my computer on all the time
asked 3 years, 4 months ago
By
an anonymous customer
 - red bluff ca
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
No.
answered 3 years, 3 months ago
By
VegasMan702
 - Las Vegas, NV
answer 2
Yes, 10 digit dialing is required for local calls.
answered 3 years, 3 months ago
By
nobodycaes
 - Ocala
answer 3
You have to dial the full ten digit phone number.
answered 3 years, 3 months ago
By
557joejersey
 - CA
answer 4
yes
answered 3 years, 3 months ago
By
nomonthlyphonebills
answer 5
yes, I put it in my phone directory to make dialing simple
answered 3 years, 3 months ago
By
nomonthlyphonebills
answer 6
YES
answered 3 years, 3 months ago
By
zoobie09
 - Sturgis, MI
answer 7
i believe you do on local calls. directions say to, but i have not tried without area code on local calls
answered 3 years, 3 months ago
By
OrangeBlood4Life
answer 8
Yes, you have to use a 10 digit number.
answered 3 years, 4 months ago
By
missnbm
 - Othello, WA
answer 9
Yes, you always need to dial the area code. The voice mail is not nearly as nice as Magic Jack. You can not record custom greetings nor retrieve your voice mail messages from any phone other than the one connected to the Duo.
answered 3 years, 4 months ago
By
skunkcityman
 - Rochester, NY
answer 10
Yes because all calls in the US are free so when you dial a number it has to know the area code because many numbers are the same only different area codes.
But some calling you from a local land line does not have to dial anything but your number, area code not needed, some cell phones may or may not need to dial the area code to call you.
answered 3 years, 4 months ago
By
HawksterPhone
 - Clarksville, TN
answer 11
Yes, you still have to enter the area code before dialing just like a cell phone. It seems to be common between all VOIP services.

I had the Magic Jack as my only phone for 6 months and it was great but I had to have a computer on all the time. You'll save money on your electric bill with the Net Talk.

If you have a phone with a phone book feature just program your frequently called numbers into so you don't have to worry about dialing all the time. :)
answered 3 years, 4 months ago
By
BigDanNY
 - Monticello, NY
Question

What about caller id?

asked 3 years ago
By
an anonymous customer
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
It has caller ID and it works fine.
answered 2 years, 6 months ago
By
the3mas
 - midwest
answer 2
You have this feature.
answered 2 years, 6 months ago
By
jf49
 - Boca Raton Fl
answer 3
what about it ? It's free
answered 2 years, 9 months ago
By
PureC
 - North Scituate, RI
answer 4
Yes, caller id is a main free feature.
answered 2 years, 10 months ago
By
Mason63
 - Baton Rouge, LA
answer 5
Has caller ID, Call Waiting, 911, free 411 and conference calling
answered 2 years, 10 months ago
By
BizTravler
 - NJ
answer 6
Yes.
answered 2 years, 10 months ago
By
TH777
 - Texas
answer 7
Caller ID works as long as your phone supports it. Plus, you get a detailed call log on your netTalk account on the computer.
answered 2 years, 11 months ago
By
xyzp
 - Thousand Oaks, CA
answer 8
Caller id works!
answered 3 years ago
By
mnnms
 - Duarte Ca.
answer 9
Caller IDs are displayed on my phone handset. I didn't have to subscribe to a special service for that.
answered 3 years ago
By
Cookjoe
answer 10
Yes! NetTalk Duo dose have Caller ID.
answered 3 years ago
By
charjmick
 - Houston Tx
answer 11
my caller id works just fine, names and numbers and everythign!
answered 3 years ago
By
brc17
 - DFW
Question

Can I call from other country area codes

If i have a USA area code, and take the duo to Europe, can i call for free to Canada or the USA?

If i have a USA area code, and take the duo to Canada, can i call for free to the USA?
asked 3 years, 6 months ago
By
arnie799
 - Pompano Beach Florida
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
yes, the unit simply connects to any internet connection. the U.S. number is a real U.S. number that connects to the internet from anywhere in the world and give you dial tone to any phone you plug in. just plug the phone into the duo, plug the duo into the wall and it will connect to the available wireless internet connection.
you have dial tone as if you are in the U.S.
that's the beauty of voice over internet protocol (VOIP).
answered 3 years, 5 months ago
By
minimadness
 - KS
answer 2
YES
answered 3 years, 5 months ago
By
aNEWnetTALKer
 - dallas, TX
answer 3
Yes you can. When you place a call, it will originate from your USA area code. It does not matter where in the world you call from.
answered 3 years, 5 months ago
By
Reviewer1011011
answer 4
Yes it's like calling from home with a local number.
answered 3 years, 5 months ago
By
FastFreddieinLompoc
 - Lompoc, CA
answer 5
Yes, but incoming calls to me inside the US would be long distance for the caller. I dont go to Europe that often
answered 3 years, 5 months ago
By
an anonymous customer
 - centerville George
answer 6
Yes you can
answered 3 years, 5 months ago
By
wallylovessam
 - tampa, FL
answer 7
The number you have is tied to the netTALK device, so the number will be considered US-based no matter where you go. Unless you change the number
answered 3 years, 5 months ago
By
Telume
 - Florida
answer 8
Yes you can,
answered 3 years, 5 months ago
By
Happybyer51
 - Miami Florida
answer 9
yes
answered 3 years, 5 months ago
By
toogoodtoshop
 - Seattle, WA
answer 10
Yes. The power connection is the key. Europe power and plugs are different than the US so you either need to use a converter kit OR you can plug the USB cable into your laptop.
answered 3 years, 5 months ago
By
GardenGuy50
 - Cape Cod MA
answer 11
Yes! The tech support is useful for this information and I asked them the same thing and you can call for free to USA and Canada as long as you have a USA phone number.
answered 3 years, 6 months ago
By
KalecShop
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