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Most Recent Questions
Recent Question:
Do i have to have internet service in order to use this??
Recent Question:
do you need to already have phone service to get started
Recent Question:
is there another way to pay other than credit card /like walmart gift card or cash
Recent Question:
I need to know if this runs off of verizon towers due to where i live if it does not run off of verizon i would not be able to use it
Recent Question:
what is basic talk cust svc number or chat
Questions with Most Recent Answers
Question:
will it work with a wifi high speed internet?
Question:
Can this be used with my existing phone line. I do not have internet
Question:
can i get unlimited long distance

Customer Questions & Answers for
NetTalk NetTalk Duo, VoIP Telephone Service

Experience the most versatile digital phone service. The NetTalk Duo is designed to connect directly to your router or modem, which saves you cost and energy. The NetTalk phone has a glossy black plastic and chrome plastic lining the sharp edges and covering the flat side of the device. To get started, all you need is high-speed Internet and a traditional corded or cordless telephone. It is provided with three ports - a micro USB port, Ethernet port and a telephone jack port. You can make free calls to the US & Canada and ultra-low cost international calls from anywhere in the world. The NetTalk phone provides with both e-mail and phone customer service. This NetTalk Duo VoIP telephone service creates fax-friendly phone line with free calling features such as 411 Directory Assistance, Enhanced 911, Visual Voicemail, call waiting, conference calling etc.
Customer Questions & Answers:
319 Questions
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1,413 Answers
Overall Rating:
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Product Details

Questions & Answers for NetTalk NetTalk Duo, VoIP Telephone Service

Question

Can you used net Talk anywhere in the world

asked 2 years, 11 months ago
By
ibagonsos
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
As long as you can attach it to high speed internet and any firewall between you and the internet doesn't block your voice traffic.
answered 2 years, 9 months ago
By
esoterik1967
 - Denver, Colorado
answer 2
NO, I tried but failed
answered 2 years, 10 months ago
By
SK007
answer 3
Yes, however some charges may apply depending on where you are calling.
answered 2 years, 10 months ago
By
theonetoask
 - Charlotte NC
answer 4
yes
answered 2 years, 10 months ago
By
PureC
 - North Scituate, RI
answer 5
Actually I believe you can. I know I can take my duo across the country to my brother's home and plug the duo into his computer or router and plug a phone into the duo and make and receive calls as if I was in my living room. I'm not quite sure about international, but I think I saw something about that on their website. Go to their website and check it out.
http://www.nettalk.com/
answered 2 years, 10 months ago
By
ReddingPatriot
 - Redding, California
answer 6
I got it because it claims to be usable anywhere there is an internet connection without needing a computer to plug it into. I'm looking forward to my first trip abroad to test it out.
answered 2 years, 10 months ago
By
walkingsinging
 - Northern Virginia
answer 7
Net talk use anywhere in the world. you disconnect net talk device and take you go anywhere in the world and connect to the internet and call.

you call number to anywhere in the world and talk, you must purchase calling plan via visa or master card ($5,$10,$20) very low international rate.
answered 2 years, 10 months ago
By
rosent
 - Des Plaines
answer 8
I am not 100 percent sure. You can got to Net talk.com and they have a FAQ list that can answer this for you.
answered 2 years, 10 months ago
By
tarheelnut
 - NC
answer 9
Yes, you can. Just like any other VOIP phones.
answered 2 years, 10 months ago
By
thekkel1
answer 10
Yes, if you have a min. of 1.5 Meg connection speed.
answered 2 years, 10 months ago
By
BunkerHill123
 - New Hampshire
answer 11
Yes, there are no limits with NetTalk!
answered 2 years, 10 months ago
By
Nashbloch
 - Sturgeon Bay, WI
Question

does this work with ALL cordless phones?

how do you get a phone number for this product and is it your own area code?

Also, is this for incoming calls also?
asked 2 years, 11 months ago
By
pagolfer
 - central pa.
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
works with mine just fine.
answered 2 years, 10 months ago
By
darrylg19
answer 2
Yes as long as it is a land line type phone. When you set it up you get a phone number that is your area code or you can pick others in your area. Depends where you live. Works great for incoming and outgoing as a regular land line phone.
answered 2 years, 10 months ago
By
theonetoask
 - Charlotte NC
answer 3
I don't know about all, but it works fine with a vtech answering system phone that I purchased at Walmart
answered 2 years, 10 months ago
By
a3901
 - New Mexico
answer 4
works excellent with my 3 handset cordless phone. when you sign up with netalk they ask you what your area code is for your area & give you a list of numbers to choose from
answered 2 years, 10 months ago
By
PureC
 - North Scituate, RI
answer 5
You put in your area code and they will assign you a phone number with that area code. I see no reason that if you wanted an area code for a different city you could just put that in and that would be your area code. If you used that for a business it would look like you had a local number.

They are not yet able to "port" your existing phone number so you won't be able to keep your existing phone number. I understand they will offer this in the future, but it is unknown when.

People dial your number just like any other phone number and you get the call. There is one difference in calling out: you have to dial the area code even with local numbers in your own area code. Numbers you use a lot you just program that into your phone's speed dial.

Because it is setup this way is what makes it possible for you to take your duo across the country and plug it into a friends computer or router and have it work.
answered 2 years, 10 months ago
By
ReddingPatriot
 - Redding, California
answer 6
- Yes it should work with all home phone sets corded or cordless.

- You register your nettalk device online before connecting. This is when you receive your number.
When I registered mine I did see that all area codes near me in S/W michigan were available. You get to choose.
- Works for both outgoing and incoming calls.
answered 2 years, 10 months ago
By
jesem
answer 7
The base unit of one phone needs to be plugged into your router. The cordless part is simply the base unit communicating with the phones in your system. So it should work with all cordless phones. You get a phone number from NetTalk when you register and you can have it in your area code or an overlay code. Your phone will work for all incoming and outgoing calls as long as your router is functioning properly and is turned on. Your computer does not need to be on.
answered 2 years, 10 months ago
By
an anonymous customer
 - Southern California
answer 8
This device work with all cordless phones and you will choose your area code, very simple.
answered 2 years, 10 months ago
By
rosent
 - Des Plaines
answer 9
yes, the phone does work with any land line phone system, including answering machines. The phone is installed the same way you would with a land line. Plug it in the box and let it go. Super simple
answered 2 years, 10 months ago
By
tarheelnut
 - NC
answer 10
I have a Uniden cordless with 3 remote handsets and it works fine.
Phone number is selected by you after purchase. You select by area code then exchange, no option on the last 4 digits.
Yes incoming calls work fine.
answered 2 years, 10 months ago
By
BunkerHill123
 - New Hampshire
answer 11
NetTalk Duo should work with all cordless phones.

Once you have the product you go to their website to register the product. Based on your location they will offer you choices of area code and numbers.
answered 2 years, 11 months ago
By
eeh42
 - Katy, TX
Question

Can I keep my same phone number with this service?

asked 3 years, 7 months ago
By
James11111
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
They are working on it, but not as of yet.
answered 3 years, 6 months ago
By
NetworkGuy1
 - Sacramento
answer 2
no, they don't have it set up to port numbers. They have preselected numbers for different areas. They didn't have any for my state!
answered 3 years, 6 months ago
By
emmy22
 - Oklahoma
answer 3
No. Number porting is not supported.
answered 3 years, 6 months ago
By
Reviewer1011011
answer 4
No. They ask you where you live and then give you a list of local Area Codes that are available. When you pick your area code they assign the number. I think that transferring your telephone number is called "porting" your number, FWIW.
answered 3 years, 6 months ago
By
GizmoUser
answer 5
no
answered 3 years, 6 months ago
By
toogoodtoshop
 - Seattle, WA
answer 6
Number portability (keeping same number) isn't available yet. One option is to transfer the number you want to keep to a cell phone or forward incoming calls to the NetTalk line. If you analyze your incoming phone calls I suspect you'll find 90% of calls come from a small number of people, mostly friends and family who can easily make the switch.
answered 3 years, 6 months ago
By
GardenGuy50
 - Cape Cod MA
answer 7
No,this is the only drawback. What difference does it make? This will be the last number will ever have.You can take this number with you if you move.
answered 3 years, 7 months ago
By
jayleno
 - Chicago
answer 8
No, not at this time. I was wondering the same thing when I bought mine. If you go to their website though, it is a goal of theirs to have this as an option in the near future. I figured it was worth the switch to save so much money and I was right...I love mine.
answered 3 years, 7 months ago
By
ASHEBORONCGUY
 - Asheboro, NC
answer 9
No (at least not at this point)
answered 3 years, 7 months ago
By
Sailshop
 - MA
answer 10
No, you may not at this time. I have tried to find out my self, and after I purchased the product they did not provide me with an option to port over my existing number. They may in the future!
answered 3 years, 7 months ago
By
jeremy12095
 - Gloversville, NY
answer 11
currently not, but according to their forums, you'll be able to port very shortly :)
answered 3 years, 7 months ago
By
schmota
 - Las Vegas, NV
Question

Do you need a landline to use nettalk.

Do you need a land line for net talk and do you get your own phone number.
asked 2 years, 10 months ago
By
phil644
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
No, you don't need a land line. You get an assigned number when you set up.
answered 2 years, 7 months ago
By
the3mas
 - midwest
answer 2
yes
answered 2 years, 7 months ago
By
siddarth
 - florida
answer 3
It is your land line (effectively). You only need a phone (and a router, and internet).
answered 2 years, 7 months ago
By
Frewfrux
answer 4
NO all you need is true high speed Internet. You can dump your LAN line ! Yes you get your own phone # call NetTalk: 1-866-967-1063
answered 2 years, 8 months ago
By
nogeekneeded
answer 5
you need a landline, once you register nettalk duo, you choose your area code and they assign a phone number.
answered 2 years, 9 months ago
By
matrix6
 - North Port, Florida
answer 6
No. Just need internet service, also you get a new phone number in your area you live.
answered 2 years, 9 months ago
By
Buzzman
 - Columbus, OH
answer 7
My understanding is that you do not need a land line BUT you will need access to high speed internet, whether you have Cable, DSL or just have DSL line to your home. This communication is done over the internet, not on a phone line!
answered 2 years, 9 months ago
By
Smokedrops
answer 8
Land line is not required but recommended for possible power outages unless you have a back up electrical power supply of some sort or a cell phone. Yes, you get your own phone number.
answered 2 years, 9 months ago
By
ExtremeSatisfaction
answer 9
no. just high speed internet like DSL or Cable internet.
answered 2 years, 9 months ago
By
esoterik1967
 - Denver, Colorado
answer 10
You do not need a land line but you do need an active internet connection and a router. Currently they do not port phone numbers but that is suppose to be available by the end of the year.
answered 2 years, 9 months ago
By
tarheelnut
 - NC
answer 11
No, only your router (your computer doesn't have to be turned on!)
answered 2 years, 9 months ago
By
Cellerater
 - Phoenix, Arizona
Question

Must a computer be "On"?

asked 3 years, 7 months ago
By
an anonymous customer
 - Sherman, TX
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
Your computer off and the duo works fine.
answered 3 years, 7 months ago
By
rpm2
 - Arizona
answer 2
Not if connected to a router.
answered 3 years, 7 months ago
By
Techie6725
answer 3
no it can work without computer
answered 3 years, 7 months ago
By
Markthemad
 - NYC, NY
answer 4
You DON"T NEED TO OWN A COMPUTER AT ALL! to use the DUO! You just need a high speed internet connection. If you want to use your computer with the DUO you can do that also by using the usb port on the DUO and connecting it to your computer. If you use the usb port then, yes your computer has to be on.
answered 3 years, 7 months ago
By
rs49
 - seattle WA
answer 5
Only if you are running the DUO through the computer to access the internet. If you run it through a router then no, the computer doesn't need to be on.
answered 3 years, 7 months ago
By
HomeschoolingMomto2Girls
 - Pennsylvania
answer 6
No.
answered 3 years, 7 months ago
By
Poser55
 - Rochester, NH
answer 7
Nope!
answered 3 years, 7 months ago
By
BrooklynDoesntLikeYou
 - Brooklyn
answer 8
it can connect to a router so you dont have to worry about the computer. It can also connect to a computer if you like, and in that case a computer must be on.
answered 3 years, 7 months ago
By
schmota
 - Las Vegas, NV
answer 9
No the device does not require a computer be on.
answered 3 years, 7 months ago
By
VaHam
answer 10
No, you can plug it directly into your router/modem.
answered 3 years, 7 months ago
By
scottgeg
answer 11
No, but you have to have an internet connection, and the modem, and router (if you have one) must be turned on in order to make and receive calls. You can use this device by hooking it up directly though an Ethernet connection on your modem or router. Hope this helps.
answered 3 years, 7 months ago
By
jsh9m
 - Michigan
Question

No Computer

Don't you have to have a computer to plug in the ethernet? I am missing something here, you don't need a computer but you need high speed internet? It does not make sense to me.
asked 3 years, 5 months ago
By
an anonymous customer
 - Memphis, TN
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
Yes and no. You will need a computer to register your device and get the phone number. If you do not have a computer this can be done at the library or anywhere else you have access to a computer with internet capability. The installers for your internet service wil verify that the installation does connect to the internet. After that the only device needed is the Nettalk device. The only thing though is to have a internet service just for the phone may not be economical. My particular installation has up to four computers connected wirelessly to the router/modem and the Nettalk unit connected via ethernet. When all computers are off the phone works fine. Hope this makes some sense.
answered 3 years, 4 months ago
By
MOONEYFLYER
 - Independence, Oregon
answer 2
You need some type of internet service -- right? After all, it is Voice Over Internet Protocal (VoIP). But, you can plug it into your router -- if you have one, and do not HAVE to leave a computer on all the tine to use it.
answered 3 years, 4 months ago
By
Helpful1452
 - Syracuse, NY
answer 3
If you have a wirelse router, plug it in the router directly.
If you only have a router, plug in to router.
If you don't have a router, GET ONE.
answered 3 years, 4 months ago
By
VegasMan702
 - Las Vegas, NV
answer 4
router has ethernet connections on back. you do need computer to register product and get phone number. other than that, you do not need computer unless you need to access your account.
answered 3 years, 4 months ago
By
OrangeBlood4Life
answer 5
The Ethernet cable to the Duo would plug into a router/switch just like your computer does. If you have a high speed modem with just one Ethernet port, you will need to either purchase a router which would plug into your modem and then "split" to your computer and Duo OR you could plug the Duo into your computer with the supplied USB cable.
answered 3 years, 5 months ago
By
skunkcityman
 - Rochester, NY
answer 6
This device connects directly to the internet OR into a computer depending on what you need. You need a computer to register the device but once registered you can plug it directly into your DSL or Cable modem.
answered 3 years, 5 months ago
By
BigDanNY
 - Monticello, NY
answer 7
This device is getting plugged into the router directly using Ethernet cable and a phone plugs directly into the device; hence you do not need computer to use this.
answered 3 years, 5 months ago
By
Sky5Walker
answer 8
Yes you need high speed internet for the device to work, but you don't need to plug it into your computer. It works as a stand alone device. Just plug it into the Ethernet port of your high speed internet router, plug your regular touch-tone phone into it, and you're done. The only time you need a computer is when you first recieve the device to register it with Nettalk, and setup things like E911, phone number etc.
answered 3 years, 5 months ago
By
rm8675309
answer 9
The Duo plugs directly into your internet router, and has nothing to do with a computer. The device functions just like a VOIP phone service such as Time Warner, Comcast or Clear, relying on an internet connection. If you don't have a computer then I'm not sure it would make much sense, as the money you would have saved on your monthly phone bill would be spent on an internet service instead. If you have both phone and internet, then it is definitely worth it!
answered 3 years, 5 months ago
By
76eagle
 - North Carolina
answer 10
You must have high speed internet to use this product. Some ISP's have a router associated with their modem. If yours does, then you can plug the Netduo directly into the modem/router. If you have a modem only, I would highly suggest you install a router on it. A router gives you a firewall to protect your PC. It will also allow you to have the NetDuo plugged in and operational even though your PC is off. This saves energy.
answered 3 years, 5 months ago
By
dan316usa
answer 11
You don't have to plug it into a computer you can go straight to router instead of computer. You must have a router for this to work.
answered 3 years, 5 months ago
By
redsandra
 - Charlton, NY
Question

Computer

Can it be hooked to the computer, my computer is on the ethernet not wireless.
asked 3 years, 5 months ago
By
an anonymous customer
 - Memphis, TN
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
Yes. Either or!
answered 3 years, 3 months ago
By
SheilaED
 - New Hyde Park, NY
answer 2
Yes, it can get plugged into the computer or directly into a router -- if you have a router. It is a piece of cake either way.
answered 3 years, 4 months ago
By
Helpful1452
 - Syracuse, NY
answer 3
Hooking up to the computer, is okay.. but there' alot of frustrating things about this set up. The computer has to always be on. it can't get on stand by.
Get a simple router.
answered 3 years, 4 months ago
By
VegasMan702
 - Las Vegas, NV
answer 4
It can be hooked up to the computer via a USB port. If that is what you want to do then the MagicJack is a better choice. The beauty of NetTalk is that it can be hooked up directly to a router (the device that is on the opposite end of the ethernet wire that is hooked up to the computer) so you do not have to have your computer ON to have phone service.
answered 3 years, 4 months ago
By
557joejersey
 - CA
answer 5
Yes, it can be connected to your computer with a supplied USB cable. You will need to download the driver from their site.
answered 3 years, 5 months ago
By
skunkcityman
 - Rochester, NY
answer 6
It can be hooked up to your computer or a Router. If hooked up to a computer then the computer must stay on 24/7 to make or receive calls.
answered 3 years, 5 months ago
By
HawksterPhone
 - Clarksville, TN
answer 7
You can plug the nettalk into your computer but then you can only use the phone when your computer is on. For best results you will need a router to connect the Net Talk to the internet when your computer isn't on.
answered 3 years, 5 months ago
By
BigDanNY
 - Monticello, NY
answer 8
Yes, but it would be better if you bought a router. If you're going to keep it connected to a computer you might as well get the magic jack for less. I had Magic Jack for a year, liked the service, but didn't like that I had to leave my computer on all the time.
answered 3 years, 5 months ago
By
rm8675309
answer 9
yes it can be connected through a USB port.
answered 3 years, 5 months ago
By
hrvster
 - Beverly Hills
answer 10
Yes. The Nettalk duo allows you to connect directly to your router or through your PC. I am using it through the router as this allows me to save energy costs by not leaving a PC turned on all the time. The connection through the PC is handy if you are traveling and don't have access to a router.
answered 3 years, 5 months ago
By
dan316usa
answer 11
Yes the device can work both ways as far as their set up guide states.
answered 3 years, 5 months ago
By
an anonymous customer
Question

Can you connect to local 911

asked 3 years, 4 months ago
By
alf63
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
yes
answered 2 years, 10 months ago
By
PureC
 - North Scituate, RI
answer 2
Yes. You register your number as a part of initial set-up. 411 is FREE
answered 2 years, 11 months ago
By
BizTravler
 - NJ
answer 3
Yes
answered 3 years, 1 month ago
By
Ultimatebuys
 - Dallas Metro Area
answer 4
YOu will set up an e911 service which means you have to register your address with them and keep it current if you move or somethign.
answered 3 years, 1 month ago
By
brc17
 - DFW
answer 5
You enter your address when installing on the NetTalk web-site and that info is passed on to 911. So, yes!
answered 3 years, 2 months ago
By
SaddleMan
 - Spartanburg, SC
answer 6
You can set up through e911 - just as good as long as you have power and your internet connection is present at the router
answered 3 years, 2 months ago
By
Tekstaff
 - South King/North Pierce County, WA
answer 7
Not at this time.When you go to register your NetTalk you have to read a paper on this that you understand that & agree to it. They are working on it for the future.I went ahead as if I need 911 service I have my cell phone as a back up for it.Hope it helps.
answered 3 years, 3 months ago
By
cinnaamon
 - U.S.A.
answer 8
Yes, they set it up once you receive the unit.
answered 3 years, 3 months ago
By
Virginianative
 - Colorado
answer 9
They ask for your e911 address so when you can in it automatically sends your address tot he 911 operator.
answered 3 years, 3 months ago
By
an anonymous customer
answer 10
Yes, when you set it up it asks for your information. Name, address, etc.. so that when you call 911 it pops up for dispatch.
answered 3 years, 4 months ago
By
Keahisolaris
 - Florence, SC
answer 11
Yes you can, it just like when you dial 911 from your landline.
answered 3 years, 4 months ago
By
DANBORISLOW
 - WEST PALM BEACH, FL
Question

Can you port a number?

asked 3 years ago
By
chasmn84
 - Chicago, IL
on NetTalk Duo, VoIP Telephone Service
10 answers
Answers
answer 1
As of this week, (1-30-2012), you can port your number to the NetTalk DUO.
answered 2 years, 6 months ago
By
robert319
answer 2
As far as I know, NetTalk does not offer this service. You have to select a new number.
answered 2 years, 9 months ago
By
esoterik1967
 - Denver, Colorado
answer 3
Not at this time. It is planned, but they have not given any estimate when.
answered 2 years, 10 months ago
By
ReddingPatriot
 - Redding, California
answer 4
No, although I understand they are working on it for the future.
answered 2 years, 11 months ago
By
Kazzzoo
answer 5
No
answered 2 years, 11 months ago
By
sb702
answer 6
No
answered 2 years, 11 months ago
By
Dynexlover
 - Grand Rapids, MI
answer 7
Not yet as of last month - does it really matter for landline anymore? Mobile is becoming the major phone of houselhold anyway.
answered 2 years, 11 months ago
By
BizTravler
 - NJ
answer 8
I think so, but you should read about it directly from Nettalk; try the forums: forum.nettalk.com
answered 2 years, 11 months ago
By
TH777
 - Texas
answer 9
I don't know.
answered 2 years, 11 months ago
By
tootgaloot
 - Nebraska
answer 10
No
answered 3 years ago
By
W1ODY
 - Largo, FL
Question

Does it work with U-Verse??

asked 3 years, 5 months ago
By
an anonymous customer
 - Dayton, Ohio
on NetTalk Duo, VoIP Telephone Service
10 answers
Answers
answer 1
ATT high speed internet wil work with the Nettalk Duo. If you have u-verse, the telephone is included. Nettalk is good for caller id and voicemail or fax at a cheap price. Nettalk would make a great second line.
answered 2 years, 11 months ago
By
Mason63
 - Baton Rouge, LA
answer 2
It does for me, using one of the internet connections directly from the Uverse box. I tried spliting one of the connections using a Belkins router, could not get that to work with the NetTalk but I think that was more of a router issue. I never called the NetTalk customer service for help since it worked connecting it directly to my Uverse box
answered 3 years, 1 month ago
By
wagtime
answer 3
yes, mine is connected to my u-verse router
answered 3 years, 3 months ago
By
anebiu
 - Tamarac, FL
answer 4
yes, works great with U-verse
answered 3 years, 4 months ago
By
DANBORISLOW
 - WEST PALM BEACH, FL
answer 5
yes
answered 3 years, 4 months ago
By
VegasMan702
 - Las Vegas, NV
answer 6
I have U Verse internet service and it works just fine. You just need a port in your router to plug it into.
answered 3 years, 4 months ago
By
557joejersey
 - CA
answer 7
Yes. It will work with any high speed internet service provider.
answered 3 years, 5 months ago
By
BigDanNY
 - Monticello, NY
answer 8
I believe as long as you've got an internet connection it will work just fine.
answered 3 years, 5 months ago
By
rm8675309
answer 9
Yes it works with Uverse. That is how I am using mine.
answered 3 years, 5 months ago
By
dan316usa
answer 10
.works directly thru your router...no need for a computer.....except to register. hope this helps.
answered 3 years, 5 months ago
By
an anonymous customer
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