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Most Recent Questions
Recent Question:
has to hood up to internet
Recent Question:
i use my phone as a hotspot. can i still use this product? thx
Recent Question:
Do I need to purchase a special VOIP handset for this to work or will my regular cordless landline phone work?
Recent Question:
Does this work with Satelitte Internet?
Questions with Most Recent Answers
Question:
Do I need to purchase a special VOIP handset for this to work or will my regular cordless landline phone work?
Question:
What if I want to use it for my brother fax machine. Will it work?
Question:
Can I use my current home phone number?, Can i have multiple phones hooked up to it?
Question:
will my old magic jack work i have two or three years on it i got it when it first came out.
Question:
does this have a plug to go to the wall out lit

Customer Questions & Answers for
NetTalk NetTalk Duo, VoIP Telephone Service

Experience the most versatile digital phone service. The NetTalk Duo is designed to connect directly to your router or modem, which saves you cost and energy. The NetTalk phone has a glossy black plastic and chrome plastic lining the sharp edges and covering the flat side of the device. To get started, all you need is high-speed Internet and a traditional corded or cordless telephone. It is provided with three ports - a micro USB port, Ethernet port and a telephone jack port. You can make free calls to the US & Canada and ultra-low cost international calls from anywhere in the world. The NetTalk phone provides with both e-mail and phone customer service. This NetTalk Duo VoIP telephone service creates fax-friendly phone line with free calling features such as 411 Directory Assistance, Enhanced 911, Visual Voicemail, call waiting, conference calling etc.
Customer Questions & Answers:
333 Questions
 | 
1,436 Answers
Overall Rating:
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Product Details

Questions & Answers for NetTalk NetTalk Duo, VoIP Telephone Service

Question

Can i get a canadian area code for the netTalk DUO?

asked 4 years, 1 month ago
By
an anonymous customer
 - Pompano Beach Florida
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
On their web site they do have Canadian option
answered 3 years, 5 months ago
By
BizTravler
 - NJ
answer 2
Get the canadian plan.
answered 3 years, 7 months ago
By
joelm
 - New York
answer 3
haven't tried. but go to the webside and your can actually try for free.
answered 3 years, 10 months ago
By
VegasMan702
 - Las Vegas, NV
answer 4
yes
answered 4 years ago
By
toogoodtoshop
 - Seattle, WA
answer 5
Yes. You might have to pay extra though.
answered 4 years, 1 month ago
By
jayleno
 - Chicago
answer 6
Yes, it's based on your location in Canada.
answered 4 years, 1 month ago
By
ASHEBORONCGUY
 - Asheboro, NC
answer 7
yes
answered 4 years, 1 month ago
By
sjksss
answer 8
Yes, it is 5.95 USD a month additional charge. You have to call Tech Support and they will issue you a number.
answered 4 years, 1 month ago
By
an anonymous customer
answer 9
Yes you can, but it's a additional charge per month for a Canadian number, call tech support and they will give you all the info.
answered 4 years, 1 month ago
By
helipilot500
answer 10
Not now. Limited US numbers only.
answered 4 years, 1 month ago
By
NetTALKLover
 - Frederick, MD
answer 11
I dont think so....yet
answered 4 years, 1 month ago
By
schmota
 - Las Vegas, NV
Question

I have 3 phones in the house, all on one line. Can I connect all three to the netTALK DUO?

asked 4 years, 1 month ago
By
an anonymous customer
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
Yes, you can, just purchase a splitter and connect each phone to one of the jacks.
answered 4 years ago
By
Telume
 - Florida
answer 2
yes
answered 4 years ago
By
toogoodtoshop
 - Seattle, WA
answer 3
Yes. Plug a Y phone jack into the back of one of the phones. One side gets plugged into the wall (to connect the other two phones) and the other side plugs into the NetTalk. If you have a wireless phone, make sure you plug the Y phone jack into the base unit.
answered 4 years ago
By
GardenGuy50
 - Cape Cod MA
answer 4
Yes,I have 3 phones hooked up that I recieved from vonage. Works great!
answered 4 years, 1 month ago
By
jayleno
 - Chicago
answer 5
If you are talking about ones that are wired into your wall, yes, you can use the netalk to supply the signal for all three. You'll just have to know how to connect all of your phone lines together at the junction box for your phone lines. Or you can do what I did...buy one of the cordless phone sets (usually have 3 or more handsets) that only require you to have the base plugged into the phone line and the other phones use the signal coming from the one base.
answered 4 years, 1 month ago
By
ASHEBORONCGUY
 - Asheboro, NC
answer 6
yes
answered 4 years, 1 month ago
By
sjksss
answer 7
Yes, if you hook up the base phone to give all the other phone signals. Thats the only method.
answered 4 years, 1 month ago
By
an anonymous customer
answer 8
Yes, you plug the base of your cordless phone system in the nettalk device then all of your other phones will rings as well.
answered 4 years, 1 month ago
By
helipilot500
answer 9
Yes, I have 5 cordless working from a single base. One line one phone number.
answered 4 years, 1 month ago
By
rpm2
 - Arizona
answer 10
Yes you can. It does work exactly as regular phone line works. Only problem you will be not able to port the number you have already.
answered 4 years, 1 month ago
By
NetTALKLover
 - Frederick, MD
answer 11
You can connect a cordless phone base station which has remote receivers throughout the house with no problem. You can use the duo to power your internal phone lines within the home but you have to know how to disconnect the phone line (coming into the house) from your current landline provider. Be careful bc the lines from the street have low voltage and they can fry the duo. I dont know how the procedure works but Ive read it on their forums.
answered 4 years, 1 month ago
By
schmota
 - Las Vegas, NV
Question

do you get caller ID.

asked 4 years, 1 month ago
By
rscott23
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
yes
answered 4 years ago
By
toogoodtoshop
 - Seattle, WA
answer 2
Yes
answered 4 years ago
By
GardenGuy50
 - Cape Cod MA
answer 3
Yes.
answered 4 years, 1 month ago
By
jayleno
 - Chicago
answer 4
Yes, it's free and included in the package. It works great on mine.
answered 4 years, 1 month ago
By
ASHEBORONCGUY
 - Asheboro, NC
answer 5
yes, you do
answered 4 years, 1 month ago
By
DerDer1234
 - Boston, MA
answer 6
Yes, caller ID is free
answered 4 years, 1 month ago
By
schmota
 - Las Vegas, NV
answer 7
yes
answered 4 years, 1 month ago
By
sjksss
answer 8
Yes, but the caller ID will only show your number for Only outgoing calls.
Name and number for Incoming and but no timestamps.
answered 4 years, 1 month ago
By
an anonymous customer
answer 9
I am able to get a caller Id, but they do not have customer outgoing caller ID that will show my name when I call but it does show the number. Hopefully they get that in the future. Crossing my fingers
answered 4 years, 1 month ago
By
CaribbeanQueenTink
 - MIA
answer 10
You do get basic Caller ID with the DUO. My phone just shows the number of the caller and when I call out it shows my DUO number and the city/state where the number is in. I dont think there's an option to where it shows your name though...not yet at least.
answered 4 years, 1 month ago
By
Platgamer
answer 11
With Nettalk you get caller ID that shows the person full name and number of the person calling.
answered 4 years, 1 month ago
By
helipilot500
Question

Computer

Let me rephrase my quesion. I have a computer that is hooked up to a router for DSL what do I plug this item into????
asked 3 years, 11 months ago
By
an anonymous customer
 - Memphis, TN
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
It plugs into the router, you don't need a PC
answered 3 years, 10 months ago
By
nobodycaes
 - Ocala
answer 2
You can plug it into the computer's USB port or you can plug it into the router directly, with the patch cord that is included. To me the advantage of the NetTalk is the ability to be plugged into the router, so the computer does not have to be ON to have phone service.
answered 3 years, 10 months ago
By
557joejersey
 - CA
answer 3
I believe you can connect to the router or to your computer. If you connect it to your computer it must be turned on for it to work just like Magic Jack.
If you connect to the router and then to your telephone then you don't need to have your computer turned on. Go to the website and look around and you will see a diagram http://www.nettalk.com/why.
answered 3 years, 10 months ago
By
WiseShopper140
 - Stockbridge, GA
answer 4
you can plug into router or computer. i would plug into router
answered 3 years, 10 months ago
By
OrangeBlood4Life
answer 5
You would plug the Duo into a port in your router. You can also connect it directly to the computer with a USB cable (I do not recommend it).
answered 3 years, 10 months ago
By
skunkcityman
 - Rochester, NY
answer 6
You would need a router in order to have more than 1 device online at the same time. A router simply takes your DSL modem and makes it able to connect multiple computers/devices. You can find good routers for about $50 these days and it will come in useful later on.
answered 3 years, 11 months ago
By
BigDanNY
 - Monticello, NY
answer 7
You can do either of this: Either you plug Ethernet cable to this device and run computer (I assume laptop) on wifi, or you keep your computer hooked to the Ethernet cable and plug this device to the computer. Does this answers your question?
answered 3 years, 11 months ago
By
Sky5Walker
answer 8
The Nettalk device plugs into the router.
answered 3 years, 11 months ago
By
Hitisofidaho
 - Idaho
answer 9
You plug it into the same DSL router that you plug your computer into. You can plug it into your computer if you like, but you'll probably want to keep it separate from your computer, so you can turn your computer off, put it to sleep etc.
answered 3 years, 11 months ago
By
rm8675309
answer 10
in the router.
answered 3 years, 11 months ago
By
zylver11
 - Inland Impire,ca
answer 11
your modem or router -either will do.
answered 3 years, 11 months ago
By
hrvster
 - Beverly Hills
Question

No Computer

Don't you have to have a computer to plug in the ethernet? I am missing something here, you don't need a computer but you need high speed internet? It does not make sense to me.
asked 3 years, 11 months ago
By
an anonymous customer
 - Memphis, TN
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
Yes and no. You will need a computer to register your device and get the phone number. If you do not have a computer this can be done at the library or anywhere else you have access to a computer with internet capability. The installers for your internet service wil verify that the installation does connect to the internet. After that the only device needed is the Nettalk device. The only thing though is to have a internet service just for the phone may not be economical. My particular installation has up to four computers connected wirelessly to the router/modem and the Nettalk unit connected via ethernet. When all computers are off the phone works fine. Hope this makes some sense.
answered 3 years, 10 months ago
By
MOONEYFLYER
 - Independence, Oregon
answer 2
You need some type of internet service -- right? After all, it is Voice Over Internet Protocal (VoIP). But, you can plug it into your router -- if you have one, and do not HAVE to leave a computer on all the tine to use it.
answered 3 years, 10 months ago
By
Helpful1452
 - Syracuse, NY
answer 3
If you have a wirelse router, plug it in the router directly.
If you only have a router, plug in to router.
If you don't have a router, GET ONE.
answered 3 years, 10 months ago
By
VegasMan702
 - Las Vegas, NV
answer 4
router has ethernet connections on back. you do need computer to register product and get phone number. other than that, you do not need computer unless you need to access your account.
answered 3 years, 10 months ago
By
OrangeBlood4Life
answer 5
The Ethernet cable to the Duo would plug into a router/switch just like your computer does. If you have a high speed modem with just one Ethernet port, you will need to either purchase a router which would plug into your modem and then "split" to your computer and Duo OR you could plug the Duo into your computer with the supplied USB cable.
answered 3 years, 10 months ago
By
skunkcityman
 - Rochester, NY
answer 6
This device connects directly to the internet OR into a computer depending on what you need. You need a computer to register the device but once registered you can plug it directly into your DSL or Cable modem.
answered 3 years, 11 months ago
By
BigDanNY
 - Monticello, NY
answer 7
This device is getting plugged into the router directly using Ethernet cable and a phone plugs directly into the device; hence you do not need computer to use this.
answered 3 years, 11 months ago
By
Sky5Walker
answer 8
Yes you need high speed internet for the device to work, but you don't need to plug it into your computer. It works as a stand alone device. Just plug it into the Ethernet port of your high speed internet router, plug your regular touch-tone phone into it, and you're done. The only time you need a computer is when you first recieve the device to register it with Nettalk, and setup things like E911, phone number etc.
answered 3 years, 11 months ago
By
rm8675309
answer 9
The Duo plugs directly into your internet router, and has nothing to do with a computer. The device functions just like a VOIP phone service such as Time Warner, Comcast or Clear, relying on an internet connection. If you don't have a computer then I'm not sure it would make much sense, as the money you would have saved on your monthly phone bill would be spent on an internet service instead. If you have both phone and internet, then it is definitely worth it!
answered 3 years, 11 months ago
By
76eagle
 - North Carolina
answer 10
You must have high speed internet to use this product. Some ISP's have a router associated with their modem. If yours does, then you can plug the Netduo directly into the modem/router. If you have a modem only, I would highly suggest you install a router on it. A router gives you a firewall to protect your PC. It will also allow you to have the NetDuo plugged in and operational even though your PC is off. This saves energy.
answered 3 years, 11 months ago
By
dan316usa
answer 11
You don't have to plug it into a computer you can go straight to router instead of computer. You must have a router for this to work.
answered 3 years, 11 months ago
By
redsandra
 - Charlton, NY
Question

Computer

Can it be hooked to the computer, my computer is on the ethernet not wireless.
asked 3 years, 11 months ago
By
an anonymous customer
 - Memphis, TN
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
Yes. Either or!
answered 3 years, 9 months ago
By
SheilaED
 - New Hyde Park, NY
answer 2
Yes, it can get plugged into the computer or directly into a router -- if you have a router. It is a piece of cake either way.
answered 3 years, 10 months ago
By
Helpful1452
 - Syracuse, NY
answer 3
Hooking up to the computer, is okay.. but there' alot of frustrating things about this set up. The computer has to always be on. it can't get on stand by.
Get a simple router.
answered 3 years, 10 months ago
By
VegasMan702
 - Las Vegas, NV
answer 4
It can be hooked up to the computer via a USB port. If that is what you want to do then the MagicJack is a better choice. The beauty of NetTalk is that it can be hooked up directly to a router (the device that is on the opposite end of the ethernet wire that is hooked up to the computer) so you do not have to have your computer ON to have phone service.
answered 3 years, 10 months ago
By
557joejersey
 - CA
answer 5
Yes, it can be connected to your computer with a supplied USB cable. You will need to download the driver from their site.
answered 3 years, 10 months ago
By
skunkcityman
 - Rochester, NY
answer 6
It can be hooked up to your computer or a Router. If hooked up to a computer then the computer must stay on 24/7 to make or receive calls.
answered 3 years, 11 months ago
By
HawksterPhone
 - Clarksville, TN
answer 7
You can plug the nettalk into your computer but then you can only use the phone when your computer is on. For best results you will need a router to connect the Net Talk to the internet when your computer isn't on.
answered 3 years, 11 months ago
By
BigDanNY
 - Monticello, NY
answer 8
Yes, but it would be better if you bought a router. If you're going to keep it connected to a computer you might as well get the magic jack for less. I had Magic Jack for a year, liked the service, but didn't like that I had to leave my computer on all the time.
answered 3 years, 11 months ago
By
rm8675309
answer 9
yes it can be connected through a USB port.
answered 3 years, 11 months ago
By
hrvster
 - Beverly Hills
answer 10
Yes. The Nettalk duo allows you to connect directly to your router or through your PC. I am using it through the router as this allows me to save energy costs by not leaving a PC turned on all the time. The connection through the PC is handy if you are traveling and don't have access to a router.
answered 3 years, 11 months ago
By
dan316usa
answer 11
Yes the device can work both ways as far as their set up guide states.
answered 3 years, 11 months ago
By
an anonymous customer
Question

What about caller id?

asked 3 years, 7 months ago
By
an anonymous customer
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
It has caller ID and it works fine.
answered 3 years, 1 month ago
By
the3mas
 - midwest
answer 2
You have this feature.
answered 3 years, 1 month ago
By
jf49
 - Boca Raton Fl
answer 3
what about it ? It's free
answered 3 years, 4 months ago
By
PureC
 - North Scituate, RI
answer 4
Yes, caller id is a main free feature.
answered 3 years, 5 months ago
By
Mason63
 - Baton Rouge, LA
answer 5
Has caller ID, Call Waiting, 911, free 411 and conference calling
answered 3 years, 5 months ago
By
BizTravler
 - NJ
answer 6
Yes.
answered 3 years, 5 months ago
By
TH777
 - Texas
answer 7
Caller ID works as long as your phone supports it. Plus, you get a detailed call log on your netTalk account on the computer.
answered 3 years, 6 months ago
By
xyzp
 - Thousand Oaks, CA
answer 8
Caller id works!
answered 3 years, 7 months ago
By
mnnms
 - Duarte Ca.
answer 9
Caller IDs are displayed on my phone handset. I didn't have to subscribe to a special service for that.
answered 3 years, 7 months ago
By
Cookjoe
answer 10
Yes! NetTalk Duo dose have Caller ID.
answered 3 years, 7 months ago
By
charjmick
 - Houston Tx
answer 11
my caller id works just fine, names and numbers and everythign!
answered 3 years, 7 months ago
By
brc17
 - DFW
Question

Do you need a landline to use nettalk.

Do you need a land line for net talk and do you get your own phone number.
asked 3 years, 3 months ago
By
phil644
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
No, you don't need a land line. You get an assigned number when you set up.
answered 3 years, 1 month ago
By
the3mas
 - midwest
answer 2
yes
answered 3 years, 1 month ago
By
siddarth
 - florida
answer 3
It is your land line (effectively). You only need a phone (and a router, and internet).
answered 3 years, 1 month ago
By
Frewfrux
answer 4
NO all you need is true high speed Internet. You can dump your LAN line ! Yes you get your own phone # call NetTalk: 1-866-967-1063
answered 3 years, 2 months ago
By
nogeekneeded
answer 5
you need a landline, once you register nettalk duo, you choose your area code and they assign a phone number.
answered 3 years, 3 months ago
By
matrix6
 - North Port, Florida
answer 6
No. Just need internet service, also you get a new phone number in your area you live.
answered 3 years, 3 months ago
By
Buzzman
 - Columbus, OH
answer 7
My understanding is that you do not need a land line BUT you will need access to high speed internet, whether you have Cable, DSL or just have DSL line to your home. This communication is done over the internet, not on a phone line!
answered 3 years, 3 months ago
By
Smokedrops
answer 8
Land line is not required but recommended for possible power outages unless you have a back up electrical power supply of some sort or a cell phone. Yes, you get your own phone number.
answered 3 years, 3 months ago
By
ExtremeSatisfaction
answer 9
no. just high speed internet like DSL or Cable internet.
answered 3 years, 3 months ago
By
esoterik1967
 - Denver, Colorado
answer 10
You do not need a land line but you do need an active internet connection and a router. Currently they do not port phone numbers but that is suppose to be available by the end of the year.
answered 3 years, 3 months ago
By
tarheelnut
 - NC
answer 11
No, only your router (your computer doesn't have to be turned on!)
answered 3 years, 3 months ago
By
Cellerater
 - Phoenix, Arizona
Question

Hackable as its a VoIP connection?

What level of security is there as it is a VoIP connection and available to be hacked while on line
asked 3 years, 7 months ago
By
an anonymous customer
 - Valhalla
on NetTalk Duo, VoIP Telephone Service
10 answers
Answers
answer 1
fairly secure in a DMZ, very secure behind a properly configured firewall. I have mine in the DMZ and have had no problems.
answered 3 years, 3 months ago
By
esoterik1967
 - Denver, Colorado
answer 2
All depends how you set your router security. I have no problems what so ever because my router was setup correctly. Nettalk can walk you thru this.
answered 3 years, 4 months ago
By
PureC
 - North Scituate, RI
answer 3
No, it is not hackable. Security is based upon your router; in addition, this is wired.
answered 3 years, 5 months ago
By
Mason63
 - Baton Rouge, LA
answer 4
Its behind your firewall (router) so same as any other device on internet.
answered 3 years, 5 months ago
By
BizTravler
 - NJ
answer 5
Get a router with a good firewall and make sure your anti-virus is up to date.
answered 3 years, 6 months ago
By
stabbtt
 - Springtown, TX
answer 6
the security comes with your internet connection, not with the product. If your internet connection is secure, with a firewall, it is protected, but nothing to do with NetDuo
answered 3 years, 6 months ago
By
sanser
 - Fort Lauderdale FL
answer 7
I have been all over the Web discussion of the NetTalk Duo, and the company makes no claim about security. The IP (Internet Protocol) packets that the Duo generates are as subject to "sniffing" by a man-in-the-middle hacker as any other non-secure packets your Web surfing, e-mail etc. generate.

If you require security, you need a service that costs A LOT more than $30 per year!
answered 3 years, 7 months ago
By
Halfnium
 - Boston ex-urbs
answer 8
Yes may be but still possible to hack by very technical hackers always use you own network and secured gatway its possible to prevent from hackers
answered 3 years, 7 months ago
By
suchin
 - Coimbatore, TN, India
answer 9
Since it is connected to your router, it is protected by your router's firewall setting. If you decide to connect it to your computer, it will be protected by your computer's firewall setting. For more information, go to their website at
www.nettalk.com
answered 3 years, 7 months ago
By
charjmick
 - Houston Tx
answer 10
Yes, connects directly to your broadband router Ethernet port.

Unlike Magic Jack, A computer is not required to utilize this device.

I have it wired for use throughout my entire home

Scinext.com
Computer Tech Support
answered 3 years, 7 months ago
By
Ultimatebuys
 - Dallas Metro Area
Question

After the first year of service, which is free, how do you renew your service?

asked 4 years ago
By
asmbubba
on NetTalk Duo, VoIP Telephone Service
10 answers
Answers
answer 1
first year is included in the intial price
you can call them or renew thru there website
answered 3 years, 4 months ago
By
PureC
 - North Scituate, RI
answer 2
Pay $29.99 via your web account
answered 3 years, 5 months ago
By
BizTravler
 - NJ
answer 3
Go to NetTalk.com!
answered 3 years, 8 months ago
By
SaddleMan
 - Spartanburg, SC
answer 4
I ask NetTlalk that very same question. This was there reply to me "Mam we have
your address so for future payments we will just send you a bill each year for the $29.99 .Hope it helps
answered 3 years, 9 months ago
By
cinnaamon
 - U.S.A.
answer 5
They will send you an email before the 1st year is up, and you can pay them with a credit card for the 2nd year of service if you desire. Very easy. No bills invoved.
answered 3 years, 10 months ago
By
Helpful1452
 - Syracuse, NY
answer 6
call customer service.
answered 3 years, 10 months ago
By
VegasMan702
 - Las Vegas, NV
answer 7
On your account site you can add credit, my account shows Walmart plan.
answered 3 years, 11 months ago
By
HawksterPhone
 - Clarksville, TN
answer 8
When you register the device on Net Talk's website to get a phone number you sign up for an account and Net Talk will send an email when it's time to renew. You just pay on their site with a credit card.
answered 3 years, 11 months ago
By
BigDanNY
 - Monticello, NY
answer 9
you renew it through nettalk.
answered 3 years, 11 months ago
By
rm8675309
answer 10
pay via credit card on website
answered 3 years, 11 months ago
By
an anonymous customer
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