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Most Recent Questions
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Questions with Most Recent Answers
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I can only get this to work if my computer is ON, although the ad says I don't even need a computer. What am i doing wrong?
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Will this work with a home security system?
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can you use a cordless pone

Customer Questions & Answers for
NetTalk NetTalk Duo, VoIP Telephone Service

Experience the most versatile digital phone service. The NetTalk Duo is designed to connect directly to your router or modem, which saves you cost and energy. The NetTalk phone has a glossy black plastic and chrome plastic lining the sharp edges and covering the flat side of the device. To get started, all you need is high-speed Internet and a traditional corded or cordless telephone. It is provided with three ports - a micro USB port, Ethernet port and a telephone jack port. You can make free calls to the US & Canada and ultra-low cost international calls from anywhere in the world. The NetTalk phone provides with both e-mail and phone customer service. This NetTalk Duo VoIP telephone service creates fax-friendly phone line with free calling features such as 411 Directory Assistance, Enhanced 911, Visual Voicemail, call waiting, conference calling etc.
Customer Questions & Answers:
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Product Details

Questions & Answers for NetTalk NetTalk Duo, VoIP Telephone Service

Question

What about caller id?

asked 3 years, 3 months ago
By
an anonymous customer
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
It has caller ID and it works fine.
answered 2 years, 9 months ago
By
the3mas
 - midwest
answer 2
You have this feature.
answered 2 years, 9 months ago
By
jf49
 - Boca Raton Fl
answer 3
what about it ? It's free
answered 3 years ago
By
PureC
 - North Scituate, RI
answer 4
Yes, caller id is a main free feature.
answered 3 years, 1 month ago
By
Mason63
 - Baton Rouge, LA
answer 5
Has caller ID, Call Waiting, 911, free 411 and conference calling
answered 3 years, 1 month ago
By
BizTravler
 - NJ
answer 6
Yes.
answered 3 years, 1 month ago
By
TH777
 - Texas
answer 7
Caller ID works as long as your phone supports it. Plus, you get a detailed call log on your netTalk account on the computer.
answered 3 years, 2 months ago
By
xyzp
 - Thousand Oaks, CA
answer 8
Caller id works!
answered 3 years, 2 months ago
By
mnnms
 - Duarte Ca.
answer 9
Caller IDs are displayed on my phone handset. I didn't have to subscribe to a special service for that.
answered 3 years, 3 months ago
By
Cookjoe
answer 10
Yes! NetTalk Duo dose have Caller ID.
answered 3 years, 3 months ago
By
charjmick
 - Houston Tx
answer 11
my caller id works just fine, names and numbers and everythign!
answered 3 years, 3 months ago
By
brc17
 - DFW
Question

multiple phones?

I have a phone set of 4.The main one plug into phone jack,and 3 extra to plug into a outlet.Will these work with netalk?I like having more then one phone around the house,so I don't have to run to the main phone.Just answer the phone that is closest to me.
asked 3 years, 4 months ago
By
rakesfunnyfarm
 - WV
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
Yes. Base unit connected to Nettalk Duo and rest connected to electrical outlet.
answered 3 years, 1 month ago
By
BizTravler
 - NJ
answer 2
I have a set like that, one base and an extra handset. It works fine.
answered 3 years, 3 months ago
By
brc17
 - DFW
answer 3
It works with my 4 wireless phones. The main phone is hooked into the nettalk duo and I can answer or make calls from any of my phones
answered 3 years, 3 months ago
By
JL2011
 - Florida
answer 4
I have a phone set of 2 (main and extension) mine works very well.
answered 3 years, 3 months ago
By
wagtime
answer 5
yes
answered 3 years, 3 months ago
By
CincoRanchGuy
answer 6
Yes, you can do it that way, without any problems or additional wiring. I have a phone system with 20 handset and 4 phone lines all are using netTalk, I was able to make this work also, was not the easiest but is possible and worth it, with a little creative wiring. (On your end of it) So you can use you old phone wiring system, create a closed loop (phone box on outside of building structure, in customer access side of the box only, disconnect wires from phone company, now your completely independent) a closed loop system. netTalk is set up as a single line, so you have to have one for each line. Feed each single line into the custom access box and wire into the old exiting wiring.
answered 3 years, 3 months ago
By
SUPERMAN1932
answer 7
Just plug the main phone into NetTalk.
answered 3 years, 4 months ago
By
SaddleMan
 - Spartanburg, SC
answer 8
Best advice- stay away from this device- garbage all the way. Not a phone system to depend on.
answered 3 years, 4 months ago
By
THX117
 - NJ
answer 9
NetTalk will only provide service to a single phone input connection and won't by itself drive the other tip/ring current loop as required by a regular POTS (plain old telephone service) - get a wireless phone/base station with 3 wireless phones - thats how I'm set up - recommend 5.2 GHz to reduce EMI with other router and wireless devices. This is especially important if you have a microwave oven within a few feet
answered 3 years, 4 months ago
By
Tekstaff
 - South King/North Pierce County, WA
answer 10
Absolutely, this is actually the best way to hook-up a phone to Nettalk Duo.

Just plug in the base unit and use the sat units as you always have.
answered 3 years, 4 months ago
By
Menos
 - Fort Collins, CO
answer 11
YES JUST HAVE THE BASE PLUGED IN THE NET DUO AND THE OTHER PHONES WILL WORK.
answered 3 years, 4 months ago
By
hobanknight
 - AKRON,OHIO
Question

Can you used net Talk anywhere in the world

asked 3 years ago
By
ibagonsos
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
As long as you can attach it to high speed internet and any firewall between you and the internet doesn't block your voice traffic.
answered 2 years, 11 months ago
By
esoterik1967
 - Denver, Colorado
answer 2
NO, I tried but failed
answered 3 years ago
By
SK007
answer 3
Yes, however some charges may apply depending on where you are calling.
answered 3 years ago
By
theonetoask
 - Charlotte NC
answer 4
yes
answered 3 years ago
By
PureC
 - North Scituate, RI
answer 5
Actually I believe you can. I know I can take my duo across the country to my brother's home and plug the duo into his computer or router and plug a phone into the duo and make and receive calls as if I was in my living room. I'm not quite sure about international, but I think I saw something about that on their website. Go to their website and check it out.
http://www.nettalk.com/
answered 3 years ago
By
ReddingPatriot
 - Redding, California
answer 6
I got it because it claims to be usable anywhere there is an internet connection without needing a computer to plug it into. I'm looking forward to my first trip abroad to test it out.
answered 3 years ago
By
walkingsinging
 - Northern Virginia
answer 7
Net talk use anywhere in the world. you disconnect net talk device and take you go anywhere in the world and connect to the internet and call.

you call number to anywhere in the world and talk, you must purchase calling plan via visa or master card ($5,$10,$20) very low international rate.
answered 3 years ago
By
rosent
 - Des Plaines
answer 8
I am not 100 percent sure. You can got to Net talk.com and they have a FAQ list that can answer this for you.
answered 3 years ago
By
tarheelnut
 - NC
answer 9
Yes, you can. Just like any other VOIP phones.
answered 3 years ago
By
thekkel1
answer 10
Yes, if you have a min. of 1.5 Meg connection speed.
answered 3 years ago
By
BunkerHill123
 - New Hampshire
answer 11
Yes, there are no limits with NetTalk!
answered 3 years ago
By
Nashbloch
 - Sturgeon Bay, WI
Question

does this work with ALL cordless phones?

how do you get a phone number for this product and is it your own area code?

Also, is this for incoming calls also?
asked 3 years ago
By
pagolfer
 - central pa.
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
works with mine just fine.
answered 3 years ago
By
darrylg19
answer 2
Yes as long as it is a land line type phone. When you set it up you get a phone number that is your area code or you can pick others in your area. Depends where you live. Works great for incoming and outgoing as a regular land line phone.
answered 3 years ago
By
theonetoask
 - Charlotte NC
answer 3
I don't know about all, but it works fine with a vtech answering system phone that I purchased at Walmart
answered 3 years ago
By
a3901
 - New Mexico
answer 4
works excellent with my 3 handset cordless phone. when you sign up with netalk they ask you what your area code is for your area & give you a list of numbers to choose from
answered 3 years ago
By
PureC
 - North Scituate, RI
answer 5
You put in your area code and they will assign you a phone number with that area code. I see no reason that if you wanted an area code for a different city you could just put that in and that would be your area code. If you used that for a business it would look like you had a local number.

They are not yet able to "port" your existing phone number so you won't be able to keep your existing phone number. I understand they will offer this in the future, but it is unknown when.

People dial your number just like any other phone number and you get the call. There is one difference in calling out: you have to dial the area code even with local numbers in your own area code. Numbers you use a lot you just program that into your phone's speed dial.

Because it is setup this way is what makes it possible for you to take your duo across the country and plug it into a friends computer or router and have it work.
answered 3 years ago
By
ReddingPatriot
 - Redding, California
answer 6
- Yes it should work with all home phone sets corded or cordless.

- You register your nettalk device online before connecting. This is when you receive your number.
When I registered mine I did see that all area codes near me in S/W michigan were available. You get to choose.
- Works for both outgoing and incoming calls.
answered 3 years ago
By
jesem
answer 7
The base unit of one phone needs to be plugged into your router. The cordless part is simply the base unit communicating with the phones in your system. So it should work with all cordless phones. You get a phone number from NetTalk when you register and you can have it in your area code or an overlay code. Your phone will work for all incoming and outgoing calls as long as your router is functioning properly and is turned on. Your computer does not need to be on.
answered 3 years ago
By
an anonymous customer
 - Southern California
answer 8
This device work with all cordless phones and you will choose your area code, very simple.
answered 3 years ago
By
rosent
 - Des Plaines
answer 9
yes, the phone does work with any land line phone system, including answering machines. The phone is installed the same way you would with a land line. Plug it in the box and let it go. Super simple
answered 3 years ago
By
tarheelnut
 - NC
answer 10
I have a Uniden cordless with 3 remote handsets and it works fine.
Phone number is selected by you after purchase. You select by area code then exchange, no option on the last 4 digits.
Yes incoming calls work fine.
answered 3 years ago
By
BunkerHill123
 - New Hampshire
answer 11
NetTalk Duo should work with all cordless phones.

Once you have the product you go to their website to register the product. Based on your location they will offer you choices of area code and numbers.
answered 3 years ago
By
eeh42
 - Katy, TX
Question

Do you need a landline to use nettalk.

Do you need a land line for net talk and do you get your own phone number.
asked 2 years, 11 months ago
By
phil644
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
No, you don't need a land line. You get an assigned number when you set up.
answered 2 years, 9 months ago
By
the3mas
 - midwest
answer 2
yes
answered 2 years, 9 months ago
By
siddarth
 - florida
answer 3
It is your land line (effectively). You only need a phone (and a router, and internet).
answered 2 years, 9 months ago
By
Frewfrux
answer 4
NO all you need is true high speed Internet. You can dump your LAN line ! Yes you get your own phone # call NetTalk: 1-866-967-1063
answered 2 years, 10 months ago
By
nogeekneeded
answer 5
you need a landline, once you register nettalk duo, you choose your area code and they assign a phone number.
answered 2 years, 10 months ago
By
matrix6
 - North Port, Florida
answer 6
No. Just need internet service, also you get a new phone number in your area you live.
answered 2 years, 11 months ago
By
Buzzman
 - Columbus, OH
answer 7
My understanding is that you do not need a land line BUT you will need access to high speed internet, whether you have Cable, DSL or just have DSL line to your home. This communication is done over the internet, not on a phone line!
answered 2 years, 11 months ago
By
Smokedrops
answer 8
Land line is not required but recommended for possible power outages unless you have a back up electrical power supply of some sort or a cell phone. Yes, you get your own phone number.
answered 2 years, 11 months ago
By
ExtremeSatisfaction
answer 9
no. just high speed internet like DSL or Cable internet.
answered 2 years, 11 months ago
By
esoterik1967
 - Denver, Colorado
answer 10
You do not need a land line but you do need an active internet connection and a router. Currently they do not port phone numbers but that is suppose to be available by the end of the year.
answered 2 years, 11 months ago
By
tarheelnut
 - NC
answer 11
No, only your router (your computer doesn't have to be turned on!)
answered 2 years, 11 months ago
By
Cellerater
 - Phoenix, Arizona
Question

Can I call from other country area codes

If i have a USA area code, and take the duo to Europe, can i call for free to Canada or the USA?

If i have a USA area code, and take the duo to Canada, can i call for free to the USA?
asked 3 years, 8 months ago
By
arnie799
 - Pompano Beach Florida
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
yes, the unit simply connects to any internet connection. the U.S. number is a real U.S. number that connects to the internet from anywhere in the world and give you dial tone to any phone you plug in. just plug the phone into the duo, plug the duo into the wall and it will connect to the available wireless internet connection.
you have dial tone as if you are in the U.S.
that's the beauty of voice over internet protocol (VOIP).
answered 3 years, 8 months ago
By
minimadness
 - KS
answer 2
YES
answered 3 years, 8 months ago
By
aNEWnetTALKer
 - dallas, TX
answer 3
Yes you can. When you place a call, it will originate from your USA area code. It does not matter where in the world you call from.
answered 3 years, 8 months ago
By
Reviewer1011011
answer 4
Yes it's like calling from home with a local number.
answered 3 years, 8 months ago
By
FastFreddieinLompoc
 - Lompoc, CA
answer 5
Yes, but incoming calls to me inside the US would be long distance for the caller. I dont go to Europe that often
answered 3 years, 8 months ago
By
an anonymous customer
 - centerville George
answer 6
Yes you can
answered 3 years, 8 months ago
By
wallylovessam
 - tampa, FL
answer 7
The number you have is tied to the netTALK device, so the number will be considered US-based no matter where you go. Unless you change the number
answered 3 years, 8 months ago
By
Telume
 - Florida
answer 8
Yes you can,
answered 3 years, 8 months ago
By
Happybyer51
 - Miami Florida
answer 9
yes
answered 3 years, 8 months ago
By
toogoodtoshop
 - Seattle, WA
answer 10
Yes. The power connection is the key. Europe power and plugs are different than the US so you either need to use a converter kit OR you can plug the USB cable into your laptop.
answered 3 years, 8 months ago
By
GardenGuy50
 - Cape Cod MA
answer 11
Yes! The tech support is useful for this information and I asked them the same thing and you can call for free to USA and Canada as long as you have a USA phone number.
answered 3 years, 8 months ago
By
KalecShop
Question

dialing

do you have to dial area code first ? evan for local calls"? like magic jack(which I loveby the way) just wished i didnt have my computer on all the time
asked 3 years, 7 months ago
By
an anonymous customer
 - red bluff ca
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
No.
answered 3 years, 6 months ago
By
VegasMan702
 - Las Vegas, NV
answer 2
Yes, 10 digit dialing is required for local calls.
answered 3 years, 6 months ago
By
nobodycaes
 - Ocala
answer 3
You have to dial the full ten digit phone number.
answered 3 years, 6 months ago
By
557joejersey
 - CA
answer 4
yes
answered 3 years, 6 months ago
By
nomonthlyphonebills
answer 5
yes, I put it in my phone directory to make dialing simple
answered 3 years, 6 months ago
By
nomonthlyphonebills
answer 6
YES
answered 3 years, 6 months ago
By
zoobie09
 - Sturgis, MI
answer 7
i believe you do on local calls. directions say to, but i have not tried without area code on local calls
answered 3 years, 6 months ago
By
OrangeBlood4Life
answer 8
Yes, you have to use a 10 digit number.
answered 3 years, 6 months ago
By
missnbm
 - Othello, WA
answer 9
Yes, you always need to dial the area code. The voice mail is not nearly as nice as Magic Jack. You can not record custom greetings nor retrieve your voice mail messages from any phone other than the one connected to the Duo.
answered 3 years, 6 months ago
By
skunkcityman
 - Rochester, NY
answer 10
Yes because all calls in the US are free so when you dial a number it has to know the area code because many numbers are the same only different area codes.
But some calling you from a local land line does not have to dial anything but your number, area code not needed, some cell phones may or may not need to dial the area code to call you.
answered 3 years, 6 months ago
By
HawksterPhone
 - Clarksville, TN
answer 11
Yes, you still have to enter the area code before dialing just like a cell phone. It seems to be common between all VOIP services.

I had the Magic Jack as my only phone for 6 months and it was great but I had to have a computer on all the time. You'll save money on your electric bill with the Net Talk.

If you have a phone with a phone book feature just program your frequently called numbers into so you don't have to worry about dialing all the time. :)
answered 3 years, 7 months ago
By
BigDanNY
 - Monticello, NY
Question

Call quality and reliability?

How is the quality of the calls? Delay, echo, clarity, etc? How about dropped call, or trouble making/receiving calls?
asked 3 years ago
By
Anthony185
on NetTalk Duo, VoIP Telephone Service
11 answers
Answers
answer 1
As long as your internet service is fast enough, you will have no problem. If it's too slow, you will have problems such as you described.
answered 2 years, 11 months ago
By
Buzzman
 - Columbus, OH
answer 2
My dsl connection speed is less than 1.0 mbps speed which is pretty slow but the Net Talk call quality is still comparable to a landline. Magic Jack connected to a computer usb port may get choppy or make clicking sounds or drop calls at this same dsl connection speed but I have not had problems with Net Talk. I am very pleased with Net Talk. My guess is that Magic Plus may sound better than Magic Jack since it connects directly to a router but the physical design/construction of NetTalk device seems better. Net Talk can connect to both router and computer usb port.
answered 2 years, 11 months ago
By
ExtremeSatisfaction
answer 3
Its pretty good in my case. I am in I.T. and know how to set it up for optimal performance though. If you read my review here it might help explain a little.
answered 2 years, 11 months ago
By
esoterik1967
 - Denver, Colorado
answer 4
So far I'm quite impressed with the sound quality and have had no dropped calls. I have not had any problems making or receiving calls.
answered 2 years, 11 months ago
By
racer504
 - Georgetown, In
answer 5
Fabulous!
answered 2 years, 11 months ago
By
Cellerater
 - Phoenix, Arizona
answer 6
Call quality great. Haven't noticed any echo. Haven't dropped one call yet and the only "problem"if you would call it a problem is you have to make sure you dial the area code on every call, which isn't hard if you put the numbers in your phone anyway.
answered 2 years, 11 months ago
By
Richg916
answer 7
Excellent - no issues
answered 3 years ago
By
darrylg19
answer 8
Quality is equal to the service I had from att-uverse. Keep in mind noises and other problems can be your home phone lines if you are running through you entire home system as I did.
answered 3 years ago
By
theonetoask
 - Charlotte NC
answer 9
it seems to work as well as my old land line worked
answered 3 years ago
By
a3901
 - New Mexico
answer 10
excellent quality of calls just make sure you get a / or have a router that is compatiable like linksys or netgear. Belkin routers are horrible
answered 3 years ago
By
PureC
 - North Scituate, RI
answer 11
I have had mine installed for about two weeks; crystal clear, no echo, no delay, no dropped calls, no trouble what so ever. Probably clearer that the telephone company copper wire.
answered 3 years ago
By
Jackatthefarm
Question

Can you port a number?

asked 3 years, 2 months ago
By
chasmn84
 - Chicago, IL
on NetTalk Duo, VoIP Telephone Service
10 answers
Answers
answer 1
As of this week, (1-30-2012), you can port your number to the NetTalk DUO.
answered 2 years, 8 months ago
By
robert319
answer 2
As far as I know, NetTalk does not offer this service. You have to select a new number.
answered 2 years, 11 months ago
By
esoterik1967
 - Denver, Colorado
answer 3
Not at this time. It is planned, but they have not given any estimate when.
answered 3 years ago
By
ReddingPatriot
 - Redding, California
answer 4
No, although I understand they are working on it for the future.
answered 3 years, 1 month ago
By
Kazzzoo
answer 5
No
answered 3 years, 1 month ago
By
sb702
answer 6
No
answered 3 years, 1 month ago
By
Dynexlover
 - Grand Rapids, MI
answer 7
Not yet as of last month - does it really matter for landline anymore? Mobile is becoming the major phone of houselhold anyway.
answered 3 years, 1 month ago
By
BizTravler
 - NJ
answer 8
I think so, but you should read about it directly from Nettalk; try the forums: forum.nettalk.com
answered 3 years, 1 month ago
By
TH777
 - Texas
answer 9
I don't know.
answered 3 years, 1 month ago
By
tootgaloot
 - Nebraska
answer 10
No
answered 3 years, 1 month ago
By
W1ODY
 - Largo, FL
Question

I have 2 questions. Can I hook up a caller id device instead of computer? And can I hook it up to my home phone jack and will it then work through out

asked 3 years, 5 months ago
By
milkman1234
on NetTalk Duo, VoIP Telephone Service
10 answers
Answers
answer 1
I have Uniden phones and the caller's number just shows up on the phone. You can also log into your Nettalk account online and find out all the details of every call. I run all the phones (7) in my house and garage thru my regular phone lines.
answered 2 years, 11 months ago
By
racer504
 - Georgetown, In
answer 2
1. caller id is free thru nettalk
you need a router which are as low as 39.99
2. yes you can hook your home jack so that it works thru out your home
answered 3 years ago
By
PureC
 - North Scituate, RI
answer 3
Yes, you can hook up a caller id device. Yes, you can hook up the home phone jack; however, you will require knowledge on how to do that.
answered 3 years, 1 month ago
By
Mason63
 - Baton Rouge, LA
answer 4
Caller ID is a standard feature in NetTalk Duo so if your phone has that feature, say goodbye to a caller ID unit.

I HAD verizon FIOS before and when I tried hooking up to phone line directly, it allowed outbound calls and if no activity for few minutes, sent all incoming calls to voice mail. See may detailed review. What I was planning to do was use a spliter and one goes to wall and other to a base unit of phone and see if that overcomes my issue. I can only vouch for Verizon FIOS lines
answered 3 years, 1 month ago
By
BizTravler
 - NJ
answer 5
No and No.
answered 3 years, 4 months ago
By
SaddleMan
 - Spartanburg, SC
answer 6
Probably not, and no
answered 3 years, 4 months ago
By
Tekstaff
 - South King/North Pierce County, WA
answer 7
IT HAS CALLER ID YOU DONT HOOK IT UP TO YOUR COMPUTER YOU PLUG IT IN TO YOUR ROUTER. AND THE INSTRUCTIONS THAT COMES WITH IT SHOWS YOU HOW TO HOOK UP YOUR WHOLE HOUSE. I HOPE THIS HELPS
answered 3 years, 4 months ago
By
hobanknight
 - AKRON,OHIO
answer 8
You do not need a computer at all - unless you want to. You can use a standard phone with caller id - so I do not see anything barring you technically from using a caller id device. Your home phone jack does not come into play. They do sell intelligent phone jacks (around $60-100) to plug into standard outlets, and this will do the trick for you. You generally hook this up to your cable/modem and/or router and then you plug a phone into it. Hope this helps some.
answered 3 years, 5 months ago
By
SheilaED
 - New Hyde Park, NY
answer 9
Hi:

I have had a nettalk for 3 weeks, plugged it into my houses phone line 2 jack (previosly disconnected the feed from the incoming cables) and it work perfectly all around my house in all the phone plugs.

My phones have built in caller id and I see the info each time a call comes in, so guess that is a yes for your calleerid question.

hope this helps.
answered 3 years, 5 months ago
By
DrZig
 - Florida
answer 10
...
1. You DO NOT have to have a PC for NT (netTALK); caller-ID is included with the NT service.

2. Yes, but only if you are using an ISP that DOES NOT depend on the pair of phone wires running throughout your home (e.g. cable companies like Time Warner Cable, etc.), AND you are dropping your POTS service completely; assuming BOTH of the afore-mentioned items are true, you SHOULD ALSO disconnect the phone line pair---on the telco side---from the pair running throughout your home; doing this will prevent any potential "signal" from your formerly-used telco provider from being imposed onto your home phone wiring, and to prevent any potential "signal" from the NT Duo being imposed onto your formerly-used telco provider.
answered 3 years, 5 months ago
By
eloqutus
 - Shelby, NC
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