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Questions with Most Recent Answers
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Is this phone wireless? buying it for my son and do not want him to have access to the internet
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T-mobile Prepaid 4G Wifi Hotspot

Customer Questions & Answers for
T-mobile Prepaid 4G Wifi Hotspot

Create your own personalized hotspot on the go with the T-Mobile's 4G Mobile Hotspot. Browse Internet at high speed on up to five Wi-Fi devices, using a single mobile broadband connection. It acts as your personal mobile broadband hotspot and goes where you go, all while enjoying blazing 4G speeds on T-Mobile's 4G network. Your mobile hotspot will allow you and your friends to surf the internet, stream media, or update your social networks. This personal mobile hotspot is compatible with Windows and Mac, letting you to surf on your desktop or notebook. Send text messages to your friends with this sleek 4G hotspot. You can also download games, watch movies online, chat and surf at sky rocketing speeds. Let the information flow on your fingertips with this 4G capable hotspot.
Customer Questions & Answers:
30 Questions
 | 
30 Answers
Overall Rating:
3.773 out of 5
3.8
out of
5
Product Details

Questions & Answers for T-Mobile T-mobile Prepaid 4G Wifi Hotspot

Question

Does this device have a external antennae port

asked 2 years, 8 months ago
By
Tooling
 - S.C.
on T-mobile Prepaid 4G Wifi Hotspot
3 answers
Answers
answer 1
There is a SMALL plug on one side that lets you insert an external antenna.
answered 2 years, 3 months ago
By
ScruffyinSoCal
answer 2
NO.
answered 2 years, 6 months ago
By
TheGeek2
 - Englewood, Florida
answer 3
No, there are no antenna ports at all, I was hoping for one but have never had reception problems in a car with it.
answered 2 years, 8 months ago
By
Geekasaurus
Question

will this device work in Europe and England and what is the cost to use overseas and in the US

asked 3 years, 3 months ago
By
Neilco
on T-mobile Prepaid 4G Wifi Hotspot
2 answers
Answers
answer 1
This device only works in the US. See the following link: http://support.t-mobile.com/thread/3507?tstart=0
answered 2 years, 11 months ago
By
ker7099
 - Louisville, KY
answer 2
it will not work in Europe because it uses a different band than the European one.
If you need a device to work in Europe check out the rental company Fonmigo.
answered 3 years, 1 month ago
By
sirigoni
Question

do you have to pay for this per month?

asked 3 years, 1 month ago
By
dvb229
on T-mobile Prepaid 4G Wifi Hotspot
2 answers
Answers
answer 1
The data plan you buy will not work for more than 30 days or until you have used up all the data included in your purchased package, whichever comes first.

Then you have to buy another 10 day or 30 day data package.
answered 2 years, 4 months ago
By
TopFloridian
 - Miami Beach, Florida
answer 2
No, if you don't want to use it for a month, you don't have to pay for it. The payment is for either 7 days or 30 days of access from time of purchase. That is convenient if you don't use it all the time and only need it for a trip for example.
answered 2 years, 8 months ago
By
Geekasaurus
Question

What is the difference between this and a USB device?

asked 2 years, 5 months ago
By
an anonymous customer
on T-mobile Prepaid 4G Wifi Hotspot
2 answers
Answers
answer 1
This one has a built in battery and can go anywhere. The USB device needs to tap into a power source such as a notebook, laptop. iPad will not power the USB device.
answered 2 years, 3 months ago
By
ScruffyinSoCal
answer 2
A USB device only works with a PC &/or MAC with a USB port and device software installed.

A wifi hotspot will work with the above without any special software, AND can also be used for your iPad or other tablet and/or by your cell phone if it supports WiFi (most do) for browsing &/or for making WiFi calls (again - if your phone supports it).

In addition, a WiFi hotspot will generally work with up to 5 devices at a time ie: 5 PCs &/or tablets, etc..

Finally, if you only have reception close to a window, you can park your hotspot at the window and use your connected device many feet away from the window. Only the hotspot device has to stay put where there is not good coverage throughout the room.
answered 2 years, 4 months ago
By
TopFloridian
 - Miami Beach, Florida
Question

does this work with kindle fire and what is the monthly plan cost

asked 2 years, 7 months ago
By
raoecs
on T-mobile Prepaid 4G Wifi Hotspot
2 answers
Answers
answer 1
Yes it will work with a Kindle.

-------------
TMo Data Plan Pricing:
http://www.t-mobile.com/shop/plans/cell-phone-plans.aspx?catgroup=mobilebroadband
answered 2 years, 4 months ago
By
TopFloridian
 - Miami Beach, Florida
answer 2
It will work with any wifi enabled device. I use the $30 per month no contract plan. With 1GB of data to use for 30 days it's more than enough for me..
answered 2 years, 6 months ago
By
photojournalist
 - NYC
Question

Will mobile hotspot connect to internet while it is charging?

asked 2 years, 7 months ago
By
an anonymous customer
on T-mobile Prepaid 4G Wifi Hotspot
2 answers
Answers
answer 1
YES!
answered 2 years, 6 months ago
By
TheGeek2
 - Englewood, Florida
answer 2
yes, it will function properly while charging via USB.

But, T-mobile doesn't support internet access through the USB port, which act's like a local ethernet adapter on your PC, and functions correctly, but has some reliability issues.
answered 2 years, 7 months ago
By
TKechnomage
 - Broward county, fl
Question

Is the wifi comparable with every device, just like my wireless linksys is?

I want to know if my iOS devices can access the Internet with this device. Does it have to be connected to a computer or laptop while in use?
asked 2 years, 6 months ago
By
Godadog
on T-mobile Prepaid 4G Wifi Hotspot
2 answers
Answers
answer 1
Yes this will work with iPhone or iPads or a Mac.

No PC is required to use this. You just need a WiFi compatible device that lets you login to the card via a browser (ie: Safari).
answered 2 years, 4 months ago
By
TopFloridian
 - Miami Beach, Florida
answer 2
We were able to use iPod/Pad, laptop and XBox 360 with this, however, due to the 3GB allotment of data transfer, my daughter watched one Netflix movie and used up all the allotted data and it shut down and only allowed us to go onto the TMobile site to purchase more airtime. This does not have to be connected to anything to use it, unless the charge runs low, then you have to plug it in (comes with a USB charger and an AC adaptor) for power.
answered 2 years, 5 months ago
By
ParalegalJill
 - California
Question

Can you use prepaid minutes cards with this device

asked 2 years, 5 months ago
By
an anonymous customer
on T-mobile Prepaid 4G Wifi Hotspot
1 answer
Answers
answer 1
NO. Only for data.
answered 2 years, 4 months ago
By
TopFloridian
 - Miami Beach, Florida
Question

Someone stated in a review about the Virgin MIFI, that its not good for downloading/streaming video. Is this product capable of downloads/streaming?

asked 2 years, 4 months ago
By
NaNaAbu
on T-mobile Prepaid 4G Wifi Hotspot
1 answer
Answers
answer 1
I used both. The Virginmobile device is good for checking email and viewing web sites. Downloading large files is not recommended in my book. I was pleasantly surprised with the T-Mobile unit. Much faster!
answered 2 years, 3 months ago
By
ScruffyinSoCal
Question

new T-mobile 4G hotspot availabiliity

Is the hotspot hardware available in Fort Wayne. I test the available for service against my zip code 46748 and it says the service is available. If I purchase the hotspot and it doesn't work reliable in my area can I return the hardware? I know it is a pay as you go service so the $30 to try it out is no big deal.
asked 2 years, 9 months ago
By
wireman899784626
on T-mobile Prepaid 4G Wifi Hotspot
1 answer
Answers
answer 1
You can return it in 30 days for a device-only refund, but they charge a "restocking fee" to take it back. Since mine only worked for 2 hours, I made enough stink at Tmobile so they waived it.
answered 2 years, 5 months ago
By
ParalegalJill
 - California
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