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Roku XD Streaming Video Player

Customer Questions & Answers for
Roku XD Streaming Video Player

The Roku video player is the easiest way to stream HD video (up to 1080p) to your TV with 750 channels of movies, TV shows, live sports, and more instantly available. Roku is a small device that streams movies, TV shows, music, and other entertainment to your TV via the Internet. Since Roku streams (rather than downloads) video, you get instant access to a huge library of entertainment without having to store any video files on your computer or hard drive. Enjoy Netflix, Hulu Plus, Amazon Instant Video, Crackle, Pandora, and much more from this streaming player. The Roku video player includes built-in wireless, and works with virtually any TV.
Customer Questions & Answers:
175 Questions
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Product Details

Questions & Answers for Roku Roku XD Streaming Video Player

Question

4 ?'s about Roku.

1st- how do I know which model to buy? Don't read much difference between each model. 2nd- Can I get blockbuster through Roku? I know it costs. Just don't see it mentioned in ads or comment. 3rd- my dsl is upstairs. How do I hook roku up to internet or is it built in the Roku itself? 4th- If I need another gadget hooked up to use Roku, what is the best for the money? Thank you. I am tech challenged to a point, so please be nice :).
asked 1 year, 4 months ago
By
ablessedlady
on Roku XD Streaming Video Player
2 answers
Answers
answer 1
don't buy roku.. they don't and can't help if you have connection issues it's not covered under the 30 day return warranty.
answered 1 year, 3 months ago
By
Todd007
answer 2
FIRST ANSWER: What ROKU to get depends on what level of HDTV you have and what features you want. If you have an HDTV of either 720p or 1080p then I would just get the ROKU 3 which is the very latest model since it is a significant upgrade to any of the Roku 2 models. While the wireless headphone capable remote control is a real obvious advantage, the ROKU 3's faster processor makes it a much faster and nimbler device too. There are feature differences between each ROKU unit. Copy this link and visit this page to see the different features of each model: http://www.roku.com/roku-products Additionally there is at least one difference not listed between the Roku 2 LT and the Roku 2 HD which is significant to me and involves being able to add a 2gb SD Micro flash memory card to the HD so you can add hundreds more channels. The LT model has no slot for the memory upgrade so you are restricted to the built in memory. A Micro SD card costs under $5 and if you want to add over about 150 channels you'll want to get one. ONE IMPORTANT NOTE! The ROKU 3 does not have a standard definition output and is for use only with an HDTV that has an HDMI input jack. SECOND IMPORTANT NOTE: Both the Roku 3 and the Roku XD models work with either a 720p or 1080p HDTV. You adjust which resolution for the unit to produce in the SETTINGS menu on the Roku device. If you have a 720p HDTV now and plan on getting a 1080p HDTV later that is important to know. If you have an HDMI input on your TV I'd highly suggest the ROKU 3 over any of the Roku 2 models. REPEATING: If you have an HDMI input, just get the ROKU 3! You will not regret choosing that model.

SECOND ANSWER: "Blockbuster On Demand" is NOW on Roku along with about 749 other channels and new channels are added weekly. It frankly is hard to keep up with all the newly added channels! To see a great deal of the channels now available there are two good sites to check out. The first one is the ROKU site at this link: http://www.roku.com/channels/#!browse/movies-and-tv/by-popular and also the site at this link: http://www.rokuguide.com/channels with the ROKU GUIDE DOT COM site being an independent site that not only lists Roku PUBLIC channels but also lists the PRIVATE ones (separate PRIVATE CHANNELS tab is at the top of the page) and reviews all of the channels listed and details associated fees at the bottom of each review. You can subscribe to ROKU GUIDE'S weekly newsletter for email alerts on newly added channels. It is also important to know that just as channels are added, some also can go away or just stop working. One example is the NASA private channels which no longer do anything after the project the channel was created for has ended. Just delete the non-working ones. You can re-add them later if they come back.

THIRD ANSWER: All the ROKU 2's and the ROKU 3 connect to the internet wirelessly via your existing WI-FI router. If you want to old fashioned "hardwire" your Roku to the internet then only the Roku 3 has an Ethernet cable jack. (The Roku 3 replaced the Roku 2 XS model which also had an Ethernet jack. Some Roku 2 XS models are still in retail stores but have officially been discontinued by Roku so what is out there is the last of them.) If you have a Wi-Fi router there is no need to hard wire a Roku to the internet. As to it working upstairs, if another Wi-Fi device like a tablet or laptop works up there then so will a Roku. It connects to the same way your wi-fi enabled laptop pc or tablet pc does.

FOURTH ANSWER: If connecting to a HDTV you will definitely want to do that using an HDMI cable and one is NOT included, so get one HDMI cable if you have a HDTV. These cables are stupid expensive in stores and usually cheaper online, but just a simple HDMI cable is fine and more than $15 for one is a ripoff. The ROKU store sells one for $10 right now and Walmart has a few at that price or cheaper online too, so order one if you need it. Also if getting any other model besides the LT then I'd go ahead and get one 2gb Micro SD memory card which enables you to add far more channels. They sell them in the ROKU store so you can order one after you get your ROKU for about $5 or buy one at Walmart online right now for about $5. Again, only the LT model will not accept added memory, which for me is the biggest advantage the HD has over the LT model. Those are the only two accessory products not included that I use. My Roku boxes even came with batteries for the remote too!

I love my ROKU and I hope you do too!
answered 1 year, 4 months ago
By
DV123
Question

Does the Roku also play internet radio?

asked 2 years, 10 months ago
By
an anonymous customer
on Roku XD Streaming Video Player
7 answers
Answers
answer 1
Yes the Roku sounds fantastic on the music channels. There are lots of them. All free except one that I've found.
answered 2 years, 5 months ago
By
DV123
 - Albemarle, NC
answer 2
Yes, via such apps as Pandora, Live 365, etc.
answered 2 years, 7 months ago
By
Gemsroadwarrior
 - North Carolina
answer 3
I have a Roku 2 XD and it has Pandora for "radio" but it also has "Radiotime" so if your radio station (US & other countries) streams to the internet you can probably get it on the Roku box.
answered 2 years, 8 months ago
By
rasmusse
 - Fargo, ND
answer 4
Yes it has Pandora and some other free and pay services. Pandora's good for a free one.
answered 2 years, 8 months ago
By
an anonymous customer
answer 5
Yes, it has channels such as Pandora (you can create a free account online) and a few other options, but Pandora is the "main" one
answered 2 years, 9 months ago
By
gatorgirl182
 - Arkansas
answer 6
yes, you have access to pandora internet radio. just have to add the channel and sign up for a account on the website. You will get a code to link your player to your pandora account
answered 2 years, 10 months ago
By
jdawgrules
answer 7
The Roku line does support many online radio stations such as Pandora and Last.FM among others. You may want to check out Roku's website (www.roku.com) and see if your favorite service is available, if not, contact the service and ask them if they plan on working with Roku.
answered 2 years, 10 months ago
By
Scenic7PR
 - Little Rock, Arkansas
Question

once roku is connected to my flat screen is there a monthly bill to pay like cable?

asked 2 years, 8 months ago
By
jay48
 - everett,ma
on Roku XD Streaming Video Player
7 answers
Answers
answer 1
Only if you subscribe to monthly fee services like Netflix or Hulu Plus.

There are also some one-time fee channels like Movie Vault which is $3.99 one time for life. There are horror film and western channels for $2 one-time also. What you buy is up to you. You can buy nothing and still get lots of free movie channels. They are mostly really old movies and TV shows on the free channels.

If you have more than one TV and use more than one Roku then your subscriptions work on all the boxes on your network for no extra charge.
answered 2 years, 5 months ago
By
DV123
 - Albemarle, NC
answer 2
not unless you subscribe to hulu plus, netflix or other services.

ustvnow offers u free over the air tv, some subscription packages available
answered 2 years, 7 months ago
By
PCviewer
 - bowie, md
answer 3
the only monthly charges are for the services you choose, such as NetFlix
answered 2 years, 7 months ago
By
HateShoppingAtAll
 - Missouri
answer 4
The only bill you pay is for your internet service and for any paid program apps that you use on the ROKU, such as Netflix, Amazon Prime, HULU + and GBTV.
answered 2 years, 7 months ago
By
Gemsroadwarrior
 - North Carolina
answer 5
No. There are free channels and their are premium channels but Roku does not charge a fee for using their box. Here is a link to some free channels: http://streamfree.tv/apps/roku-private-channels/all/
answered 2 years, 8 months ago
By
Dreamyvelvet
answer 6
No, not for the free channels or free programming. You will be required to provide your Netflix account information.

If you do add paid programming, you will be warned before finalizing.
answered 2 years, 8 months ago
By
balysears
answer 7
There are monthly bills IF you choose to add channels that require them (ie Hulu Plus), but there are also free channels. Don't bank on this being your full time lineup for quite some time now.
answered 2 years, 8 months ago
By
JBWhitley
Question

do i need cable to make this box works?

asked 2 years, 10 months ago
By
adelws
on Roku XD Streaming Video Player
6 answers
Answers
answer 1
No, you need high speed wireless internet. The XS model works either wired to the internet or wireless. You don't need cable to watch Roku.
answered 2 years, 5 months ago
By
DV123
 - Albemarle, NC
answer 2
You need the internet, not cable. Your internet can be via whatever source you use (i.e. telephone, cable, etc).
answered 2 years, 7 months ago
By
Gemsroadwarrior
 - North Carolina
answer 3
No! We have been cable/satellite free for almost 2 years and this product works fine!
answered 2 years, 9 months ago
By
gatorgirl182
 - Arkansas
answer 4
no all you need is a broadband internet connection, and subscribe to netflix or amazon video on demand
answered 2 years, 10 months ago
By
jdawgrules
answer 5
You don't need cable TV but you do need high speed Internet access. To get the best results you will need something fast but 3 to 6 megs a second should be good enough (the faster the better).

Contact your local Internet provider to find out what your speed is and what is available in your area.
answered 2 years, 10 months ago
By
Scenic7PR
 - Little Rock, Arkansas
answer 6
You do not need cable. You do need high speed internet. My son uses this instead of cable.
answered 2 years, 10 months ago
By
GrandmaNel
 - California
Question

What other devices area a 'must' to make this product completely 'streaming ready',ex. Netflix,etc. #EX.: cables, which required internet service,etc#

Like HDMI cables, routers-if so, which is the best and cheapest?
MANY,MANY THHANKS TO ANYONE WHO TAKES THE TIME TO ANSWER THIS QUESTION DURING THIS BUSY 'HOLIDAY' SEASON!!!!
asked 2 years, 9 months ago
By
XTREMELYCONFUSED
on Roku XD Streaming Video Player
6 answers
Answers
answer 1
If your set has an HDMI input and you want to use it, then you will need to buy an HDMI cable. An HDMI cable is not included but there is an HDMI jack on the back of the Roku 2 unit.

What is included is the composite video/audio cable with the red/yellow/white RCA plugs such as is common on a DVD player.

All the Roku units require WIRELESS Internet except one. The XS unit works either wireless or wired as it has an Ethernet jack. A good basic DSL connection should be enough speed. Anything over 3mbps is more than enough.

Netflix is a premium service with an $8 monthly fee. Other premium services offered include Amazon and Hulu Plus. Whether or not you need them is up to you. If you already have Netflix or Hulu Plus then they will switch right over to your Roku with a simple one-time login procedure on each service.

Hulu Plus is also $8 monthly. But I have basic cable so I use Roku mostly for films and things I can't get on regular TV instead of Hulu Plus.

Amazon has a couple of ways to watch films and TV shows. You can rent films or sometimes buy them to watch anytime all you want. If you join Amazon Prime, or are already a Prime member, then you get access to the entire Amazon Prime catalog of films plus TV series, specials and mini-series. Amazon Prime is $80 per year which is less than $7 a month.

What premium services you select is up to you. There are free movie & TV program channels also, but they are mostly old films. Real old films. Some are silent. If you like old movies like I do, then the free channels can be a good augmentation to basic cable.
answered 2 years, 5 months ago
By
DV123
 - Albemarle, NC
answer 2
no other devices needed. you can subscribe to a combination of paid and free "channels" (apps) on roku, including ustvnow (recommended), hulu, netflix, etc. I use all 3 and pay less than $16 a month for two. ustvnow is free but has paid, cable-like options.
answered 2 years, 7 months ago
By
PCviewer
 - bowie, md
answer 3
I believe they all have HDMI and RCA outputs. Only the XS has an ethernet port for direct input, as well as wireless. It comes with the RCA connector, but an HDMI cable and ethernet cable must be purchased seperately.
answered 2 years, 7 months ago
By
Gemsroadwarrior
 - North Carolina
answer 4
If you want to get HD you will need a HDMI cable. You will also need internet access and wifi. So, if you get your internet via a cable you will have to have a router with wifi capability or get the version that allows you to connect via an ethernet cable. I have wifi and it works great.
answered 2 years, 8 months ago
By
rasmusse
 - Fargo, ND
answer 5
The Roku comes with:
- a remote with batteries
- AV cables (yellow/red/white)

To use it, you'll need:
- Internet service (I have Comcast - $45-ish/month)
- A modem and wireless router for this model, as the XD doesn't have Ethernet support. (My service comes with a modem and I have the cheapest Linksys wireless router from Walmart - like $35)

Optional:
- HDMI cable if you don't want to use AV (about $6 online if you shop around)

Then paid services for watching:
- Netflix $8/month
- NHL Gamecenter $20/month
- HuluPlus $10/month (I think)
- Amazon video - on demand, pay per rental

Free services:
- Crackle (some movies and TV)
- Tons of classic and retro TV and movie channels
- Free radio services

Basically, once you have the box, you get what you pay for. I pay $28/month or my services, but I'm getting EXACTLY what I want to watch. To get it on cable, I'd need to buy a multi-tiered digital package that would run me $75-80/month for the cable alone + another $150 for my hockey package that I pay $20/month for through Roku (that subscription also allows me to watch at work on my computer and through my tablet when I'm on the go).

Hope this helps! Merry X-Mas!
answered 2 years, 8 months ago
By
an anonymous customer
answer 6
Everything you need comes in the box. It comes with the cable, remote, and batteries. You will need Wi-Fi. The box offers many free movie/tv channels such as Crackle and Popcorn Flix. For Netflix and Hulu Plus, you need to be subcribed to those sites. You will need your laptop handy as you will be directed online to activate those sites. Same thing with Pandora.

But its very quick and easy, and plays quick.
answered 2 years, 9 months ago
By
kbanks0817
Question

I HAV MORE THAN 1 TV AND WILL LIKE TO BE ABLE TO SEE TV SHOWS ON ALL MY TVS CAN I DO THIS WITH JUST 1 DEVICE.

I WONT TO SEE TV ON MORE THAN 1 TV WITH THIS DO I HAVE TO BUY MORE THAN 1 DEVICE
asked 2 years, 8 months ago
By
MANUELP
on Roku XD Streaming Video Player
6 answers
Answers
answer 1
You can split the signal to a second set but it would be far better to buy a Roku for each set. All sets would have to watch the same channel and you'd have to go to where the box is to change selections.

If the subscriptions concern you, know that when you buy one subscription to any premium channel it is supposed to work on all the Roku units on your network.
answered 2 years, 5 months ago
By
DV123
 - Albemarle, NC
answer 2
if you want to view the output from one roku to more than one tv, you will need to split the signal somehow.

easier route would be to get more than one, they start around $49, I have a $99 model and plan to get a couple more.
answered 2 years, 7 months ago
By
PCviewer
 - bowie, md
answer 3
you have to have one for each tv
answered 2 years, 7 months ago
By
HateShoppingAtAll
 - Missouri
answer 4
yes, you will have to buy another roku, and go to the computer and to sites like amazon, netflix, and hulu and add the box to your acount and it doesn't cost anything to do that, hope this helps, strkox
answered 2 years, 7 months ago
By
strkox
answer 5
You will need one device for each TV.
answered 2 years, 7 months ago
By
Gemsroadwarrior
 - North Carolina
answer 6
No, I don’t think you can do that. Roku2 XD was designed for a single TV application. You may want to contact Roku with this question. They might have other products which support multiple TVs. Please go to www.roku.com for more information.
answered 2 years, 7 months ago
By
mrConsumer
Question

will this work for a standard tv?

i have an older model standard tv it is not hdtv?
asked 2 years, 3 months ago
By
peggers19
on Roku XD Streaming Video Player
5 answers
Answers
answer 1
It will work if you have the component type video/audio inputs. They are like the old stereo component jacks, sometimes called RCA or PHONO jacks. TV component inputs have three jacks. Usually labeled in a cluster as AUX inputs. If you have that any of the Roku 2's will work with your TV. and be ready to a new HD TV when you get one.
answered 1 year, 9 months ago
By
DV123
 - Albemarle, NC
answer 2
Yes you it will work. It has the cables included that have the red,white and yellow ends.
answered 2 years ago
By
jaguarlady53
 - Natchez, MS
answer 3
Yes, it will! It comes with a set of cables, you know, the red, green & yellow ones to plug in the back.
answered 2 years, 2 months ago
By
HomeschoolMom2003
 - Forsyth, GA
answer 4
it worked for me. My TV is a Phillips that is 13 years old. If you have a HD tv you have to buy a seperate cable that does not come with the product
answered 2 years, 2 months ago
By
coannie
 - charlotte nc
answer 5
Yes, it will and it even come with a cable for a standard tv.
answered 2 years, 2 months ago
By
spoiledbratz
 - batonrouge
Question

Can I use the Roku if I have no computer or internet? If not is there a device I could use? My friend told me she got a unit at Walmart. Please advise

A friend told me she got a unit at Wallmart and she just plugged it in, it searched for channels and work great Tx
Dawn
asked 2 years, 2 months ago
By
saltandgarlic
on Roku XD Streaming Video Player
5 answers
Answers
answer 1
Roku requires high speed internet.
answered 1 year, 9 months ago
By
DV123
 - Albemarle, NC
answer 2
You have to have high speed internet. It says you do not have to have a pc for it to work. I don't understand that because you have to go the pc to set it up. That is all.
answered 2 years ago
By
jaguarlady53
 - Natchez, MS
answer 3
I don't believe so, since it works off the internet. If your friend is using one without a connection, then she must live close to a hot spot or has picked up someone else's wireless router signal.
answered 2 years, 2 months ago
By
HomeschoolMom2003
 - Forsyth, GA
answer 4
It requires wifi / internetYou do NOT need a cable connection though.
answered 2 years, 2 months ago
By
conphident
 - Dublin, CA
answer 5
You need Internet to access the channels.
answered 2 years, 2 months ago
By
Zory
Question

does this player come with the HDMI cable or must that be purchased seperately?

asked 2 years, 4 months ago
By
pirouette272
on Roku XD Streaming Video Player
5 answers
Answers
answer 1
You'll need to buy an HDMI cable. Only a component video cable is included.
answered 1 year, 9 months ago
By
DV123
answer 2
Seperately
answered 2 years, 2 months ago
By
HomeschoolMom2003
 - Forsyth, GA
answer 3
Seperately, but for $7.00 who cares
answered 2 years, 4 months ago
By
Adonian
 - Chula Vista Ca
answer 4
They must be purchased seperately. It only comes with A/V cable.
answered 2 years, 4 months ago
By
3Gamm
 - Toronto,OH
answer 5
you will have to buy a hdmi cable.
answered 2 years, 4 months ago
By
spoiledbratz
 - batonrouge
Question

Can you watch youtube on it?

asked 2 years, 9 months ago
By
oddity365
on Roku XD Streaming Video Player
5 answers
Answers
answer 1
Yes with the new Video Buzz private channel you can.
answered 1 year, 9 months ago
By
gunnr99
answer 2
Nope. Sorry.
answered 2 years, 5 months ago
By
DV123
 - Albemarle, NC
answer 3
YouTube is available with the PlayOn.TV app for ROKU. PlayOn.TV is a low-cost paid app that is well worth the money.
answered 2 years, 7 months ago
By
Gemsroadwarrior
 - North Carolina
answer 4
No YouTube at the moment.
answered 2 years, 8 months ago
By
an anonymous customer
answer 5
surprisingly, no Youtube on this player or any of the others Roku players.
answered 2 years, 9 months ago
By
jbbbbrown
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