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Most Recent Questions
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Do these tablets work good in Canada?
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xo tablet doesnt charge what do i do
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My child forgot his password, how do we set a new password?
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Does this come with a cable to connect to the computer?
Questions with Most Recent Answers
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does anyone know where I can buy the correct ac adapter for this?
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Is a computer, or online connection needed to use this toy?
VTech InnoTab Learning App Tablet

Customer Questions & Answers for
VTech InnoTab Learning App Tablet

Take learning to the next level with the InnoTab Learning App Tablet by VTech! This multi-functional tablet combines interactive animated e-books, tilt-sensor learning games, creative activities, and a rich collection of applications into a sleek and durable toy that kids will want to play with. VTech InnoTab Learning App Tablet cartridges with your child's favorite licensed characters are sold separately and teach essential skills in reading, logic, and creativity. Featuring a 5" color touch screen and tilt-sensor, kids can tap, flick, drag, and pat their way to learning fun. On-board applications such as an MP3 Player, Video Player, Art Studio, Interactive Globe, Friends List, Calculator, and Clock engage kids for hours as they develop their skills with this electronic learning toy. Additional content can easily be uploaded to the InnoTab through VTech's Learning Lodge Navigator where parents can also see their child's progress on a variety of educational milestones and lessons.
Customer Questions & Answers:
64 Questions
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113 Answers
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Product Details

Questions & Answers for VTech VTech InnoTab Learning App Tablet

Question

My AVI video files won't work...why?

I have converted youtube videos to AVI format through YouTube Downloader. Learning Lodge does not recognize the files as videos. The only thing I can think of as to why they don't work is that I could not find a selection for "video encoder type: MJPEG" Is an AVI file automatically a MJPEG? Did anyone else have a problem with AVI files? Any solutions...why is a child's toy so frustrating!?!?!?
asked 2 years, 5 months ago
By
iski7b
on VTech InnoTab Learning App Tablet
5 answers
Answers
answer 1
See my detailed instructions in the FAQs I created below.

InnoTab FAQs by KBarrett...

Q1 - What do I need to download games, e-books, or transfer Music and Pictures?

A - You'll need an SD Card (8GB or larger) and goes in the battery compartment. You'll also want an AC Adapter. Most importantly, you need to connect your InnoTab to the PC!

Connect the USB chord to your PC and install the Learning Lodge Navigator (LLN) software.

Q2 - How do I register my child's InnoTab in the LLN software?

A - Click on the Image of the InnoTab and choose Add Child. Fill out all fields to complete registration.

Q3 - How do I register more than 1 InnoTab in the LLN?

A - Click on each individual InnoTab image and choose Add Child. DO NOT add children in the My Account section. It will not retain your child's information!!!

Q4 - How many V Coins do I get when I register my InnoTab and what do I get for them?

A - You get 3 V Coins per InnoTab you register. Each V Coin is worth $2.99, which will give you 3 free Games or E-Books.

Q5 - How many programs are there available to download?

A - There are 80 applications (as of 12/28/11). 90% of those are $2.99, with the rest costing $4.99.

Q6 - Where do I go to find the Games and E-Books and Transfer them to my InnoTab?

A - You MUST click on the image of the InnoTab once connected to your PC. DO NOT use the Downloads tab along the top!!! Once you have clicked on the image, you will see a Menu down the Left side of the screen. Click on the "Learning Apps Download Center". Select the Games/E-Books you'd like to buy with V Coins and/or Credit Card or PayPal. Download the apps and then Transfer them to your InnoTab.

Q7 - Can I access the Games/E-Books that I've downloaded previously?

A - Yes. Click on the image of your InnoTab to access the Menu down the Left side of the screen. Click on "My Downloads". You will see all the software programs you've downloaded and if the program(s) haven't been transferred yet to your InnoTab, you'll see check boxes next to each program. Select the check box you want and click Transfer.

Q8 - What format does Music have to be in?

A - Songs must be in .MP3 format and be free of DRM protection. Google search for DRM removal programs like TuneBite or SoundTaxi.

Q9 - How do I transfer Music to my InnoTab?

A - Click on the image of your InnoTab to access the Menu down the Left side of the screen and select "File Manager". Then choose the Music tab. Navigate to the folder where your music is stored, which will auto-populate the LLN with all the songs in that folder. Check the checkbox next to each song you want transferred and click the Transfer button. You can keep selecting songs as you scroll down the list and then Transfer in one click.

Q10 - How do I transfer Pictures to my InnoTab?

A - Use the same directions as Music, except select the Pictures Tab instead of Music.

Q11 - How do I transfer full length Movies to my InnoTab?

A - First "rip" your movie to a folder on your PC. I use DVDFab. Also only select "Main Movie" before ripping.

Then you'll need to convert the movie to an acceptable format (.AVI). Get FreeMake Video Converter and use the following steps and settings:

Step 1 - Once installed, open the program and click the +Video button.
Step 2 - Navigate to where your movie folder is and select all files in the folder and click the Open button.
Step 3 - On the bottom of the program select the "to AVI" button.
Step 4 - Click the blue sprocket or "Edit Settings".
Step 5 - Choose the following settings: (Videos display perfectly using these settings)

Frame Size = Custom, Width = 512, Height = 320, Adjustment = Auto, Video Codec = XVID, Frame Rate = 29.97 fps, Bitrate = Auto

Audio Codec = MP3, Channels = Stereo, Sample Rate = 44100 Hz, Bitrate = 128 Kbps.

Step 6 - Give the new Setting a Title like "InnoTab Settings" and click OK.
Step 7 - Choose where to save the finished AVI file.
Step 8 - Click Convert.

Finally, you can either close the Learning Lodge program and navigate to the new Drive on your PC, which is the SD Card (varies by computer) or you can take the SD card out and place it in an SD Card Reader (faster transfer speeds than through the InnoTab). Once you navigate to the SD Card on your computer, go to the LLN folder and inside you'll see a number of folders. Open the Movies folder and simply drag-and-drop the AVI file you made with the FreeMaker program into the Movies Folder on the SD Card. Once done, put the SD Card back in the InnoTab and turn it on, or restart the InnoTab for it to recognize the new movie.

Q12 - How long do Batteries last?

A - There are many reports that 4 AA batteries will only last a few hours. It is recommended that you purchase an AC Adapter.

Q13 - Why does the InnoTab keep requesting to update the Date and Time?

A - The InnoTab has a very limited internal battery to maintain the Date and Time. If the batteries wear out or it is unplugged from the AC Adapter for a long period of time, it resets the internal clock. It is best to keep the InnoTab plugged in and/or batteries are replaced as soon as they wear down.

Q14 - Can you use rechargeable batteries in the InnoTab?

A - Yes. Though you'll want 8 batteries, 4 of inside the InnoTab and 4 in the charger at all times, unless using the AC Adapter.

Q15 - Can the InnoTab recharge batteries?

A - No.

Q16 - Is there an Alarm Clock included with the InnoTab?

A - No. The original press release stated that it would include an Alarm Clock, however, there is not one. Maybe with a future Firmware update, but not keeping my hopes up.

Q17 - Is there an update for the InnoTab?

A - Yes. In the LLN, click on the InnoTab image and on the Menu down the left side of the screen, click on "Update InnoTab". Follow the prompts and choose to Update InnoTab. The latest Firmware version is 6.10914 as of 12/28/11.

Q18 - Where do I access the Games/E-Books that I've downloaded to the InnoTab?

A - On the InnoTab, click on the Downloads icon, at the bottom will have the Games, E-Books and Other options.

Q19 - How do I track my Child's Progress?

A - You MUST click on the InnoTab image first, or see the Menu down the leftside! Then click on the "Progress Log" on the Top Menu bar.

Q20 - The LLN keeps saying I need Flash Player. How do I get Flash to install correctly?

A - Uninstall your Flash Player then open the LLN program. When it asks you if you want to install Adobe hit "Yes", pick the windows 7 32bit, then on the browser question DO NOT put in Internet Explorer, instead choose "Other Browsers".

Q21 - How do you know so much about Swallows?

A - You have to know these things when you're a king, you know.

I hope this InnoTab FAQs was of some use. Please let me know if it was.

Thanks!
answered 2 years, 3 months ago
By
Tean94
 - Ogden, UT
answer 2
Learning Lodge is bad for uploading videos. I put videos on mine by clicking on the device, and dragging my video files onto the device.
answered 2 years, 5 months ago
By
theeatonsaz
 - Nevada
answer 3
I had a hard time with the loading video from the learning lodge so I just skipped and did it via the hard drive. Put your sd card in the innotab and cut it on. Open the video file and close it and shut the innotab off. Hook it up to your computer and cut it back on and click on the g or external hard drive for innotab will be lln or llt on hard drive. It should open file tabs for movies music and photos. From there you should be able to drag and drop your fliles directly onto the appropriate folder. When you are done loading eject the innotab. Cut it on and see if your movies work.
answered 2 years, 5 months ago
By
drenee
 - kc missouri
answer 4
Download them through your external hardrive on the computer, not on the learning lodge navigator. just put in sd card and turn on innotab. Open and close apps you want to add info to (videos, music etc). Plug it into computer, minimize the learning lodge navigator that pops up, and instead click on the external hard drive option that pops up to "open files to view". click on the external hardrive the innotab is connected to (example mine was on the usb external g drive) and double click on the LLN folder (learning lodge network) and you should see your innotab files you opened up. drag the movies (mine were minimized) to the file for videos and it will say saving to memory it takes about a min or so. when done, disconnect and open your videos app on the innotab, and you movies should be there.
answered 2 years, 5 months ago
By
jamesbjm
answer 5
I figured this out!! You cannot load them through the Learning lodge. I did these steps and was successful!
1) put sd card into innotab and power it on. Open the videos app file and or whatever app files you want to add info to from your computer to the sd card and then close them. This creates files onto the innotab sd card inside to add files from your computer to.
2) Plug in the innotab to the coputer and turn it on.
3) when the learning lodge loads, minimize it.
4) your computer should pull up the option automatically when you plug in the innotab for what to do with the external hardrive you just plugged in (the innotab), choose the first one, "open files to view folders"
5) click on the external hard drive folder (in my case it was the usb port external hard drive g) and double click on the LLN folder (learning lodge folder)
6) you should now see several folders (the ones you opened beforehand)
7)now click on the file with the movie you want to transfer (I had them minimized on my computer) and drag it to the file folder for videos on the innotab sd drive.
8) It will say copying to folder and take a few minutes.
9) once done, just unhook the innotab and power it up, click on the videos app and they should be there!
It took me days to figure this out, but I have now successfully transferred 6 full length movies to my innotabs for my kiddos. Hope this helps!
answered 2 years, 5 months ago
By
LisabethG
 - il
Question

What type of video files will it play?

Is there a video file size limit? Can I load a copy of my childs DVD on to it?
asked 2 years, 8 months ago
By
Dave12345
on VTech InnoTab Learning App Tablet
5 answers
Answers
answer 1
There isn't a video size limit. The key is how many movies you want to put on your SD Card and how big your SD card is. I use FreeMake Video Converter and 1 movie is average 1GB or maybe a little less. See my list of FAQs below for more details.

InnoTab FAQs by KBarrett...

Q1 - What do I need to download games, e-books, or transfer Music and Pictures?

A - You'll need an SD Card (8GB or larger) and goes in the battery compartment. You'll also want an AC Adapter.

Connect the USB chord to your PC and install the Learning Lodge Navigator (LLN) software.

Q2 - How do I register my child's InnoTab in the LLN software?

A - Click on the Image of the InnoTab and choose Add Child. Fill out all fields to complete registration.

Q3 - How do I register more than 1 InnoTab in the LLN?

A - Click on each individual InnoTab image and choose Add Child. DO NOT add children in the My Account section. It will not retain your child's information!!!

Q4 - How many V Coins do I get when I register my InnoTab and what do I get for them?

A - You get 3 V Coins per InnoTab you register. Each V Coin is worth $2.99, which will give you 3 free Games or E-Books.

Q5 - How many programs are there available to download?

A - There are 80 applications (as of 12/28/11). 90% of those are $2.99, with the rest costing $4.99.

Q6 - Where do I go to find the Games and E-Books and Transfer them to my InnoTab?

A - You MUST click on the image of the InnoTab once connected to your PC. DO NOT use the Downloads tab along the top!!! Once you have clicked on the image, you will see a Menu down the Left side of the screen. Click on the "Learning Apps Download Center". Select the Games/E-Books you'd like to buy with V Coins and/or Credit Card or PayPal. Download the apps and then Transfer them to your InnoTab.

Q7 - Can I access the Games/E-Books that I've downloaded previously?

A - Yes. Click on the image of your InnoTab to access the Menu down the Left side of the screen. Click on "My Downloads". You will see all the software programs you've downloaded and if the program(s) haven't been transferred yet to your InnoTab, you'll see check boxes next to each program. Select the check box you want and click Transfer.

Q8 - What format does Music have to be in?

A - Songs must be in .MP3 format and be free of DRM protection. Google search for DRM removal programs like TuneBite or SoundTaxi.

Q9 - How do I transfer Music to my InnoTab?

A - Click on the image of your InnoTab to access the Menu down the Left side of the screen and select "File Manager". Then choose the Music tab. Navigate to the folder where your music is stored, which will auto-populate the LLN with all the songs in that folder. Check the checkbox next to each song you want transferred and click the Transfer button. You can keep selecting songs as you scroll down the list and then Transfer in one click.

Q10 - How do I transfer Pictures to my InnoTab?

A - Use the same directions as Music, except select the Pictures Tab instead of Music.

Q11 - How do I transfer full length Movies to my InnoTab?

A - First "rip" your movie to a folder on your PC. I use DVDFab. Also only select "Main Movie" before ripping.

Then you'll need to convert the movie to an acceptable format (.AVI). Get FreeMake Video Converter and use the following steps and settings:

Step 1 - Once installed, open the program and click the +Video button.
Step 2 - Navigate to where your movie folder is and select all files in the folder and click the Open button.
Step 3 - On the bottom of the program select the "to AVI" button.
Step 4 - Click the blue sprocket or "Edit Settings".
Step 5 - Choose the following settings: (Videos display perfectly using these settings)

Frame Size = Custom, Width = 512, Height = 320, Adjustment = Auto, Video Codec = XVID, Frame Rate = 29.97 fps, Bitrate = Auto

Audio Codec = MP3, Channels = Stereo, Sample Rate = 44100 Hz, Bitrate = 128 Kbps.

Step 6 - Give the new Setting a Title like "InnoTab Settings" and click OK.
Step 7 - Choose where to save the finished AVI file.
Step 8 - Click Convert.

Finally, you can either close the Learning Lodge program and navigate to the new Drive on your PC, which is the SD Card (varies by computer) or you can take the SD card out and place it in an SD Card Reader (faster transfer speeds than through the InnoTab). Once you navigate to the SD Card on your computer, go to the LLN folder and inside you'll see a number of folders. Open the Movies folder and simply drag-and-drop the AVI file you made with the FreeMaker program into the Movies Folder on the SD Card. Once done, put the SD Card back in the InnoTab and turn it on, or restart the InnoTab for it to recognize the new movie.

Q12 - How long do Batteries last?

A - There are many reports that 4 AA batteries will only last a few hours. It is recommended that you purchase an AC Adapter.

Q13 - Why does the InnoTab keep requesting to update the Date and Time?

A - The InnoTab has a very limited internal battery to maintain the Date and Time. If the batteries wear out or it is unplugged from the AC Adapter for a long period of time, it resets the internal clock. It is best to keep the InnoTab plugged in and/or batteries are replaced as soon as they wear down.

Q14 - Can you use rechargeable batteries in the InnoTab?

A - Yes. Though you'll want 8 batteries, 4 of inside the InnoTab and 4 in the charger at all times, unless using the AC Adapter.

Q15 - Can the InnoTab recharge batteries?

A - No.

Q16 - Is there an Alarm Clock included with the InnoTab?

A - No. The original press release stated that it would include an Alarm Clock, however, there is not one. Maybe with a future Firmware update, but not keeping my hopes up.

Q17 - Is there an update for the InnoTab?

A - Yes. In the LLN, click on the InnoTab image and on the Menu down the left side of the screen, click on "Update InnoTab". Follow the prompts and choose to Update InnoTab. The latest Firmware version is 6.10914 as of 12/28/11.

Q18 - Where do I access the Games/E-Books that I've downloaded to the InnoTab?

A - On the InnoTab, click on the Downloads icon, at the bottom will have the Games, E-Books and Other options.

Q19 - How do I track my Child's Progress?

A - You MUST click on the InnoTab image first, or see the Menu down the leftside! Then click on the "Progress Log" on the Top Menu bar.

Q20 - The LLN keeps saying I need Flash Player. How do I get Flash to install correctly?

A - Uninstall your Flash Player then open the LLN program. When it asks you if you want to install Adobe hit "Yes", pick the windows 7 32bit, then on the browser question DO NOT put in internet explorer, instead choose "Other Browsers".

Q21 - How do you know so much about Swallows?

A - You've got to know these things to be King.

I hope this InnoTab FAQs was of some use. Please let me know if it was.

Thanks!
answered 2 years, 3 months ago
By
Tean94
 - Ogden, UT
answer 2
From the Innotab user manual -- File type: AVI, Video Encoder: MJPEG, Display Size: 480X272, Frame Rate: 15 fps, Bit Rate: 2400 kps. Photos and video shot by the Vtech Kidizoom are compatible with the Innotab w/o conversion. From the Kidizoom Spin & Smile Camera user manual -- Video Resolution: 320X240 pixel @ 15 fps, Videos: AVI (Motion JPEG). According to the Kidizoom user manual, a 16GB SD card will hold 800 min. of 320X240 video.
answered 2 years, 5 months ago
By
lonegirl
 - Alaska
answer 3
You'll need to get an SD card for the Innotab, so you can load the movies onto the SD card. Movies must be in the correct format. According to the User manual -- file type: AVI, video encoder: MJPEG. There are lots of video file converters out there. Just google it.
answered 2 years, 5 months ago
By
lonegirl
 - Alaska
answer 4
I e-mailed VTech customer service to ask the same question. They said that Motion JPEG (MPEG) was supported. Multiple third-party softwares are available to convert to this common format. I did not ask about file size, but I can't imagine that there would be a limit on specific file sizes when it takes up to a 16GB SD card.
answered 2 years, 7 months ago
By
wellknell
answer 5
I know that all the aps and pictures will have to downloaded to a sd card it takes up to a 16gb. I will asume movies will be the same and it will accept the avi format. I am still working on the screen dimesions
answered 2 years, 7 months ago
By
drenee
 - kc missouri
Question

does the innotab includes battery

asked 2 years, 3 months ago
By
an anonymous customer
 - Hartford ct
on VTech InnoTab Learning App Tablet
5 answers
Answers
answer 1
No it does not. takes 4 AA's
answered 2 years, 3 months ago
By
IYQALOT
 - Oklahoma City, OK
answer 2
NO, it uses 4 AA batteries or you can purchase the adapter or rechargeable batteries that are available for puchase also.
answered 2 years, 3 months ago
By
LaTDaFancyPants
 - Quad Cities, IL
answer 3
Nope it doesnt come with batteries
answered 2 years, 3 months ago
By
ellemaestra
answer 4
no it doesnt and I recommend rechargeable s, my son went thru a new back of Duracells in just a few hours.
answered 2 years, 3 months ago
By
ams111
 - pa
answer 5
Ours did not but it was missing a lot of items retuned it as was $ 79.00 with only the cord to attach it to upload from your computer. In fairness we ordered ours for Christmas and opened it to put batteries in and get it set up to play with and ours was missing several parts. Site to store. It looked like it was not a return but where is quality control if it shipped that way? Good concept but ours arrived with much disappointment . U shouldn't have to check it for the contents before setting it up. Walmart did take it back without problems on the return. However at Christmas we did not want to deal with returning the item when we were just there 2 days before.
answered 2 years, 3 months ago
By
Nursefox01
 - Oregon City, Oregon
Question

Is anybody else having touble opening up the learning lodge navigator?

I am getting a message saying that I need to download the adobe flash player. I already have that downloaded but it keeps repeatig the same message. HELP! This is supposed to be a christmas present.
asked 2 years, 4 months ago
By
an anonymous customer
on VTech InnoTab Learning App Tablet
4 answers
Answers
answer 1
See my Answer at the bottom of this FAQs list I created on Flash issues.

InnoTab FAQs by KBarrett...

Q1 - What do I need to download games, e-books, or transfer Music and Pictures?

A - You'll need an SD Card (8GB or larger) and goes in the battery compartment. You'll also want an AC Adapter. Most importantly, you need to connect your InnoTab to the PC!

Connect the USB chord to your PC and install the Learning Lodge Navigator (LLN) software.

Q2 - How do I register my child's InnoTab in the LLN software?

A - Click on the Image of the InnoTab and choose Add Child. Fill out all fields to complete registration.

Q3 - How do I register more than 1 InnoTab in the LLN?

A - Click on each individual InnoTab image and choose Add Child. DO NOT add children in the My Account section. It will not retain your child's information!!!

Q4 - How many V Coins do I get when I register my InnoTab and what do I get for them?

A - You get 3 V Coins per InnoTab you register. Each V Coin is worth $2.99, which will give you 3 free Games or E-Books.

Q5 - How many programs are there available to download?

A - There are 80 applications (as of 12/28/11). 90% of those are $2.99, with the rest costing $4.99.

Q6 - Where do I go to find the Games and E-Books and Transfer them to my InnoTab?

A - You MUST click on the image of the InnoTab once connected to your PC. DO NOT use the Downloads tab along the top!!! Once you have clicked on the image, you will see a Menu down the Left side of the screen. Click on the "Learning Apps Download Center". Select the Games/E-Books you'd like to buy with V Coins and/or Credit Card or PayPal. Download the apps and then Transfer them to your InnoTab.

Q7 - Can I access the Games/E-Books that I've downloaded previously?

A - Yes. Click on the image of your InnoTab to access the Menu down the Left side of the screen. Click on "My Downloads". You will see all the software programs you've downloaded and if the program(s) haven't been transferred yet to your InnoTab, you'll see check boxes next to each program. Select the check box you want and click Transfer.

Q8 - What format does Music have to be in?

A - Songs must be in .MP3 format and be free of DRM protection. Google search for DRM removal programs like TuneBite or SoundTaxi.

Q9 - How do I transfer Music to my InnoTab?

A - Click on the image of your InnoTab to access the Menu down the Left side of the screen and select "File Manager". Then choose the Music tab. Navigate to the folder where your music is stored, which will auto-populate the LLN with all the songs in that folder. Check the checkbox next to each song you want transferred and click the Transfer button. You can keep selecting songs as you scroll down the list and then Transfer in one click.

Q10 - How do I transfer Pictures to my InnoTab?

A - Use the same directions as Music, except select the Pictures Tab instead of Music.

Q11 - How do I transfer full length Movies to my InnoTab?

A - First "rip" your movie to a folder on your PC. I use DVDFab. Also only select "Main Movie" before ripping.

Then you'll need to convert the movie to an acceptable format (.AVI). Get FreeMake Video Converter and use the following steps and settings:

Step 1 - Once installed, open the program and click the +Video button.
Step 2 - Navigate to where your movie folder is and select all files in the folder and click the Open button.
Step 3 - On the bottom of the program select the "to AVI" button.
Step 4 - Click the blue sprocket or "Edit Settings".
Step 5 - Choose the following settings: (Videos display perfectly using these settings)

Frame Size = Custom, Width = 512, Height = 320, Adjustment = Auto, Video Codec = XVID, Frame Rate = 29.97 fps, Bitrate = Auto

Audio Codec = MP3, Channels = Stereo, Sample Rate = 44100 Hz, Bitrate = 128 Kbps.

Step 6 - Give the new Setting a Title like "InnoTab Settings" and click OK.
Step 7 - Choose where to save the finished AVI file.
Step 8 - Click Convert.

Finally, you can either close the Learning Lodge program and navigate to the new Drive on your PC, which is the SD Card (varies by computer) or you can take the SD card out and place it in an SD Card Reader (faster transfer speeds than through the InnoTab). Once you navigate to the SD Card on your computer, go to the LLN folder and inside you'll see a number of folders. Open the Movies folder and simply drag-and-drop the AVI file you made with the FreeMaker program into the Movies Folder on the SD Card. Once done, put the SD Card back in the InnoTab and turn it on, or restart the InnoTab for it to recognize the new movie.

Q12 - How long do Batteries last?

A - There are many reports that 4 AA batteries will only last a few hours. It is recommended that you purchase an AC Adapter.

Q13 - Why does the InnoTab keep requesting to update the Date and Time?

A - The InnoTab has a very limited internal battery to maintain the Date and Time. If the batteries wear out or it is unplugged from the AC Adapter for a long period of time, it resets the internal clock. It is best to keep the InnoTab plugged in and/or batteries are replaced as soon as they wear down.

Q14 - Can you use rechargeable batteries in the InnoTab?

A - Yes. Though you'll want 8 batteries, 4 of inside the InnoTab and 4 in the charger at all times, unless using the AC Adapter.

Q15 - Can the InnoTab recharge batteries?

A - No.

Q16 - Is there an Alarm Clock included with the InnoTab?

A - No. The original press release stated that it would include an Alarm Clock, however, there is not one. Maybe with a future Firmware update, but not keeping my hopes up.

Q17 - Is there an update for the InnoTab?

A - Yes. In the LLN, click on the InnoTab image and on the Menu down the left side of the screen, click on "Update InnoTab". Follow the prompts and choose to Update InnoTab. The latest Firmware version is 6.10914 as of 12/28/11.

Q18 - Where do I access the Games/E-Books that I've downloaded to the InnoTab?

A - On the InnoTab, click on the Downloads icon, at the bottom will have the Games, E-Books and Other options.

Q19 - How do I track my Child's Progress?

A - You MUST click on the InnoTab image first, or see the Menu down the leftside! Then click on the "Progress Log" on the Top Menu bar.

Q20 - The LLN keeps saying I need Flash Player. How do I get Flash to install correctly?

A - Uninstall your Flash Player then open the LLN program. When it asks you if you want to install Adobe hit "Yes", pick the windows 7 32bit, then on the browser question DO NOT put in Internet Explorer, instead choose "Other Browsers".

Q21 - How do you know so much about Swallows?

A - You have to know these things when you're a king, you know.

I hope this InnoTab FAQs was of some use. Please let me know if it was.

Thanks!
answered 2 years, 3 months ago
By
Tean94
 - Ogden, UT
answer 2
You need the older version of flash playerflash (v11). The Vtech software is not compatable with the newer version of adobe flash! We learned the hard way too!
answered 2 years, 3 months ago
By
Irongirl
 - Sacramento, CA
answer 3
I'm having the same problem.. I've uninstalled and reinstalled too many times.. frustrating.. !!!!!
answered 2 years, 3 months ago
By
ljsportsmom
 - ny
answer 4
Mine doesn't load correctly but with different errors. Customer support couldn't fix mine either, they just kept telling me to uninstall and reinstall and I still got the same problems. I am taking mine back. :(
answered 2 years, 3 months ago
By
GreenLakeMomof3
Question

Can you charge this via a USB to a computer

asked 2 years, 4 months ago
By
dismum
on VTech InnoTab Learning App Tablet
3 answers
Answers
answer 1
No you can't, u need AC adapter
answered 2 years, 4 months ago
By
elenah8
 - San Antonio,TX
answer 2
No you can't. You have to use batteries or AC adapter (costes $9-$10)
answered 2 years, 4 months ago
By
elenah8
 - San Antonio,TX
answer 3
I do not think so. However, for 10 dollars you can buy a vtech wall adapter and just plug it in!! That is great and definately saves on the cost of batteries.
answered 2 years, 4 months ago
By
3inone
 - Wichita Falls, Texas
Question

Can this product use rechargeable batteries?

I would really like to avoid drilling through double-A batteries like a second job with a seven year old sister using this product, can it take rechargeable batteries?
asked 2 years, 5 months ago
By
NKP1988
on VTech InnoTab Learning App Tablet
3 answers
Answers
answer 1
Yes, I use them. Just have 2 sets of 4 and charge one set while the others are in use. They won't charge inside the tab itself, you'll need to charge in a seperate charger.
answered 2 years, 4 months ago
By
WalmartJohnS
 - Rogers, AR
answer 2
Yes, you'll need to use rechargeable batteries with it because it sucks batteries dry! My son goes through a set of batteries a day with it. We keep 4 in the charger, 4 in the tab, and change them daily.
answered 2 years, 5 months ago
By
HotlantaMomma
answer 3
Yes, I have two sets I rotate, and they last about 3-4 days before I rotate again. I also have the $9 ac adpater and plug it in when they are lounging on the couch playing.
answered 2 years, 5 months ago
By
LisabethG
 - il
Question

What videos can be used????

I understand that they videos need to be converted to avi format etc. what I dont understand is what kind of videos are people using. Are you converting regular dvd's??? Cause I thought they were copyrighted and could not be converted. Is there a place to buy already converted videos because in all truth this is getting ridicules. I have spent hours in a kids toy....
asked 2 years, 4 months ago
By
an anonymous customer
on VTech InnoTab Learning App Tablet
3 answers
Answers
answer 1
Go to Youtube type "Copy Movie File(s) to Vtech Innotab" in the browser. Watch this guys videos on Innotab. It worked for me.
answered 2 years, 3 months ago
By
Psalm20
answer 2
Check out my FAQs for detailed information on how to convert and transfer movies.

InnoTab FAQs by KBarrett...

Q1 - What do I need to download games, e-books, or transfer Music and Pictures?

A - You'll need an SD Card (8GB or larger) and goes in the battery compartment. You'll also want an AC Adapter. Most importantly, you need to connect your InnoTab to the PC!

Connect the USB chord to your PC and install the Learning Lodge Navigator (LLN) software.

Q2 - How do I register my child's InnoTab in the LLN software?

A - Click on the Image of the InnoTab and choose Add Child. Fill out all fields to complete registration.

Q3 - How do I register more than 1 InnoTab in the LLN?

A - Click on each individual InnoTab image and choose Add Child. DO NOT add children in the My Account section. It will not retain your child's information!!!

Q4 - How many V Coins do I get when I register my InnoTab and what do I get for them?

A - You get 3 V Coins per InnoTab you register. Each V Coin is worth $2.99, which will give you 3 free Games or E-Books.

Q5 - How many programs are there available to download?

A - There are 80 applications (as of 12/28/11). 90% of those are $2.99, with the rest costing $4.99.

Q6 - Where do I go to find the Games and E-Books and Transfer them to my InnoTab?

A - You MUST click on the image of the InnoTab once connected to your PC. DO NOT use the Downloads tab along the top!!! Once you have clicked on the image, you will see a Menu down the Left side of the screen. Click on the "Learning Apps Download Center". Select the Games/E-Books you'd like to buy with V Coins and/or Credit Card or PayPal. Download the apps and then Transfer them to your InnoTab.

Q7 - Can I access the Games/E-Books that I've downloaded previously?

A - Yes. Click on the image of your InnoTab to access the Menu down the Left side of the screen. Click on "My Downloads". You will see all the software programs you've downloaded and if the program(s) haven't been transferred yet to your InnoTab, you'll see check boxes next to each program. Select the check box you want and click Transfer.

Q8 - What format does Music have to be in?

A - Songs must be in .MP3 format and be free of DRM protection. Google search for DRM removal programs like TuneBite or SoundTaxi.

Q9 - How do I transfer Music to my InnoTab?

A - Click on the image of your InnoTab to access the Menu down the Left side of the screen and select "File Manager". Then choose the Music tab. Navigate to the folder where your music is stored, which will auto-populate the LLN with all the songs in that folder. Check the checkbox next to each song you want transferred and click the Transfer button. You can keep selecting songs as you scroll down the list and then Transfer in one click.

Q10 - How do I transfer Pictures to my InnoTab?

A - Use the same directions as Music, except select the Pictures Tab instead of Music.

Q11 - How do I transfer full length Movies to my InnoTab?

A - First "rip" your movie to a folder on your PC. I use DVDFab. Also only select "Main Movie" before ripping.

Then you'll need to convert the movie to an acceptable format (.AVI). Get FreeMake Video Converter and use the following steps and settings:

Step 1 - Once installed, open the program and click the +Video button.
Step 2 - Navigate to where your movie folder is and select all files in the folder and click the Open button.
Step 3 - On the bottom of the program select the "to AVI" button.
Step 4 - Click the blue sprocket or "Edit Settings".
Step 5 - Choose the following settings: (Videos display perfectly using these settings)

Frame Size = Custom, Width = 512, Height = 320, Adjustment = Auto, Video Codec = XVID, Frame Rate = 29.97 fps, Bitrate = Auto

Audio Codec = MP3, Channels = Stereo, Sample Rate = 44100 Hz, Bitrate = 128 Kbps.

Step 6 - Give the new Setting a Title like "InnoTab Settings" and click OK.
Step 7 - Choose where to save the finished AVI file.
Step 8 - Click Convert.

Finally, you can either close the Learning Lodge program and navigate to the new Drive on your PC, which is the SD Card (varies by computer) or you can take the SD card out and place it in an SD Card Reader (faster transfer speeds than through the InnoTab). Once you navigate to the SD Card on your computer, go to the LLN folder and inside you'll see a number of folders. Open the Movies folder and simply drag-and-drop the AVI file you made with the FreeMaker program into the Movies Folder on the SD Card. Once done, put the SD Card back in the InnoTab and turn it on, or restart the InnoTab for it to recognize the new movie.

Q12 - How long do Batteries last?

A - There are many reports that 4 AA batteries will only last a few hours. It is recommended that you purchase an AC Adapter.

Q13 - Why does the InnoTab keep requesting to update the Date and Time?

A - The InnoTab has a very limited internal battery to maintain the Date and Time. If the batteries wear out or it is unplugged from the AC Adapter for a long period of time, it resets the internal clock. It is best to keep the InnoTab plugged in and/or batteries are replaced as soon as they wear down.

Q14 - Can you use rechargeable batteries in the InnoTab?

A - Yes. Though you'll want 8 batteries, 4 of inside the InnoTab and 4 in the charger at all times, unless using the AC Adapter.

Q15 - Can the InnoTab recharge batteries?

A - No.

Q16 - Is there an Alarm Clock included with the InnoTab?

A - No. The original press release stated that it would include an Alarm Clock, however, there is not one. Maybe with a future Firmware update, but not keeping my hopes up.

Q17 - Is there an update for the InnoTab?

A - Yes. In the LLN, click on the InnoTab image and on the Menu down the left side of the screen, click on "Update InnoTab". Follow the prompts and choose to Update InnoTab. The latest Firmware version is 6.10914 as of 12/28/11.

Q18 - Where do I access the Games/E-Books that I've downloaded to the InnoTab?

A - On the InnoTab, click on the Downloads icon, at the bottom will have the Games, E-Books and Other options.

Q19 - How do I track my Child's Progress?

A - You MUST click on the InnoTab image first, or see the Menu down the leftside! Then click on the "Progress Log" on the Top Menu bar.

Q20 - The LLN keeps saying I need Flash Player. How do I get Flash to install correctly?

A - Uninstall your Flash Player then open the LLN program. When it asks you if you want to install Adobe hit "Yes", pick the windows 7 32bit, then on the browser question DO NOT put in Internet Explorer, instead choose "Other Browsers".

Q21 - How do you know so much about Swallows?

A - You have to know these things when you're a king, you know.

I hope this InnoTab FAQs was of some use. Please let me know if it was.

Thanks!
answered 2 years, 3 months ago
By
Tean94
 - Ogden, UT
answer 3
Go to innotab on amazon does not matter if it is blue or pink and scroll down to the bottom of the page to customer discussions there is a discussion called converting movies for the innotab. You will find all the info you need there. Also people are converting there dvds and other video files for the innotab which is legal if it is for personal use and you OWN the movie not rented or borrowed from the library or a friend.
answered 2 years, 4 months ago
By
drenee
 - kc missouri
Question

Can they text or communicate with other inno pads?

asked 2 years, 6 months ago
By
WallyWordGal
on VTech InnoTab Learning App Tablet
2 answers
Answers
answer 1
no
answered 2 years, 4 months ago
By
3inone
 - Wichita Falls, Texas
answer 2
I just received our Innopad, and have finished reading the User Manual. No, it can't text or communicate with other Innopads. There's nothing in the User Manual about those features. Also, no Internet access or Wi-Fi or anything like that if you're wondering about that.
answered 2 years, 5 months ago
By
lonegirl
 - Alaska
Question

does this come with Talking Tom?

asked 2 years, 4 months ago
By
Howdy1234
on VTech InnoTab Learning App Tablet
2 answers
Answers
answer 1
no
answered 2 years, 1 month ago
By
02mp
answer 2
No you can use it interactively like on the android but you can convert the you tube video clips to play.
answered 2 years, 4 months ago
By
drenee
 - kc missouri
Question

Is there a car charger available for the Innotab and if so where can i find one

asked 2 years, 5 months ago
By
michibaygal
on VTech InnoTab Learning App Tablet
2 answers
Answers
answer 1
yes, i found one in the clearance toys at mocksville walmart. check your store or online or vtech.com has it for $9.99.
answered 2 years, 4 months ago
By
phoenixchelle
 - mocksville
answer 2
yes at target $9.99
answered 2 years, 4 months ago
By
uk2usa82
 - CA
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