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Most Recent Questions
Recent Question:
Does it have the capability to "tilt"?
Recent Question:
Does Dust Off ever expire?
Recent Question:
Does it come with the long straw attached
Recent Question:
Is the USB included with the fan? Or do I need to purchase one to get it to run?
Recent Question:
What is the weight of this laptop cooler? Is it heavy?
Questions with Most Recent Answers
Question:
where do I change the battery
Question:
Does it have the capability to "tilt"?
Question:
are there 3 dust-off canisters in this order? or just 1?
Question:
Does it come with the long straw attached

Customer Questions & Answers for
Onn Onn Laptop Cooling Pad

Protect your laptop from overheating and extend its life with this Onn Laptop Cooling Pad. It is designed to disperse hot air generated while operating a laptop computer. With one big, silent fan for superior heat dissipation, this device is powered by USB technology for your convenience. This makes it easy to use since it needs no power source, other than the one being used for your computer. Featuring an ergonomic design, this USB laptop cooling pad can be used with 12" or larger laptops. You can adjust the fan's speed control based on your own personal and individual requirement. A blue LED indicator keeps you updated on its power status. The adjustable laptop cooling pad is simple to use no matter where you are.
Customer Questions & Answers:
17 Questions
 | 
57 Answers
Overall Rating:
3.594 out of 5
3.6
out of
5
Product Details

Questions & Answers for Onn Onn Laptop Cooling Pad

Question

How do I get a replacement USB power cord?

I have had this product for about 4 weeks and the pin which connects to the cooling fan (not the USB end) has come out.
asked 3 years, 2 months ago
By
Coral256
on Onn Laptop Cooling Pad
6 answers
Answers
answer 1
Ok like others I contacted Walmart about returning my Onn Laptop Fann. I was told due to it being 2 months old I had to contact the manufacturer. Due to the small cost of this I decided to take it apart. IT'S NOT THE CABLE. The port into which the cable plugs was lose. There was not enough solder around the 3 wires holding it in. It took several attempts at resoldering the wires and I finally succeeded. It now works. I also duct taped the cable to the bottom of the unit to prevent further tension. Only unplug from the computer and leave it plugged to the fan. This should help keep this from happening again for some time.
answered 7 months ago
By
Phjoset
answer 2
I'd take it back and talk to the store manager for replacement of the item. Take your receipt if you have it (hopefully) but they will probably swap it.
answered 2 years, 5 months ago
By
d0M1nO
answer 3
I suggest Radio Shack or best buy. And by the way I've ha d the same problem twice now.
answered 3 years ago
By
TH3D3V
answer 4
You want a 5Volt DC USB power cable with a 3.5 mm Barrel Jack. Try Amazon, They Have Some under $5.
answered 3 years, 1 month ago
By
Batman666
 - Wa. St.
answer 5
The best advise that i can give you is search replacement USB power cord on the google, or Ebay because this way there are hundreds of USB power cords that you can match them with what you exactly need .
answered 3 years, 1 month ago
By
Tevasd
 - Baltimore, MD
answer 6
I love Best Buy for technical questions, or if you have a favorite Computer repair person or store, ask them.
answered 3 years, 2 months ago
By
RESgt
 - Jay, VT
Question

can you still have your laptop on your lap

asked 5 months, 4 weeks ago
By
rosie
on Onn Laptop Cooling Pad
6 answers
Answers
answer 1
Sure, if you don't mind hot exhaust going straight down onto your lap. I've tried, it's not fun.
answered 1 month, 2 weeks ago
By
Emily
answer 2
Yes. I is comfortable to leave on your lap while you use the laptop. Other products have exposed fan blades that his your legs...this one does not. It is protective
answered 1 month, 4 weeks ago
By
nonrof1
answer 3
Its not meant for lap use. Surface is not flat at bottom and will not be comfortable to use in lap. Its also very bulky. Fan sucks air from bottom only. It will be easily covered in lap turning it practically useless.
answered 1 month, 4 weeks ago
By
Richmond
answer 4
This Onn laptop cooler does a good job for which it was designed. It is sturdy enough for any laptop up to about 14 inch screen size. The fan is well encased to protect itself and the user from damage.
answered 2 months ago
By
iloiloguy
answer 5
No, it's hard plastic and cheaply made so it would probably break if you tried to use it in this fashion. Buy a different product.
answered 3 months, 3 weeks ago
By
Heather
answer 6
Hello

Thanks for asking! This item is not designed to be used on a lap of a person but rather on a tablet top.

Sincerely,
answered 5 months, 4 weeks ago
By
FileMate Support
Question

Will this work for an Acer Chromebook?

asked 4 months, 1 week ago
By
DedHed55
on Onn Laptop Cooling Pad
6 answers
Answers
answer 1
I don't know for sure, but I would think it would work for any laptop! The laptop just sits on top of it. If not, I,am sure Walmart will take it back.
answered 2 months ago
By
formula16
answer 2
only if its of correct size, mine is 15.6, but the cooling pad is small for that one.
so make sure yours is smaller than 14 inch may be,
answered 2 months ago
By
kc00
answer 3
I depends what you want it to do. As I stated in my review, I bought my to prevent my laptop from overheating and shutting down, to that end, it has worked very well! It is powered by your standard USB port and I would assume your Chromebook is equipped with those. I'm not familiar with the size of the Chromebook, but the pad is a decent size so I would imagine it shouldn't be a problem. I recommend it if you're experiencing overheating problems and you don't have the time to get it fixed.
answered 2 months, 1 week ago
By
DadJHamer
answer 4
it will but not worth the purchase price ,
answered 2 months, 3 weeks ago
By
darkansom
answer 5
Yes, this product will work with a Chromebook.
answered 4 months ago
By
CommunityAnswer
answer 6
Hello

Thanks for asking! As long as the Chromebook measures more than 12 inches and has USB port so that the cooling pad can connect to then is should work.

Sincerely,
answered 4 months, 1 week ago
By
FileMate Support
Question

Will this model fit a 15.6 HP laptop

asked 2 years ago
By
iswim94
on Onn Laptop Cooling Pad
4 answers
Answers
answer 1
I have a 17-inch laptop and it fits almost perfectly so it might stick out a tiny bit but I don't think by much.
answered 1 year ago
By
RennovationDiva
answer 2
Yes
answered 1 year, 11 months ago
By
pcramer1
answer 3
shouldn,t be a problem...the edges of that size laptop may hang over the sides a bit..but...the box clearly stated for 12 inch and larger.
answered 2 years ago
By
airboatphil
answer 4
Probably would, but don't buy it, see reviews
answered 2 years ago
By
Buyerbeware79
Question

Does the Onn Laptop Cooling Pad fit under the laptop?

I know it seems like a stupid question but I don't have much space to work with and need something to cool from the bottom so I can work.
asked 1 year, 11 months ago
By
Ellie
on Onn Laptop Cooling Pad
4 answers
Answers
answer 1
Yes, it fits under your laptop. No question is stupid.
answered 3 weeks, 4 days ago
By
SaraiNY
answer 2
I have a 17 inch laptop and it fits almost exactly.
answered 1 year ago
By
RennovationDiva
answer 3
Yes it fits GREAT under laptop.
answered 1 year, 7 months ago
By
JRJ2015
answer 4
Yep, it sits right under \your laptop. Be careful of the usb cable, its pretty thin. Mine started acting up, the connector that goes into the cooling pad loosened up so I opened up the cooling pad,, cut the fan wires,at the circuit board, removed the circuit board and directly wired the usb cable to the fan wires. These wires are very thin but splicing can be done, Tape them together and your done. I've done the splice thing and my Onn cooling pad has never worked better.
answered 1 year, 11 months ago
By
pcramer1
Question

Can I purchase the usb power cord separately?

The cooling pad worked great, I have no complaints about it but the cord to my cooling pad is not working correctly...how can I get another one...Are they sold separately?
asked 1 year, 3 months ago
By
MuchieSnoop
on Onn Laptop Cooling Pad
4 answers
Answers
answer 1
The USB cable is not detachable from the fan. A person with enough skill, the proper parts, tools and enough time on his hands could easily repair the cable, but it is not plug-and-play type affair. I would not let that deter me though.
answered 2 months ago
By
iloiloguy
answer 2
I guess you can if the cord didn't come with your cooling pad...
answered 9 months ago
By
123hotdog
answer 3
I just exchanged to whole unit at the store. To me, it's worth trying to replace only the cord or the device. I haven't seen a USB cord that has that kind of input for the laptop.
answered 9 months ago
By
YoWalmartshopper
answer 4
From what I've experienced and have read about on this product, the problem is most likely with the connection port in the cooling pad rather than the cord itself. Unfortunately, this means having to replace the whole cooling pad. As for replacing the cord, I have yet to see anywhere to purchase the cord by itself.
answered 1 year, 2 months ago
By
SomeStudent
Question

How do I check my laptop for temperture?

asked 2 years, 2 months ago
By
poppymom
on Onn Laptop Cooling Pad
3 answers
Answers
answer 1
If it feels hot to the touch or your laptop's fan is coming on often then it is running hot.
answered 1 year ago
By
RennovationDiva
answer 2
The internet has several free computer temperature programs that you can download to your computer.....go online and google computer temperature, you'll find what you need.
answered 1 year, 11 months ago
By
pcramer1
answer 3
There is a program on the internet , it is called speed fan. go to that site and download the speed fan. then run the program. It will show the core temperature, and fan speed and all other temperatures
answered 2 years, 1 month ago
By
Tevasd
Question

Fan Placement

My laptop has a side fan, would this cooling pad work as well?
asked 2 years ago
By
Sylvi
on Onn Laptop Cooling Pad
3 answers
Answers
answer 1
It will actually save your laptop from getting too hot,and burning the motor up.
answered 1 year, 7 months ago
By
JRJ2015
answer 2
No, see reviews, product is not worth the time or money
answered 2 years ago
By
Buyerbeware79
answer 3
Yes, because air is sucked up from the bottom of your latop and out of the side vent fan
answered 2 years ago
By
cj3800
Question

Is this good for a 17'3 laptop?

I'm going to get the hp 17-e049wm at Walmart that's why I'm getting this one
asked 1 year, 11 months ago
By
Jp22241
on Onn Laptop Cooling Pad
3 answers
Answers
answer 1
My laptop is 17 inches and it fits perfectly.
answered 1 year ago
By
RennovationDiva
answer 2
Yes, it will fit a 17" laptop but I recommend spending the extra money for a better fan.
answered 1 year, 9 months ago
By
Soccermom1125
answer 3
a little small in width but the large fan will help cool a 17inch laptop.
answered 1 year, 11 months ago
By
pcramer1
Question

what size usb adapator goes with this?

this new products don't always seem to come with all the parts and I am having a hard time finding the correct size adaptor for this - what size should I be looking for?
asked 1 year, 11 months ago
By
lori
on Onn Laptop Cooling Pad
3 answers
Answers
answer 1
cord should have been in spacer packing in main box. It could be missed very easily, almost threw mine out. You should be able to get a new one in about any laptop accessories display. If not sure what to look for bring cooling pad into Radio Shack and they will fix you up with the correct one.
answered 6 months ago
By
hasy
answer 2
The USB cord comes with the cooling pad and fits the ports on your
computer...
answered 9 months ago
By
123hotdog
answer 3
It comes with it regular usb cable. Mine came with it.
answered 11 months ago
By
AuwdraW
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