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Looking for Answers about Generic GreatCall 5Star Responder Wireless Personal Security Device?

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Most Recent Questions
Recent Question:
How many lines of engraving are included?
Recent Question:
Do you need to purchase additional wireless coverage or just pay the $14.99/month? Our cell phones are AT&T
Questions with Most Recent Answers
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Do you need to purchase additional wireless coverage or just pay the $14.99/month? Our cell phones are AT&T
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Customer Questions & Answers for
Generic GreatCall 5Star Responder Wireless Personal Security Device

It can happen in an instant. You get separated from your child. Your Dad doesn't feel right — but he's not sure he should call 9-1-1. Or you simply feel uneasy walking to your car at night. Now there's personal security help at the touch of a button. This compact, GPS-enabled 5Star Responder can prepare you and your loved ones for any unsafe or uncertain situation. Simply push the Call Button anytime you need help, and you'll be immediately connected to a Certified 5Star Agent. The personal security responder conveniently attaches to your keychain, purse or backpack wherever you go. All 5Star Agents are equipped to handle a wide variety of personal security situations, and are available 24-hours a day.
Customer Questions & Answers:
351 Questions
 | 
783 Answers
Overall Rating:
4.298 out of 5
4.3
out of
5
Product Details

Questions & Answers for Generic GreatCall 5Star Responder Wireless Personal Security Device

Question

does this device have fall detection

asked 2 months, 2 weeks ago
By
lou
on GreatCall 5Star Responder Wireless Personal Security Device
2 answers
Answers
answer 1
Not sure. Have not fallen
answered 2 months ago
By
Ladybirdlady
answer 2
Sadly, it does not.
answered 2 months ago
By
quork
Question

does is respond in Casa Grande, AZ

asked 2 months, 2 weeks ago
By
Shirley
on GreatCall 5Star Responder Wireless Personal Security Device
2 answers
Answers
answer 1
If Verizon has coverage in Case Grande then the answer is yes.
answered 2 months ago
By
quork
answer 2
To confirm coverage in your area, please visit us at: http://www.greatcall.com/CheckCoverage/
answered 2 months, 2 weeks ago
By
GreatcallSupport
Question

Can I track my mother's location when she is away from home?

Can I track where my parent is when she drives out alone
asked 2 months, 3 weeks ago
By
Sandra
on GreatCall 5Star Responder Wireless Personal Security Device
3 answers
Answers
answer 1
Yes, you can use the GreatCall 5Star Responder Wireless Personal Security Device to track your mothers location.
answered 1 month, 1 week ago
By
CommunityAnswer
answer 2
The device can be tracked anywhere within Verizon's cell phone network throughout the USA. You can track her via a web site.
answered 2 months ago
By
quork
answer 3
Hello Sandra,

Yes, you can track your mother's location when she is away from home using our GreatCall Link app. For more details, please visit us at http://www.greatcall.com/Link/ for more details.
answered 2 months, 2 weeks ago
By
GreatcallSupport
Question

are they waterproof?

if not, what can be done to make them waterproof?
asked 2 months, 3 weeks ago
By
jlchro
on GreatCall 5Star Responder Wireless Personal Security Device
3 answers
Answers
answer 1
This product is not waterproof.
answered 1 month, 2 weeks ago
By
CommunityAnswer
answer 2
No.
answered 2 months ago
By
quork
answer 3
No. The 5Star is not waterproof. We do offer the 5Star Pouch to secure your device in conditions such as short exposure to rain, heavy dews, spray or splashing. For more details, please visit us at: http://www.greatcall.com/FiveStar_urgent_response/FiveStar_responder/
answered 2 months, 2 weeks ago
By
GreatcallSupport
Question

IS The button that you carry on your person a Transceiver?

In other words can I talk directly with the monitoring agency with it ?
asked 2 months, 3 weeks ago
By
Tom
on GreatCall 5Star Responder Wireless Personal Security Device
3 answers
Answers
answer 1
Yes-it is, it allows you to talk directly with the response agents.
answered 1 month, 2 weeks ago
By
CommunityAnswer
answer 2
Yes.
answered 2 months ago
By
quork
answer 3
Yes, the 5Star features a high-performance microphone and a speaker that delivers loud, clear sound that will allow you to communicate with our response agents.
answered 2 months, 2 weeks ago
By
GreatcallSupport
Question

do these systems work with a conventional land line?

asked 3 months ago
By
mike
on GreatCall 5Star Responder Wireless Personal Security Device
3 answers
Answers
answer 1
Hello Mike,

No, the 5Star Urgent Response device uses wireless technology which provides connectivity when you are at home or out and about. The service does not use conventional land lines.
answered 2 months, 2 weeks ago
By
GreatcallSupport
answer 2
This does not need a landline.
answered 2 months, 2 weeks ago
By
CommunityAnswer
answer 3
You don't need a land line with this product.
answered 2 months, 3 weeks ago
By
Dolly830
Question

does it activate if a fall is detected?

asked 3 months, 1 week ago
By
Shawn
on GreatCall 5Star Responder Wireless Personal Security Device
2 answers
Answers
answer 1
It will not activate on its own.
answered 2 months, 3 weeks ago
By
CommunityAnswer
answer 2
Doesn't activate on its own. The user must press the button for help.
answered 3 months ago
By
123kkk
Question

Does it come in other color than silver?

asked 4 months ago
By
GD
on GreatCall 5Star Responder Wireless Personal Security Device
2 answers
Answers
answer 1
No. It's a good buy
answered 3 months, 2 weeks ago
By
GraceAmazing
answer 2
Yes, the 5Star Urgent Response Device is available in black and silver.

If you are unable to order from Walrmart.com, please visit us at: http://www.greatcall.com/FiveStar_urgent_response/
answered 3 months, 4 weeks ago
By
GreatcallSupport
Question

Are extra batteries available?

asked 4 months, 2 weeks ago
By
Chip
on GreatCall 5Star Responder Wireless Personal Security Device
3 answers
Answers
answer 1
This item comes with a battery charger, but at this time no extra batteries are included.
answered 4 months ago
By
CommunityAnswer
answer 2
don't need extra batteries it is rechargable
answered 4 months, 2 weeks ago
By
boatson
answer 3
Hello Chip,

Our 5Star responder device has a built in battery and does allow the battery to be replaced.
answered 4 months, 2 weeks ago
By
GreatcallSupport
Question

Can it be used to call a family member?

asked 5 months, 1 week ago
By
redlight
on GreatCall 5Star Responder Wireless Personal Security Device
2 answers
Answers
answer 1
This is only able to contact 5Star for emergency support. They do have your emergency contact info, so they can assist with that in the event of an emergency.
answered 4 months, 2 weeks ago
By
CommunityAnswer
answer 2
Hello redlight,

The 5Star Emergency Responder can contact family members or caretakers instead of emergency personnel, if it is a non-lifethreatening situation.
answered 4 months, 3 weeks ago
By
GreatcallSupport
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