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Customer Questions & Answers for
Generic Intex Krystal Clear Saltwater System 15,000 Gallon

You can enjoy a clean and comfortable pool using the Intex Krystal Clear saltwater pool filtration system. This easy to maintain saltwater filter is compact and efficient in generating clear pool water. The Intex filter replaces hazardous chlorine with inexpensive, natural salts as it cleans.
Customer Questions & Answers:
491 Questions
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1,614 Answers
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Product Details

Questions & Answers for Generic Intex Krystal Clear Saltwater System 15,000 Gallon

Question

how much salt do you put in 24' by 52' pool

asked 2 years, 8 months ago
By
an anonymous customer
on Intex Krystal Clear Saltwater System 15,000 Gallon
8 answers
Answers
answer 1
For the initial set up, you would need to add 310lbs of salt.
answered 1 year, 5 months ago
By
Intex Consumer Support
answer 2
The owner's manual for this unit is free online at http://www.intexcorp.com/index.php/. It will tell you all you need to know. Or you can call the 1-800 listed there, they are very helpful.
answered 2 years, 7 months ago
By
Swimmeroo
 - Albuquerque, NM
answer 3
The manual is free online at http://www.intexcorp.com/index.php/. It will tell you all you need to know.
answered 2 years, 7 months ago
By
Swimmeroo
 - Albuquerque, NM
answer 4
startup 310lbs, if you need to add that's 85lbs.
answered 2 years, 8 months ago
By
EJL20
 - Slidell, La.
answer 5
The booklet that comes with it says 210 lbs to start up. 40lb bags are $5.97 at walmart
answered 2 years, 8 months ago
By
clarinetmom
 - Blanchard, OK
answer 6
The book states 310 lb. (8 bags) but since the salt doesn't evaporate and to reduce it you must drain the pool some, we opted to put less in at first. We put in 6 bags and after hooking up the saltwater system everything is fine. The lights are not indicating too much or less salt.
answered 2 years, 8 months ago
By
carolinagirl94
 - Sneads Ferry, NC
answer 7
310lbs but I recommend you add under that to begin with as you can easily add salt if you need more, but you have to drain a lot of water to remove it if you add to much.

We live in a very hot area and suffer from water evaporation and as salt doesn't evaporate we can get a high salt alarm and automatic system shutdown if we don't top up with fresh water
answered 2 years, 8 months ago
By
Texan1965
 - DFW Texas
answer 8
You put in 310 pounds of pool salt.
answered 2 years, 8 months ago
By
KevinCa
 - Anderson, IN
Question

I have a 27' round 48" deep pool. Will this product be big enough to handle that size?

I had a salt system on it that went out last year. I would love to use this product if will handle my size pool. I tried to look online to find more info on it with a little better spec's or manual for the product but was unable to do so....
asked 2 years, 8 months ago
By
Southcanada
on Intex Krystal Clear Saltwater System 15,000 Gallon
8 answers
Answers
answer 1
This saltwater system is rated for up to 15,000 gallons of water.
answered 1 year, 5 months ago
By
Intex Consumer Support
answer 2
I have been reading all these reviews, and am in waiting for my brand new 24 ft above Intex Metal Frame above ground pool. So, I am studying about it before it arrives, which will be in about nine more days.

But, I read many questions referring to 27 ft above ground pools, and they say it works great for them, and it does a great job chlorinating their pools. Also, in the manual it states that the salt filter works with the 32' x 18' x 52" rectangular pools..also it can filter up to 14,350 gallons of water per pool.

Hope this helps!
answered 1 year, 10 months ago
By
bjd0316
answer 3
Your specific size is not in the book but it does have 28x12x48 oval and 32x16x52 rect.
answered 2 years, 8 months ago
By
EJL20
 - Slidell, La.
answer 4
according to the manual it will handle it. Check intexcorp.com for the specs
answered 2 years, 8 months ago
By
clarinetmom
 - Blanchard, OK
answer 5
it works great my pool is exactly the same size!!
answered 2 years, 8 months ago
By
marksstuff
 - haskell ok
answer 6
The manual lists up to 14000 gallons, your pool is 17000
answered 2 years, 8 months ago
By
Texan1965
 - DFW Texas
answer 7
no
answered 2 years, 8 months ago
By
bruceinlampasas
 - lampasas texas
answer 8
Yes it is
answered 2 years, 8 months ago
By
ThePoolprofessional
Question

what type of salt does this use?

asked 2 years, 8 months ago
By
an anonymous customer
on Intex Krystal Clear Saltwater System 15,000 Gallon
8 answers
Answers
answer 1
The type of salt you want to use is salt that is 99.8% pure, and it must be non-iodized.
answered 1 year, 5 months ago
By
Intex Consumer Support
answer 2
There are all types of salt out there but I bought Solar Salt from Lowe's....it is a rock salt but it dissolves very quick. Just make sure to spread the salt evenly in the pool. It costs around $4 per 40 lb bag and my 16x48 pool took 3 bags
answered 2 years, 8 months ago
By
gr8summerfun
 - East Texas
answer 3
Do not use regular table salt (Iodized). There is special POOL salt for afordable price (Walmart). Mainly needed at pool set up.
answered 2 years, 8 months ago
By
Derbyman
 - Boise, Idaho
answer 4
You can get Morton Pool Salt in the Lawn and Garden Center at Walmart. It was $5.88 for a 40lb bag a couple of weeks ago. Just make sere it says pool salt if it isn't Mortons.
answered 2 years, 8 months ago
By
Okienole
 - Guthrie, OK
answer 5
Any pool salt sold at Walmart, Lowes or pool supply
answered 2 years, 8 months ago
By
EJL20
 - Slidell, La.
answer 6
Pool salt you can get at wal mart or any pool store
answered 2 years, 8 months ago
By
clarinetmom
 - Blanchard, OK
answer 7
I suggest Morton's Pool Salt. They sell it in 40 pound bags and it is pretty cheap.
answered 2 years, 8 months ago
By
PinkBowWow
answer 8
pool salt. comes in 40 or 60 lb bags at any pool supply store. your salt filter instruction guide should have a chart that shows how much to use for your size pool.
answered 2 years, 8 months ago
By
Splashing
Question

Do I add more salt?

We have had our pool up about 1 month. After 2 weeks, I needed to add water so I added about an inch of water and the add salt light came on. So I added about 35 lbs of salt as directed. Now one week later the add salt light has came on again. I thought it seemed like from other comments you did not have to add salt very often.. Maybe once or twice all summer. At this rate I will be adding salt all the time. I will need to add water next weekend. Do I add salt again? My water seems to be fine. It is clean looking and clear. feels great. just the light is coming on alot. I can taste salt when we swim.
asked 2 years, 8 months ago
By
RaynesNana
on Intex Krystal Clear Saltwater System 15,000 Gallon
7 answers
Answers
answer 1
For proper troubleshooting assistance please contact Intex directly at 1-800-234-6839. A live Intex Representative will be able to assist you with your salt water system.
answered 1 year, 5 months ago
By
Intex Consumer Support
answer 2
it is definitely possible that your system could be faulty...it may be working just fine but showing a wrong message
answered 2 years, 8 months ago
By
gr8summerfun
 - East Texas
answer 3
My system flashed code 91. Book says to add 10lbs for my size pool. I added a total of 70lbs, still code 91. My system is defective, I don't know about yours.
answered 2 years, 8 months ago
By
EJL20
 - Slidell, La.
answer 4
You need to use the strips that came with it and test your water. At the back of the booklet it came with there is an explanation of what is needed for a clean clear pool. Sounds like your ph is too high
answered 2 years, 8 months ago
By
clarinetmom
 - Blanchard, OK
answer 5
Turn it on for 12 hours and boost it you may taste a hint of salt but it should not be all that noticeable if that dose not stop your problem find a good pool supply and take them a sample of your water so the can tell you whats going on!!
answered 2 years, 8 months ago
By
marksstuff
 - haskell ok
answer 6
DO NOT ADD MORE YET.

If you have swimmers that splash a lot of water out then you may very well need salt. less so if the water loss was from evaporation.The only real way to tell is if you use a test kit. It wants to be around 3000ppm. If you're over 3500ppm you've added too much

Look at the electrolytic cell. If the cell is scaled up (white crust) you can get a false low salt reading.
Also look at the connections, make sure all plugs are connecting properly.

I recommend you clean the cells with kitchen grade white vinegar before adding more salt.

Adding salt if not needed will cause a high salt reading and you will need to drain 20-30% of the water to remedy it. That you can taste salt makes me suspect you have more than enough and need to descale the cell.

Of course if you test the salt levels using a kit and they are over 3000ppm and you have cleaned the cells, checked the connections etc, then you may have a faulty cell which would need replacing under the warranty
answered 2 years, 8 months ago
By
Texan1965
 - DFW Texas
answer 7
It sounds like you had just enough salt in your pool to start, but adding the 35 lbs as directed you should be good for the rest of the summer. I've had mine up and running with the initial salt, and I was probably very close to having too much salt in the system, because I have added water but have not had to add salt. I think as long as the water stays clean and the sensor is not going off tellling you to add more, you should be good, thanks for posting the question
answered 2 years, 8 months ago
By
SkoughtM
 - Tracy CA
Question

Will the water kill my fruit tree's?

I'm interested in buying the Intex Krystal Clear Saltwater Filtration System but am concerned about the saltwater harming my grass and avocado tree. Do I need to be concerned?
asked 2 years, 8 months ago
By
pettycd
 - Fullerton, CA
on Intex Krystal Clear Saltwater System 15,000 Gallon
7 answers
Answers
answer 1
Yes, the saltwater may be harmful to your plants.
answered 1 year, 5 months ago
By
Intex Consumer Support
answer 2
Saltwater will kill your grass, when draining your pool...I'm not sure about your tree.
answered 2 years, 7 months ago
By
ForeverTexan
 - Wellington, TX
answer 3
Do you plan on watering the grass from the pool water?
answered 2 years, 8 months ago
By
Okienole
 - Guthrie, OK
answer 4
The salt is converted to soft chlorine, and will not hurt anything any more than your current chemicals do.
answered 2 years, 8 months ago
By
clarinetmom
 - Blanchard, OK
answer 5
there is less salt in your pool at the optimal level than in a tear drop and your chemical savings as well as your health will be a welcome change! No problems with your grass and trees its a lot more environmentally friendly than your harsh chlorine products!!
answered 2 years, 8 months ago
By
marksstuff
 - haskell ok
answer 6
Unless you have dive bombing swimmers that splash half the pool out each session normal splashing shouldn't effect your grass. The ppm is less than the salinity of tears. We've certainly not had any ill effects to our grass. The Avocado tree I couldn't say, I do know they are not salt tolerant, but it would depend on how much get's splashed on the root area.

When draining the pool it is important that you drain away from your garden to a drain because whatever poundage of salt you added will come out with the water
answered 2 years, 8 months ago
By
Texan1965
 - DFW Texas
answer 7
no the salt you add to the water turns to chorline and is harmless
answered 2 years, 8 months ago
By
bruceinlampasas
 - lampasas texas
Question

if using with filter pump that comes with pool do you still use chemicals? do you pour pool salt into pool?

asked 2 years, 8 months ago
By
Cayla22
on Intex Krystal Clear Saltwater System 15,000 Gallon
7 answers
Answers
answer 1
No, the saltwater system will produce the chemicals needed to keep the water sanitized and clean. Yes, you pour the salt directly into the pool.
answered 1 year, 5 months ago
By
Intex Consumer Support
answer 2
the system comes with detailed instructions on how to setup...but to answer your question...No you do not use chemicals as long as you follow the directions exactly as it states and NO do not pour salt into the filter pump....the salt must be added to the pool
answered 2 years, 8 months ago
By
gr8summerfun
 - East Texas
answer 3
the manual is downloadable from intexcorp.com
to clarify, no chemicals needed. Just initial pouring of POOL salt (no iodine). The amount is depending on the gallon capacity of the pool. The bigger the pool the more salt needed at initial set up. It works awesome!!! I hope this help! :-)
answered 2 years, 8 months ago
By
Derbyman
 - Boise, Idaho
answer 4
All you need is salt. Before pouring the salt into the pool, make sure the Saltwater system is OFF. My pool is an Intex Ultra 14x48 pool. based on the gallons of water I needed 96lb of salt to get started. That was about 2 1/2 40lb bags. pour them into the pool by just walking around and sifting them. Take a pool brush and start brushing off the bottom to dissolve the salt. It doesn't take very long. Run the FILTER PUMP ONLY for 24 hrs, then turn on the saltwater system with the settings set for your size pool according to the manual. You do not need any chemicals.
answered 2 years, 8 months ago
By
Okienole
 - Guthrie, OK
answer 5
saltwater system makes chlorine only. You will still need to add chemicals for pH balance, water hardness, etc.
answered 2 years, 8 months ago
By
EJL20
 - Slidell, La.
answer 6
You just dump the salt into the water - you don't use any chemicals. The unit turns the salt water into chlorine.
answered 2 years, 8 months ago
By
Nerdburg
 - Schuylkill Haven, PA
answer 7
You pour the salt into the pool and that is all. No more chemicals!
answered 2 years, 8 months ago
By
clarinetmom
 - Blanchard, OK
Question

How do you shock this system?

I set up my pool last week and then we were hit by a storm that knocked out the power for a week. Due to high temps, lots of sun, some swimming (high temps) the pool is turning a nice shade of green. I was on the verge of ordering this system when the power went! So I still want the system but want to know how long and what must I do, to clarify the water and kill the algae. Is there a shock that is compatible with the salt system? My pool is a 15 x 48 intex easy set
asked 2 years, 8 months ago
By
mtndancer
on Intex Krystal Clear Saltwater System 15,000 Gallon
7 answers
Answers
answer 1
For chemical and water maintenance information, we advise that you consult a local pool supply dealer or pool care specialist. They are professionals with pool chemicals and can test your water to better inform you about the chemicals needed to maintain the water used in your pool. They will also be able to provide with the cost of the chemicals and monthly maintenance information.
answered 1 year, 5 months ago
By
Intex Consumer Support
answer 2
On very hot sunny days you will need to run the saltwater system longer then the directions say. I have been running mine almost 10 hrs here in HOT Sunny Oklahoma. So far our pool is Chrystal clear!
answered 2 years, 8 months ago
By
Okienole
 - Guthrie, OK
answer 3
You can shock it with the system itself or add shock treatment directing to your pool. It will not hurt the system.
answered 2 years, 8 months ago
By
EJL20
 - Slidell, La.
answer 4
Thank you for the answers. I went ahead and shocked the pool with ultra shock - ran the filter - changed the cartridge three times! But the water is crystal clear! I should have my salt water system tomorrow. I'm having a tough time finding salt! I called Sam's and they said they have some.
answered 2 years, 8 months ago
By
mtndancer
answer 5
The system will get rid of the green. You don't need to add anything but salt to your water. It has a setting that you can "boost" to clear it up. Get a good vacuum for your pool and that will help with keeping the pool clean. I bought a "real" vacuum and hoses for my pool. It took a bit of work to get it to work as a 1 person job, but it was worth it. A solar cover is a great investment too.
answered 2 years, 8 months ago
By
Rattler3
 - White City, Or
answer 6
You can use any chemicals, they will not hurt the system. I would shock the pool, get it clear, then start using the filtration system.
answered 2 years, 8 months ago
By
Ashcad124
 - Kentucky
answer 7
I have the same pool. The unit has a boost button on it, which acts like a shock. I have alot of trees around my pool, so when it rains my pool automatically becomes green. I just hit the boost button and let it run. If I do it in the morning it's cleared up in the afternoon
answered 2 years, 8 months ago
By
alarsen0002
Question

I have an existing above ground pool which is not Intex. I use standard 1.25 inch hoses with clamps. What type of adapters will I need

asked 2 years, 8 months ago
By
JoeyZZZZ
on Intex Krystal Clear Saltwater System 15,000 Gallon
7 answers
Answers
answer 1
Intex does not currently manufacture adaptors to make our saltwater system compatible with other companies products
answered 1 year, 5 months ago
By
Intex Consumer Support
answer 2
I think the guys/gals at Home Depot or Lowes would be much more help than I could ever be since I can't see what you have. I'm not trying to be condescending here, it's just that it would be anyone's guess as to what you have and what you need to adapt it. The unit comes with connectors for Intex but if they won't work, take your hose and fittings into the store and I'm sure they'd be glad to help. I have a non-Intex 21'x48" round and easily adapted it with parts from Lowes.
answered 2 years, 7 months ago
By
Swimmeroo
 - Albuquerque, NM
answer 3
None, it Comes with 1.25 to 1.5 adapters.
My pool uses 1.25" and it was very easy to install. Advice install it on level ground or if possible on a fixed platform where you can screw it down so not to move or or be knocked over.
answered 2 years, 8 months ago
By
Markeck911
 - Little Rock, Ar.
answer 4
It worked with mine. I have a genfoam with the same fittings. I was able to use the adapters that came with the pump.
answered 2 years, 8 months ago
By
Walrusmt
 - Indianapolis
answer 5
I'm bad about sizes. I think i was able to use what comes in the kit. Main thing i recommend is using screw adjusted clamps for anything that might be pulling a bit. I had used a plastic handtight clamp on the hose that was a bit exact in lenght and the hose came off. Replaced with metal clamp and voila! Hope this helps a bit
:-)
answered 2 years, 8 months ago
By
Derbyman
 - Boise, Idaho
answer 6
Book says system has 1-1/2 connections but has adaptors for connecting to 1-1/4 hoses
answered 2 years, 8 months ago
By
EJL20
 - Slidell, La.
answer 7
I just used standard PVC fittings and adapted them to work with it. Pretty easy if you are at all handy.
answered 2 years, 8 months ago
By
clarinetmom
 - Blanchard, OK
Question

green pool

i just hooked up the system and ran now my pool is green i used the boost system and it still says its on boost after 14 hrs and pool is still green. im at a loss. please help!
asked 2 years, 8 months ago
By
an anonymous customer
on Intex Krystal Clear Saltwater System 15,000 Gallon
7 answers
Answers
answer 1
For chemical and water maintenance information, we advise that you consult a local pool supply dealer or pool care specialist. They are professionals with pool chemicals and can test your water to better inform you about the chemicals needed to maintain the water used in your pool. They will also be able to provide with the cost of the chemicals and monthly maintenance information.
answered 1 year, 5 months ago
By
Intex Consumer Support
answer 2
When is the last time you changed your pool filter?
answered 2 years, 7 months ago
By
ForeverTexan
 - Wellington, TX
answer 3
I'm not an expert but did you place enough initial special kind POOL salt according to pool gallon capacity/size. If there is nothing on the manual about this in the trouble shooting i would contact manufacturer for professional advice. my 2 cents :-)
answered 2 years, 8 months ago
By
Derbyman
 - Boise, Idaho
answer 4
I'm questioning the amount of salt you used? Doesn't matter! Regardless grab a jar and get a water sample and take it to any pool supply store. They will be more that glad to test it and tell you what you need to do! 99.9% won't charge you for this service.
answered 2 years, 8 months ago
By
Okienole
 - Guthrie, OK
answer 5
Is the system actually making chlorine? Check copper ion comcentration.
answered 2 years, 8 months ago
By
EJL20
 - Slidell, La.
answer 6
Test your water. If your PH is too high then your chlorine cannot work properly. same with alkalinity. You also need to to make sure you have enough stabilizer in it
answered 2 years, 8 months ago
By
clarinetmom
 - Blanchard, OK
answer 7
It sounds like the system is malfunctioning. I would consider getting a replacement if a few troubleshooting tricks don't work. The boost should only last twice as long as the timer setting you have it set to. Try setting the timer for 2 hours to start, hit the boost button and check back in 4 hours. The website has a few more tips, try there too.
answered 2 years, 8 months ago
By
Rattler3
 - White City, Or
Question

Will it work on a pool 16' by 48' ? Do you need chemicals still ? Will it hurt the frogs and plants?

asked 2 years, 8 months ago
By
an anonymous customer
on Intex Krystal Clear Saltwater System 15,000 Gallon
7 answers
Answers
answer 1
The Intex Krystal Clear Saltwater System (54601EG) is compatible with the Intex 16'x48" pool. You may wish to add other chemicals to your pool water, depending on the local characteristics of your water supply. It may be desirable to further soften your water, or add clarifiers or algaecides. However, in many instances, additional chemicals are not needed.
answered 1 year, 5 months ago
By
Intex Consumer Support
answer 2
Yes, it will work on a pool that size. You don't need chemicals, however you will need salt initially. I'm not sure about frogs, but saltwater will kill your grass.
answered 2 years, 7 months ago
By
ForeverTexan
 - Wellington, TX
answer 3
You won't need additional chemicals if you follow the directions.
It will kill all life. just like regular chlorine will.
answered 2 years, 8 months ago
By
Walrusmt
 - Indianapolis
answer 4
No chemicals needed ever!! Just initial special POOL salt according to pool size/gallons and run system dailiy according to Manufacturer instructions. Now, I don't let bugs or pets, plants in my pool. I'm sorry I don't know if it hurts plants or frogs. Not sure if you can water plants with ligthly salted water so, it could hurt, maybe. I don't see frogs at the beach but this system runs on 1/10 of the salinity compared to ocean. Hope i gave u useful info. :-)
answered 2 years, 8 months ago
By
Derbyman
 - Boise, Idaho
answer 5
Yes it works on a 16x48. It only makes chlorine. You still need other chemicals for pH, water hardness, etc. I don't think it will hurt the frogs and plants but I'm not an expert on that.
answered 2 years, 8 months ago
By
EJL20
 - Slidell, La.
answer 6
If the pool is an intex it will work. You need nothing but the boost and the salt. It is no different than the saline you put in your eyes. The salt is so diluted it won't hurt anything, unlike the chlorine you are currently using.
answered 2 years, 8 months ago
By
clarinetmom
 - Blanchard, OK
answer 7
yes, you can use it on a 16' by 48". The system hooks up to your filter pump. As long as your filter pump meets the minimum spec( 1,000 gph) you will be fine. I have had my system running 3 weeks now and the grass around my pool is still green and thriving. As for frogs, the water in your saltwater pool is 10% of the salt content of the ocean. None of our animals (dogs and chickens) have suffered from it. I hope this helps.
answered 2 years, 8 months ago
By
Rattler3
 - White City, Or
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