Thanks for your question. If your mirror is still under warranty, you can mail the clipped end of the electrical cord along with your sales receipt to Jerdon Style, 1820 North Glenville Drive, Suite 124, Richardson, TX, 75081 for a free replacement of the unit. If it is not under warranty, you can buy the replacement bulbs and work with a qualified electrician to install them (it's a bit tricky). A simpler approach is to send the unit to the address above along with a fee of $12.00 (check made out to Jerdon Style). We will replace the bulbs and return the unit to you.
We hope this helps!
answered 9 months ago
Jerdon Customer Satisfaction Expert