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Most Recent Questions
Recent Question:
will this phone work with a h20 wireless simcard?
Recent Question:
Does this phone get 4G with the Walmart Family Mobile plan?
Recent Question:
Can I use a SIM card with this phone?
Recent Question:
Do this phone work with AT&T SIM cardMurray00
Questions with Most Recent Answers
Question:
Is this phone unlocked and is it comparable to Metro PC?
Question:
does this phone have internet access/
Question:
Do I still need to buy a starter kit if I buy this phone?
Question:
Do this phone work with AT&T SIM cardMurray00
Walmart Family Mobile Starter Kit

Customer Questions & Answers for
Walmart Family Mobile Starter Kit

Walmart Family Mobile Starter Kit was designed with families in mind and offers the easiest, most affordable way to enjoy high-quality post-paid service. Every line of this T Mobile Starter Kit has unlimited talk and text, so customers can be assured of no surprise overages when they receive their bill each month. The first line of service on the Walmart T Mobile Family Plan is just $45 per month and each additional line is only $35 per month. Get all the benefits of today's modern cell phone technology at an affordable price when you get the T Mobile Activation Kit. Text, email, social media, web browsing and more, it's all yours on the Walmart Activation Kit plan.
Customer Questions & Answers:
214 Questions
 | 
176 Answers
Overall Rating:
3.797 out of 5
3.8
out of
5
Product Details

Questions & Answers for T-Mobile Walmart Family Mobile Starter Kit

Question

is it true that the activation kit covers the first months bill?

asked 2 years, 6 months ago
By
bill
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
no
answered 2 years, 6 months ago
By
Hughie2
answer 2
No, the activation kit does NOT cover any part of your bill. The kit is the cost for the sim card ONLY.
answered 2 years, 6 months ago
By
Genius1234567
Question

0 answers Can a single person purchase the plan for $40/month or do you have to have at least 2 lines?

asked 2 years, 4 months ago
By
me
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
you can buy just one.
answered 2 years, 4 months ago
By
asdfagerfgjdtrjyedhj
answer 2
You can do a single line. Its $45.
answered 2 years, 4 months ago
By
GodsAcoustic
Question

I notice this offer says unlimited TALK AND TEXT, are you having to buy the data seperatly?

Straight talk at this time is offering UNLIMITED EVERYTHING. Then as you read it says enjoy social media , web browsing etc. I'm confused! I am due very soon for another service card and wanted to try this so I can switch, but I do not want to switch if I am not getting UNLIMITED TALK, TEXT, DATA OR WEB ...
asked 2 years, 4 months ago
By
CJ
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
It includes unlimited web data: the first 1GB will download at 3G speed but after that will slow to 2G, but you will continue to have data, but ata lower speed. You can buy data to have more GBs with more speed.
BUT NO ROAMING DATA IS ALLOWED IN DIFFERENT STATE!!!!
answered 2 years, 4 months ago
By
asdfagerfgjdtrjyedhj
answer 2
Unlimited everything! I've used this service for the past 3 years. You can also transfer your current phone number.
answered 2 years, 4 months ago
By
GodsAcoustic
Question

i have a verizon droid 3. can i use my same phone, number, sim card and use walmart's plan?

asked 3 years ago
By
an anonymous customer
 - birmingham
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
The phone would need to be unlocked and you would need to get a new SIM card. You do this by purchasing the activation kit at a Walmart Store. The associates in the Electronics department will also help to port your number or you can do this yourself at home online when you register your Starter kit. It is really easy!
answered 2 years, 11 months ago
By
azlady22
 - Cave Creek, AZ
answer 2
It's my understanding that Verizon uses a different type of voice technology called CDMA which is not compatible with the voice technology of the Walmart Family Plan (T-Mobile), as it uses GSM.
You can always double-check with customer support, but I'm fairly convinced my answer is correct.
Cheers.
answered 2 years, 11 months ago
By
LGOptimusT
 - Denver, CO
Question

T-moble phones can they be used with this activation plan?

asked 2 years, 8 months ago
By
JA
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
Yes.
answered 2 years, 8 months ago
By
TheHappyMrs
 - Brilliant, Ohio
answer 2
Yes TMobile is the service provider for this service. Phone will only be 3G even if your phone is 4G capable. So its alittle slower then T Mobile
answered 2 years, 8 months ago
By
Samuel24
Question

any t-mobile phone with 4G

can any t-mobile phone work with this plan Im about to purchase a LG Optimus l9 ...i need to know will it work?
asked 2 years, 4 months ago
By
thickcandy
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
We have had the plan for three years, and used multiple T-Mobile phones, in our experience, any T-Mobile phone, Locked or unlocked will work! We have had Three Dif. Moto's and two Dif. sam's and no problems yet!
answered 2 years, 4 months ago
By
CruisersDrivingAcademy
answer 2
I was told that the phone either has to be a Family Mobile phone purchased from Walmart, or an unlocked phone that uses a SIM card. I've had my first gen Samsung Galaxy S I purchased through T-Mobile for a couple years now. I'm assuming it was before they started locking phones for specific providers. I got the Family Mobile SIM card and it worked fine. You should check and see if the phone is locked to be used specifically with T-Mobile, since Family Mobile is technically a different service provider, or make sure it's unlocked aka "jailbroken".
answered 2 years, 4 months ago
By
40Days40Nights
Question

can my phonenumber be transfered to family mobile

asked 2 years, 5 months ago
By
Amy
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
You can but beware that if you want to transfer more than one phone number that they MUST be the same area code.

For some reason they say that their system is not updated enough to handle more than one area code per account.
answered 2 years, 4 months ago
By
Travelin
answer 2
I don' work for Walmart but I read in their product literature that when you buy the STarter Kit - You can call them or get online, and when you do your activation, just give them your OLD NUMBER and ask them to transfer it to your new phone.

Just MAKE CERTAIN the person answering your call speaks and Understands your ENGLISH. FAMILY MOBILE says it's powered by T-mobile MOBILITY but it isn't the same company as the T-Mobile here in the USA - MOBILITY was sold off a long time ago but they still keep the T-MOBILE name because they use the same cell Network & Towers.
answered 2 years, 5 months ago
By
WyleCoyote99
Question

I signed up for walmart family mobile before March 16 and do I still get unlimited web

I signed up on december 23 and I'm not sure I have unlimited web. I used like 156 mb of data and haven't been charged on extrapack or the account.
asked 2 years, 6 months ago
By
Rob
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
Correction: *250mb of 4G then unlimited EDGE
answered 2 years, 4 months ago
By
Travelin
answer 2
Unlimited web is included in the monthly cost 4G up to 2mb then you slow to EDGE.
answered 2 years, 4 months ago
By
Travelin
Question

do i have to buy activation card for every phone i purchase

asked 2 years, 6 months ago
By
trish
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
Actually, we called the customer service number and you don't have to get an activation kit for every PHONE, just for every LINE. So if you're not adding a new line but you're getting a new phone, you don't need a kit.
answered 2 years, 6 months ago
By
pgut
answer 2
Yes you do!
answered 2 years, 6 months ago
By
godchild77
Question

do you offer data plans too?

my daughter and I would like data on our phones
asked 2 years, 5 months ago
By
patty
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
Correction: 4G up to *250mb
answered 2 years, 4 months ago
By
Travelin
answer 2
It already has a data plan... 4G up to 2M then down to EDGE that is unlimited.

This is all included in the price.
answered 2 years, 4 months ago
By
Travelin
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