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Most Recent Questions
Recent Question:
Is there a specific cover made for the ZTE Zinger?
Recent Question:
What kind of card does this phone run?
Recent Question:
do thi phone work nationwide ,how much is the plan a month
Questions with Most Recent Answers
Question:
If i buy this phone can i put a AT&T sim card on it.
Question:
what is the highest internet cabability? Example: 4g, 3g, 4g lte.
Question:
I have a T-Mobil account / plan: can the Nokia Lumia 530 Smartphone be used with my current account. i don't want a pre-paid type phone. Thanx
Walmart Family Mobile Starter Kit

Customer Questions & Answers for
Walmart Family Mobile Starter Kit

Walmart Family Mobile Starter Kit was designed with families in mind and offers the easiest, most affordable way to enjoy high-quality post-paid service. Every line of this T Mobile Starter Kit has unlimited talk and text, so customers can be assured of no surprise overages when they receive their bill each month. The first line of service on the Walmart T Mobile Family Plan is just $45 per month and each additional line is only $35 per month. Get all the benefits of today's modern cell phone technology at an affordable price when you get the T Mobile Activation Kit. Text, email, social media, web browsing and more, it's all yours on the Walmart Activation Kit plan.
Customer Questions & Answers:
214 Questions
 | 
176 Answers
Overall Rating:
3.769 out of 5
3.8
out of
5
Product Details

Questions & Answers for T-Mobile Walmart Family Mobile Starter Kit

Question

i have a verizon droid 3. can i use my same phone, number, sim card and use walmart's plan?

asked 2 years, 4 months ago
By
an anonymous customer
 - birmingham
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
The phone would need to be unlocked and you would need to get a new SIM card. You do this by purchasing the activation kit at a Walmart Store. The associates in the Electronics department will also help to port your number or you can do this yourself at home online when you register your Starter kit. It is really easy!
answered 2 years, 3 months ago
By
azlady22
 - Cave Creek, AZ
answer 2
It's my understanding that Verizon uses a different type of voice technology called CDMA which is not compatible with the voice technology of the Walmart Family Plan (T-Mobile), as it uses GSM.
You can always double-check with customer support, but I'm fairly convinced my answer is correct.
Cheers.
answered 2 years, 4 months ago
By
LGOptimusT
 - Denver, CO
Question

T-moble phones can they be used with this activation plan?

asked 2 years, 1 month ago
By
JA
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
Yes.
answered 2 years ago
By
TheHappyMrs
 - Brilliant, Ohio
answer 2
Yes TMobile is the service provider for this service. Phone will only be 3G even if your phone is 4G capable. So its alittle slower then T Mobile
answered 2 years, 1 month ago
By
Samuel24
Question

is it true that the activation kit covers the first months bill?

asked 1 year, 11 months ago
By
bill
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
no
answered 1 year, 11 months ago
By
Hughie2
answer 2
No, the activation kit does NOT cover any part of your bill. The kit is the cost for the sim card ONLY.
answered 1 year, 11 months ago
By
Genius1234567
Question

do i have to buy activation card for every phone i purchase

asked 1 year, 11 months ago
By
trish
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
Actually, we called the customer service number and you don't have to get an activation kit for every PHONE, just for every LINE. So if you're not adding a new line but you're getting a new phone, you don't need a kit.
answered 1 year, 10 months ago
By
pgut
answer 2
Yes you do!
answered 1 year, 10 months ago
By
godchild77
Question

Can I use a smart phone without date plan?

On verzionwireless you need a date plan in order to use a smart phone. Will I need a date plan to use the Galaxy S II? All I want is talk/text.
asked 1 year, 11 months ago
By
AB
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
No. But you need a compatible GSM phone.
answered 1 year, 10 months ago
By
cstizza
answer 2
Android phones will work with talk/text only.

Of course, you won't have much of the functionality (like navigation, email, etc.) when not connected to WiFi.
answered 1 year, 10 months ago
By
cstizza
Question

any t-mobile phone with 4G

can any t-mobile phone work with this plan Im about to purchase a LG Optimus l9 ...i need to know will it work?
asked 1 year, 9 months ago
By
thickcandy
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
We have had the plan for three years, and used multiple T-Mobile phones, in our experience, any T-Mobile phone, Locked or unlocked will work! We have had Three Dif. Moto's and two Dif. sam's and no problems yet!
answered 1 year, 8 months ago
By
CruisersDrivingAcademy
answer 2
I was told that the phone either has to be a Family Mobile phone purchased from Walmart, or an unlocked phone that uses a SIM card. I've had my first gen Samsung Galaxy S I purchased through T-Mobile for a couple years now. I'm assuming it was before they started locking phones for specific providers. I got the Family Mobile SIM card and it worked fine. You should check and see if the phone is locked to be used specifically with T-Mobile, since Family Mobile is technically a different service provider, or make sure it's unlocked aka "jailbroken".
answered 1 year, 9 months ago
By
40Days40Nights
Question

The description for the activation kit says unlimited talk and text. What about internet access?

asked 1 year, 10 months ago
By
confused
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
Correction: *250mb of 4G service, then unlimited EDGE
answered 1 year, 9 months ago
By
Travelin
answer 2
You will get 4G service (total of all phones on your plan) of 2mg, then unlimited EDGE internet.

This will also depend on your service area, some areas get 4G while others get only EDGE while others may not get internet at all. I have had pretty good luck getting 4G most of the time.
answered 1 year, 9 months ago
By
Travelin
Question

I signed up for walmart family mobile before March 16 and do I still get unlimited web

I signed up on december 23 and I'm not sure I have unlimited web. I used like 156 mb of data and haven't been charged on extrapack or the account.
asked 1 year, 10 months ago
By
Rob
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
Correction: *250mb of 4G then unlimited EDGE
answered 1 year, 9 months ago
By
Travelin
answer 2
Unlimited web is included in the monthly cost 4G up to 2mb then you slow to EDGE.
answered 1 year, 9 months ago
By
Travelin
Question

are you able to recieve/send mms messages?

asked 1 year, 8 months ago
By
kur
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
It depends if you have an unlocked device from a carrier other then T-Mobile you may need to contact Family Mobile customer service for correct MMS settings.
answered 1 year, 7 months ago
By
MattInMissouri
answer 2
yes, picture messages too, I use it every day.
answered 1 year, 8 months ago
By
CurtisInKansas
Question

can my phonenumber be transfered to family mobile

asked 1 year, 9 months ago
By
Amy
on Walmart Family Mobile Starter Kit
2 answers
Answers
answer 1
You can but beware that if you want to transfer more than one phone number that they MUST be the same area code.

For some reason they say that their system is not updated enough to handle more than one area code per account.
answered 1 year, 9 months ago
By
Travelin
answer 2
I don' work for Walmart but I read in their product literature that when you buy the STarter Kit - You can call them or get online, and when you do your activation, just give them your OLD NUMBER and ask them to transfer it to your new phone.

Just MAKE CERTAIN the person answering your call speaks and Understands your ENGLISH. FAMILY MOBILE says it's powered by T-mobile MOBILITY but it isn't the same company as the T-Mobile here in the USA - MOBILITY was sold off a long time ago but they still keep the T-MOBILE name because they use the same cell Network & Towers.
answered 1 year, 9 months ago
By
WyleCoyote99
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