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Looking for Answers about Hugo Hugo Elite Rollator Walker with Seat, Backrest and Saddle Bag, Blue?

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Most Recent Questions
Recent Question:
Can I purchase an attachment to hold small oxygen tank
Recent Question:
can the seat be folded up while walking? and released easily? I just cannot walk for any distance without resting.
Recent Question:
I want it in the car and folded up really good?

Customer Questions & Answers for
Hugo Hugo Elite Rollator Walker with Seat, Backrest and Saddle Bag, Blue

The Hugo Elite Rolling Walker gives you the mobility, convenience and portability that you need in a walker. This blue elite walker has a two-inch height adjustable built-in seat with backrest that provides a perfect place to sit and rest. In addition, a convenient under seat storage bag provides security for your valuables. The Hugo Elite Rolling Walker has height adjustable handle bars for proper posture and ergonomic hand grips which place your hands at a natural angle for comfort and better brake access. The tool-free assembly makes this walker quick and easy to set up and simple to fold down for easy storage. The Hugo Elite Rolling Walker is designed to support adults up to 300 pounds and is well suited for those rehabilitating an injury, dealing with severe arthritis or those who have conditions that compromise their balance.
Customer Questions & Answers:
62 Questions
 | 
147 Answers
Overall Rating:
4.746 out of 5
4.7
out of
5
Product Details

Questions & Answers for Hugo Hugo Elite Rollator Walker with Seat, Backrest and Saddle Bag, Blue

Question

What are the demensions (length, width, depth) of the seat?? RE:Hugo Elite Rollator

asked 11 months ago
By
LindaP
on Hugo Elite Rollator Walker with Seat, Backrest and Saddle Bag, Blue
3 answers
Answers
answer 1
Your answer might be at

www.hugoanywhere.com Just type in your Model Number.
answered 5 months, 4 weeks ago
By
drinkholder
answer 2
14" wide side to side of the cushion, but there is some extra space beyond that. A 275 lb. patient used one.
12" from front to back.
1.5" thick.
answered 7 months ago
By
HUGOreview
answer 3
I don't know the exact measurements, but there are others that are a lot longer. The width is ok, but it's rather short front to back. Also the backrest is too far over the seat and you feel like it's throwing you on the floor. I have another model and the back rest is further back and the seat is longer and much more comfortable.
answered 11 months ago
By
Jonanjo
Question

My Dad is 6'2" Would this product adjust enough that he wouldn't be bent over?

asked 1 year ago
By
Fred
on Hugo Elite Rollator Walker with Seat, Backrest and Saddle Bag, Blue
6 answers
Answers
answer 1
yes
answered 6 months ago
By
Marionette
answer 2
My husband is over 6'2" and the adjustments work very well for him. Your father should be able to adjust the walker and not have to bend over.
answered 6 months ago
By
Gitchigome
answer 3
I'm 6" and it works for me.
But talk to HUGO about it.
answered 7 months ago
By
HUGOreview
answer 4
I'm 5'1" and it just fits me. I think they said it only goes up another 2 inches so I think you should look for one made for a taller person.
answered 11 months ago
By
Jonanjo
answer 5
Yes, it has an adjustable handle for all heights
answered 11 months ago
By
Walkinalong
answer 6
I think so but I am not sure. I'm 5'8'' and there was plenty of room to move the handles
answered 11 months ago
By
ap77
Question

How much does the Hugo Elite Rollator Walker weigh? I have an 83 year old Mother who broke her hip a couple years ago and needs a light weight walker.

asked 1 year ago
By
Sherri
on Hugo Elite Rollator Walker with Seat, Backrest and Saddle Bag, Blue
6 answers
Answers
answer 1
18 pounds
answered 4 months, 3 weeks ago
By
AmberStone
answer 2
21.5 lb.s
answered 4 months, 3 weeks ago
By
nydpvads
answer 3
I recently bought a "Drive Duet" by Drive Medical company. It is super light weight and I use it as a rollator/walker but when I can not walk further, you pull the backrest bar out then flip it around facing forward, then flip down the hidden foot-rests and VOILA! The rollator now BECOMES a tranport chair so you can easily be pushed around by a helper.

My 75 year old Mother adores my Duet because my standard wheelchair weighs 46lbs so it was just too heavy for her to take me anywhere.

I had a wheelchair AND a rollator - now I just have my Duet which has a dual purpose. Perfect.
answered 5 months, 4 weeks ago
By
drinkholder
answer 4
I would say about 16lbs. My husband uses this walker but I load it into the car. I'm 5'1" and have had numerous back operations and I don't have a problem loading it into the car. The only thing is you do have to balance it a little opeing and closing it since it does not stand alone.
answered 6 months ago
By
Gitchigome
answer 5
Since they're 8 " wheels I would assume they're 8 inches wide.
answered 11 months ago
By
Jonanjo
answer 6
It weighs about 21 LBS, which may or may not be too heavy for your purpose. My wife is the one who uses ours. She is short and rather stout, and has a lot of arthritis, but she is able to manuver it around rather well. I am the one who puts it in and out of the trunk of the car, and with a little practice I have learned the way to do it with ease. Hope this helps you in you quest. The Hugo is built and works really well.
answered 11 months ago
By
cajonken
Question

Bought and shipped this walker to family member in Arkansas. Sh has yet to be able to unfold and use it. what is the secret to unfold this unit?

asked 1 year, 1 month ago
By
JB
on Hugo Elite Rollator Walker with Seat, Backrest and Saddle Bag, Blue
6 answers
Answers
answer 1
No secret, but it is stiff when first unfolded.
answered 4 months, 3 weeks ago
By
nydpvads
answer 2
There is a Video of how the Hugo works, at:

www.hugoanywhere.com
answered 5 months, 4 weeks ago
By
drinkholder
answer 3
Some models have a round pull latch on one side of the basket hinge area that needs to be pulled outward (to the side) to release it.
Some models don't have this "lock" (to hold it shut).
Otherwise you just push the legs apart....or stand it up and hold the hand grips then push downward to spread the legs.

She probably hasn't pulled the lock open.
answered 7 months ago
By
HUGOreview
answer 4
I had problems with that as well. It's in the directions. The Rollator locks itself when folded up. There's a lever you have to pull on the side to make it release. Mine is red with a white center.
answered 11 months ago
By
Jonanjo
answer 5
There is a pull out knob&PIN on one of the hinges, just hold it pulled out while you open the hinge a little, then you can let it go. When the hinge is opened all the way, the pin will engage into another hole to help keep it open. Do the same routine when you go to close it. It is all in the instructions.
answered 11 months ago
By
cajonken
answer 6
I HAVE THE SAME item. Have that family member in Arkansas call the toll free number for Hugo. HUgo offers customer service for its products. Believe HQ for the company is in Canada but they do offer a toll free number and online support. Recommend phoning the company for immediate assistance. BTW, I also bought this item on Walmart.com. I called Walmart.com about questions I had. Walmart.com NEVER got back to me with answers. The gal said she would call the company to get answers. WHO knows if she did that. I do know she never called me back. So, trust me. Contact Hugo about the Hugo Elite. I would think the toll free number would be in the manual. Certainly Hugo has a website with contact information. GOOD LUCK. My husband had a tough time unfolding it also. He rather I not use it for that reason. However, once he does unfold it, I DO like using it. Do not be shy. Contact the company and get the 'secret'.
answered 1 year, 1 month ago
By
grantma
Question

what is the weight

asked 1 year, 2 months ago
By
jeanie
on Hugo Elite Rollator Walker with Seat, Backrest and Saddle Bag, Blue
3 answers
Answers
answer 1
21.5 lbs.
answered 4 months, 3 weeks ago
By
nydpvads
answer 2
18 pounds
answered 11 months ago
By
ap77
answer 3
21.5 lbs. See Specifications above.
answered 1 year, 2 months ago
By
McGillicuddy29
Question

Can the pouch be replaced with a basket?

asked 1 year, 2 months ago
By
Mjb
on Hugo Elite Rollator Walker with Seat, Backrest and Saddle Bag, Blue
3 answers
Answers
answer 1
Could be. It would be like a bicycle basket.
answered 4 months, 3 weeks ago
By
nydpvads
answer 2
I do not know. Suggest u contact the manufacturer by phone. Hugo also has a website but I believe it is preferrable to have opportunities to ask lots of questions during phone interactions and then more if the answers generate more questions. Good luck.
answered 1 year, 1 month ago
By
grantma
answer 3
Depending on the basket, you might not be able to fold it. If you could fold it, it would make it "thicker" with the basket sticking out in the front and when you lay it down or leave it standing up and it would take up more space. I sometimes carry a cloth shopping bag that I loop over the push handles and let it rest on the seat when I need to carry more that will fit underneath the seat and in the handlebar pouch.
answered 1 year, 1 month ago
By
NewMexicoGrammy
Question

This walker is designed for people how tall?

asked 1 year, 2 months ago
By
Alley
on Hugo Elite Rollator Walker with Seat, Backrest and Saddle Bag, Blue
4 answers
Answers
answer 1
5' 3" and up.
answered 4 months, 3 weeks ago
By
nydpvads
answer 2
There is a "Height" and "Weight" chart with a lot of dimensions, at:

www.hugoanywhere.com
answered 5 months, 4 weeks ago
By
drinkholder
answer 3
Anyone about 5ft. tall up to about 6ft 4in should be able to use this walker with no problems. There is a spacer/extension on all four legs, that needs to come off if you are under 5ft, 3in.. The seat is also height adjustable, so I don't think size/height would be a problem. My wife is the one who uses it, and she is about 5ft. total. She does not have any problem with it, and we left the extensions on the legs.
answered 11 months ago
By
cajonken
answer 4
Not sure but the handles are adjustable. I am 5 feet 4 inches tall.
answered 1 year, 2 months ago
By
reviewernumber3
Question

What are the dimentions of this walker & how many lbs is it?

asked 1 year, 2 months ago
By
Sandy
on Hugo Elite Rollator Walker with Seat, Backrest and Saddle Bag, Blue
2 answers
Answers
answer 1
Contact HUGO.. HQs are in Canada but they have toll free phone customer support AND online support also. I am guessing the answers to your question - dimensions and weight - are clear cut and EASY to convey to you.
answered 1 year, 1 month ago
By
grantma
answer 2
Dimensions are listed under "specifications" with item.
answered 1 year, 1 month ago
By
NewMexicoGrammy
Question

Is this the same model as Hugo Mobility Elite Rolling Walker with Seat, Backrest and Saddle Bag, Blue?

asked 1 year, 2 months ago
By
Nita
on Hugo Elite Rollator Walker with Seat, Backrest and Saddle Bag, Blue
3 answers
Answers
answer 1
Yes it is blue
answered 11 months ago
By
Walkinalong
answer 2
I think so. Verify by contacting Hugo. Headquartered in Canada, company has a website. U can contact the company online OR by calling a toll free number. I bought this on Walmart.com. Mine has a seat, saddle bag and backrest.
answered 1 year, 1 month ago
By
grantma
answer 3
yes.
answered 1 year, 2 months ago
By
reviewernumber3
Question

can I get a cupholder to carry a bottle if water-how to attach

asked 1 year, 2 months ago
By
bill
on Hugo Elite Rollator Walker with Seat, Backrest and Saddle Bag, Blue
2 answers
Answers
answer 1
Don't know if a cupholder is made that will fit this walker. My wife has this same walker, and she uses a pretty tall/also big around Thermos type coffee cup, that has a long handle. She places the cup down into the seat compartment and the long handle hooks over the rail that goes from side to side. No muss no fuss. Works fine.
answered 11 months ago
By
cajonken
answer 2
yes
answered 1 year, 1 month ago
By
grantma
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