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Most Recent Questions
Recent Question:
will cell phones connect to this or just tablets and laptops
Recent Question:
Does this device use the 35 dollar cards to stay activated or is there a different plan?
Recent Question:
Does this come with SIM card?
Recent Question:
is this unit password secured?
Questions with Most Recent Answers
Question:
will cell phones connect to this or just tablets and laptops
Question:
Does this device use the 35 dollar cards to stay activated or is there a different plan?
Question:
Is this for prepaid use only? If not can you add this device to your wireless plan data account? Thanks.
Internet on the Go Mobile Hotspot (3G)

Customer Questions & Answers for
Internet on the Go Mobile Hotspot (3G)

Easily connect to the Internet anywhere you go with the Internet on the Go Mobile Hotspot. Featuring the slim footprint of a credit card, this mobile hotspot allows you to connect up to five WiFi-enabled devices, such as tablets, laptops and e-Readers.
Customer Questions & Answers:
538 Questions
 | 
1,226 Answers
Overall Rating:
3.845 out of 5
3.8
out of
5
Product Details

Questions & Answers for Internet on the Go Internet on the Go Mobile Hotspot (3G)

Question

when you buy the hot spot for the first time, does any time come with it? Does the $79.88 include any GM?

asked 2 years, 8 months ago
By
Peggy
on Internet on the Go Mobile Hotspot (3G)
6 answers
Answers
answer 1
Yes it comes with 3GB on the Go Bigger plan but expires in 30 days. But the Go Big plan does not.
answered 2 years, 6 months ago
By
timgtech
answer 2
The one I just bought came with a $25 bonus when you installed the first $25 card.

The description of the devise said it was included. Otherwise, I don't think so, you need to buy a card.
answered 2 years, 8 months ago
By
PeaMan
answer 3
It does not come with time on it, but when you put a refill on it the first time, they give you $25 worth of refill free - which applies after the data you buy is used up.
answered 2 years, 8 months ago
By
Terrell1
answer 4
You need to buy a refill card when you purchase it then you get a 25 bonus 1 month refill that kicks in once you use your first refill.
answered 2 years, 8 months ago
By
HappyCustomer38
answer 5
It comes with a $25 card but is added to your account after you purchase your first prepaid card. The bonus $25 waits in your account until your next refill. All this is done online which makes it very convenient.
answered 2 years, 8 months ago
By
Shadow08
answer 6
No. No data access comes with the device. Only a cloth cover, battery & charger, and instructions.

You must buy the data access to Internet on the Go separately, and use the PIN number, (sent by email if purchased online), to load the amount of data you will then have available.
answered 2 years, 8 months ago
By
azkid53
Question

Where will this work?

I've put in zip codes from Ca. to New York and all of them say this device will not work in that area. So where in the world will this work????
asked 3 years, 1 month ago
By
skeeter63
 - Texas
on Internet on the Go Mobile Hotspot (3G)
6 answers
Answers
answer 1
Please refer to the following website to check coverage. The zip code finder is currently being fixed.

http://www.internet-go.com/coverage/
answered 2 years, 9 months ago
By
WalmartSupport
answer 2
I know Florida
answered 3 years ago
By
snappersoup
 - Port Charlotte,Fl
answer 3
the Walmart check is not accurate.
use this
http://internet-go.com/coverage/
answered 3 years ago
By
EZTarget1212
answer 4
Check their website: http://www.internet-go.com/coverage/
answered 3 years, 1 month ago
By
ChesterMommy
answer 5
I don't think their zip code look up thing is working. It says it won't work where I am, yet my Sprint MiFi works fine. If it's on the Sprint network, and Sprint is available where you are, it seems like it should work...shouldn't it?
answered 3 years, 1 month ago
By
HumptyDumptySatOnAWall
answer 6
Internet on the Go wireless network services are provided on the Nationwide Sprint Network.
answered 3 years, 1 month ago
By
FullDisclosureRequired
 - Georgia
Question

Is this product compatible with the new Google Nexus 7 tablet?

asked 2 years, 11 months ago
By
an anonymous customer
on Internet on the Go Mobile Hotspot (3G)
5 answers
Answers
answer 1
YES!
answered 2 years, 9 months ago
By
onage
 - Colorado
answer 2
Yes
answered 2 years, 9 months ago
By
onage
 - Colorado
answer 3
Internet on the Go MiFis are compatible with WiFi tablets so it will be compatible with the new Google Nexus 7 tablet.
answered 2 years, 9 months ago
By
WalmartSupport
answer 4
Yes
answered 2 years, 11 months ago
By
Nexus7
 - Atlanta
answer 5
The Nexus 7 has wifi capability so the answer is yes. However this hotspot device is reported to be somewhat slow by some of the reviewers. Even if slow it would allow wifi connection which would refresh maps, navigation, email and alow web surfing etc.
answered 2 years, 11 months ago
By
Nexus7
 - Atlanta
Question

will this be security enabled or will it be open for others to access

asked 3 years ago
By
caplock
 - Marion, iL
on Internet on the Go Mobile Hotspot (3G)
5 answers
Answers
answer 1
It is security enabled.
answered 2 years, 9 months ago
By
WalmartSupport
answer 2
it is securing with WPA, but you can connect up to 5 devices at once using the provided password
answered 2 years, 11 months ago
By
an anonymous customer
 - Waukesha, WI
answer 3
It is security enabled with a pre-set password.
answered 3 years ago
By
awesomefun
 - Hoover, Al
answer 4
Only if you give them your password
answered 3 years ago
By
BurtBy
answer 5
Only if you give them your passcode.
answered 3 years ago
By
snappersoup
 - Port Charlotte,Fl
Question

is this a 3G or a 4G device

asked 3 years ago
By
an anonymous customer
on Internet on the Go Mobile Hotspot (3G)
5 answers
Answers
answer 1
3G device
answered 2 years, 9 months ago
By
WalmartSupport
answer 2
Sprint 3G
answered 2 years, 9 months ago
By
ChiMingle
 - Houston TX
answer 3
3G
answered 3 years ago
By
BoomerSooner67
 - Florida panhancle
answer 4
3g
answered 3 years ago
By
BurtBy
 - Northeastern US
answer 5
3G only as far as I can tell.
answered 3 years ago
By
EZTarget1212
Question

What is the process to add more GB's if you are beyond the 30 days or GB limits?

asked 2 years, 8 months ago
By
lg210
on Internet on the Go Mobile Hotspot (3G)
5 answers
Answers
answer 1
Thank you very much for all the replies. It seems I didn't quite write my question clear enough. What I meant was how to get into the internet if I was on vacation and forgot to buy another 30 day pass or used up all my GB's. Well, I called "Internet on the Go" and was lucky that a live person answered the phone and understood my question. He said, the system would log into "Internet on the Go" site and would say my internet connection is not available due to "beyond the 30 days" or "GB limits have been reached" and the website would offered all the choices everyone wrote to me to add more GB's. Again, thank you all.

I have been using "Internet on the Go" since November 2012 and it has performed excellent for all my tasks. I have been buying backup refills cards so I don't lose connection in the middle of the night.
answered 2 years, 6 months ago
By
lg210
answer 2
You log onto your account and refill used a credit or debit card. Or go into a Walmart and buy a refill card.
answered 2 years, 6 months ago
By
timgtech
answer 3
You purchase a new card and then go to the web site.
The web site will tell you the remaining mb you have.
Enter the pin, and chose a plan. (30 day or never ending)
answered 2 years, 8 months ago
By
PeaMan
answer 4
You buy more on the Walmart site. I found the stores do not sell these devices or the refills. Just the web site.

When you buy a refill, Walmart will send you a code, which you then enter on the "Internet on the Go" site, and they add more data.
answered 2 years, 8 months ago
By
Terrell1
answer 5
You can buy more GBs for your account online, you have the option of limited data that doesn't expire (my fave) or 30 days unlimited. You can also setup your account so it recharges automatically!
answered 2 years, 8 months ago
By
Shadow08
Question

What are the plans? Is there an unlimited plan?

asked 3 years ago
By
Angelgirl121985
on Internet on the Go Mobile Hotspot (3G)
4 answers
Answers
answer 1
www.internet-go.com and NO
answered 2 years, 9 months ago
By
onage
 - Colorado
answer 2
Currently, no unlimited plan.
Please search "Internet on the Go" at Walmart.com to see our current data cards.
answered 2 years, 9 months ago
By
WalmartSupport
answer 3
It appears that you buy a block of data such as 1gb for $45.00 and use as you go. This never expires unless you do not use it for over 1 year. Once you use the 1gb of data you must buy more to continue. No monthly fee for use just the one time charge for the data blocks you buy. Hope that helps.
answered 2 years, 11 months ago
By
Nexus7
 - Atlanta
answer 4
There are no unlimited plans with this. The refill cards and how much data you get for each are listed with the product.
answered 2 years, 11 months ago
By
greg30127
 - Atlantaguy
Question

Is this 3G or 4G?

Also, does this have an ethernet port to connect to a computer that does not have a wireless adapter?
asked 2 years, 10 months ago
By
qwsdcdrefgvbbgvthjmk
on Internet on the Go Mobile Hotspot (3G)
4 answers
Answers
answer 1
3G
No port
answered 2 years, 8 months ago
By
Terrell1
answer 2
This device is 3G. No ethernet port.
answered 2 years, 9 months ago
By
WalmartSupport
answer 3
3g, and No it does not have ethernet port-wireless only
answered 2 years, 9 months ago
By
dwil99
answer 4
No it does not. it is 3g.
answered 2 years, 10 months ago
By
jdl9
Question

Does the $25/3GB/30Day bonus begin the day of purchase or when the account is activated?

asked 2 years, 8 months ago
By
MLD
on Internet on the Go Mobile Hotspot (3G)
4 answers
Answers
answer 1
It goes into affect after your first refill. Once your forst refill is out the 3GB/30day plan kicks in and after 30 days it expires and you have to buy a new refill.
answered 2 years, 6 months ago
By
timgtech
answer 2
When the refill you purchase expires.
answered 2 years, 8 months ago
By
Terrell1
answer 3
I started my purchase with a $10 card and when it expires the 3GB bonus is automatically made available. You can check this under the MyFi account maintenance. I use an app to do this.
answered 2 years, 8 months ago
By
Partex
answer 4
You will first activate it, then buy data, then you will get a message that the data you bought will be used first, followed by your free $25/3GB allotment with 30 more days to use it. At least that is what I understood. I can guarantee that it is not the date of purchase.
answered 2 years, 8 months ago
By
an anonymous customer
Question

Will it work anywhere, I mean any where

asked 2 years, 6 months ago
By
genie
on Internet on the Go Mobile Hotspot (3G)
4 answers
Answers
answer 1
it works off the sprint 3 g network so you need to be within their cell towers. There is a coverage map at internet-go.com that shows you where you can reasonably expect to get a signal.
answered 2 years, 6 months ago
By
camper9373
answer 2
Check the coverage map. You can enter a zip code and it will tell you if there is coverage.
answered 2 years, 6 months ago
By
Banyon
answer 3
Not everywhere. Mostly along the interstate system it seems to me: I believe it's on the Sprint 3G network .
There is a map at the internet to go site -- www.internet-go.com click on "Coverage" link at upper RHS of page--plus the entry on Walmart's page for TruConnect Internet to go asks you for the Zip code where you want to use it. Hope this helps.
answered 2 years, 6 months ago
By
DesertSlug
answer 4
Yes. That is, anywhere that there is Sprint coverage. TruConnect uses Sprint's network as the backbone. There will be places that there is no coverage around the US. I would go to Sprint's website and check out their coverage map and that will give you a good idea. I live in Florida and have been all over the state. There are few dead spots here and there but pretty much I have had coverage all over.
answered 2 years, 6 months ago
By
timgtech
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