Search Product Q&A

Looking for Answers about Internet on the Go Internet on the Go Mobile Hotspot (3G)?

ACCESSORIES(Q:49032 A:83340)
APPLIANCES AND STORAGE(Q:25091 A:72611)
AUDIO VIDEO(Q:18139 A:36248)
BABY CARE(Q:5277 A:16694)
BABY GEAR(Q:8786 A:24447)
BABY NURSERY(Q:10220 A:23357)
BEAUTY(Q:11574 A:26605)
BED AND BATH(Q:13775 A:30356)
BIKES AND RIDE ONS(Q:16507 A:36518)
BOOKS(Q:2287 A:2392)
BOYS TOYS MUSIC AND GAMES(Q:6431 A:7072)
CAMERAS AND CAMCORDERS(Q:7561 A:13717)
COMPUTERS(Q:4742 A:10498)
FITNESS(Q:12163 A:32742)
FOOD(Q:16780 A:11507)
FURNITURE(Q:63161 A:156894)
GIRLS TOYS AND ACTIVITIES(Q:4660 A:13016)
HEALTH AND WELLNESS(Q:19047 A:29414)
HOME DECOR(Q:19573 A:33988)
HOME IMPROVEMENT(Q:30696 A:48987)
HOUSEHOLD(Q:7506 A:10531)
JEWELRY(Q:11682 A:11778)
KIDS APPAREL(Q:1078 A:3003)
KITCHEN AND DINING(Q:29926 A:86454)
MENS APPAREL(Q:2924 A:8506)
MOVIES(Q:5333 A:9313)
MUSIC(Q:814 A:1009)
NON APPAREL(Q:4728 A:7162)
OFFICE SUPPLY AND CRAFTS(Q:18084 A:24311)
OUTDOOR LIVING(Q:30087 A:48246)
OUTDOOR PLAY(Q:12389 A:28991)
OUTDOOR SPORTS(Q:33061 A:58955)
PETS(Q:9550 A:18000)
PHOTO OUTLAB(Q:10 A:0)
PORTABLE ELECTRONICS(Q:9638 A:23754)
PRESCHOOL AND LEARNING(Q:3475 A:8058)
SEASONAL AND CELEBRATIONS(Q:5329 A:6244)
SPORTS EQUIPMENT(Q:7118 A:11163)
TIRES AND AUTOMOTIVE(Q:30603 A:29272)
TV(Q:6665 A:17008)
VIDEO GAMES(Q:9152 A:18617)
WIRELESS(Q:28155 A:42384)
WIRELESS DEVICES PRE PAID(Q:27603 A:41963)
APPLE IPHONE(Q:989 A:1174)
NO CONTRACT BROADBAND(Q:872 A:1813)
NO CONTRACT PHONES(Q:10814 A:16411)
REFURBISHED(Q:1130 A:2373)
SIM CARDS(Q:940 A:787)
UNLOCKED PHONES(Q:4439 A:4295)
VOIP HOMEPHONE SERVICE(Q:1602 A:3698)
WALMART FAMILY MOBILE(Q:858 A:915)
WIRELESS SERVICES(Q:232 A:225)
WOMENS APPAREL(Q:6151 A:24041)
Most Recent Questions
Recent Question:
Will this work with mac computer or iPad mini or regular iPad
Recent Question:
I have been unable to get it to connect to the internet for three days
Recent Question:
what is a flexible data card and how many would a user need?
Recent Question:
Will it work with PS3 or PS4?
Recent Question:
Will this work with a walmart straight talk phones
Questions with Most Recent Answers
Question:
I have the exact device by another company can I change to your plan?
Question:
Can You Use Skype or Any Other Streaming Services With This?
Question:
Mifi won't reactivate, stopped working after a few months?
Question:
Will this work with mac computer or iPad mini or regular iPad
Question:
what is a flexible data card and how many would a user need?

Customer Questions & Answers for
Internet on the Go Internet on the Go Mobile Hotspot (3G)

Easily connect to the Internet anywhere you go with the Internet on the Go Mobile Hotspot. Featuring the slim footprint of a credit card, this mobile hotspot allows you to connect up to five WiFi-enabled devices, such as tablets, laptops and e-Readers.
Customer Questions & Answers:
536 Questions
 | 
1,224 Answers
Overall Rating:
3.851 out of 5
3.9
out of
5
Product Details

Questions & Answers for Internet on the Go Internet on the Go Mobile Hotspot (3G)

Question

can i hook my xbox 360 kinnect up to this an get internet service?

asked 1 year, 10 months ago
By
Shell101
on Internet on the Go Mobile Hotspot (3G)
2 answers
Answers
answer 1
As long as it connect to Wi-Fi
answered 1 year, 8 months ago
By
onage
 - Colorado
answer 2
Internet on the Go MiFis can connect WiFi devices to the Internet. If your Xbox 360 Kinnect is WiFi enabled, you can use Internet on the Go to provide Internet service.
answered 1 year, 9 months ago
By
WalmartSupport
Question

when you buy the hot spot for the first time, does any time come with it? Does the $79.88 include any GM?

asked 1 year, 7 months ago
By
Peggy
on Internet on the Go Mobile Hotspot (3G)
6 answers
Answers
answer 1
Yes it comes with 3GB on the Go Bigger plan but expires in 30 days. But the Go Big plan does not.
answered 1 year, 6 months ago
By
timgtech
answer 2
The one I just bought came with a $25 bonus when you installed the first $25 card.

The description of the devise said it was included. Otherwise, I don't think so, you need to buy a card.
answered 1 year, 7 months ago
By
PeaMan
answer 3
It does not come with time on it, but when you put a refill on it the first time, they give you $25 worth of refill free - which applies after the data you buy is used up.
answered 1 year, 7 months ago
By
Terrell1
answer 4
You need to buy a refill card when you purchase it then you get a 25 bonus 1 month refill that kicks in once you use your first refill.
answered 1 year, 7 months ago
By
HappyCustomer38
answer 5
It comes with a $25 card but is added to your account after you purchase your first prepaid card. The bonus $25 waits in your account until your next refill. All this is done online which makes it very convenient.
answered 1 year, 7 months ago
By
Shadow08
answer 6
No. No data access comes with the device. Only a cloth cover, battery & charger, and instructions.

You must buy the data access to Internet on the Go separately, and use the PIN number, (sent by email if purchased online), to load the amount of data you will then have available.
answered 1 year, 7 months ago
By
azkid53
Question

Where will this work?

I've put in zip codes from Ca. to New York and all of them say this device will not work in that area. So where in the world will this work????
asked 2 years, 1 month ago
By
skeeter63
 - Texas
on Internet on the Go Mobile Hotspot (3G)
6 answers
Answers
answer 1
Please refer to the following website to check coverage. The zip code finder is currently being fixed.

http://www.internet-go.com/coverage/
answered 1 year, 8 months ago
By
WalmartSupport
answer 2
I know Florida
answered 2 years ago
By
snappersoup
 - Port Charlotte,Fl
answer 3
the Walmart check is not accurate.
use this
http://internet-go.com/coverage/
answered 2 years ago
By
EZTarget1212
answer 4
Check their website: http://www.internet-go.com/coverage/
answered 2 years ago
By
ChesterMommy
answer 5
I don't think their zip code look up thing is working. It says it won't work where I am, yet my Sprint MiFi works fine. If it's on the Sprint network, and Sprint is available where you are, it seems like it should work...shouldn't it?
answered 2 years, 1 month ago
By
HumptyDumptySatOnAWall
answer 6
Internet on the Go wireless network services are provided on the Nationwide Sprint Network.
answered 2 years, 1 month ago
By
FullDisclosureRequired
 - Georgia
Question

is this a 3G or a 4G device

asked 2 years ago
By
an anonymous customer
on Internet on the Go Mobile Hotspot (3G)
5 answers
Answers
answer 1
3G device
answered 1 year, 9 months ago
By
WalmartSupport
answer 2
Sprint 3G
answered 1 year, 9 months ago
By
ChiMingle
 - Houston TX
answer 3
3G
answered 1 year, 11 months ago
By
BoomerSooner67
 - Florida panhancle
answer 4
3g
answered 1 year, 11 months ago
By
BurtBy
 - Northeastern US
answer 5
3G only as far as I can tell.
answered 2 years ago
By
EZTarget1212
Question

What is the process to add more GB's if you are beyond the 30 days or GB limits?

asked 1 year, 7 months ago
By
lg210
on Internet on the Go Mobile Hotspot (3G)
5 answers
Answers
answer 1
Thank you very much for all the replies. It seems I didn't quite write my question clear enough. What I meant was how to get into the internet if I was on vacation and forgot to buy another 30 day pass or used up all my GB's. Well, I called "Internet on the Go" and was lucky that a live person answered the phone and understood my question. He said, the system would log into "Internet on the Go" site and would say my internet connection is not available due to "beyond the 30 days" or "GB limits have been reached" and the website would offered all the choices everyone wrote to me to add more GB's. Again, thank you all.

I have been using "Internet on the Go" since November 2012 and it has performed excellent for all my tasks. I have been buying backup refills cards so I don't lose connection in the middle of the night.
answered 1 year, 6 months ago
By
lg210
answer 2
You log onto your account and refill used a credit or debit card. Or go into a Walmart and buy a refill card.
answered 1 year, 6 months ago
By
timgtech
answer 3
You purchase a new card and then go to the web site.
The web site will tell you the remaining mb you have.
Enter the pin, and chose a plan. (30 day or never ending)
answered 1 year, 7 months ago
By
PeaMan
answer 4
You buy more on the Walmart site. I found the stores do not sell these devices or the refills. Just the web site.

When you buy a refill, Walmart will send you a code, which you then enter on the "Internet on the Go" site, and they add more data.
answered 1 year, 7 months ago
By
Terrell1
answer 5
You can buy more GBs for your account online, you have the option of limited data that doesn't expire (my fave) or 30 days unlimited. You can also setup your account so it recharges automatically!
answered 1 year, 7 months ago
By
Shadow08
Question

will this be security enabled or will it be open for others to access

asked 2 years ago
By
caplock
 - Marion, iL
on Internet on the Go Mobile Hotspot (3G)
5 answers
Answers
answer 1
It is security enabled.
answered 1 year, 8 months ago
By
WalmartSupport
answer 2
it is securing with WPA, but you can connect up to 5 devices at once using the provided password
answered 1 year, 11 months ago
By
an anonymous customer
 - Waukesha, WI
answer 3
It is security enabled with a pre-set password.
answered 1 year, 11 months ago
By
awesomefun
 - Hoover, Al
answer 4
Only if you give them your password
answered 2 years ago
By
BurtBy
answer 5
Only if you give them your passcode.
answered 2 years ago
By
snappersoup
 - Port Charlotte,Fl
Question

Is this product compatible with the new Google Nexus 7 tablet?

asked 1 year, 11 months ago
By
an anonymous customer
on Internet on the Go Mobile Hotspot (3G)
5 answers
Answers
answer 1
YES!
answered 1 year, 8 months ago
By
onage
 - Colorado
answer 2
Yes
answered 1 year, 8 months ago
By
onage
 - Colorado
answer 3
Internet on the Go MiFis are compatible with WiFi tablets so it will be compatible with the new Google Nexus 7 tablet.
answered 1 year, 9 months ago
By
WalmartSupport
answer 4
Yes
answered 1 year, 11 months ago
By
Nexus7
 - Atlanta
answer 5
The Nexus 7 has wifi capability so the answer is yes. However this hotspot device is reported to be somewhat slow by some of the reviewers. Even if slow it would allow wifi connection which would refresh maps, navigation, email and alow web surfing etc.
answered 1 year, 11 months ago
By
Nexus7
 - Atlanta
Question

does the device have to be in the presence of the lab top or tablet at the time of use?

asked 2 years ago
By
cjjj1
on Internet on the Go Mobile Hotspot (3G)
4 answers
Answers
answer 1
In the proximity of the laptop or tablet. Probably max of 30 or 40 feet away.
answered 1 year, 9 months ago
By
ChiMingle
 - Houston TX
answer 2
Yes, you need a device with WiFi to actually use it. It only has an on/off switch.
answered 1 year, 11 months ago
By
an anonymous customer
 - Waukesha, WI
answer 3
Within wifi distance
answered 1 year, 11 months ago
By
BoomerSooner67
answer 4
documentation says up to 30ft wireless range which is about what I experience indoors.
answered 2 years ago
By
EZTarget1212
Question

Does the $25/3GB/30Day bonus begin the day of purchase or when the account is activated?

asked 1 year, 8 months ago
By
MLD
on Internet on the Go Mobile Hotspot (3G)
4 answers
Answers
answer 1
It goes into affect after your first refill. Once your forst refill is out the 3GB/30day plan kicks in and after 30 days it expires and you have to buy a new refill.
answered 1 year, 6 months ago
By
timgtech
answer 2
When the refill you purchase expires.
answered 1 year, 7 months ago
By
Terrell1
answer 3
I started my purchase with a $10 card and when it expires the 3GB bonus is automatically made available. You can check this under the MyFi account maintenance. I use an app to do this.
answered 1 year, 8 months ago
By
Partex
answer 4
You will first activate it, then buy data, then you will get a message that the data you bought will be used first, followed by your free $25/3GB allotment with 30 more days to use it. At least that is what I understood. I can guarantee that it is not the date of purchase.
answered 1 year, 8 months ago
By
an anonymous customer
Question

Can I use this on my Samsung Galaxy II tablet?

asked 1 year, 1 month ago
By
Jodi
on Internet on the Go Mobile Hotspot (3G)
4 answers
Answers
answer 1
100%
answered 1 year, 1 month ago
By
valueseeker9
answer 2
certainly.
answered 1 year, 1 month ago
By
valueseeker9
answer 3
You should be able to. It actually works on the Sprint network.
answered 1 year, 1 month ago
By
waterguy12
answer 4
Yes. You can connect via wifi.
answered 1 year, 1 month ago
By
anciusd
1 of 54 total pages