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Most Recent Questions
Recent Question:
How many data cards can I purchase?
Recent Question:
Will it work outside the United States?
Recent Question:
do the cards roll over and do they expire
Recent Question:
Can I purchase a Truconnect unit and use the walmart internet to go refill cards. Walmart is out of stock for the hotspot unit, but its manufacturer
Questions with Most Recent Answers
Question:
How many data cards can I purchase?
Question:
When I access the internet through the Hotspot is an account status webpage displayed first?
Question:
do the cards roll over and do they expire
Question:
Can I connect an Ipad Air to this hotspot?
Question:
Does this function as a hot spot...

Customer Questions & Answers for
Internet on the Go Internet on the Go Mobile Hotspot (3G)

Easily connect to the Internet anywhere you go with the Internet on the Go Mobile Hotspot. Featuring the slim footprint of a credit card, this mobile hotspot allows you to connect up to five WiFi-enabled devices, such as tablets, laptops and e-Readers.
Customer Questions & Answers:
519 Questions
 | 
1,164 Answers
Overall Rating:
3.86 out of 5
3.9
out of
5
Product Details

Questions & Answers for Internet on the Go Internet on the Go Mobile Hotspot (3G)

Question

Will you get reception in rural Atlanta, Georgia?

asked 1 year, 4 months ago
By
KC
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
The coverage map looks good. Best way is to buy it and try it and if it does not ork you can return it for a refund.
answered 1 year, 3 months ago
By
timgtech
answer 2
Please check coverage with the zip code coverage checker at the top of the Web page where Internet on the Go is sold on Walmart.com
answered 1 year, 4 months ago
By
WalmartSupport
answer 3
in a city it barley works i can only imagination it in rural area
answered 1 year, 4 months ago
By
sunriseflfamily
Question

can I use this at home. I do not have internet.

asked 1 year, 4 months ago
By
bean
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
Yes I use mine at home all the time. You can use it anywhere.
answered 1 year, 3 months ago
By
timgtech
answer 2
Yes, you can use this at home or away from home. Check for coverage with the zip code coverage checker at the top of the Walmart.com Web page where the Internet on the Go item is sold.
answered 1 year, 4 months ago
By
WalmartSupport
answer 3
dont it hardly works
answered 1 year, 4 months ago
By
sunriseflfamily
Question

do i need my sprint cellphone close by

asked 1 year, 4 months ago
By
jaycee
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
no cell phone is needed.
answered 1 year, 3 months ago
By
timgtech
answer 2
No! This MIFI unit has it's own built-in cell radio for the Sprint network, so does not require a cell phone to operate.
answered 1 year, 4 months ago
By
MRG12
answer 3
No need to have any cell phone close by for Internet on the Go to work. The only requirement is to have Sprint data coverage -- you can check in the zip code coverage checker at the top of the Web page where Walmart.com sells Internet on the Go.
answered 1 year, 4 months ago
By
WalmartSupport
Question

does this work with desktop computers

asked 1 year, 4 months ago
By
andrea
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
yes as long as your desktop has wireless adapter.
answered 1 year, 3 months ago
By
timgtech
answer 2
Yes it will - I'm using it now as I type this. However, you will need to get a wireless adapter. They're inexpensive at Walmart and just plug into your usb port to make your desktop wireless.
answered 1 year, 4 months ago
By
alreadyhaveanothernick
answer 3
No. Unless your desktop has wifi.
answered 1 year, 4 months ago
By
Stanwood
Question

can I combine go big and go bigger plans together?

So I am interested in having the yearly plan but would expect that here and there I would use a lot (travel) in a short time so can I add go bigger for these higher usage and still maintain my go bigger plan?

Thanks
asked 1 year, 4 months ago
By
kells
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
Yes you can combine them. When the 30 days is up on the Bigger plan any unused megabytes will expire.
answered 1 year, 3 months ago
By
timgtech
answer 2
Yes, just whenever 30 days is up the bigger plan megabytes that are left will immediately expire.
answered 1 year, 3 months ago
By
timgtech
answer 3
I dont think so i would contact there support team and ask them.
answered 1 year, 3 months ago
By
mike0291
Question

TruConnect Mobile Hotspot - Can this item's signal be checked without activating a card?

asked 1 year, 3 months ago
By
Co
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
You can connect to it and go to http://192.168.1.1 in a web browser and it will show signal bars. You can also install the TruConnect app if you have an iphone, ipod, or ipad and it will show you.
answered 1 year, 3 months ago
By
timgtech
answer 2
YES, before you are asked to activate the device you will have had to register the device, using it, on the internet using the provided serial number. Only than will be asked to enter the walmart Go card#. Also device will show a green light indicating that a signal is available. It does not indicate how strong the signal is. If there is a slow blinking green light there is no signal available.
answered 1 year, 3 months ago
By
tinker2MI
answer 3
no, there is no way at all to check the signal (at least that I have been able to find)
answered 1 year, 3 months ago
By
lofJohnson
Question

will this work with the IPAD 3

I would like something like this for on the go such as vacation where sometimes wi-fi is not available, I have used pay as you go on other stuff but I just want to make sure this will work before I buy it, sounds like something I could use for my IPAD
asked 1 year, 3 months ago
By
mskitty
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
yea it works with all Apple devices. Anything that has WiFi will work.
answered 1 year, 3 months ago
By
timgtech
answer 2
You the Sprint 3G network is available at your location, it should work.
answered 1 year, 3 months ago
By
takeahike66
answer 3
yes
answered 1 year, 3 months ago
By
lofJohnson
Question

Do you have to have a 3g phone to activate this device?

asked 1 year, 3 months ago
By
Barbara
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
No cell phone is needed at well.
answered 1 year, 3 months ago
By
timgtech
answer 2
No, You activate the servic by purchasing one of the three pre-paid plans with the device.
answered 1 year, 3 months ago
By
takeahike66
answer 3
no, it works with any device that works with wifi
answered 1 year, 3 months ago
By
lofJohnson
Question

what service doex this work off of? we bought the virgim mobile which operates off of sprint which has no service in our area although they assured m

Me that it would work when I specifically told them sprint service is not available here.
asked 1 year, 3 months ago
By
Kris
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
This woks off of Sprint as well.
answered 1 year, 3 months ago
By
timgtech
answer 2
this is sprint also.
answered 1 year, 3 months ago
By
camper9373
answer 3
Sprint
answered 1 year, 3 months ago
By
lofJohnson
Question

Will this work for x-box and ps3 systems

asked 1 year, 3 months ago
By
barb
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
Yes it will work for them. Your gaming experience can greatly vary depending on the spped you are getting and it can fluctuate a lot.
answered 1 year, 3 months ago
By
timgtech
answer 2
I would not recommend this service for gaming consoles. This 3g service is slow. And If you download games to your console, it will take too long and cost a small fortune.
answered 1 year, 3 months ago
By
snazzsnazz
answer 3
yes, it should
answered 1 year, 3 months ago
By
lofJohnson
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