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Looking for Answers about Internet on the Go Internet on the Go Mobile Hotspot (3G)?

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Most Recent Questions
Recent Question:
30 $/mo "unlimited" plan slows to what after 2.5 GB?
Recent Question:
Does this device connect to wifi tv or blue ray players?
Recent Question:
HELP!!! how to retrieve the "phone number"
Recent Question:
Can I use this device out of country?
Recent Question:
Can I use roku with the hotspot?
Questions with Most Recent Answers
Question:
Does this device connect to wifi tv or blue ray players?
Question:
HELP!!! how to retrieve the "phone number"
Question:
will this hot spot function in a moving vehicle?
Question:
Can I use roku with the hotspot?
Question:
What are the data plans available for this device. Does it use the Verizon network?
Internet on the Go Mobile Hotspot (3G)

Customer Questions & Answers for
Internet on the Go Mobile Hotspot (3G)

Easily connect to the Internet anywhere you go with the Internet on the Go Mobile Hotspot. Featuring the slim footprint of a credit card, this mobile hotspot allows you to connect up to five WiFi-enabled devices, such as tablets, laptops and e-Readers.
Customer Questions & Answers:
538 Questions
 | 
1,225 Answers
Overall Rating:
3.845 out of 5
3.8
out of
5
Product Details

Questions & Answers for Internet on the Go Internet on the Go Mobile Hotspot (3G)

Question

where can I buy a wifi adapter for my desktop to work with this walmart hotspot device?

asked 1 year, 6 months ago
By
jrc
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
You may not need an additional device if your desktop is fairly new. I bought a Dell desktop a little over a year ago and it was wi-fi capable right out of the box. I just turn my little device on anywhere in the house and can use my desktop, laptop or tablet. Sometimes, without thinking, have had all three connected and running at once. No problems.
answered 1 year, 5 months ago
By
daqueenofstuff
answer 2
Any 802.11 b/g wifi adapter that is compatible with your desktop will work. All major retailers of computer electronics including Walmart sell a selection of wifi adapters.
answered 1 year, 6 months ago
By
snazzsnazz
answer 3
Check w/your computer manufacturer first and see what they suggest. WiFi adapters are available at stores like Fryes, OfficeMax and Office Depot. Probably less expensive through online vendors: Amazon, Tiger Direct, CDW, etc.
answered 1 year, 6 months ago
By
GemmaBC
Question

will this work in zip code 71862? Washington Arkansas

asked 1 year, 5 months ago
By
Becca
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
Check website.
answered 1 year, 2 months ago
By
valueseeker9
answer 2
check their website for coverage.
answered 1 year, 2 months ago
By
valueseeker9
answer 3
yes it will work in your area.
answered 1 year, 2 months ago
By
kellycat13
Question

Payment reminders

do you have payment reminders before the due date and after for your broadband services. sometimes I will not know its off until I need it.
asked 1 year, 5 months ago
By
Benny
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
no
answered 1 year, 2 months ago
By
bam206
answer 2
no reminders no ! it will just take you to the web site when you run out of time or megabytes. i always have to call them to refill when i run out of megabytes . it never lets me refill online so i have to call them to add minutes. i dont know why.
answered 1 year, 2 months ago
By
bam206
answer 3
you can check your balance (bytes remaining) at anytime. they do not send reminder as far as I know. There is no payment, You buy refill ($10, $25, $45) for more data usage. You can do this at any time.
answered 1 year, 4 months ago
By
takeahike66
Question

Use with a home PC

I have an 87 year old mother who never searches the web. She only uses email and SKYPE now and then. What type of plan would you recommend for this type of use? She uses Skype for about 20 minutes every weekend, and sends and receives about 15 emails per week. She is using a Netgear USB network adapter on her PC to get free service from the care facility where she is living.
asked 1 year, 4 months ago
By
Bucky
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
if she already has free internet she wont need this device! this is internet on the go to use where there is no internet to connect to or a wifi.
answered 1 year, 2 months ago
By
bam206
answer 2
If she is already using a free service, I don't see why she would want this.
answered 1 year, 2 months ago
By
Wantsqualityforcheap
answer 3
If she has free internet, why would she need her own wifi connection to the internet? a $45 data plan with the device would last several months (the no-time limit plan with is 4GB)
answered 1 year, 4 months ago
By
takeahike66
Question

will this work with win 8?

asked 1 year, 4 months ago
By
uniquemonique
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
yes it works with any device that can hook to a internet!
answered 1 year, 2 months ago
By
bam206
answer 2
Yes, my laptop is Windows 8 and it works.
answered 1 year, 2 months ago
By
Wantsqualityforcheap
answer 3
this works with any "device" that has wifi and access to the sprint network
answered 1 year, 4 months ago
By
takeahike66
Question

can you it in foreign countries

asked 1 year, 4 months ago
By
din
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
check the zip code on walmarts site here under the divice listing to see if it works in the area you will use it.
answered 1 year, 2 months ago
By
bam206
answer 2
No it is cdma evdo.
answered 1 year, 2 months ago
By
Wantsqualityforcheap
answer 3
No, first it's CDMA and it uses Sprint's network.
answered 1 year, 3 months ago
By
anciusd
Question

Is unlimited available?

asked 1 year, 3 months ago
By
Kim
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
The answer above about purchasing more before you run out, is not completely accurate. I was in contact with their tech support and they told me that unless you are signed up for Auto-Refill, you cannot add more data until you have run out of your current data. Which could lead to delays in getting the newly purchased data to come up live. Frankly I think that is a stupid way to do it, and told them so.

For example, you get the service and obtain an initial 3gb. When you notice you are down to 100mb, you purchase another 3gb. Now it ought to show you have 3.1GB available.

It seems if they let you do that, one could avoid unwanted breaks in service which occur when the balance hits zero and the refill has not processed yet.

I asked them to consider/pass along the suggestion. Most things that run a fluctuating type of balance, allow for this.
answered 1 year, 1 month ago
By
an anonymous customer
answer 2
As I understand it, this unit is pay as you use. You can buy as much as 8 GB good for 30 days at one time. Small users can buy 4 GB that lasts until you use it up, as long as you use some each year. Download the manager and app so you can see how much data you have left. Buy the next data chunk before you run out. This unit is 3G and works well for email and web surfing. It is not suitable for downloading movies or live streaming.
answered 1 year, 2 months ago
By
catskyer
answer 3
no, unlimited is not available
answered 1 year, 3 months ago
By
onage
Question

Does this product come with an Ethernet cord?

asked 1 year, 2 months ago
By
db
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
No, it's wireless... Only the battery, the device and a power cord for charging... It's a great toy, works wonderful... I'm thrilled to have it...
answered 1 year, 2 months ago
By
BeSpecific
answer 2
No this does not come with an ethernet cord. It is a wireless device and comes with a plug for the wall outlet and a battery.
answered 1 year, 2 months ago
By
BowBow12
answer 3
No, this is a mobile hotspot. You connect via wifi.
answered 1 year, 2 months ago
By
anciusd
Question

How do you add additional data?

asked 1 year, 2 months ago
By
jac
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
go on line to Walmart.com and purchase a card
answered 1 year, 2 months ago
By
bikewithabasket
answer 2
You can purchase additional data online through the internet carrier as your data expires. You can also sign up for an auto pay from a bank account for the 30 day plan. Walmart also sells the prepaid cards. After you hook your computer to the wireless signal you open your browser. Next you will be directly forwarded to the companies main page to make a user account. Pick what you want for GB's, pay, and you are set.
answered 1 year, 2 months ago
By
BowBow12
answer 3
You buy Mb/Gb via the Internet on the Go cards sold here or you can register a credit card. Either way, you do it online with the account you set up on their website.
http://www.internet-go.com/
answered 1 year, 2 months ago
By
anciusd
Question

will this work on a DS lite?

I am wondering if it is considered a MiFi? Does it have WEP so that a DS lite will work with it?
Hope so I need it for my grandsons DS and my lap top.
asked 1 year, 2 months ago
By
nannadebig53
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
Yes.
answered 1 year, 2 months ago
By
valueseeker9
answer 2
Yes
answered 1 year, 2 months ago
By
valueseeker9
answer 3
It surely is a MiFi.
answered 1 year, 2 months ago
By
valueseeker9
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