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Most Recent Questions
Recent Question:
do you need internet to connect a hot spot or can you catch it from the neighbor close to you?
Recent Question:
Why do I need the wifi mobile hotspot?
Recent Question:
I want to leave this in my vacation home to monitor the alarm. If left on the charger, does the unit ever go into standby or sleep mode that will
Recent Question:
Keep wifi on continuously regardless of internet activity
Questions with Most Recent Answers
Question:
Why do I need the wifi mobile hotspot?
Question:
will it work on a cruise ship in mexico and belize
Question:
can this device work in mexico
Internet on the Go Mobile Hotspot (3G)

Customer Questions & Answers for
Internet on the Go Mobile Hotspot (3G)

Easily connect to the Internet anywhere you go with the Internet on the Go Mobile Hotspot. Featuring the slim footprint of a credit card, this mobile hotspot allows you to connect up to five WiFi-enabled devices, such as tablets, laptops and e-Readers.
Customer Questions & Answers:
538 Questions
 | 
1,225 Answers
Overall Rating:
3.845 out of 5
3.8
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Product Details

Questions & Answers for Internet on the Go Internet on the Go Mobile Hotspot (3G)

Question

Will this work with a Samsung Galaxy Tab 2.

asked 1 year, 9 months ago
By
DD
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
Yes it will.
answered 1 year, 8 months ago
By
timgtech
answer 2
Internet on the Go will work with any Wi-Fi enabled device, including tablets that are Wi-Fi enabled. If your Samsung Galaxy Tab 2 is Wi-Fi enabled, it will work.
answered 1 year, 9 months ago
By
WalmartSupport
answer 3
Yes, just turn on the wifi network. Your connecting over 3g so don't expect to be watching youtube or Netflix. Good for email and web browsing dependent on the local quality of Sprint 3g in your area.
answered 1 year, 9 months ago
By
sBucks
Question

does this work with desktop computers

asked 1 year, 9 months ago
By
andrea
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
yes as long as your desktop has wireless adapter.
answered 1 year, 8 months ago
By
timgtech
answer 2
Yes it will - I'm using it now as I type this. However, you will need to get a wireless adapter. They're inexpensive at Walmart and just plug into your usb port to make your desktop wireless.
answered 1 year, 8 months ago
By
alreadyhaveanothernick
answer 3
No. Unless your desktop has wifi.
answered 1 year, 9 months ago
By
Stanwood
Question

will a pc labtop work

asked 1 year, 8 months ago
By
cal
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
yep. Any wi-fi capable device or computer.
answered 1 year, 8 months ago
By
timgtech
answer 2
If it has WiFi - and you can connect to WiFI signals, then it will connect to the Novatel, Note - You have to purchase one of the three "internet on the goal" prepaid data card. to enable the device.
answered 1 year, 8 months ago
By
takeahike66
answer 3
If it has wifi, it will work fine. We set one up and activated this device in less than 10 minutes.
answered 1 year, 8 months ago
By
an anonymous customer
Question

will i be able to watch videos on you tube without any problems?

asked 1 year, 8 months ago
By
Lucy25
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
I'm certain Timgtech, who knows this device well, meant to say the speed range is 500kbps to 1mbps. The speed on this service is slow for streaming video but Youtube and Netflix can run at 500kbps at lower video resolutions. Both of those services require a minimum of 500kbps. This network however may run slower than 500kbps at times and is not ideal for streaming. I've experienced speeds of 300kbps to 1500kbps. The good thing about the 500kbps speed is that if you find the streaming video acceptable, the slower speed uses less data than running at faster speeds with higher video resolutions.
answered 1 year, 7 months ago
By
snazzsnazz
answer 2
IT depends on the speed you are getting and signal strength. Sometimes I watch videos and they are ok. They take a minuite to buffer and load but play ok. Other times its choppy. The speed ranges from 500mbps to 1gbps on average so its really hit and miss.
answered 1 year, 7 months ago
By
timgtech
answer 3
To check the coverage areas where signal strength is strong go to http://www.truconnect.com/coverage/. If you are located in a 3G coverage area, you should expect speeds sufficient to stream videos, use Skype video conferencing and VoIP phone calls (1 to 1.4 Mbps). Like all wireless networks, there are many factors that determine what access speeds you can expect. The distance from a transmission tower and the construction of a building can greatly affect wireless reception. Being an unteathered "hotspot", one can place the unit in the room's reception sweet-spot.

TruConnect is not meant to be your primary Internet connection but is ideal for ROAD WARRIOR email, web browsing, Facebook, and moderate multi-media usage (like YouTube). TruConnect is not intended for more intensive bandwidth use such as streaming videos, like Netflix or Hulu. These and other activities like automatic software updates and cloud backup services (that may run in the background) are best done on a traditional wireline broadband network (like most home or office Wi-Fi connections). Use the MobiLink 3 Connection Manager to monitor your usage in real time. While the plans offered here for MiFi service are the most economical of their type, a traditional wired broadband service still offers greater bandwidth at lower cost.
answered 1 year, 7 months ago
By
KRXA540Shade
Question

where can I buy a wifi adapter for my desktop to work with this walmart hotspot device?

asked 1 year, 6 months ago
By
jrc
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
You may not need an additional device if your desktop is fairly new. I bought a Dell desktop a little over a year ago and it was wi-fi capable right out of the box. I just turn my little device on anywhere in the house and can use my desktop, laptop or tablet. Sometimes, without thinking, have had all three connected and running at once. No problems.
answered 1 year, 6 months ago
By
daqueenofstuff
answer 2
Any 802.11 b/g wifi adapter that is compatible with your desktop will work. All major retailers of computer electronics including Walmart sell a selection of wifi adapters.
answered 1 year, 6 months ago
By
snazzsnazz
answer 3
Check w/your computer manufacturer first and see what they suggest. WiFi adapters are available at stores like Fryes, OfficeMax and Office Depot. Probably less expensive through online vendors: Amazon, Tiger Direct, CDW, etc.
answered 1 year, 6 months ago
By
GemmaBC
Question

will this work in zip code 71862? Washington Arkansas

asked 1 year, 6 months ago
By
Becca
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
Check website.
answered 1 year, 2 months ago
By
valueseeker9
answer 2
check their website for coverage.
answered 1 year, 2 months ago
By
valueseeker9
answer 3
yes it will work in your area.
answered 1 year, 3 months ago
By
kellycat13
Question

can i use it to replace my home internet?

asked 1 year, 3 months ago
By
sunny
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
Yes if you don't use videos and TV watching on internet.
answered 1 year, 2 months ago
By
valueseeker9
answer 2
Yes. if you don't watch movies on internet.
answered 1 year, 2 months ago
By
valueseeker9
answer 3
If you are not using internet for heavy videos and TV watching like netflix or huluplus etc. Then you can save on internet bill using this device.
answered 1 year, 2 months ago
By
valueseeker9
Question

Do I need a smartphone to use this device?

asked 1 year, 2 months ago
By
dugkneeo
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
No
answered 1 year, 1 month ago
By
Txvalleygirl
answer 2
You can use any Wi-fi capable gadget on this device. Please check your gadget's documentation to set it up for use with this device.
answered 1 year, 1 month ago
By
TurinAramaia
answer 3
Any wifi capable device would work with it.
answered 1 year, 1 month ago
By
valueseeker9
Question

do i have to buy a monthly card when i buy it or does it come with inertnet time

asked 1 year, 1 month ago
By
rhi
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
There is no more 30-day plan that effectively doubled your data limits. The only plans available are:
$10 - 500MB
$25 - 1.5GB
$45 - 3GB
answered 1 year, 1 month ago
By
anciusd
answer 2
As far as I know it DOES NOT come with any internet time, you must purchase the card seperately; However, the cards DO NOT expire every month and you can continue to use it no matter how many months go by as long as you have data left on the account, then you must purchase another card or refill online when the data runs out.
answered 1 year, 1 month ago
By
Aviator92
answer 3
You can no longer buy refill cards for the Internet To Go device, it is phased out of the retail stores due to the cost and security issues involved with refill cards.

When you need to refill, you will be redirected to http://selfcare.internet-go.com/ to purchase and apply the plan megabytes directly on your device.

You will also be directed to the same website when you activate the device to add time to it.

Currently the costs are $10 for 500 MBs, $25 for 1500MBs, and $45 for 3000MBs on the "Anytime Anywhere" plan. Megabytes purchased on this plan will expire in 365 days from the last use or refill. Great for on-the-road mobile networking!

The MBs are doubled if you decide to change to the "30-days Anywhere" plan. That would mean $10 for 1000MBs, $25 for 3000MBs, and $45 for 6000MBs This is great if you watch movies or use gaming devices during a month-long vacation.
answered 1 year, 1 month ago
By
TurinAramaia
Question

does this work on ipod touch

asked 1 year, 10 months ago
By
rm
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
Yes, any Wifi device can use it.
answered 1 year, 9 months ago
By
Terrell1
answer 2
With .... Yes very nicely. Need card and data.
answered 1 year, 10 months ago
By
Tiernet
answer 3
If your iPod touch is Wi-Fi enabled, it will work.
answered 1 year, 10 months ago
By
WalmartSupport
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