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Most Recent Questions
Recent Question:
What type of data plan is required?
Recent Question:
do have to pay for it every month
Recent Question:
can i use this for my home computer without internet?
Recent Question:
what size SIM card does it take
Recent Question:
How long does the battery last with D-Link DRW-330 SG ?
Questions with Most Recent Answers
Question:
Does this run on Verizon or AT&T network?
Question:
Do I need to buy a card? If so, Why do I need it? Do I have to may every month?
Question:
Can this be used in the car during travel, and for streaming movies?
Question:
Can this be used as mobile hotspot in the car wile i travel?
Question:
after I activate this ,can i put it in my car and have mobile internet on the road/go ,anywhere
Internet on the Go Mobile Hotspot (3G)

Customer Questions & Answers for
Internet on the Go Mobile Hotspot (3G)

Easily connect to the Internet anywhere you go with the Internet on the Go Mobile Hotspot. Featuring the slim footprint of a credit card, this mobile hotspot allows you to connect up to five WiFi-enabled devices, such as tablets, laptops and e-Readers.
Customer Questions & Answers:
538 Questions
 | 
1,225 Answers
Overall Rating:
3.845 out of 5
3.8
out of
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Product Details

Questions & Answers for Internet on the Go Internet on the Go Mobile Hotspot (3G)

Question

Who is the manufacturer of the device?

Who manufacturers the item? Is there a car charger available for it?
asked 1 year, 11 months ago
By
Florida shopper
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
Novatel MiFi 2200

I don't know about a car charger. I plan to use a small converter in my car to plug it in.
answered 1 year, 10 months ago
By
Terrell1
answer 2
The unit is a Novatel 2200 The input is a standard mini usb port. A generic should work. Extra batteries work well for me.
answered 1 year, 11 months ago
By
VappyDan
answer 3
Novatel wireless
answered 1 year, 11 months ago
By
Tiernet
Question

can this device only be used if the area has free wifi i will be staying at an rv resort that has wifi but you have to pay for it

asked 1 year, 11 months ago
By
jim
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
No. It uses cellular 3G signals, so is not dependent on anything around you except whether you can get the cell signal. See http://www.internet-go.com/coverage/
answered 1 year, 10 months ago
By
Terrell1
answer 2
The system uses Sprint Cell phone as a carrier. It works anywhere there is Sprint Cell phone coverage. It has nothing to do with WiFi coverage.
answered 1 year, 11 months ago
By
VappyDan
answer 3
If you have free wifi don't waste your card point your device to the free wifi versus the card.
answered 1 year, 11 months ago
By
Tiernet
Question

Internet on the Go Mobile Hotspot

Why does it say "This phone will not work in your area" when it's not actually a phone and the refill cards supposedly do work here?
asked 2 years, 1 month ago
By
Vanc12
 - Vancouver, WA
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
Because its messed up on the website
answered 2 years ago
By
onage
 - Colorado
answer 2
There seems to be some bug in the code for this question. Do not worry about what it says as long as you are able to access the Sprint 3G network in your location. If so, the device will work. If you cannot access Sprint 3G, the device will not work.
answered 2 years ago
By
ChiMingle
 - Houston TX
answer 3
The best place to check your coverage is at http://internet-go.com/coverage. These are the most accurate coverage maps.
answered 2 years ago
By
InternetOnTheGo
Question

Is there a monthly fee

asked 1 year, 11 months ago
By
oakum
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
No. That's the beauty of it. No monthly fee. None. You buy a refill and use it until it's gone, no matter how long it takes.
answered 1 year, 10 months ago
By
Terrell1
answer 2
There is no monthly fee. Much like a prepay cell phone you "Buy" the minutes only.
answered 1 year, 11 months ago
By
VappyDan
answer 3
There two levels when you buy the data cards. One has to be used in thirty days which Is more in size, the other does not expire though you have to use it at least once a year.
answered 1 year, 11 months ago
By
Tiernet
Question

will I have to use my refill before my bonus 3gb starts or does it start from date of purchase will it all expire 30 days after my service started

asked 1 year, 9 months ago
By
mac
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
My understanding is that after your first refill (the initial one you add) expires, then the 30GB Go Bigger plan goes into effect. Then at that point you have 30 days to use it up. After 30 days is up any unused will expire and you will need to refill again.
answered 1 year, 9 months ago
By
timgtech
answer 2
No you have to buy the device then get your first refill card once that runs up the free 30 day plan will kick in.
answered 1 year, 9 months ago
By
mike0291
answer 3
the bonus starts after your first refill is exhausted.
answered 1 year, 9 months ago
By
workFH
Question

When device is on and was hooked to internet light is not flashing but solid green is it still using my data or not though it says still connected

asked 1 year, 9 months ago
By
mac
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
If it is on and connected and you are not doing anything like surfing, email, etc. then it is not using any data.
answered 1 year, 9 months ago
By
timgtech
answer 2
I may use a hair bit of data when its staying online but not very much talking very small amounts the light flashes when it receiving and sending data much like a dsl or cable modems do.
answered 1 year, 9 months ago
By
mike0291
answer 3
Like most internet routers - solid light indicates connected and blinking light indicates activity. So, no it is not using data when it is not flashing.
answered 1 year, 9 months ago
By
SimplyNoSpam
Question

will i need a home phone for the hotspot to access internet service

asked 1 year, 4 months ago
By
phillycheese
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
No
answered 1 year, 4 months ago
By
valueseeker9
answer 2
Not at all.
answered 1 year, 4 months ago
By
valueseeker9
answer 3
i didn't need one, and no phone # was requested during registration.
answered 1 year, 4 months ago
By
Charlottesgurl
Question

I have a wifi enabled laptop computer. Do I have to turn the wifi off in order to use the Internet on the Go Mobile Hotspot? Is that complicated?

asked 1 year, 10 months ago
By
edie
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
No, use use the wifi to connect to this. You click on the icon that shows your wireless networks and connect to this one.
answered 1 year, 9 months ago
By
timgtech
answer 2
No, you must turn the wifi on. It connects over wifi.

If you are connected to a different wifi access point you may have to manually disconnect from the one access point and choose to connect to the mifi broadcasting wifi hotspot. Some devices allow you to set a preferred network that will be chosen when it's available over other defined wifi networks.
answered 1 year, 10 months ago
By
sBucks
answer 3
Do NOT turn off your wifi. You want to use your Internet on the Go as your wifi SOURCE. So turn it on, look for internet connections, and the name of your device should show up, then click on it an enter the password (unless you changed it when setting up, the "name" of your device and the password is on the device). Good luck! I love my Internet on the Go Mobile Hotspot.
answered 1 year, 10 months ago
By
dsi13
Question

What does 500 MB or 3GB mean in terms of minutes of use? I will do email, look-up info, and use spread sheet.

asked 1 year, 10 months ago
By
edie
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
Well, you can't really translate MB or GB to time. 500MB can last you 3 days or 3 months depending on your usage. General web surfinf and email wil not use much. But if you are watching videos and downloading files or if your emails have a bunch of attachments that will used up mb's a lot quicker. And depends on how often you use it. If you use it here and there it will go farther than if you use it all day every day.
answered 1 year, 9 months ago
By
timgtech
answer 2
With my cable internet service this month, as of today, I've used over 15 GB - I'm conected 24/7 and only surf, read emails, watch a few youtube videos, download a few MP3s - my usage is lite compared to gamers or those with watch sports or do other high data rate trasnfer activities.

500MB will not go very far for a laptop of home computer... but you could check your email severals times a day, do some shopping and surfing, read the news, watch some videos and stay under 500MB.

To your original question, there's no way to describe minutes of use with data transfer. Higher data activity will take few minutes but will use more bandwidth, cost more. Don't keep trying to understand it as 'voice' usage because it's 'data' usage, different technologies.
answered 1 year, 10 months ago
By
Canopyfan2
answer 3
Amount of data used cannot be estimated by the minute. It will vary based on what you are specifically doing. The mifi itself provides tracking of the amount of data utilized.

Before you buy it you could install a free app that will monitor your data usage by application while connected to a wifi hotspot to get an idea of how much data your typical usage would consume. Look at an app made by Mobidia called My Data Manager. Or Onavo.
answered 1 year, 10 months ago
By
sBucks
Question

when I watch netflix will it use any of my data time?

asked 1 year, 10 months ago
By
rocco
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
Yes, any activity will use up megabytes.
answered 1 year, 9 months ago
By
timgtech
answer 2
Yes.
answered 1 year, 10 months ago
By
WalmartSupport
answer 3
Most people use this when they don't have their phone on a data plan. This is an alternate way of providing a data connection via a wifi connection to the mifi which connects over it's own 3g cell phone radio.

If you already have a data plan on your device then using this also would only be to conserve use of data on your other plan. Most smartphones will automatically route most traffic over wifi instead of your cell data plan when wifi is connected. You can disabled mobile data to be sure.

But this provides a 3g maximum speed connection so it is likely not consistently fast enough to provide a quality Netflix experience.
answered 1 year, 10 months ago
By
sBucks
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