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Most Recent Questions
Recent Question:
do the cards roll over and do they expire
Recent Question:
Can I purchase a Truconnect unit and use the walmart internet to go refill cards. Walmart is out of stock for the hotspot unit, but its manufacturer
Recent Question:
Is this plan for real? How do you sign up for it with this hotspot device?
Recent Question:
Can I connect an Ipad Air to this hotspot?
Recent Question:
What level of service is provided to prepaid customers?
Questions with Most Recent Answers
Question:
Can I connect an Ipad Air to this hotspot?
Question:
Does this function as a hot spot...
Question:
Would this device connect to my smart tv?
Question:
I still have to buy a data card right? And there is no unlimited internet access ?So this will not take the place of my current internet provider...

Customer Questions & Answers for
Internet on the Go Internet on the Go Mobile Hotspot (3G)

Easily connect to the Internet anywhere you go with the Internet on the Go Mobile Hotspot. Featuring the slim footprint of a credit card, this mobile hotspot allows you to connect up to five WiFi-enabled devices, such as tablets, laptops and e-Readers.
Customer Questions & Answers:
519 Questions
 | 
1,164 Answers
Overall Rating:
3.866 out of 5
3.9
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Product Details

Questions & Answers for Internet on the Go Internet on the Go Mobile Hotspot (3G)

Question

how many mg are offered..

how long does it last?
ius this a one time fee?
help with any detail you can please people!
asked 1 month, 3 weeks ago
By
sped
on Internet on the Go Mobile Hotspot (3G)
2 answers
Answers
answer 1
Sped, answers to your questions are easily found online, by doing research. But anyway...here's the deal. You can buy a $10 card with 500mb, a $25 with 1.5gb or $45 with 2.5gb to add as you want. (I think that's correct, or something close anyway.) Or, you can sign up for auto-refills, which are only charged to your credit card only when you run out. The one thing that makes this different than other mifi deals...is that there's no expiration of the mb's you purchase. So if you'd buy 5gb's all at once (2 X $45 cards for example), they'd be good for a full year. The only requirement is to use some of the gb's one time within one year.
answered 1 month, 2 weeks ago
By
missymoo214
answer 2
the manual says 4 hours per charge. I use it as a secondary/emergency/traveling connection and never tried to go that long.

Pretty sure I've used it for at least 2 hours constant, but usually it's just a few minutes for email or a voip phone call.

was $80 for the hardware when I bought mine. After that you create an account and buy data (megabytes or gigabytes). There are a few options there. I'm lucky if I use an entire gigabyte in a year for this device, so it's pretty cheap to run for me.

With the "GO Big - use whenever" plan - there's no time limit, buy 1.5 gig for $25 and it lasts till you use it up.

research it here -

http://www.internet-go.com/#home

PS if your looking for a primary internet connection you would use for long hours this may not be your best choice.
they're (MiFi) making newer (larger) hardware now with bigger batteries.
I like this one because it's small - a thick creditcard size.
- google is your friend
answered 1 month, 3 weeks ago
By
RCXPRT
Question

Does the hotspot connect to a desktop computer ?

asked 1 month, 2 weeks ago
By
Noncha
on Internet on the Go Mobile Hotspot (3G)
1 answer
Answers
answer 1
Well, I think I read something online that stated a desktop can be connected thru a micro USB connection? However, I believe it went on to say a desktop hooked up that way would cancel out any other wifi users.
As it's advertised...it can accommodate up to 5 wifi users. But that all is cancelled when a desktop is hooked up the way I described.
answered 1 month, 2 weeks ago
By
missymoo214
Question

Which carrier is this with and which hardware has a usb 1, 2 and micro port avail to hook up other devices?

does this work in downtown Los Angeles area and in the torrance, california area? any one hooked up there walmart phone to this device? thanks.
asked 1 month, 2 weeks ago
By
bitcadet
on Internet on the Go Mobile Hotspot (3G)
1 answer
Answers
answer 1
I think Internet on the Go is thru Sprint, but not 100% positive.
answered 1 month, 2 weeks ago
By
missymoo214
Question

Can I see still shots (not full-motion video) from my surveillance camera when using Internet-To-Go?

asked 3 months, 2 weeks ago
By
JoeFriday
on Internet on the Go Mobile Hotspot (3G)
2 answers
Answers
answer 1
no, vendor blocks incoming requests and address.
answered 1 month, 3 weeks ago
By
Technical1234
answer 2
You should be able to see what ever it is you see when it is connected to the internet.
answered 2 months, 3 weeks ago
By
McNairJones2000
Question

Is there any way to configure the unit to only allow ONE connection?

I'm sending a new Internet-on-the-GO to my mother for her laptop. Is there any chance if left on....a neighbor could use it unbeknownst to my mom? I ask because I've read that anyone within 30ft can access her mifi hotspot. Also, I've read that powering off then on, uses up 1MB. Is that true? Lastly, does anyone know if the units can be adjusted to only allow one user at a time??? Thanks.
asked 1 month, 3 weeks ago
By
haley
on Internet on the Go Mobile Hotspot (3G)
1 answer
Answers
answer 1
should turn it off when not in use - saves battery.

if you can setup a regular home router you can setup this one.

always setup a secure connection so freeloaders can't use your data up.

require a password to let your mom (or others you want to) use the hotspot.
That's probably enough, but if you really want more security -
use MAC Filtering to only allow specific device(s) to be able to use the hotspot.

you can also set the number of connections allowed at a time.

don't know about the 1m powerup thing, that seems excessive - but in the scheme of things that's not much even if it does. - OK well, I did just connect and login into my account online then after a minute or two shutoff the hotspot. went online with my other connection just to check and it did register 1 meg usage. That might be the smallest unit it reports or a min usage.

ps - bare in mind, if you setup the hotspot so only one particular device can use it, and that device dies/gets lost - whatever, you will need to do a factory reset on the hotspot and reprogram it again. Not really a big deal, just a heads up.
answered 1 month, 3 weeks ago
By
RCXPRT
Question

internet on the go

If my device is off but hot spot still showing green am I being charged
asked 1 month, 3 weeks ago
By
dk
on Internet on the Go Mobile Hotspot (3G)
1 answer
Answers
answer 1
login into your account and check you usage - that will tell you.

I always turn mine off when not in use, to conserve battery.

The flashing green light means data is being sent/recieved, the steady green power light just means it's on. flashing = using data.
answered 1 month, 3 weeks ago
By
RCXPRT
Question

How can I connect my Internet on the Go without previous user's information

I have purchased a second hand Internet on the Go and cannot connect because i do not have the previous registered users information. How can I get my device connected? Thank you!
asked 1 month, 3 weeks ago
By
Shawna
on Internet on the Go Mobile Hotspot (3G)
2 answers
Answers
answer 1
Well, I don't know if I can help...but I just bought a new one & hooked it up. The cust service number is 855-925-2666. As the new owner, I had to set up an "owner account" using the serial number on the bottom of the unit. So, if at all possible, ask the previous owner for his/her password & info. My guess is that without that info, there would be suspicion that your Internet on the Go is a stolen unit.
answered 1 month, 3 weeks ago
By
missymoo214
answer 2
go to the web site and get the customer service phone number and call them to see if your able to reset it.....good luck
answered 1 month, 3 weeks ago
By
MisterCheapskate
Question

After purchasing this card, when do I need to purchase a new one?

asked 2 months ago
By
Mommyof3
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
you should be able to go to the web site you used to register and set up your account, then you can see how many minutes you used and how much your have left.
answered 1 month, 3 weeks ago
By
MisterCheapskate
answer 2
When you run out of data. They sell 500 megabytes for $10; 1.5 gigabytes for $25 & 3 gigabytes for $45. It really depends on how fast you use the data. You can also refill with a debit or credit card.
answered 1 month, 3 weeks ago
By
lisa4r
answer 3
Buy it whenever you need it, easiest to buy online and use the auto-renew plan with a credit card. You don't need to purchase more data time until you use up all your current purchase, which might be 1, 2 or 3 years from now as the purchase does not time out if you use it at least once a year
answered 2 months ago
By
Daavve
Question

Would this work for online classes at community college?

I've read that this unit is best for checking email, facebook, and shopping. But I wonder if my data would be used up too quickly doing school work?
Right now I go to the library to use the free Wi-Fi but I'm going to double up my classes next quarter and I don't want to have to depend on the library being open.
asked 1 month, 4 weeks ago
By
xyz
on Internet on the Go Mobile Hotspot (3G)
3 answers
Answers
answer 1
I do not recommend this for you....read my basic review on this device
answered 1 month, 3 weeks ago
By
MisterCheapskate
answer 2
I guess you could - I don't see why not but I wonder how quickly you would burn through data. It would probably be cheaper to continue going to the library.
answered 1 month, 3 weeks ago
By
lisa4r
answer 3
Some light web browsing will work, but eat up quite a bit of the data plan quickly.

If you are streaming data of ANY kind, or taking online classes forget it.
answered 1 month, 3 weeks ago
By
TripleTech
Question

Is this easy to install? Do you install at home then travel?

asked 1 month, 4 weeks ago
By
woz
on Internet on the Go Mobile Hotspot (3G)
2 answers
Answers
answer 1
you get online with another pc connection, then you register it, add the minutes from the card your have to buy separately...tip buy the $10 CARD because if your you don't like the MIFI device and return it to Wal-Mart...you will not get a refund for the $10 card.
answered 1 month, 3 weeks ago
By
MisterCheapskate
answer 2
Yes it was easy to install. I did it at home but you could install it from anywhere as long as you have a computer or tablet. You can load data with a credit or debit card or a refill card purchased from Wal-Mart website. It comes as a download and you just punch in the numbers. It does take some time (up to 4 hrs) to charge initially.
answered 1 month, 3 weeks ago
By
lisa4r
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