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Most Recent Questions
Recent Question:
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Recent Question:
Bought a Z288L hotspot- good for up to 5 units
Recent Question:
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Recent Question:
Does your time run out at end of month or rollover?
Recent Question:
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Internet on the Go Mobile Hotspot (3G)

Customer Questions & Answers for
Internet on the Go Mobile Hotspot (3G)

Easily connect to the Internet anywhere you go with the Internet on the Go Mobile Hotspot. Featuring the slim footprint of a credit card, this mobile hotspot allows you to connect up to five WiFi-enabled devices, such as tablets, laptops and e-Readers.
Customer Questions & Answers:
538 Questions
 | 
1,226 Answers
Overall Rating:
3.845 out of 5
3.8
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Product Details

Questions & Answers for Internet on the Go Internet on the Go Mobile Hotspot (3G)

Question

INTERNET ON THE GO SECURITY

What security is provided on this device??

What is the power connector??
asked 6 months ago
By
Bill
on Internet on the Go Mobile Hotspot (3G)
1 answer
Answers
answer 1
As far as the WIFI goes, all the typical options are available. You can set it to be anything from unsecure to secure via an admin page the device hosts after you connect to it. Specific options are (just to name a few) TKIP, PSA, WEP, WPA, WPA2

Power connector is micro usb. Power supply in box is rated at 1.05amp
answered 5 months, 2 weeks ago
By
damage31
Question

will this device also work with my printer,..wireless hp?

asked 6 months ago
By
vicki
on Internet on the Go Mobile Hotspot (3G)
1 answer
Answers
answer 1
This works the same way as a home wi-fi. Yes, it will work with your printer.
answered 6 months ago
By
MsBailey
Question

is this a secure data link or is like a public wifi

asked 6 months ago
By
Sunny
on Internet on the Go Mobile Hotspot (3G)
2 answers
Answers
answer 1
This is a secure connection. You will get a network password.
answered 6 months ago
By
CommunityAnswer
answer 2
Secure link yes. They give you the password when you purchase the product so do not share the password and you will be fine. I have had mine for over a year now and never had a problem
answered 6 months ago
By
bikewithabasket
Question

how does this work? also how many gigabytes do you get with each card? thank you.

asked 1 year, 2 months ago
By
ann
on Internet on the Go Mobile Hotspot (3G)
2 answers
Answers
answer 1
500 MB or about a half GB is $10. It depends on how much you pay for the prepaid card. ($10, $25, $45)
answered 6 months ago
By
bikewithabasket
answer 2
$10 for a 500 mb card. 500 mb = half a gig (1000 mb)
answered 1 year, 1 month ago
By
CaliGirl75
Question

internet on the go

If my device is off but hot spot still showing green am I being charged
asked 9 months ago
By
dk
on Internet on the Go Mobile Hotspot (3G)
2 answers
Answers
answer 1
not unless you are connected and using wifi-you are just draining your battery
answered 6 months ago
By
bikewithabasket
answer 2
login into your account and check you usage - that will tell you.

I always turn mine off when not in use, to conserve battery.

The flashing green light means data is being sent/recieved, the steady green power light just means it's on. flashing = using data.
answered 9 months ago
By
RCXPRT
Question

Does this work on a wireless Desktop?

Whatever happened to freedom of connecting through a wireless company instead of phone companies?
asked 9 months ago
By
Ralph
on Internet on the Go Mobile Hotspot (3G)
2 answers
Answers
answer 1
yes
answered 6 months ago
By
bikewithabasket
answer 2
If your desktop computer is equipped with WiFi, it should work fine.
answered 6 months ago
By
gmoises
Question

Internet on the go isnt working

I am trying to register but when it asks for the serial number it tells me it is incorrect
asked 9 months ago
By
Manuel
on Internet on the Go Mobile Hotspot (3G)
2 answers
Answers
answer 1
check the back of your device, the serial number is there AND on the paperwork you received with the device.
answered 6 months ago
By
bikewithabasket
answer 2
Same problem here and no response from support on the issue.
answered 6 months ago
By
NoSpam1
Question

i have an online class tutorial with videos would this device work for me

asked 7 months ago
By
Bee
on Internet on the Go Mobile Hotspot (3G)
2 answers
Answers
answer 1
Do not use this with video, it will cost you a small fortune.
answered 6 months ago
By
bikewithabasket
answer 2
Yes, this device would work for online classes and videos.
answered 7 months ago
By
CommunityAnswer
Question

I have the same type of device from another vendor. Can I use this serice with it?

The device was from Truconnect, but I have dropped their service. I would like to know if it is useable with the IotG service.
asked 7 months ago
By
jmwvkw
on Internet on the Go Mobile Hotspot (3G)
1 answer
Answers
answer 1
Same device BUT you cannot use it with the WalMart service. You must have the WalMart device to use WalMart service as I understand. Funny I had the TruConnect device, saw this at WalMart, returned my TruConnect device because if you check WalMart has the EXACT same service only much cheaper.
answered 6 months ago
By
bikewithabasket
Question

Ip address

is it that every time i connect hotspot to my laptop,it will get a different IP address that is it will always get dynamic Ip address
asked 6 months ago
By
David
on Internet on the Go Mobile Hotspot (3G)
1 answer
Answers
answer 1
I have my device (laptop, iPad, iPod Touch) remember the "link and password" I have not had to enter the password again unless I "reset" the device.
answered 6 months ago
By
bikewithabasket
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