what do I do when a whole box of strips don't work
I have been getting relion strips since september 2013 and this is the 3rd box ,I us relion because it is affordable but even at 9.00 dollars a box become costly when they don't work.
asked 3 months, 3 weeks ago
on ReliOn Prime Blood Glucose Test Strips, 50ct
Take it back to the store.
answered 1 month, 4 weeks ago
COULD BE YOUR INSTRUMENT - IS THE BATTERY DEAD? WHAT HAPPENS WHEN YOU PUSH THE STRIP INTO THE SLOT - DOES THE DISPLAY WORK - IF NOT, BATTERY IS PERHAPS DEAD. THE PAPER YOU GOT WITH THE INSTRUMENT TELLS YOU HOW TO REPLACE THE BATTERY, BUT FOR THE LOW COST OF THE INSTRUMENT PROBABLY WOULD BE BETTER IDEA TO JUST BUY NEW ANALYZER - IF IT DOES NOT WORK WALMART WILL GIVE YOU A REFUND OR REPLACEMENET - I HAVE TWO OF THEIR METERS AND BOTH HAVE WORKED GREAT AND HAVE NEVER HAD A STRIP FAIL EXCEPT WHEN I PUSH THE STRIP IN INCORRECTLY.
answered 2 months, 3 weeks ago
Return them and do not order them again. If you call the company and the problem is with the product, most on line companies will send you a free postage paid return label or labels.