black screen and dial pad
When i make a call and I have to choose options I can't. Even for my voice mail, I get connected and my screen is off and there is not way to turn it on until the call is ended. The company ask me for my password, I can't give them and the company hang up on me, and then the screen is back. I called net10 but they said they can't fix it because they only give services and follow the instructions of the book. Well how can I fix it if i dont even have a phone number to call.. ZTE z990g
asked 1 year, 4 months ago
on NET10 ZTE Merit Z990G Prepaid Cell Phone
Might want to try to touch the screen during the call OR hit the unlocked/power button on the top.
if you tap the screen, it should make it light back up. i had the same problem, but i kept tapping until it worked. or, you can press the home button and go to your notifications at the top, click in-call again, and press dialpad. then move your finger around so it doesn't go black again.
answered 1 year, 2 months ago