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Customer Questions & Answers for
Straight Talk Straight Talk ZTE Merit Z990G Prepaid Cell Phone

Made with a 3.5" touchscreen, the ZTE Merit Z990G Straight Talk Prepaid Cell Phone gives you bright and clear web browsing and messaging. With access to over 450,000 apps on Google Play, the ZTE Straight Talk Phone gives you endless ways to customize your phone. Plus, the 5MP camera and video recorder on the ZTE Straight Talk Phone allows you to capture all your special moments. With GPS capabilities, the ZTE Straight Talk Phone lets you know where you're going, no matter where you are. The Android 2.3 operating system and 600MHz processor on this straight talk cell phone ensures a fast, intuitive response. With Straight Talk Cell Phones, the ZTE Merit Z990G Straight Talk Prepaid Cell Phone is the choice for anyone who needs more than the basics of a cell phone.
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Product Details

Questions & Answers for Straight Talk Straight Talk ZTE Merit Z990G Prepaid Cell Phone

Question

how do you turn the browser on/off on zte merrit z990g

Ihave a problem with the internet not connecting.access forbidden
asked 1 year, 11 months ago
By
wayne
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
I have this problem occasionally too. It's frustrating, but I found out that if you just turn the phone off and then back on, it usually fixes it. The key word seems to be that "access forbidden" warning.
answered 1 year, 11 months ago
By
rebel260
answer 2
That error generally occurs when Straight Talk has blocked your service to the net.

You will probably need to call their Customer Service to get unlocked.

Straight Talk limits are rumored, though not confirmed, to be 100mb per day, 2GB per 30 day service card.

Straight Talk reserves the right to throttle/shut off your service for "abuse" of the network. Please remember that even though AT&T is the provider, Straight Talk is only renting space on the towers.
answered 1 year, 11 months ago
By
Jarryed
Question

my android zte says phone storage space is getting low how can i clear that off?

with clearing the storage space i dont want to lose any info such as pictures contacts or ringtones/videos or any apps i use and mess my phone up
asked 1 year, 11 months ago
By
nea
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
Low storage space and a lot of preloaded garbage aps that you can't get rid of seems to be a problem with most of the lower priced androids - ZTE included. Go in to "manage your aps" and you can move a lot of what you have to the SD card to open space. Past that, you'll need to look online for instructions on how to remove some of the preloaded stuff.
answered 1 year, 11 months ago
By
rebel260
answer 2
This is only a notification prompt when the phone gets below 20mb of free space.

Continue to do as you have with clearing ram and closing programs.

Also restart your phone.

When I had the AT&T version of this phone, I simply uninstalled the updates to Maps, Youtube, Voice Search, anything Google and it left with me with around 50mb of unused space. You could also try to move as many things to the SDcard as you can through an app called app2sd.

If you don't use the GPS, that could be used as a solution.
answered 1 year, 11 months ago
By
Jarryed
Question

what is the difference between ZTE Merit 990 GSM and ZTE Merit Z990G?

asked 1 year, 11 months ago
By
may
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
Hi May,

There is "No" difference. Its the same phone/meaning.

The "Z" is for ZTE and the "G" is for GSM(any phone that ends in "G" will have a SIM(Single Inline Memory) Card.

The two systems are GSM and CDMA(no SIM Card).

I tested this phone in 99 zip codes on a trip along the East Coast on a trip and it worked fine.

Have a good day.
answered 1 year, 11 months ago
By
Sweetpeacm06
answer 2
Nothing. It is the exact same phone.

The Merit 990 GSM comes with a lunch on us offer. You will receive a $10 gift card to a number of restaurants.

Simply follow the directions for claiming the card from inside the packaging.
answered 1 year, 11 months ago
By
Jarryed
Question

i cant call 611 from my phone to add minutea

asked 1 year, 8 months ago
By
nik
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
*611
answered 1 year, 4 months ago
By
shotoshine
answer 2
You don't add minutes on Straight Talk. You have a $30 plan with limited minutes or the $45 plan with unlimited minutes. Either check the website at www.straighttalk.com or call customer service direct and hope you can understand them.
answered 1 year, 6 months ago
By
rebel260
Question

radio

does this phone have a radio to get pandora
asked 1 year, 11 months ago
By
linda
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
Yes, but there's an even better app. It's called Tune-in Radio. Its free, try it.
answered 1 year, 11 months ago
By
Tech990
 - Cambridge, OH
answer 2
This phone does not have a FM radio, but you download the Pandora app from Google Play.
answered 1 year, 11 months ago
By
Jarryed
Question

does the zte merit phone have front camera

asked 1 year, 9 months ago
By
h town
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
No, it does not.
answered 1 year, 9 months ago
By
jheld
answer 2
No
answered 1 year, 9 months ago
By
CitrusCtyMom
Question

is the phone verivon towers

asked 1 year, 11 months ago
By
mcwp
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
No, it uses AT&T Towers.
answered 1 year, 11 months ago
By
Tech990
 - Cambridge, OH
answer 2
No.

This is a GSM AT&T phone. Verizon is mostly CDMA still.

CMDA and GSM technologies are not compatible with each other.
answered 1 year, 11 months ago
By
Jarryed
Question

If you are an At&t customer can you retain the same phone number if you switch to straight talk?

asked 2 years, 1 month ago
By
mpip
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
Yes, we had an AT & T landline and had the Walmart Associate start the process to port the landline AT& T number to the cell. Everything went smoothly!
answered 2 years ago
By
katieme
 - Indiana
answer 2
Yes you can.

You will need to contact AT&T to get your account number and pin.

Then use "transfer number from another company" on the website when you activate this phone. Input those numbers during activation.This device will then become active with your current number. Your AT&T phone will pretty much cease to work once you go through the activation and porting processes.

99% of the time, you will have a full functioning phone within an hour or two.
answered 2 years, 1 month ago
By
Jarryed
Question

i have a zte merit android phone

My navigation will not connect just keeps saying searching for gps. i have went to maps and cleared the cache and forceclosed it. I dont know what to do
asked 1 year, 11 months ago
By
kellbell
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
Seems to be a problem with multiple phones and Google is aware of it.
answered 1 year, 11 months ago
By
1Ben
answer 2
GPS can sometimes take a few minutes to sync up. Just give it time. You can also try turning off GPS, and then re-enabling it.
answered 1 year, 11 months ago
By
Jarryed
Question

voice mail

how do I reset my voice mail?
asked 1 year, 8 months ago
By
1eyeed
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
call your voicemail and listen to the options. you should have option to change it.
answered 1 year, 4 months ago
By
shotoshine
answer 2
Contact Straight Talk customer service.
answered 1 year, 8 months ago
By
BJM1712
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