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Most Recent Questions
Recent Question:
Can you calibrate your finger to touch?
Recent Question:
Can I keep my current land-line number?
Recent Question:
can I switch my current straight talk number to this phone
Recent Question:
Does this phone have a camera on the front and back?
Questions with Most Recent Answers
Question:
Could this phone be switched over to consumer cellular with changing of SIM card.
Question:
Does this phone works with any other service provider (like AT&T) or it only works with verizon?
Question:
Is this the 1st or 2nd generation Moto G phone?
Question:
Great phone but if talking for 2 hours it will drop your call. That's right at the 2 hour mark. do anyone else have this problem?

Customer Questions & Answers for
Straight Talk Straight Talk ZTE Merit Z990G Prepaid Cell Phone

Made with a 3.5" touchscreen, the ZTE Merit Z990G Straight Talk Prepaid Cell Phone gives you bright and clear web browsing and messaging. With access to over 450,000 apps on Google Play, the ZTE Straight Talk Phone gives you endless ways to customize your phone. Plus, the 5MP camera and video recorder on the ZTE Straight Talk Phone allows you to capture all your special moments. With GPS capabilities, the ZTE Straight Talk Phone lets you know where you're going, no matter where you are. The Android 2.3 operating system and 600MHz processor on this straight talk cell phone ensures a fast, intuitive response. With Straight Talk Cell Phones, the ZTE Merit Z990G Straight Talk Prepaid Cell Phone is the choice for anyone who needs more than the basics of a cell phone.
Customer Questions & Answers:
350 Questions
 | 
565 Answers
Overall Rating:
3.296 out of 5
3.3
out of
5
Product Details

Questions & Answers for Straight Talk Straight Talk ZTE Merit Z990G Prepaid Cell Phone

Question

why does my phone keep shutting itself off

while charging my phone shuts itself off im guessing when its done charging and in order to turn it back on i have to take the battery out and put it back in then boot it back up
asked 2 years ago
By
brattsss
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
I would exchange if you still can. I have had mine for 11 monthes and it has never done that.
answered 1 year, 10 months ago
By
aroundtheclock
answer 2
When you face this issue, troubleshoot the device by turning off your phone,Press and hold “Vol+”, “Menu”, and “Power” key until the phone goes to recovery mode.Use “Vol+” and “Vol-“ to move the cursor up and down.Move cursor to “wipe data/factory reset”, press “Back” key to select it.Now move cursor down to “Yes – delete all user data” and press “Back” to select it.The data will be erased.The cursor will be on “reboot system now” at the end, so just press “Back” key to reboot the phone normally.Note: All user data will be completely cleared; the phone will be in a factory reset status.
answered 2 years ago
By
Ashanthi
Question

will i be able to call uk with model # Z990G

asked 2 years, 4 months ago
By
Bernita
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
Straight talk has an international plan at higher price. The $45 plan doesn't allow outside the US.
answered 2 years, 4 months ago
By
rebel260
answer 2
With the use of the $60 Unlimited International Plan you will be able to.
answered 2 years, 4 months ago
By
Jarryed
Question

how do i get the song to stop playing in the music player?

I played a song from my playlist. now I cant seem to get the song to stop playing?!? I looked for stop end or exit and haven't found nothing. please help if you know. I even shut off my phone and it was still there on play!?!
asked 2 years ago
By
jeanner
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
To stop music from playing constantly:
select Play Music
select song that keeps playing
while song is playing press lower left button on phone
then select clear queue
answered 1 year, 11 months ago
By
etxalarmguy
answer 2
When you face such kind of problems , you need to reset the phone.This will help the phone to get into recovery mode and would work alright.
answered 2 years ago
By
KTBB123
Question

who gives service in my ciy for this phone

asked 2 years ago
By
jimbo
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
AT&T no matter where you go
answered 1 year, 11 months ago
By
Hoosick25
answer 2
It's GSM. That means AT&T
answered 1 year, 11 months ago
By
rebel260
Question

How do I puchase Straight talk plan after buyingf phone on line?

How do I purchase the unlimited Straight talk plan from Walmart? Do I go to the local store when I get my phone on line?
asked 1 year, 9 months ago
By
Karen
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
You can go online to straighttalk.com to get on their auto refill plan or call customer service. Our walmart doesn't do ST yet.
answered 1 year, 8 months ago
By
NanasBabies
answer 2
yes thats the only place to get them
answered 1 year, 9 months ago
By
freedom102565
Question

Would I be able to download Skype or a similar app on this phone?

asked 1 year, 10 months ago
By
Morgan
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
no not compatable with that program
answered 1 year, 10 months ago
By
XxNeonSharpiesxX
answer 2
Yes. you can download the skype app for this phone
answered 1 year, 10 months ago
By
LissaKaye2
Question

can you set different ringtones for text messages?

asked 2 years, 1 month ago
By
trac
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
Yes.
answered 1 year, 10 months ago
By
aroundtheclock
answer 2
Yes, we can. The method: please access to the main menu ——Contacts——choose the contact that you want to set incoming call ringtone, then press: Menu——Options——Ringtone--Select phone ringtone (open the ringtone list to choose the ringtone)/Select from music(open the music directory to choose the ringtone ).
answered 2 years ago
By
RobinJack
Question

Why does my ZTE Merit power it's self down?

My ZTE Straight Talk powers it's self down 3-4 times a week promptly at 11 pm. Then it powers up again. Then it plays the TracFone power up tone that cannot be silenced or turned down. Wakes the house up! Can I fix this in any way?
asked 1 year, 11 months ago
By
Sid23
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
Try doing a hard reset on the phone, take the battery out while the phone is still on, hold the power button for 30 seconds no less than 25-30 seconds and then replace battery and turn back on, should fix the problem
answered 1 year, 11 months ago
By
Hoosick25
answer 2
its a weird issue to say the least... try resetting your phone to factory defaults...
answered 1 year, 11 months ago
By
meanfatrat
Question

Can I use this phone with a AT&T Go phone sim?

asked 2 years, 1 month ago
By
SashaMaye
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
There is really no need to. It is an at&t tower phone. Straight talk charges less than att for the unlimited service, and you can keep your number if you transfer to it.
answered 1 year, 9 months ago
By
shotoshine
answer 2
No you have to use the straight talk sim card.
answered 1 year, 11 months ago
By
Caramel0819
Question

do it cover all of u.s.a. ?

n.dakota ?
asked 2 years ago
By
jj
on Straight Talk ZTE Merit Z990G Prepaid Cell Phone
2 answers
Answers
answer 1
Anywhere covered by AT&T towers
answered 1 year, 11 months ago
By
Hoosick25
answer 2
yes
answered 2 years ago
By
littletore
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