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VIZIO Silver CA27-A2 All-in-One Desktop PC with Intel Core i7-3610QM Processor with 27" HD Monitor and Windows 7 Home Premium with Windows 8 Pro Upgrade Option

Customer Questions & Answers for
VIZIO Silver CA27-A2 All-in-One Desktop PC with Intel Core i7-3610QM Processor with 27" HD Monitor and Windows 7 Home Premium with Windows 8 Pro Upgrade Option

The Vizio CA27-A2 All-in-One Desktop PC has everything you need to compute with ease. Microsoft Windows 7 Home Premium lets you complete any task. Connect with friends and family on the built-in webcam.
Customer Questions & Answers:
11 Questions
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29 Answers
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Product Details

Questions & Answers for Vizio VIZIO Silver CA27-A2 All-in-One Desktop PC with Intel Core i7-3610QM Processor with 27" HD Monitor and Windows 7 Home Premium with Windows 8 Pro Upgrade Option

Question

Are they HDMI OUT or IN? i'd like to hook it to my flat screen TV as well.

asked 2 years, 3 months ago
By
KevinComputer
on VIZIO Silver CA27-A2 All-in-One Desktop PC with Intel Core i7-3610QM Processor with 27" HD Monitor and Windows 7 Home Premium with Windows 8 Pro Upgrade Option
6 answers
Answers
answer 1
There are 2 HDMI in's no outs. You will have to purchase a USB to HDMI out. They are about $60
answered 2 years, 2 months ago
By
Huffmat
 - Dallas, TX
answer 2
Sorry, according to the manual you can only add devices like a Set-Top Box, Xbox/PS3 or other HDMI capable device. It cannot serve a secondary monitor; in other words; only HDMI-IN.
answered 2 years, 2 months ago
By
FromTheIslandOfGuam
 - Agana, GU
answer 3
Me too, but all that I've read says they are HDMI IN, not OUT. Bummer, wish it did have an HDMI out, or at least some video out.
answered 2 years, 2 months ago
By
pd3000
 - pd3000
answer 4
The All in One computers are HDMI inputs, there aren't any video outputs. If you have any additional questions please contact the VIZIO PC Support team at chat.vizio.com, techsupp@vizio.com, or 1-877-878-4946!
answered 2 years, 3 months ago
By
VIZIOSupport
 - South Dakota, USA
answer 5
The HDMI ports on the All in One PC's are inputs. There are USB dongles/adapters that will facilitate this function.
answered 2 years, 3 months ago
By
VIZIOSupport
 - South Dakota, USA
answer 6
looks like they're only IN. vizio's site doesn't mention anything about OUT
answered 2 years, 3 months ago
By
Tarlok
Question

In the picture, what is the rhomboid-shaped box to the right of the monitor?

asked 2 years, 3 months ago
By
KevinComputer
on VIZIO Silver CA27-A2 All-in-One Desktop PC with Intel Core i7-3610QM Processor with 27" HD Monitor and Windows 7 Home Premium with Windows 8 Pro Upgrade Option
5 answers
Answers
answer 1
It's a sub and the power supply for the monitor/pc all in one.
answered 2 years, 2 months ago
By
Huffmat
 - Dallas, TX
answer 2
The box is the subwoofer for the 2.1 sound. I'm not sure if it doubles as a power supply, but that is the basic answer.
answered 2 years, 2 months ago
By
pd3000
 - pd3000
answer 3
This is the subwoofer/power supply. If you have any additional questions please contact our PC Support Team at chat.vizio.com, techsupp@vizio.com, or by phone at 1-877-878-4946!
answered 2 years, 3 months ago
By
VIZIOSupport
 - South Dakota, USA
answer 4
The box located by the monitor is the sub woofer and power supply for the PC. This allows you to hear 2.1 audio from the PC.
answered 2 years, 3 months ago
By
VIZIOSupport
 - South Dakota, USA
answer 5
that's the sub woofer
answered 2 years, 3 months ago
By
Tarlok
Question

what to do for playing dvd on this desktop?

Hi I would like to know what I would need to play dvd on this vizio desktop?
thank you
asked 2 years, 3 months ago
By
silene
 - NH
on VIZIO Silver CA27-A2 All-in-One Desktop PC with Intel Core i7-3610QM Processor with 27" HD Monitor and Windows 7 Home Premium with Windows 8 Pro Upgrade Option
4 answers
Answers
answer 1
You will need to purchase an external DVD or BR drive. They are cheap...not a big deal.
answered 2 years, 2 months ago
By
Huffmat
 - Dallas, TX
answer 2
I suggest you buy a USB dvd-rom (or RW if you also want to make your own DVD's) to allow your DVD to be played. Or perhaps make it even simpler; use one of the two HDMI ports on this all-in-one to connect your DVD/Blu-Ray player and you can watch it using the remote that comes with it. Interesting side note; the computer can stay off at that time and you can simply use the monitor to watch your movie (saves power:-))
answered 2 years, 2 months ago
By
FromTheIslandOfGuam
 - Agana, GU
answer 3
An external USB (2 or 3) DVD/BluRay drive through your computer, or a stand alone DVD/BluRay player that would plug into one of the two HDMI inputs, which would obviously require an HDMI cable.
answered 2 years, 2 months ago
By
pd3000
answer 4
Since there is not an optical drive on our All In Ones you would need an external CD/DVD player/recorder connected via USB, or a Blu-ray player connected via HDMI.

Thank you for contacting VIZIO and taking the time to give us your feedback, we appreciate hearing from you! Should you have any more have any questions, please don’t hesitate to contact our PC Support Team through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or by phone: 1-877-878-4946.
answered 2 years, 3 months ago
By
VIZIOSupport
 - South Dakota, USA
Question

is this all-in-one touch screen ???

asked 2 years, 2 months ago
By
Magahd
on VIZIO Silver CA27-A2 All-in-One Desktop PC with Intel Core i7-3610QM Processor with 27" HD Monitor and Windows 7 Home Premium with Windows 8 Pro Upgrade Option
3 answers
Answers
answer 1
Thank you for your question.

The VIZIO PC does not come with a touch screen.

If you need any additional assistance feel free to contact VIZIO at 1-888-849-4623 or chat with us at chat.vizio.com.
answered 2 years, 1 month ago
By
VIZIOSupport
 - South Dakota, USA
answer 2
No, you would have thought with Windows 8 on the way it would have been. I have played on a friends PC that was touchscreen and thought it was over rated.
answered 2 years, 2 months ago
By
Huffmat
 - Dallas, TX
answer 3
No, it has no touch screen, but a track-pad which works similar and probably even better than moving your fingers across a screen this size.
answered 2 years, 2 months ago
By
FromTheIslandOfGuam
 - Agana, GU
Question

Where is te CPU housed/located?

I don't see the traditional "tower" to hold the Mother Board, CPU, RAM, etc.?
asked 2 years, 3 months ago
By
an anonymous customer
on VIZIO Silver CA27-A2 All-in-One Desktop PC with Intel Core i7-3610QM Processor with 27" HD Monitor and Windows 7 Home Premium with Windows 8 Pro Upgrade Option
3 answers
Answers
answer 1
It's in the silver base of the monitor.
answered 2 years, 2 months ago
By
Huffmat
 - Dallas, TX
answer 2
Thank you for your question.

The components are housed in the base of the PC, the power supply is in the sub.

If you have any additional questions please contact our PC Support Team through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or by phone: 1-877-878-4946.
answered 2 years, 2 months ago
By
VIZIOSupport
 - South Dakota, USA
answer 3
The computer itself is housed in the base of the stand, ie, the flat part that sits on your desk. There are numerous ports on the back and the right hand side of this area, as visible in the product pictures.
answered 2 years, 2 months ago
By
pd3000
Question

On the all-in-one desktop PCs, are the cpu chips socketed or soldered onto the mainboard? Is the hdd/ssd combo in the CA27-A2 a hybrid or 2 drives?

I completely understand and respect Vizio's policy prohibiting user attempts to upgrade or service these units; however, I'm a tinkerer at heart and sometimes I just need to "explore", after the warranty has expired, of course.
asked 2 years, 2 months ago
By
WillyTheWonk
on VIZIO Silver CA27-A2 All-in-One Desktop PC with Intel Core i7-3610QM Processor with 27" HD Monitor and Windows 7 Home Premium with Windows 8 Pro Upgrade Option
2 answers
Answers
answer 1
I am guessing the cpu is soldered, actually the cpu is the same i7 that is made for laptops, not desktops. The ssd is probably another chip attached to the motherboard...it doesn't even show up and cannot be used to write to. You are going to have to have some tiny hands to tinker with it though. To me it's basically a laptop with a big monitor attached to it!
answered 2 years, 2 months ago
By
Huffmat
 - Dallas, TX
answer 2
Thank you for your question.

The CPU is socketed, however it's a custom build, so support of other CPU's would be limited by the BIOS. The HDD and SSD are 2 separate drives, the SSD being pre-cache only and not user accessible.

If you have any additional questions please contact our PC Support Team through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or by phone: 1-877-878-4946
answered 2 years, 2 months ago
By
VIZIOSupport
 - South Dakota, USA
Question

Can you upgrade the memory to 16 g?

Is the memory upgradeable? How many slots?
asked 2 years, 3 months ago
By
ssstoneybird
 - N. Florida
on VIZIO Silver CA27-A2 All-in-One Desktop PC with Intel Core i7-3610QM Processor with 27" HD Monitor and Windows 7 Home Premium with Windows 8 Pro Upgrade Option
2 answers
Answers
answer 1
There is no instructions to do so and Vizio does not recommend installing/upgrading memory per their website.
answered 2 years, 2 months ago
By
Huffmat
 - Dallas, TX
answer 2
Thank you for your question.

As far as upgradeability of RAM for our PC's, it depends on the model. The standard notebook and All in One models do utilize 2 memory slots that can be upgraded. The Thin & Light due to its form factor is not upgradeable. This is by design on the Thin & Light series to achieve the ultra-thin profile of the unit.

However Vizio does not support upgrading memory or components in any units, and any damage caused by the opening of the chassis, or by improper grounding of the operator during the upgrade is NOT covered under warranty. We will support the components that were supplied with the PC and software installed, unless deemed an issue caused by the upgrading of parts. Any units serviced with customer installed hardware can not be accounted for and may not be returned if the unit was replaced in service.

If you have any additional questions please contact our PC Support Team through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or by phone: 1-877-878-4946.
answered 2 years, 2 months ago
By
VIZIOSupport
 - South Dakota, USA
Question

cd-drive

does this computer have a cd -drive
asked 2 years ago
By
an anonymous customer
on VIZIO Silver CA27-A2 All-in-One Desktop PC with Intel Core i7-3610QM Processor with 27" HD Monitor and Windows 7 Home Premium with Windows 8 Pro Upgrade Option
2 answers
Answers
answer 1
Thank you for inquiring about our product.

Because of our sleek design and thin form factor we were not able to incorporate an optical drive. We understand this may be a problem for some customers so we do have solutions in those instances.

Thanks and have a great day!
answered 1 year, 11 months ago
By
VIZIOEntertainmentExpert
answer 2
no but you can add one it have usb ports
answered 2 years ago
By
awsomelaw
 - oh
Question

Can I replace the ram with more.

Can I go above the listed 8gb, like I could with an imac
asked 1 year, 11 months ago
By
Brrayman
on VIZIO Silver CA27-A2 All-in-One Desktop PC with Intel Core i7-3610QM Processor with 27" HD Monitor and Windows 7 Home Premium with Windows 8 Pro Upgrade Option
1 answer
Answers
answer 1
Thank you for inquiring about our product.

Yes, you are able to replace the memory that comes with the unit.

Thank you and have a great day.
answered 1 year, 11 months ago
By
VIZIOEntertainmentExpert
Question

CAN YOU HOOK UP A MOUSE TO THIS

I WANT AN ALL IN ONE THAT I CAN PLAY MY GAMES ON BUT THIS HAS NO DRIVE TO INSTALL MY GAMES . SO THIS CAN'T BE A GAMMING PC AS ADVERTIZED .
asked 2 years, 1 month ago
By
12121213
on VIZIO Silver CA27-A2 All-in-One Desktop PC with Intel Core i7-3610QM Processor with 27" HD Monitor and Windows 7 Home Premium with Windows 8 Pro Upgrade Option
1 answer
Answers
answer 1
Thank you for inquiring about our product.
Yes you can hook a mouse into the USB ports on the side of the unit. For popular games in the PC market today they do offer downloads for all PC games. You can also have a external USB DVD drive to install directly from the disc, or make a .ISO image from another PC and install from a USB flash drive.

I hope that answers your questions.

Thank you and have a great day.
answered 1 year, 11 months ago
By
VIZIOEntertainmentExpert
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