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Looking for Answers about Airzone 15' Trampoline and Safety Enclosure Combo?

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Most Recent Questions
Recent Question:
can this be put on a concrete patio or does it need to be in the grass to secure with stakes?
Recent Question:
I want to order this product. Why no add to cart prompt? There are other customers who have asked this question but I see no answer, please
Recent Question:
Is there a weight restriction.
Recent Question:
Will this fit a Bounce Pro 14 ft trampoline? Six poles
Questions with Most Recent Answers
Question:
Won't the trampoline fly away with extreme weather conditions? If yes,how do I secure it from flying away?
Question:
Can more than 1 person jump at the same time?
Question:
would wind damage be covered under the 2 year warranty?
Airzone 15' Trampoline and Safety Enclosure Combo

Customer Questions & Answers for
Airzone 15' Trampoline and Safety Enclosure Combo

Looking for sure-fire family fun right in your own backyard? Master your aerial artistry with the 15' Spring Trampoline and Safety Enclosure Combo set from Airzone. This high-performance trampoline features an impressive 96 stainless steel springs that provide unbelievable rebound and bouncing control.
Customer Questions & Answers:
43 Questions
 | 
75 Answers
Overall Rating:
3.924 out of 5
3.9
out of
5
Product Details

Questions & Answers for Airzone 15' Trampoline and Safety Enclosure Combo

Question

Doed the produt come with stairs to get in

asked 1 year, 5 months ago
By
T
on Airzone 15' Trampoline and Safety Enclosure Combo
5 answers
Answers
answer 1
No
answered 1 year, 2 months ago
By
kwalla78
answer 2
No stairs are included. Have to climb up the edge or supply your own stepladder.
answered 1 year, 3 months ago
By
SharperAZ
answer 3
It does not come with stairs or a ladder.
answered 1 year, 3 months ago
By
ABTM
answer 4
No
answered 1 year, 4 months ago
By
dtp63
answer 5
This trampoline dose not come with stairs.
answered 1 year, 5 months ago
By
BravoSportsCorp
Question

Is there a tool included to put up and take down the trampoline for the winter season

asked 1 year, 7 months ago
By
Nick4199
on Airzone 15' Trampoline and Safety Enclosure Combo
3 answers
Answers
answer 1
All of the tools are included but I highly recommend getting a 9/32" nut driver and a regular phillip screwdriver (which you have anyway). The included spring tool is essential for installing (and in your case, removing) all 96 springs. Then you remove the 12 bolts holding the frame ring to the legs and that shoudl be it. I don't plan on taking the "W's" apart. Those are the six pieces that form the legs.
answered 1 year, 5 months ago
By
Jodsafhpo
 - Duluth, GA
answer 2
Yes, there is a T handle with a hook at the other end to pull the springs. To take down for the winter, all you have to do is:
1. Disconnect the enclosure from the top of the six enclosure poles.
2. Disconnect about 12-18 straps that keep the padding from lifting up on the outside.
3. Disconnect all 96 springs from the outer ring and jumping surface.
The enclosure net, jumping mat, and pad will all be connected in big mess that you can roll/fold up.
answered 1 year, 7 months ago
By
JasonInCO
 - Parker, CO
answer 3
All tools needed will come with your trampoline in the kit. To take the trampoline apart for storage just reverse the directions you used to put it up. Any questions you may have once you buy your trampoline can be answered in the manual or by calling the manufacturer at 1(800) 248-5327
answered 1 year, 7 months ago
By
BravoSportsCorp
Question

Does this come with rollers to move it easier around the yard?

asked 1 year, 7 months ago
By
oregon97
on Airzone 15' Trampoline and Safety Enclosure Combo
3 answers
Answers
answer 1
No
answered 1 year, 4 months ago
By
dtp63
answer 2
No, but that probably isn't a great idea unless the rollers were very strong and you can lock them down or chock them. Three men can move it around a small area without any problem.
answered 1 year, 5 months ago
By
Jodsafhpo
 - Duluth, GA
answer 3
No rollers, but two adults can lift and move it easily...one adult can drag it with a little effort.
answered 1 year, 6 months ago
By
JasonInCO
 - Parker, CO
Question

Can I take the net off of this trampoline?

I was wondering if I can take the net off of the trampoline without damaging the trampoline.
asked 1 year, 6 months ago
By
niss09
on Airzone 15' Trampoline and Safety Enclosure Combo
3 answers
Answers
answer 1
Yes
answered 1 year, 4 months ago
By
dtp63
answer 2
Yes you can. In fact, I never installed the net. I'll put it on when small children visit.
answered 1 year, 5 months ago
By
Jodsafhpo
 - Duluth, GA
answer 3
Yes you can take the enclosure off of the trampoline. It is advised to reattach the enclosure before children use the trampoline for safety.
answered 1 year, 6 months ago
By
BravoSportsCorp
Question

net inside of padding or outside of padding?

i thought the net was on the inside of padding but picture looks like its on the outside. please let me know. thanks
asked 1 year, 5 months ago
By
jk
on Airzone 15' Trampoline and Safety Enclosure Combo
3 answers
Answers
answer 1
The poles attach on the outside of the frame. The top of the enclosure attaches to the top of the poles, but the bottom of the enclosure attaches between the D-rings on the mat (that the springs attach to.)
answered 1 year, 3 months ago
By
Anodoin
answer 2
I just ordered this item and the picture is misleading. I purchased this trampoline BECAUSE I wanted the net outside, but I was sent a trampoline with the net attaching to the INSIDE. See my review for all the other problems...
answered 1 year, 4 months ago
By
janny67
answer 3
It's on the inside.
answered 1 year, 4 months ago
By
dtp63
Question

does the pad have grommets to hold the springs

asked 1 year, 5 months ago
By
me
on Airzone 15' Trampoline and Safety Enclosure Combo
3 answers
Answers
answer 1
Springs are held by d-rings on the mat and slits in the steel frame.
answered 1 year, 4 months ago
By
dtp63
answer 2
the springs are held by d-rings on the trampoline mat and slits in the steel frame.
answered 1 year, 4 months ago
By
dtp63
answer 3
no
answered 1 year, 4 months ago
By
BravoSportsCorp
Question

can more than one child at a time play in it

asked 1 year, 4 months ago
By
tiger
on Airzone 15' Trampoline and Safety Enclosure Combo
3 answers
Answers
answer 1
Mine will all get on there and that is 3 + 1 friend usually.
answered 1 year, 2 months ago
By
kwalla78
answer 2
Yes, but not recommeded
answered 1 year, 4 months ago
By
dtp63
answer 3
For the safety of the children it is recommended by all manufacturers to have only one child jump at a time on trampolines.
answered 1 year, 4 months ago
By
BravoSportsCorp
Question

Whats the warranty on this product?

What warranty does this product carry. If something breaks, especially bouncing surface or structure, will it be covered?
asked 1 year, 7 months ago
By
Preet1
on Airzone 15' Trampoline and Safety Enclosure Combo
2 answers
Answers
answer 1
You can view the warranty here.

http://www.bravosportscorp.com/ServiceCenter-Home.aspx
answered 1 year, 5 months ago
By
Jodsafhpo
 - Duluth, GA
answer 2
The tubular steel frame is warranted for two (2) years after the date of purchase. All other parts are warranted for ninety (90) days after the date of purchase. This warranty is limited to the repair and/or replacement of defective parts only. All requests for missing parts must be pre-authorized by calling customer service within 30 days of the date of purchase and must be accompanied by an original receipt from an authorized dealer.

Certain regions of the country have environmental conditions that are extremely hard on trampolines or enclosures of any kind. If you live in Arizona, Florida, Nevada, New Mexico, Texas, or in high altitudes (above 3000 feet), the warranty period for your item will be limited to six months from the date of original purchase
answered 1 year, 7 months ago
By
BravoSportsCorp
Question

Weight Limit

What is the weight limit of this trampoline
asked 1 year, 6 months ago
By
Annonymous
on Airzone 15' Trampoline and Safety Enclosure Combo
2 answers
Answers
answer 1
200 lbs
answered 1 year, 4 months ago
By
dtp63
answer 2
In the item description above the weight limit is listed. It is 200 lbs.
answered 1 year, 6 months ago
By
BravoSportsCorp
Question

Weight Limit???

I know it says the weight limit is 200 lbs, but is that all that this will hold? On some others ppl stated that they held much more than the limit with no problem.
asked 1 year, 6 months ago
By
swill
on Airzone 15' Trampoline and Safety Enclosure Combo
2 answers
Answers
answer 1
That's likely a CYA by the company for legal reasons. I had three 200 LB men all jumping on this and it didn't budge (I was one of the men). We wanted to test it before putting the kids on it and we had a little fun too.
answered 1 year, 5 months ago
By
Jodsafhpo
 - Duluth, GA
answer 2
200 lbs is the maximum, safe user weight as tested to ASTM standards
answered 1 year, 5 months ago
By
BravoSportsCorp
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