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Most Recent Questions
Recent Question:
Is it available with the back or arm on the left side instead of the right?
Recent Question:
how wide is the bed in the sleeping position?
Recent Question:
Leg Height and Bolt/Screw size.
Recent Question:
This is confusing. Is it two sofas? Is it for the entire set, including tables and rug?
Questions with Most Recent Answers
Question:
does everything come in one package?
Question:
I wonder if it would fit in my Honda CRV?
Question:
Is the chaise the right side or left side

Customer Questions & Answers for
DHI Buchannan Microfiber Sofa, Multiple Colors

The Buchannan collection features thick padded arms and a detailed tufted-stitched back design that makes this collection the perfect fit for any living area. It's covered in soft microfiber upholstery that creates a plush comfort you can really sink into.
Customer Questions & Answers:
92 Questions
 | 
283 Answers
Overall Rating:
3.779 out of 5
3.8
out of
5
Product Details

Questions & Answers for DHI Buchannan Microfiber Sofa, Multiple Colors

Question

can i have to know about shipping dimensions

asked 4 months, 3 weeks ago
By
tim8802
on Buchannan Microfiber Sofa, Multiple Colors
1 answer
Answers
answer 1
Actual measurements of the couch are: 77" long, 32" wide & 37" high
answered 1 month ago
By
WalmartBDAShopper
Question

How much weight can this sofa hold?

I'm 175 lbs and my roommate is a little more. What is the max amount of weight you've put onto this sofa with no problems?
asked 1 month, 4 weeks ago
By
zee
on Buchannan Microfiber Sofa, Multiple Colors
2 answers
Answers
answer 1
Someone that weight that amount has sat on that sofa with no effect on the cushion. It is still nice and firm. Of course, I have only had the sofa a week!
answered 1 month, 1 week ago
By
wcustomer1
answer 2
I'm 230 and my daughter is around 150. We sat together with her newborn daughter on this sofa. It seems pretty sturdy. I would definitely suggest other seating for my larger guests to preserve the life of my furniture though.
answered 1 month, 3 weeks ago
By
an anonymous customer
Question

Who is the manufacturer? (bought this for my son and he has thrown away the packaging. I'm missing parts on this couch. Model # SU-BUC3KC-21

Customer Svs suggests that I contact the manufacturer. I know it is buchannan microfiber sofa, but don['t know who manufactures it. I need to contact the manufacturing company.
asked 2 months, 2 weeks ago
By
onwardupward
on Buchannan Microfiber Sofa, Multiple Colors
2 answers
Answers
answer 1
The manufacturer is Plumb Struck.
answered 1 month, 1 week ago
By
wcustomer1
answer 2
The assembly paperwork I received with the Buchannan 1-Seater, 2-seater and 3-Seater all says to contact customer service and not the retailer as follows:
DH customer service 1-877-864-5752 Mon-Fri from 8:30am pst - 4:30pm pst
Website www.dwellhom.com
Missing Parts: parts@dwellhom.com
Warranty Info: www.dwellhom.com/warranty

It instructs to have the manual handy to be able to name the parts but it only shows illustrations of the pieces (1 backing, 1 seating, 2 arms and 4 casters).
answered 2 months ago
By
ConCon01
Question

Assemble

Hi, will I get the product assembled or I need to assemble myself ?
asked 3 months, 2 weeks ago
By
Sesha
on Buchannan Microfiber Sofa, Multiple Colors
4 answers
Answers
answer 1
Ours came as one big unit and we thought it would come having to be assembled. With the shipping cost of $79 and an additional $100 to get it brought into my apartment this $199 sofa ended up costing us almost $400 because the shipping/delivery expenses were $179.
answered 2 months, 2 weeks ago
By
macpack
answer 2
YOU NEED TO ASSEMBLE IT. I DID MINE BY MYSELF. IT COMES IN TWO PIECES AND IS LITERALY A SNAP TO PUT TOGETHER.
answered 3 months, 1 week ago
By
patticat317
answer 3
You will need to assemble this yourself. All you have to do is:
1. Screw on the bottom four caps; so that will prop up your sofa.
2. Put on the armrests (which velcro on). Super easy.
3. Then lastly, slide on the back part of the sofa.
All done!!!
answered 3 months, 2 weeks ago
By
doooooooo1234
answer 4
The back and the bottom come separately. You slide the back onto the bottom. Takes less than ten minutes.
answered 3 months, 2 weeks ago
By
AuroraBorealis5
Question

will they bring the sofa in and will they take away the old one?

asked 2 months, 4 weeks ago
By
Marty
on Buchannan Microfiber Sofa, Multiple Colors
2 answers
Answers
answer 1
No, it cost us $79 for Walmart's shipping fees and the delivery company charged my daughter $100 to bring it into her apartment. The sofa cost $199 and with shipping and delivery costs at $179 this inexpensive sofa that we ordered for our daughter's college apartment is now a $400 sofa. We do not recommend...buy an inexpensive sofa from a local furniture store.
answered 2 months, 2 weeks ago
By
macpack
answer 2
they brought mine right to the door, it was not heavy just slid it in.
They don't take the old one.
answered 2 months, 3 weeks ago
By
Rockinj
Question

My family member has knee issues; what is the height from the floor to the seat? is it easy to get up from this couch?

asked 3 months, 1 week ago
By
prile
on Buchannan Microfiber Sofa, Multiple Colors
2 answers
Answers
answer 1
Approx measure is 18-18 1/2 inches from floor to top seam of cushion. When sitting it's about 17-17 1/2 inches. So you don't sink in much at all and it's narrow so you're not sliding far back and you're sitting up straight. I wish I could tell you I've had my older family members come visit but I believe when they do this will be better for them.
answered 2 months, 2 weeks ago
By
ConCon01
answer 2
I'm not sure of the height BUT you sit straight up on the couch so a person w/ knee issues will not have issues with getting up. The couch doesn't sink in.
answered 3 months ago
By
KimmieKim1984
Question

widest pieces?

My door and hallway up to my apartment is only 29 inches wide, will this couch fit through that unassembled?
asked 2 months, 4 weeks ago
By
Lisa
on Buchannan Microfiber Sofa, Multiple Colors
2 answers
Answers
answer 1
I don't beleive it will be able to fit, the only way I see it fitting is if you take it out of the box outside and bring in both peices individually.
answered 2 months, 3 weeks ago
By
Caitlyneliza
answer 2
Yes. The couch will fit through any door
answered 2 months, 3 weeks ago
By
Joyous123
Question

mattress included?if not show me the right 1 please

asked 3 months, 2 weeks ago
By
eld
on Buchannan Microfiber Sofa, Multiple Colors
2 answers
Answers
answer 1
MATTTRESS NOT INCLUDED. THIS IS NOT A SLEEP SOFA.
answered 3 months, 1 week ago
By
patticat317
answer 2
This is not a sofa bed. It's just a sofa. So, there is no mattress included.
answered 3 months, 2 weeks ago
By
doooooooo1234
Question

What are shipping dimensions? How does the couch come broken down?

asked 3 months, 2 weeks ago
By
SmallApartment
on Buchannan Microfiber Sofa, Multiple Colors
2 answers
Answers
answer 1
THE SOFA COMES BROKEN DOWN IN TWO PIECES . THE BOTTOM WHERE THE SEAT CUSHIONS ARE AND THE TOP BACK.
answered 3 months, 1 week ago
By
patticat317
answer 2
The sofa came in a box with the back of the sofa sandwiches against the bottom. Its easy to put together just slot the back of the sofa into two tracks either side of the bottom of the sofa.
answered 3 months, 2 weeks ago
By
Jasstur
Question

What does the back look like?

If this sofa sits in the "middle" of a living room what does the back look like? Is it finished off in material or is it a sofa that should be placed against a wall because it is not finished off ?
asked 3 months, 3 weeks ago
By
OrangeBoysMom
on Buchannan Microfiber Sofa, Multiple Colors
2 answers
Answers
answer 1
MY SOFA DOES SIT AGAINST A WALL, BUT IT CERTAINLY CAN GO IN THE MIDDLE OF YOUR ROOM..IT IS ALL FINISHED IN BACK. I LOVE THIS SOFA..CAN'T BELIEVE HOW GREAT IT IS FOR THE PRICE.
answered 3 months, 1 week ago
By
patticat317
answer 2
The back is the same fabric as the rest of the sofa and you do not need to put it up against a wall
answered 3 months, 2 weeks ago
By
Jasstur
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