Who is the manufacturer? (bought this for my son and he has thrown away the packaging. I'm missing parts on this couch. Model # SU-BUC3KC-21
Customer Svs suggests that I contact the manufacturer. I know it is buchannan microfiber sofa, but don['t know who manufactures it. I need to contact the manufacturing company.
asked 2 months, 2 weeks ago
on Buchannan Microfiber Sofa, Multiple Colors
The manufacturer is Plumb Struck.
answered 1 month, 1 week ago
The assembly paperwork I received with the Buchannan 1-Seater, 2-seater and 3-Seater all says to contact customer service and not the retailer as follows:
DH customer service 1-877-864-5752 Mon-Fri from 8:30am pst - 4:30pm pst
Missing Parts: email@example.com
Warranty Info: www.dwellhom.com/warranty
It instructs to have the manual handy to be able to name the parts but it only shows illustrations of the pieces (1 backing, 1 seating, 2 arms and 4 casters).