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Questions with Most Recent Answers
FileMate Clear 7" Tablet 16GB Memory

Customer Questions & Answers for
FileMate Clear 7" Tablet 16GB Memory

The Filemate Clear Tablet takes your professional and entertainment experience on the go with a fashionable metallic skin. This device with a 7" high-resolution display grants you access to popular games and apps from Google Play.
Customer Questions & Answers:
332 Questions
 | 
786 Answers
Product Details

Questions & Answers for FileMate FileMate Clear 7" Tablet 16GB Memory

Question

Considering buying this tablet, does it freeze? not connect to the internet well?

asked 2 years, 3 months ago
By
cbrook22
on FileMate Clear 7" Tablet 16GB Memory
6 answers
Answers
answer 1
This tablet is garbage, it freezes constantly . Read the reviews on how bad this tablet is.
answered 1 year, 11 months ago
By
ncpeeps
answer 2
BOTH! DO NOT GET IT!
answered 2 years, 1 month ago
By
PeaceOutCher65
answer 3
Hello

Thank you for your inquiry. All mobile internet devices are prone to freezing and network lag. To reduce the frequency of these occurances, please do the following:

(1) Ensure that all downloaded apps are previewed in regards to their recent reviews and permissions for known instability issues.
(2) Ensure that all downloaded apps are stored properly on the internal memory of the tablet.
(3) Ensure that apps that are not in use are forced closed and are not running in the background
(4) Ensure that your network connectivity can support mobile internet devices and that your bandwidth is strong enough to support multiple devices in the household.

For more information in regards to network lag, please contact your internet service provider.

Thanks!
answered 2 years, 2 months ago
By
FileMate Support
answer 4
It will only freeze and shut down if you put apps on it. Its garbage. Im returning it on May 31, 2013. If i told you wat is wrong with this tablet, you have pages and pages of me explaining whats wrong with it. The only thing else i need to tell you is that do not buy it because when u buy the warrenty filemate will not fix your tablet they will send you a check for the tablet then u lose the 15 buck from the warranty money. The internet is good though.
answered 2 years, 3 months ago
By
Bobby825
answer 5
I bought 4 altogether two for kids and two for grand kids at Christmas and they all love them, none has had any problems with any of them so far.(almost 5 months now)
answered 2 years, 3 months ago
By
leedad06
answer 6
It sometimes freezes.
answered 2 years, 3 months ago
By
Dad004
Question

Can you charge the tablet with the USB cable?

I am going to buy this tablet tomorrow and would like to know if you can charge it with a USB cable or not because i had an HKC that i returned for not charging so i am hoping this will work with USB
asked 2 years, 7 months ago
By
BAngel35
on FileMate Clear 7" Tablet 16GB Memory
5 answers
Answers
answer 1
I thought it could only be charged by the supplied adapter but it does indeed charge USB. I was surprised when I found this out as the user manual does not mention this fact.
answered 2 years, 7 months ago
By
PapaBoudreaux
answer 2
Yes, I can charge mine that way.
answered 2 years, 7 months ago
By
TWMT
answer 3
Yes, the unit comes with USB cable and it charges when plugged into PC.
answered 2 years, 7 months ago
By
Mikmadd
answer 4
no not unless you buy the usb charger power cable with 2.5mm dc on the other end seperate
answered 2 years, 7 months ago
By
callmemsgrimes
answer 5
It worked for me, connected to a USB on laptop, and a portable rechargeable battery for on-the-go charging. Just be sure your supply has at least 1 amp.
answered 2 years, 7 months ago
By
Yosimtysam
Question

Does it have front and rear camera? Does it have a flash?

asked 1 year, 11 months ago
By
mindy
on FileMate Clear 7" Tablet 16GB Memory
5 answers
Answers
answer 1
Yes front and rear cameras no flash.
answered 1 year, 10 months ago
By
MotherofADJ
answer 2
It has a front and Rear camera there is no flash. Best picture come out good on sunny days outside. my inside pictures where hard to see.
answered 1 year, 10 months ago
By
bunniescotch
answer 3
Yes this has front and rear camera. No flash.
answered 1 year, 11 months ago
By
mysticstorms23
answer 4
Has a front and rear camera . Doesn't have a flash.
answered 1 year, 11 months ago
By
ncpeeps
answer 5
yes
answered 1 year, 11 months ago
By
QuAnTuMFireBall
Question

can this tablet be used as a camcorder

asked 2 years ago
By
nessy
on FileMate Clear 7" Tablet 16GB Memory
5 answers
Answers
answer 1
It does have a video recorder on it.
answered 1 year, 11 months ago
By
ncpeeps
answer 2
yes, but not a good quality
answered 1 year, 11 months ago
By
EmtLao
answer 3
Hello Nessy

Thank you for your inquiry. It is possible to shoot videos with the FileMate Clear, but the resolution and file size will not be comparable to most camcorders. If you do plan on shooting videos, please understand the limitations.

Sincerely,
answered 2 years ago
By
FileMate Support
answer 4
Yes, does video just like the smartphones.
answered 2 years ago
By
SUMERDUCKION
answer 5
Yes, and it has a panorams view to take wide shots.
answered 2 years ago
By
Grannygrips
Question

Can I use it as a phone?

asked 2 years ago
By
Lilmama
on FileMate Clear 7" Tablet 16GB Memory
5 answers
Answers
answer 1
No , You can use Skype or of many other chat apps on it if want to talk to friends that way.
answered 1 year, 10 months ago
By
bunniescotch
answer 2
youll need to download an app
answered 1 year, 11 months ago
By
EmtLao
answer 3
Hello Lilmama

Thank you for another one of your questions!

It is not possible to use the FileMate Clear as a phone.

Sincerely,
answered 2 years ago
By
FileMate Support
answer 4
Can't use as phone but can download Android Skype app on your P.C. and the laptop -chat and view each other. - jgl
answered 2 years ago
By
SUMERDUCKION
answer 5
no
answered 2 years ago
By
saiolor
Question

what do I need to do to get stuff to move to the memory card?

asked 2 years, 7 months ago
By
Jon
on FileMate Clear 7" Tablet 16GB Memory
4 answers
Answers
answer 1
Unless you root your tablet, moving apps to the sd card has been disabled as a feature in more recent versions of Android. Even if you use app2sd, it won't move any apps to the sd card on an unrooted tablet or phone.
answered 2 years, 6 months ago
By
santos0x
answer 2
Just to be clear, all apps must run from the 16GB internal card. You can store pictures, music, etc on the added memory.
answered 2 years, 7 months ago
By
SalesGuy
answer 3
Install Android Assistant from Play Store.
Go to Android Assistant -->Tools---> Try App 2 SD
answered 2 years, 7 months ago
By
ssmv
answer 4
You can download apps (i.e. App2SD is just one of many) that allow you to move apps, files, etc. from the tablet to the microSD card and vice versa.
answered 2 years, 7 months ago
By
wellsey23
Question

Netflix

will this tablet play netflix app
asked 2 years, 8 months ago
By
ehkiwi
on FileMate Clear 7" Tablet 16GB Memory
4 answers
Answers
answer 1
IT does run netflix. Apparently netflix updated their software, and it runs. I have had it be a bit stubborn with me, but it generally works fine.
answered 2 years, 8 months ago
By
hunan6
answer 2
It plays Netflix and You Tube Great.
answered 2 years, 8 months ago
By
tlindqui
answer 3
yes it will
answered 2 years, 8 months ago
By
kelyloher14
answer 4
This has been asked about 6 times in QA section. If the Netflix app doesn't have an issue then the app will work.
answered 2 years, 8 months ago
By
Inoitscrzybutbithistablet
Question

my charger wont charge anymore unless

mycharger wont charge the tablet anymore unless i twist it all around the tablet and hold it in place ,what can i do to fix this ... replace charger ? or how to check if its the tablet itself
asked 2 years ago
By
mel
on FileMate Clear 7" Tablet 16GB Memory
4 answers
Answers
answer 1
Had the same problem and both my wall charging port and usb port went out. Had to send back to Wintech as mine was still under factory warranty.
answered 1 year, 10 months ago
By
MotherofADJ
answer 2
Verizon Smart phone charger will work with this unit.
answered 2 years ago
By
SUMERDUCKION
answer 3
The charger only charged the tablet for 15 minutes and that was the full charge.
answered 2 years ago
By
coquito808
answer 4
Hello

Thank you for contacting us. Please contact Wintec Industries directly for a replacement charger. They will ship you one at no cost to you.

Sincerely,
answered 2 years ago
By
FileMate Support
Question

Will it run Flash? Version? Preloaded or do you have to down load it?

I need the Flash software to run a business application. Thanks!
asked 2 years, 5 months ago
By
ccsunset
on FileMate Clear 7" Tablet 16GB Memory
4 answers
Answers
answer 1
Hello

Thank you for your inquiry.

In Late 2011, Adobe announced it would no longer support the Android O/S 4.1+. Adobe’s future platform preference has been decided to be HTML5.0 as their way forward for tablets and phones. Adobe pulled their Flash player 11.1 from the Google Play store on 8/15/2012. While it is possible to obtain archived, older versions of the Adobe Flash Player, we do not recommend and strongly caution against this approach for security and stability reasons. Any O/S corruption or other system failures due to installing older versions of the Flash Player are not supported and will void your original manufacturer’s warranty.

Sincerely,
answered 2 years, 2 months ago
By
FileMate Support
answer 2
This is actually not a question with a clear yes/no answer.

If you use the Chrome browser, then the answer is yes. Chrome has the latest version of flash built-in, which is part of the reason why you can't get stand-alone flash from Adobe anymore. (It should be noted some lame web-sites don't recognize Chrome's built-in version of flash - even when it's more up-to-date than the last "official" Adobe version. However, most mainstream sites work fine.)

So, if you don't use the Chrome browser, the answer is no. Adobe doesn't support Android directly anymore. You'll have to jump through some hoops and try to side-load it.
answered 2 years, 3 months ago
By
TMC1066
answer 3
NO. Adobe doesn't support Android OS since August of 2012
answered 2 years, 4 months ago
By
backhaul368
answer 4
it will not run flash on it's own. you need to side load it. directions come up pretty quick on google.
answered 2 years, 5 months ago
By
flyguy3232
Question

when you are connected to a home/ business wifi will you be able to acess the internet, facebook, instagram, & other apps?

asked 2 years, 7 months ago
By
mee . . . . .. .
on FileMate Clear 7" Tablet 16GB Memory
4 answers
Answers
answer 1
Yes, as long as it's an open wifi or you have the password, you can connect to any wifi and use it to access the internet, Facebook, etc. However, if you are not within wifi range, you can still play those games that do not require wifi accessiblity to play (i.e. Angry Birds, Cut the Rope, etc.)
answered 2 years, 7 months ago
By
wellsey23
answer 2
yes
answered 2 years, 7 months ago
By
copper1996
answer 3
yes
answered 2 years, 7 months ago
By
jerry5864
answer 4
yes
answered 2 years, 7 months ago
By
rckymtnm1
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