Search Product Q&A

Looking for Answers about Dell Dell Obsidian Black 15.6" Inspiron 15 i15-1821BK Laptop PC with Intel Core i3-2370M Processor and Windows 8?

ACCESSORIES(Q:51523 A:80043)
APPLIANCES AND STORAGE(Q:28233 A:77601)
AUDIO VIDEO(Q:18846 A:31144)
BABY CARE(Q:6317 A:18501)
BABY GEAR(Q:9390 A:23448)
BABY NURSERY(Q:10301 A:22051)
BEAUTY(Q:14156 A:30084)
BED AND BATH(Q:13577 A:28192)
BIKES AND RIDE ONS(Q:18154 A:35949)
BOOKS(Q:2497 A:2372)
BOYS TOYS MUSIC AND GAMES(Q:7143 A:6570)
CAMERAS AND CAMCORDERS(Q:8503 A:13412)
COMPUTERS(Q:11151 A:18227)
DESKTOP(Q:3839 A:6112)
LAPTOP(Q:7312 A:12115)
LAPTOP BUNDLES(Q:9 A:9)
LAPTOP CHROMEBOOK(Q:865 A:1616)
LAPTOP CONVERTIABLE(Q:276 A:400)
LAPTOP NON TOUCH(Q:4951 A:8500)
LAPTOP REFURBISHED(Q:596 A:754)
LAPTOP TOUCH(Q:580 A:753)
FITNESS(Q:11980 A:30654)
FOOD(Q:19416 A:14844)
FURNITURE(Q:65308 A:144031)
GIRLS TOYS AND ACTIVITIES(Q:4826 A:11745)
HEALTH AND WELLNESS(Q:21349 A:32752)
HOME DECOR(Q:20703 A:35495)
HOME IMPROVEMENT(Q:37888 A:55608)
HOUSEHOLD(Q:8985 A:12224)
JEWELRY(Q:12405 A:12230)
KIDS APPAREL(Q:1019 A:2787)
KITCHEN AND DINING(Q:30078 A:78353)
MENS APPAREL(Q:3197 A:8062)
MOVIES(Q:6127 A:9501)
MUSIC(Q:1029 A:1117)
NON APPAREL(Q:4405 A:5196)
OFFICE SUPPLY AND CRAFTS(Q:20390 A:25121)
OUTDOOR LIVING(Q:28318 A:43273)
OUTDOOR PLAY(Q:11120 A:23157)
OUTDOOR SPORTS(Q:35594 A:60513)
PETS(Q:10624 A:19765)
PHOTO OUTLAB(Q:1 A:0)
PORTABLE ELECTRONICS(Q:11967 A:20208)
PRESCHOOL AND LEARNING(Q:2911 A:5986)
SEASONAL AND CELEBRATIONS(Q:6130 A:4998)
SPORTS EQUIPMENT(Q:7311 A:10009)
TIRES AND AUTOMOTIVE(Q:34703 A:33276)
TV(Q:10063 A:18374)
UNASSIGNED DEPT(Q:277 A:96)
VIDEO GAMES(Q:9364 A:15976)
WIRELESS(Q:31335 A:43555)
WOMENS APPAREL(Q:4559 A:15652)
Dell Obsidian Black 15.6" Inspiron 15 i15-1821BK Laptop PC with Intel Core i3-2370M Processor and Windows 8

Customer Questions & Answers for
Dell Obsidian Black 15.6" Inspiron 15 i15-1821BK Laptop PC with Intel Core i3-2370M Processor and Windows 8

The Dell 15.6" Inspiron 15 Laptop PC lets you enjoy your favorite movies on a bright HD widescreen and show your style with the bold color and compact design. You get established technology in a feature-packed and budget-friendly laptop that's as versatile as you are. Video chat anywhere, anytime on the built-in webcam. Expand your entertainment universe with the HDMI port by plugging into your HDTV for big-screen action. Update your Windows 8 PC to Windows 8.1 for free through the Windows Store
Customer Questions & Answers:
18 Questions
 | 
36 Answers
Overall Rating:
3.52 out of 5
3.5
out of
5
Product Details

Questions & Answers for Dell Dell Obsidian Black 15.6" Inspiron 15 i15-1821BK Laptop PC with Intel Core i3-2370M Processor and Windows 8

Question

what is Webcam Resolution (Megapixel)?

what is Webcam Resolution (Megapixel)?
asked 2 years, 1 month ago
By
hari
on Dell Obsidian Black 15.6" Inspiron 15 i15-1821BK Laptop PC with Intel Core i3-2370M Processor and Windows 8
1 answer
Answers
answer 1
Hello,

Thank you for your interest in the Inspiron 15 (3520) laptop! This laptop is equipped with a 1.0MP webcam that is capable of taking 1280 x 720 video, at 30fps.

Hope this helps!
JonathanNforDell
answered 2 years, 1 month ago
By
YourDellTeam
Question

does it include windows XP?

asked 2 years, 1 month ago
By
gg
on Dell Obsidian Black 15.6" Inspiron 15 i15-1821BK Laptop PC with Intel Core i3-2370M Processor and Windows 8
4 answers
Answers
answer 1
NO
answered 1 year, 11 months ago
By
handsome70
answer 2
Mine has Windows 8
answered 2 years, 1 month ago
By
floridanene
answer 3
no
answered 2 years, 1 month ago
By
bach1
answer 4
Hello,

Thank you for your interest in the Inspiron 15 laptop. This laptop comes only with Windows 8 64-bit. Windows XP is almost 13 years old and is not included on any new laptops sold today. That said, many applications designed to run in XP will work from within Windows 8. Check with Microsoft's Software Compatibility page for details about your particular programs you want to install.

Hope this helps!
JonathanNforDell
answered 2 years, 1 month ago
By
YourDellTeam
Question

i15-1821BK

Is this Dell Laptop ,(i15-1821BK), screen controlled by touch ?
asked 2 years, 3 months ago
By
TDM
on Dell Obsidian Black 15.6" Inspiron 15 i15-1821BK Laptop PC with Intel Core i3-2370M Processor and Windows 8
3 answers
Answers
answer 1
it is a touch pad....but you cannot touch the screen itself to control....
answered 2 years, 1 month ago
By
bach1
answer 2
No...
answered 2 years, 2 months ago
By
ceege1
answer 3
Hello,

Thank you for your interest in the Inspiron 15 (N5050)! As it turns out, this laptop does not feature a touchscreen option. You can find this feature on Dell laptops like the new Inspiron 15z Ultrabook, XPS 12 Ultrabook, tablets like the XPS 10 and Latitude 10 and desktops like the Inspiron One 23 Touch and XPS One 27 Touch. These devices are great for Windows 8 since they allow you to use the software via touch, which was an important aspect of its GUI design.

Hope this helps!
JonathanNforDell
answered 2 years, 3 months ago
By
YourDellTeam
 - Round Rock, TX
Question

Intel processer specs say expantion options ram upto 2x8

The Intel specs say the ram can go up to 16G, (2x8G), on this processer. The question; is this Dell somehow limited to 8G of RAM and not the 16G that Intel shows?
Thanks in advance
asked 1 year, 11 months ago
By
Dave
on Dell Obsidian Black 15.6" Inspiron 15 i15-1821BK Laptop PC with Intel Core i3-2370M Processor and Windows 8
2 answers
Answers
answer 1
It can not go up to 16 gig it only goes up to 8 gig
answered 1 year, 8 months ago
By
handsome70
answer 2
Hello,

Thank you for your interest in the Inspiron 15 laptop! In the case of this particular laptop, although this processor can handle up to 16GB of memory, the motherboard's BIOS has been set to limit the system to a maximum of 8GB of system memory.

If you want laptops that can handle greater amounts of memory than 8GB, check out our XPS and Alienware lineup for these power options.

Hope this helps!
JonathanNforDell
answered 1 year, 11 months ago
By
YourDellTeam
Question

cannot get case was open b4 buy now its locked down. Any help PLEASE @!!!

cannot get case was open b4 buy now its locked down. Any help PLEASE @!!!
asked 2 years, 1 month ago
By
hap
on Dell Obsidian Black 15.6" Inspiron 15 i15-1821BK Laptop PC with Intel Core i3-2370M Processor and Windows 8
2 answers
Answers
answer 1
I've never had this happen, but I'd take it back to Walmart...be ready for a long hard fight, though.
answered 1 year, 10 months ago
By
mb929
answer 2
Hello hap,

I do not quite understand what you are trying to say but I can give you some help here. If your laptop came damaged or was damaged in shipping, I would contact Best Buy Customer Support:

Call 1-888-BEST BUY
(1-888-237-8289).

If you have an issue with your Dell that might be caused by faulty hardware or software, I would contact Dell Tech Support:

Dell Home Support –
http://dell.to/8rIkGe

Hope this helps!
JonathanNforDell
answered 2 years, 1 month ago
By
YourDellTeam
Question

Can I uninstall Windows 8 & install XP Pro?

I bought this laptop without having ever been subjected to Windows 8. I figured, "It's Windows, how different/bad can it be?"

My own fault.

So now I'm stuck with a laptop I simply will *not* use, as is, so spare me any sort of Win8 peptalk. Not interested, will never be interested. I will not use Windows 8, period, the end.

So, that said- can I purge the system of WinPad 8 and install a real OS, or do I need to just return my laptop and write it off forever?
asked 2 years ago
By
Scott
on Dell Obsidian Black 15.6" Inspiron 15 i15-1821BK Laptop PC with Intel Core i3-2370M Processor and Windows 8
2 answers
Answers
answer 1
I have no problem with Windows 8...it is faster the Windows 7 and it has more feture..i love my Windows 8...I don t know if u can uninstall windows 8 and put XP in there....XP is no longer available in the website...I don t think that u can uninstall Windows 8 i have no problem..I love Windows 8 and it much better then Windows 7
answered 1 year, 11 months ago
By
handsome70
answer 2
I would make sure you create a recovery disk and image the HD before a downgrade. In reference to your comment on Windows 8, play around a little more it actually will grow on you. There are some fantastic features within the Metro environment and the desktop is still available. I can understand and relate that the no start button and the tiles can be overwhelming. Trust me in no time at all you will fly around. Lastly, it may take time and you can always right click a tile and pin to the desktop until you feel comfortable maneuvering. Hope this helped!
answered 2 years ago
By
Sparksters
Question

I am wanting to buy this computer but the video here shows it is touchscreen, Walmart says it is not

asked 1 year, 10 months ago
By
Joyce
on Dell Obsidian Black 15.6" Inspiron 15 i15-1821BK Laptop PC with Intel Core i3-2370M Processor and Windows 8
2 answers
Answers
answer 1
First, if you want it within two days, pick it up at the store, don't pre-order online.

I just got this computer and since getting used to Windows 8, I don't have any real problems with it, just takes time to get used to it. You can find a manual for it online.

At some point, I don't know how, lol, I pressed something that made a touchscreen keyboard come up on the screen. Very cool, but using the keyboard would be much more simple on a laptop. I do a lot of typing for school, and I don't think I could do it by touchscreen, and I think my fingernails would poke a hole in the screen in a heartbeat, so I really see no reason for that particular touchscreen anyway.

It comes with a keyboard, and if you don't like the touch pad, get a mouse.

Don't get frustrated about Windows 8, there's lots of sites with tips on how to, for instance, find that elusive Start button, and how to tweak it so you pretty much have a Windows 7 set up again.
Hope this helps...
answered 1 year, 10 months ago
By
mb929
answer 2
Hello,

Thank you for your interest in the Inspiron 15 laptop! This laptop does not feature the touchscreen technology and it is not an option on any of the Inspiron 15 laptops. I looked at the videos on the link and they are generic videos, from Microsoft, that describe all of the features that Windows 8 has to offer. If you look closely at the videos, they feature generic laptops and tablets to demonstrate the features.

Hope this helps!
JonathanNforDell
answered 1 year, 10 months ago
By
YourDellTeam
Question

is this good for a college student?

asked 1 year, 10 months ago
By
briana
on Dell Obsidian Black 15.6" Inspiron 15 i15-1821BK Laptop PC with Intel Core i3-2370M Processor and Windows 8
2 answers
Answers
answer 1
Yes it is good for everyone
answered 1 year, 8 months ago
By
handsome70
answer 2
Hello,

Thank you for your interest in the Inspiron 15 laptop. If I were going off to college, I would want a laptop that is lightweight (if i take it to class) yet powerful enough to do things like video editing (for projects). This laptop is of average weight (~5.2lbs) and power but I recommend something like the Inspiron 14z Ultrabook or XPS 13. The Inspiron 14z is over a pound lighter and has a 3rd Gen Intel processor, which gives is power and longer battery life than this Inspiron 15. You can find this laptop here on walmart by searching for "Inspiron 14z".

Some reviewers had issues with the loading screen getting stuck. An easy solution is to go into the BIOS (press F12) and selecting UEFI boot mode + Safe Mode to "OFF".

Hope this helps!
JonathanNforDell
answered 1 year, 10 months ago
By
an anonymous customer
Question

is this lapto is wi-fi,

asked 2 years, 2 months ago
By
tiku
on Dell Obsidian Black 15.6" Inspiron 15 i15-1821BK Laptop PC with Intel Core i3-2370M Processor and Windows 8
2 answers
Answers
answer 1
yes
answered 2 years, 1 month ago
By
bach1
answer 2
Hello,

Thank you for your interest in the Inspiron 15 laptop! Yes, this laptop is equipped and capable of Wireless-N speeds over Wi-Fi, powered by the Dell Wireless mini-card.

Hope this helps!
JonathanNforDell
answered 2 years, 2 months ago
By
YourDellTeam
Question

Is he display a backlit LED?

asked 2 years, 2 months ago
By
RJG
on Dell Obsidian Black 15.6" Inspiron 15 i15-1821BK Laptop PC with Intel Core i3-2370M Processor and Windows 8
2 answers
Answers
answer 1
yes
answered 2 years, 1 month ago
By
bach1
answer 2
Hello,

Thank you for your interest in the Inspiron 15 laptop! Yes, this laptop comes with the 15.6" LED backlit TrueLife display, with a maximum resolution of 1366x768.

Hope this helps!
JonathanNforDell
answered 2 years, 2 months ago
By
YourDellTeam
1 of 2 total pages