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Most Recent Questions
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Does it have the front and rear facing camera?
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free double mins is that life or one time use????
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this phone does work with a $45 a month straight talk card correct?

Customer Questions & Answers for
Tracfone TracFone Alcatel A382 Cell Phone

The TracFone Alcatel Cell Phone has all the basics you need to connect on the go. The Tracfone Prepaid Cell Phone features big buttons so it's easy to use and hands-free speaker so you can get some work done while you talk. With the Tracfone Cell Phone, you enjoy text messaging, voice mail, Call Waiting, Caller ID, large lighted keys and a background noise reducer. Additional benefits of the Tracfone Prepaid Cell Phone include long battery life, hearing Aid Compatible (HAC) Rating: M4, voice dialing, voice command, auto redial, alarm clock and 1,000 contact address book. The TracFone Alcatel Cell Phone also includes polyphonic ringtones and TracFone Airtime Balance Display that shows you how much airtime you've used and how much is left, so you control your costs. The TracFone Alcatel Cell Phone requires no activation fees, contracts, monthly bills or credit checks. Nationwide long distance included.
Customer Questions & Answers:
215 Questions
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187 Answers
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Product Details

Questions & Answers for Tracfone TracFone Alcatel A382 Cell Phone

Question

How do you set the Alcatel A382 phone on vibrate?

asked 1 year, 9 months ago
By
Pauline
on TracFone Alcatel A382 Cell Phone
3 answers
Answers
answer 1
You scroll to "Settings," "Sound," when you have highlighted "Meeting," hit the "Options" button ... arrow down to "Customize, push "Okay." Look for "Vibrate Only," highlight it, push "Okay." Make sure "Vibrate Only" is selected, select "Options," then arrow to "Save, hit the "Okay" button again. The menu should return to "Meeting." Then select "Back" until you are back to "Settings."

You have just put you phone on "Vibrate."
answered 2 months, 4 weeks ago
By
searchthweb1
answer 2
go into the menu, sound, settings.
answered 1 year, 9 months ago
By
nikynewark
answer 3
I set my dad's to vibrate earlier and don't have the phone in front of me now, but I think I remember the steps. Go to settings, sound, then click on Meeting - scroll to vibrate only, then hit OK. When you want the ringer back on, just go back into sound and click on General and reactivate that.
answered 1 year, 9 months ago
By
AngieMB
Question

Does this phone have a speed dial option?

asked 2 years, 4 months ago
By
wrwitko
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Yes, this phone does have speed dial. The tutorial shows how to use speed dial. http://img.deviceanywhere.com//tracfone/pub/72190/docs/UserGuide.pdf
answered 2 years, 4 months ago
By
Collins5
answer 2
Yes, it has speed dial. Go to Tracfone user guide at http://img.deviceanywhere.com//tracfone/pub/72190/docs/UserGuide.pdf
answered 2 years, 4 months ago
By
Collins5
Question

Text messages

Does this phone get and send text messages?
asked 2 years, 3 months ago
By
Mack
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
YES
answered 1 year, 8 months ago
By
KatyL6
answer 2
It can text, but the beauty of the Alcatel 382 is that it's an easy to use PHONE.
answered 1 year, 9 months ago
By
nikynewark
Question

lock button Alcatel A382G

Is it possible to leave the phone on unlock all the time. I find it very annoying having to unlock the phone all the time. Otherwise it is a wonderful phone.
asked 2 years ago
By
Steve
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Answering even locked is easy, just press the green key. For the owners manual go to Tracfone.com
answered 1 year, 9 months ago
By
nikynewark
answer 2
Yes....I did that in the settings.
answered 1 year, 10 months ago
By
MSRussell
Question

where can I get a manual?

asked 2 years, 1 month ago
By
bjr
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
go to TracFone.com it's a PDF and a good manual.
answered 1 year, 9 months ago
By
nikynewark
answer 2
http://www.tracfone.com/Common/English/Digital_Assets/18973.pdf
answered 2 years, 1 month ago
By
gems8
Question

How come I cannot make calls? When I dial a number it says "Emergency Calls Only"

asked 1 year, 11 months ago
By
Sally
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Is your account current??
answered 1 year, 9 months ago
By
nikynewark
answer 2
The #1 reason this is happening is, your Tracfone doesn't have airtime left to use or the Tracfone system does not recognize your phone's status.

Either way you need to talk to Tracfone support. I don't recommend calling them, they're not easy to reach and have heavy accents. I do recommend their online support forum at www.tracfoneforum.com - note that they're online 24 hours there and I have used it many times but you will need to be able to communicate details to them in writing, which they will "take offline" and handle privately thru private messages.
answered 1 year, 9 months ago
By
Canopyfan2
Question

Keypad lock

When the keypad lock is on, phone calls do not come through. Is this correct?
asked 2 years, 3 months ago
By
irreg
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Even with the side lock, the button on the lower left as you look at the face, the phone should ring and be answered by pushing the green key.
answered 1 year, 9 months ago
By
nikynewark
answer 2
yes
answered 2 years, 3 months ago
By
Salomedance
Question

what the most mintues you can buy and how much

asked 2 years ago
By
kay
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
go to TracFone .com for a list of available minutes and cost. I have never seen minutes discounted. They will have specials that add extra minutes.
answered 1 year, 9 months ago
By
nikynewark
answer 2
At walmart.com the largest airtime card is the 800 minute card with a 1 year service date for $124.88. This particular 800 minute card does *NOT* double with this phone and it specifically states it on the airtime card.

At tracfone.com you can purchase a 1500 minute card that will *not* double with this phone. That runs $199.99 at their website. You get 365 days of service with it.

I pointed out that those airtime cards that do not double so you can be aware - because your phone advertises 'double minutes for life' but you see it's not always the case.
answered 2 years ago
By
Canopyfan2
Question

I currently have a Tracfone and it works at my home,,,,,,,but when I put in my zipcode to check and see if the Alcatel 382 G would work.....the answer

I currently have a Tracfone and it works at my home. When I put in my zipcode to test and see in the Alcatel 382 G would work at my home, the answer was "NO". Should I buy it since another Tracfone works??
asked 2 years ago
By
Gigi
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Service area depends on the model. After 22 TracFones I never had a problem but I would still go by what TracFone says since they will have to guarantee service where they say it will work.
answered 1 year, 9 months ago
By
nikynewark
answer 2
No, do not buy it.

Tracfones are not universal, this is what you're finding. 382G works with AT&T and shares T-Mobile where available. 382G will not work with Verizon or Sprint. So you have to know what coverage is in your area and buy a Tracfone that uses that network.

New Tracfones have 10 to 20 complimentary minutes pre-loaded to tryout the service. If you buy it anyway you have 30 days to return it where you purchased it. Just don't load additional airtime until you're sure it works because you can not get a refund on airtime card purchases.
answered 2 years ago
By
Canopyfan2
Question

What network does the TracFone Alcatel A382 Cell Phone work on? I have typed in my zip and am being told it will not work...both AT&T and Verizon work

asked 1 year, 11 months ago
By
DennyH
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
My two A382 phone work fine in 07072 but the Walmart site and Tracfone site now say they won't. The do work just fine and are still being sold in the local Walmarts and Kmarts in spite of the current claim that they won't work. When I bought mine the sites said they were OK for use. Makes no sense to have an area sensitive phone.
answered 1 year, 9 months ago
By
nikynewark
answer 2
AT&T and T-Mobile. But you may just be in an area with natural barriers that are incompatible with this phone's limited technology.
answered 1 year, 9 months ago
By
Canopyfan2
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