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Customer Questions & Answers for
Tracfone TracFone Alcatel A382 Cell Phone

The TracFone Alcatel Cell Phone has all the basics you need to connect on the go. The Tracfone Prepaid Cell Phone features big buttons so it's easy to use and hands-free speaker so you can get some work done while you talk. With the Tracfone Cell Phone, you enjoy text messaging, voice mail, Call Waiting, Caller ID, large lighted keys and a background noise reducer. Additional benefits of the Tracfone Prepaid Cell Phone include long battery life, hearing Aid Compatible (HAC) Rating: M4, voice dialing, voice command, auto redial, alarm clock and 1,000 contact address book. The TracFone Alcatel Cell Phone also includes polyphonic ringtones and TracFone Airtime Balance Display that shows you how much airtime you've used and how much is left, so you control your costs. The TracFone Alcatel Cell Phone requires no activation fees, contracts, monthly bills or credit checks. Nationwide long distance included.
Customer Questions & Answers:
221 Questions
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195 Answers
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Product Details

Questions & Answers for Tracfone TracFone Alcatel A382 Cell Phone

Question

How do you set the Alcatel A382 phone on vibrate?

asked 2 years ago
By
Pauline
on TracFone Alcatel A382 Cell Phone
3 answers
Answers
answer 1
You scroll to "Settings," "Sound," when you have highlighted "Meeting," hit the "Options" button ... arrow down to "Customize, push "Okay." Look for "Vibrate Only," highlight it, push "Okay." Make sure "Vibrate Only" is selected, select "Options," then arrow to "Save, hit the "Okay" button again. The menu should return to "Meeting." Then select "Back" until you are back to "Settings."

You have just put you phone on "Vibrate."
answered 5 months, 1 week ago
By
searchthweb1
answer 2
go into the menu, sound, settings.
answered 1 year, 11 months ago
By
nikynewark
answer 3
I set my dad's to vibrate earlier and don't have the phone in front of me now, but I think I remember the steps. Go to settings, sound, then click on Meeting - scroll to vibrate only, then hit OK. When you want the ringer back on, just go back into sound and click on General and reactivate that.
answered 1 year, 11 months ago
By
AngieMB
Question

I see that you depress a button on the side for a few seconds to unlock the keys. Do you push the same button again to lock the keys?

I would like to have control of locking my keys. My current phone locks the keys after about 1 minute, which forces me to wait untill they lock to put it in my purse. Do you just push the same button used to unlock to keys,, to lock them?
asked 2 years ago
By
StaceyNM05
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Same key unlocks the phone for use and locks it again to stop pocketdials. In the menu under setting you can also adjust time for automatic lock.
answered 1 year, 11 months ago
By
nikynewark
answer 2
When I looked at the phone before buying it, I noticed the same thing. Really buggy.
When I got it home, I was able to change the setting so it is always unlocked.
answered 2 years ago
By
MSRussell
Question

My mother purchased this phone and loves the large buttons and loud ringtones. But she can't seem to be able to check her voicemail messages?

My mom said she needs a pin # to check her voicemail? Can she check it without a pin#? She owns the TracFone Alcatel A382 Cell Phone
asked 2 years ago
By
Cass
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Press1 then send to access voice mail account.
answered 1 year, 11 months ago
By
nikynewark
answer 2
Usually during voicemail activation no password is assigned. But have her try the last 4 digits of her telephone # or use 0000, those are used by default security codes by Tracfone for certain applications.
answered 1 year, 11 months ago
By
Canopyfan2
Question

can i use a bluetooth with this phone

have the phone and can t find how use with bluetooth
asked 2 years ago
By
lenny
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
I don't recall any mention about Blutooth for this phone. Go to TracFone.com and download the PDF manual.
answered 1 year, 11 months ago
By
nikynewark
answer 2
Bluetooth is not a feature on this phone.
answered 1 year, 11 months ago
By
Canopyfan2
Question

Can I transfer the minutes and contacts from my current tracfone to this one ?

asked 2 years, 1 month ago
By
Herb
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Going from one TracFone to another is easy. Call 800-867-7183 from the old phone enter the new serial number. Numbers have to be transferred by hand.
answered 1 year, 11 months ago
By
nikynewark
answer 2
No.

It's a basic phone not setup to receive from another phone.
answered 2 years, 1 month ago
By
Canopyfan2
Question

can someone help me with qustions about charging,and features on the phone?

What is the small light that shows when it is on the charger base(on the upper left corner) mean ? Does this mean the charger is working ?
When fully charged should bars on right be black or what ? Help!
asked 1 year, 11 months ago
By
Caroline
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Small white light on top means it is charging.
When fully charged the bars are white. There are three of them.
As the phone discharges you will see two bars then one. Time to recharge.
answered 1 year, 10 months ago
By
KatyL6
answer 2
The light means it is charging. When it goes out it's done. I just leave the phones in the charger stands until we go out. Works very much like an old cordless house phone.
answered 1 year, 10 months ago
By
nikynewark
Question

Are there on line instructions on how to use this phone? My father lives in different state from me and he needs help setting up voicemail. thanks R.

asked 1 year, 11 months ago
By
Ro
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
go to TracFone and download the owner manual
answered 1 year, 10 months ago
By
nikynewark
answer 2
Go to www.tracfone.com and click Support, then choose phones. This model is listed there.

But I don't think the manual is adequate for voicemail options, actually it's useless.

When he dials in for the first time he chooses the language - which can be changed later - then he just follows the prompts to complete voicemail activation. After that he just needs to listen to the options and menus.

If you want to help him you watch this video that demonstrate how to setup on Tracfone, it's universal:

http://www.youtube.com/watch?v=v7ZzsAxgueg
answered 1 year, 11 months ago
By
Canopyfan2
Question

does not come with manual, where can I get one

Does anyone know where I can get or view a manual?
asked 2 years, 4 months ago
By
bjr1946
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
TracFone.com for a download and it is very good.
answered 1 year, 11 months ago
By
nikynewark
answer 2
Go to google write the name of the phone and it will bring up manual . Hope this helps
answered 2 years, 4 months ago
By
Boriquagirl
Question

lock button Alcatel A382G

Is it possible to leave the phone on unlock all the time. I find it very annoying having to unlock the phone all the time. Otherwise it is a wonderful phone.
asked 2 years, 3 months ago
By
Steve
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Answering even locked is easy, just press the green key. For the owners manual go to Tracfone.com
answered 1 year, 11 months ago
By
nikynewark
answer 2
Yes....I did that in the settings.
answered 2 years ago
By
MSRussell
Question

Does the come TracFone Alcatel A382 Cell Phone with a charger?

asked 2 years, 3 months ago
By
lisajoz
on TracFone Alcatel A382 Cell Phone
2 answers
Answers
answer 1
Yes and a stand that the phone sits in when it's charging. Looks like a cordless home phone. Also includes a car charger and usb.
answered 1 year, 11 months ago
By
nikynewark
answer 2
Yes, it comes with a wall-charger.
answered 2 years, 2 months ago
By
Canopyfan2
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